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Intergy Review

Intergy
Our score: 8.7 User satisfaction: 90%

What is Intergy?

Intergy is an industry-leading electronic health record (EHR) solution that helps ambulatory healthcare providers to manage patient records and ensure the success of their practice. No matter what healthcare service you specialize in, you can customize the solution to fit the unique needs of your clinic or facility.

The user base of Intergy are physicians and their support staff. It can be used by patients as well through the patient portal. The solution can be deployed for different healthcare specialties, such as primary care, pediatrics, obstetrics and gynecology, dental care, and behavioral health.

Intergy helps physicians and their staff focus on delivering quality care and building relationships with patients instead of being bogged down by administrative tasks. The medical billing component of the solution assists providers with growing their revenue. On the other hand, they can also increase patient engagement and expand their services through the patient portal.

Intergy can be integrated with various apps that handle different aspects of your practice, from appointment scheduling to inventory management. These include Relatient solutions for patient scheduling and registration and McGraw-Hill’s Integrated EHR Worktext.

Intergy has a mobile app for Apple, Android, and Windows devices. Intergy’s EHR solution uses a quote-based pricing model. Those interested in getting the solution can contact the vendor for a plan that’s tailored to their needs, specialization, and practice size.

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Overview of Intergy Benefits

Deliver quality patient care

Intergy equips healthcare providers with tools to organize different areas of their practice. They can manage the flow of patients with the My Day tab, which lists down their appointments and tasks. The software can securely transmit patient information through CommonWell, a health data exchange platform for coordinating healthcare across the country.

Lessen the burden of repetitive, administrative tasks

Intergy features an intuitive interface that simplifies navigating through different tabs. You can move through the charting, noting, and order placement tabs with ease. Go about your day-to-day tasks efficiently using pre-populated notes for the most common visit types, exam results, and patient responses. With over 500 pre-loaded forms and templates, you can save time writing up diagnoses. The system also has machine learning capabilities that pick up on your habits so you don’t have to recommend the same lab procedures or add the same charges every single time.

Drive revenue growth

With Intergy, patient charges are sent to your billing staff for posting. You can monitor at-risk claims and make real-time edits without having to wait for a response from patients or the clearinghouse. This way, you can ensure that you get paid. Using any of Intergy’s 15 analytics dashboards, you can analyze your financial performance from a high level or at granular detail.

Increase patient engagement

The Intergy EHR solution comes with patient portal and messaging features. With these tools, patients have their medical records at their fingertips so they can take charge of their health. Through the portal, they can see a summary of doctor’s visits, view lab or test results, pay their bills, request prescription refills, or schedule appointments. Meanwhile, the patient messaging feature gives them a direct line of communication with their healthcare provider. Through it, they can email their doctors, confirm appointment times, and receive instructions for their visits.

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Overview of Intergy Features

  • Appointment scheduling
  • Pre-loaded forms and templates
  • Patient portal
  • Patient messaging
  • Electronic prescriptions
  • Integrated billing
  • Data analytics
  • Clinical alerts
  • Dashboards
  • Denial management
  • Accounts receivable follow-up
  • Prescription Drug Monitoring Program (PDMP) checking

Intergy Position In Our Categories

Keeping in mind businesses have particular business-related demands, it is practical that they steer clear of going for a one-size-fits-all, ”best” business program. Be that as it may, it would be almost impossible to try to come across such an app even among branded software solutions. The practical thing to undertake can be to make a list of the various essential factors that require deliberation such as crucial features, costing, technical skill levels of staff, business size, etc. After which, you must conduct the research to a full extent. Have a look at some Intergy reviews and look over the other software programs in your list more closely. Such all-encompassing product research ascertains you avoid unsuitable apps and buy the system which offers all the features your company requires in sustaining growth.

Position of Intergy in our main categories:

TOP 20

Intergy is one of the top 20 EHR Software products

Every enterprise has different needs and requires a system that can be personalized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no system can offer perfect functionality off-the-shelf. When you search a software app, first be sure what you need it for. Read some Intergy EHR Software reviews and ask yourself do you need basic functionality or do you require complex tools? Are there any industry-specific features that you are searching for? Get the answers to these queries to aid your search. There are plenty of elements that you need to consider and these include your budget, specific business requirements, your organization size, integration requirements etc. Take your time, use a few free trials, and finally select the system that presents all that you need to improve your company competence and productivity.

How Much Does Intergy Cost?

Intergy Pricing Plans:

Free Trial

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What are Intergy pricing details?

Intergy Pricing Plans:

Free Trial

By quote. Contact the vendor for more details.

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 5

We are aware that when you choose to purchase a EHR Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the real users and businesses that use it are indeed content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Intergy reviews across a wide array of social media sites. The information is then displayed in a simple to digest format indicating how many users had positive and negative experience with Intergy. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Intergy?

Intergy can be integrated with other partner apps through the Greenway Health Marketplace. Partner solutions range from appointment scheduling software to apps for enhancing workflow efficiency. A few examples include ClaimRemedi, PatientPop, Relatient eRegistration and Check-in, J.P. Morgan’s Instamed Autopayment Collect, and McGraw-Hill’s Integrated EHR Worktext.

Intergy User Reviews

Intergy average rating:

Average score
4.5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Yasmine

PROS: We are now transitioning into a paperless work environment. We are slowly getting rid of old charts and paper works, and Intergy plays a huge role in making this happen.

CONS: I don't recommend using it on tablets because it can be challenging to do much work.

Reviewed 5 years ago

Read full review >

The least favorable review

Maiya

PROS: This tool can specialize in many functions that make it easier to run a medical practice. It comes with a wonderful reporting feature that can guide medical practitioners as to their patients' specific needs. Also, it makes it easier to schedule checkups to monitor if the patient's health is improving or not.

CONS: I've noticed fewer issues with the overall functionality of the application every time they upgrade the version.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It does not take long to figure out how to use it.

Read full review >
Prince
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: One of the best features is the layout. It's so comprehensive that you can use it right away.

CONS: I still need time to discover anything that I dislike about the product. So far, it makes things easy to deal with in the office.

What do you think about this review?

Great Poor

Been using this software for more than a decade, and we are delighted.

Read full review >
Murray
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: One of the most useful features that we use daily is the reporting tab. It gives us a clear idea of our clients' things mainly seeking from their health partners, including costs of treatments and laboratory fees.

CONS: They put too much focus on treatment plans, which is not bad at all. But they should also aim to improve their billing side to help partners like us earn a steady stream of revenue.

What do you think about this review?

Great Poor
Show More User Reviews (14)

So far, Intergy is the best in handling Medical Records.

Read full review >
Emelia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It's effortless to use Intergy. All you need to do is figure out the tabs within the app, and you'll soon figure out its purpose. Also, it can be customized, which is a big plus.

CONS: I wish that the people from Intergy would be more proactive in updating us if any changes need to be made within the app. Most of the time, we are taken by surprise that there are features that are no longer free, which is disappointing.

What do you think about this review?

Great Poor

I like that it gives our practice the direction that it deserves.

Read full review >
Darion
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I have never seen a platform that's meant to make our practice more efficient. That is why I was surprised to find out that Intergy has existed for years. I decided to give it a try to see if it's compatible with our practice. Surprisingly I heard a lot of great feedback during the first three days that we had it installed. First, its user interface is well structured, meaning all the things you need for your work are perfectly aligned, and the upper part of the screen, so you do not need to spend so much time learning the basics. Thanks to Intergy because we could fix our records and collect a big chunk of money that our clients owe us. A also like the fact that we were able to develop better looking and easy to understand invoices, which reduced customer complaints and better handling of disputes.

CONS: We recently have some major issues when it comes to fixing each account's due dates and making sure that it is accurately showing on the platform once you pull up their records. Clients get angry when they receive reminders, even if they already settled their dues way in advance. There are also some instances where payments aren't posted close to real-time. So we have no choice but to trace where the payment went and reconcile our files accordingly, which can be cumbersome for the staff. I also hope that they could create a specific area or tab where we can write down notes or reminders so we won't have to spend too much time looking for it in other tabs.

What do you think about this review?

Great Poor

It is a well-balanced software.

Read full review >
Vergie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I can leave complete documentation regarding the patient's condition via the app. I can write prescriptions and medical certificates and send them to the client.

CONS: Some of the existing workflows can really take a long time to accomplish. I need a system that works more efficiently to do more work since I handle a lot of patients.

What do you think about this review?

Great Poor

Using Intergy is an upgrade from what we had before.

Read full review >
Marty
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2021 Company Size: 11-50 Employees Industry: N/A

PROS: We were using a similar app before, but I personally prefer Intergy because it's more user-friendly and richer in features. I enjoy customizing the application, which makes it very convenient on my end.

CONS: It would be great if we could upload the cost of the products that we are currently selling. So clients would know how much they need to spend in advance.

What do you think about this review?

Great Poor

So far, Intergy works well with the needs of our practice.

Read full review >
Colin
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 05.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It comes with a complete set of features that helps us manage our stream of patients every day.

CONS: There are instances wherein it takes so slow to upload medical history, and documents' scanning takes time to finish.

What do you think about this review?

Great Poor

An excellent tool to help manage patient records.

Read full review >
Alfred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2021 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: The best tool that was ever invented to manage our medical practice in so many aspects.

CONS: We want to learn more about how presents work. Hopefully, we could get an answer to this particular query.

What do you think about this review?

Great Poor

This product is worth getting a good review.

Read full review >
Clifton
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2021 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: Lucky to have a tool that consists of modern features that work something to look forward to each day.

CONS: They should update the software more often and make it faster because there are times that things are latent.

What do you think about this review?

Great Poor

Intergy makes things so convenient for the entire staff.

Read full review >
Bette
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.01.2021 Company Size: More than 100 Employees Industry: Medical Practice

PROS: We are so thankful that we have this app in place. We can do multiple processes without the need to log out or shift into another platform. Billing, claims, customer service, and checkups are all rolled into Intergy.

CONS: Nothing to dislike at all. Intergy is a blessing to our practice that's worth the wait.

What do you think about this review?

Great Poor

Users are happy with Intergy, plus there’s someone to call for help.

Read full review >
Christophe
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Everybody on the team is pleased with Intergy. There's no need for hours of training to learn how to use it. We were able to figure it out pretty much on our own.

CONS: We can not use it on our phones. So far, I don't think that they have this option.

What do you think about this review?

Great Poor

It’s good news that we have Intergy in our workplace.

Read full review >
Yasmine
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2020 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: We are now transitioning into a paperless work environment. We are slowly getting rid of old charts and paper works, and Intergy plays a huge role in making this happen.

CONS: I don't recommend using it on tablets because it can be challenging to do much work.

What do you think about this review?

Great Poor

Helps you in handling complex billing issues with patients.

Read full review >
Joseph
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2020 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I like using Intergy because it allows us to create digital records of all our clients. It is easier to find medical history rather than using charts.

CONS: Sometimes it does not work the way we want it to be.

What do you think about this review?

Great Poor

Good thing that I decided to use Intergy for our practice; things became more organized.

Read full review >
Maiya
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.10.2020 Company Size: More than 100 Employees Industry: Computer Software

PROS: This tool can specialize in many functions that make it easier to run a medical practice. It comes with a wonderful reporting feature that can guide medical practitioners as to their patients' specific needs. Also, it makes it easier to schedule checkups to monitor if the patient's health is improving or not.

CONS: I've noticed fewer issues with the overall functionality of the application every time they upgrade the version.

What do you think about this review?

Great Poor
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Intergy user reviews

It does not take long to figure out how to use it.

Read full review >
Prince
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: 11-50 Employees Industry: Hospital & Health Care

Been using this software for more than a decade, and we are delighted.

Read full review >
Murray
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2021 Company Size: 11-50 Employees Industry: N/A

So far, Intergy is the best in handling Medical Records.

Read full review >
Emelia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.08.2021 Company Size: 11-50 Employees Industry: N/A

I like that it gives our practice the direction that it deserves.

Read full review >
Darion
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

It is a well-balanced software.

Read full review >
Vergie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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