Lighthouse 360 Review

Reduce No Shows And Keep Schedules Full

Lighthouse 360 assists dentists and dental practice teams in keeping their schedules full and reducing no-shows. To ensure that patients don’t miss appointments, users can send out appointment reminders to them automatically. The software has a patient recall system by which patients who are due for cleaning are automatically contacted. Lighthouse 360 also enables dentists to activate reminder messaging for every individual patient who undergoes treatment plans and needs to return for the recommended procedures.

When patients confirm their appointments through text, email, or phone; the confirmation messages and responses are sent directly and automatically to the practice management systems that dentists and their staff are currently using. Therefore, they no longer need to manually update the schedules. When patients cancel their appointments at the last minute, Lighthouse 360 automatically detects the cancelled appointments and helps users search for patients to fill in the open schedules.

Reach Out To Inactive Patients

With Lighthouse 360, dentists can reach out to inactive or dormant patients. These are those patients who haven’t made visits for quite a long time. To reactivate dormant patients, customizable recall emails and letters can be sent out to them automatically.

Send And Receive Texts From Portal

Lighthouse 360 offers automation features that help users save time and run their practices efficiently. With these features, they will be able to give their full attention to patients and improve the delivery of patient care. Among these automation features is Lighthouse 360’s portal. This portal permits dentists and patients to exchange text messages without the need of using mobile phones. Texts can be sent and received directly from the portal.

Follow-Up Lists

Another automation feature is the ability to generate follow-up lists. These are the lists of patients who haven’t confirmed their appointments despite receiving all the appointments reminders sent by users. What’s great about this feature is that users can call or text these patients directly from the lists, allowing them to track patients and resolve scheduling issues.

Front Desk Task Lists

Task lists are also created for front desk staff, assisting them in preparing and organizing all the things they need for the day. These tasks lists are automatically generated and emailed to dentists. Recommendations are combined with the task lists as well.

Acquire New Patients

Lighthouse 360 provides practices with the capability to attract potential patients and convert more customers. For instance, dentists can request and collect reviews from satisfied patients and post these reviews on their own website. They can also have online reviews be displayed on Facebook and sites like Yelp, Google Plus, and RateABiz. 

The dental practice management has an easy-to-use widget which lets users create photo galleries on their website or social page. They can upload and post photos to showcase their practices and highlight the works they do.