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Lighthouse 360 Review

Lighthouse 360
Our score: 8.7 User satisfaction: 89%

What is Lighthouse 360?

Lighthouse 360 is a powerful and an easy-to-use dental practice management software which simplifies and automates the tedious tasks of dentists and their teams. It is also a patient communication system that helps dental practices reduce no-shows, focus more on patients, and acquire new patients.

Lighthouse 360 provides users with the capability to automatically send messages to patients to remind them of their upcoming appointments and scheduled procedures. They will also be able to reach out to inactive or dormant patients. The dental practice management software generates lists of patients who haven’t confirm their appointments, enabling users to follow up on them directly from the lists. Last but not least, the software lets dental practices gain and convert more customers through patient reviews, social media, and photo galleries.

Overview of Lighthouse 360 Benefits

Reduce No Shows And Keep Schedules Full

Lighthouse 360 assists dentists and dental practice teams in keeping their schedules full and reducing no-shows. To ensure that patients don’t miss appointments, users can send out appointment reminders to them automatically. The software has a patient recall system by which patients who are due for cleaning are automatically contacted. Lighthouse 360 also enables dentists to activate reminder messaging for every individual patient who undergoes treatment plans and needs to return for the recommended procedures.

When patients confirm their appointments through text, email, or phone; the confirmation messages and responses are sent directly and automatically to the practice management systems that dentists and their staff are currently using. Therefore, they no longer need to manually update the schedules. When patients cancel their appointments at the last minute, Lighthouse 360 automatically detects the cancelled appointments and helps users search for patients to fill in the open schedules.

Reach Out To Inactive Patients

With Lighthouse 360, dentists can reach out to inactive or dormant patients. These are those patients who haven’t made visits for quite a long time. To reactivate dormant patients, customizable recall emails and letters can be sent out to them automatically.

Send And Receive Texts From Portal

Lighthouse 360 offers automation features that help users save time and run their practices efficiently. With these features, they will be able to give their full attention to patients and improve the delivery of patient care. Among these automation features is Lighthouse 360’s portal. This portal permits dentists and patients to exchange text messages without the need of using mobile phones. Texts can be sent and received directly from the portal.

Follow-Up Lists

Another automation feature is the ability to generate follow-up lists. These are the lists of patients who haven’t confirmed their appointments despite receiving all the appointments reminders sent by users. What’s great about this feature is that users can call or text these patients directly from the lists, allowing them to track patients and resolve scheduling issues.

Front Desk Task Lists

Task lists are also created for front desk staff, assisting them in preparing and organizing all the things they need for the day. These tasks lists are automatically generated and emailed to dentists. Recommendations are combined with the task lists as well.

Acquire New Patients

Lighthouse 360 provides practices with the capability to attract potential patients and convert more customers. For instance, dentists can request and collect reviews from satisfied patients and post these reviews on their own website. They can also have online reviews be displayed on Facebook and sites like Yelp, Google Plus, and RateABiz. 

The dental practice management has an easy-to-use widget which lets users create photo galleries on their website or social page. They can upload and post photos to showcase their practices and highlight the works they do.

Overview of Lighthouse 360 Features

  • Appointment Reminders
  • Patient Recall
  • Reminder Messaging For Treatment Plans
  • Auto Confirm
  • Cancellation Fill-In
  • Reactivation Outreach
  • Two-Way Texting
  • Follow-Up Lists
  • Front Desk Task Lists
  • Sync Data With PMS
  • Message History
  • Convert More Customers
  • Patient Reviews
  • Family Messages
  • Facebook Integration
  • Photo Distribution

Lighthouse 360 Position In Our Categories

Knowing that businesses have distinct business requirements, it is reasonable they abstain from seeking a one-size-fits-all, ideal software. Having said that, it is troublesome to pinpoint such application even among well-known software systems.
The rational step to do should be to spell out the numerous key aspects that call for a analysis like crucial features, packages, skill levels of staff, organizational size, etc. The second step is, you must perform the research to a full extent. Browse through some of these Lighthouse 360 evaluations and look over the other applications in your shortlist more closely. Such well-rounded product investigation guarantees you stay away from unfit software products and choose the one that offers all the benefits you require company requires.

Position of Lighthouse 360 in our main categories:

TOP 10

Lighthouse 360 is one of the top 10 Dental Practice Management Software products

If you are interested in Lighthouse 360 it may also be sensible to investigate other subcategories of Dental Practice Management Software gathered in our base of SaaS software reviews.

Every enterprise has different needs and requires an application that can be personalized for their size, kind of workers and clients, and the particular industry they are in. For these reasons, no software can provide perfect functionality out-of-the-box. When you look for a software system, first be sure what you need it for. Read some Lighthouse 360 Dental Practice Management Software reviews and ask yourself do you need basic functionality or do you require complex tools? Are there any industry-specific features that you are looking for? Obtain the answers to these queries to aid your search. There are multiple factors that you need to mull over and these include your budget, particular business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the platform that offers all that you need to boost your company competence and productivity.

How Much Does Lighthouse 360 Cost?

Lighthouse 360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Lighthouse 360 SMB and enterprise pricing plan information is available only upon request. Please contact the company for more details, and ask for a quote.

User Satisfaction

Positive Social Media Mentions 35
Negative Social Media Mentions 3

We realize that when you make a decision to buy Dental Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lighthouse 360 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lighthouse 360. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Lighthouse 360 pricing details?

Lighthouse 360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Lighthouse 360 SMB and enterprise pricing plan information is available only upon request. Please contact the company for more details, and ask for a quote.

What integrations are available for Lighthouse 360?

Lighthouse 360 supports integration with Facebook, QuickBooks, and other practice management systems such as the following:

  • Abeldent
  • Dentalmate
  • DentalVision
  • Dentisoft
  • Dentrix
  • Dolphin
  • Dox
  • Eaglesoft
  • EasyDental
  • EndoVision
  • Ez Dent
  • Ortho 2
  • Open Dental
  • PracticeWorks
  • Softdent
  • Windent
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Reviewed By Jenny Chang
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