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Memsource Review

Memsource
Our score: 8.4 User satisfaction: 100%

What is Memsource?

Memsource is a cloud-based translation platform trusted by reputable companies and agencies around the world since its inception in 2010. Built to facilitate the secure and seamless collaboration of translators,  this software solution offers a simple yet robust translation tools that allow users to process hundreds of languages provided in different file types.

It comes with patented AI technology that can determine certain texts that can be translated automatically, powerful REST API capabilities reinforce customization, and an intuitive machine translation tool that reduces translation costs while improving the engine’s output. Moreover, this mobile-ready tool has a translation memory feature that automatically stores all of the translations you processed through the system. This way, you can prevent having to translate the same content twice.

With these at your disposal, it is easy to automate different aspects of your translation workflow as well as streamline the process of your translators.

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Overview of Memsource Benefits

Memsource brings together all the players involved in the translation process. Everybody works in the same environment to maximize productivity, enhance accuracy, guarantee consistency and speed up delivery times.

Freelancers

Enjoy the advantages of an intuitive CAT tool with powerful features that enable you to translate faster from anywhere.The cloud environment empowers you to work from multiple devices and in any location. Plus any upgrades are hassle-free and don’t require installation. Thanks to the incredibly responsive and fast Memsource Desktop Editor you can also work offline but your work is synced with the cloud as soon as you are back online.

Translation Agencies

More than just a translation tool, Memsource provides a comprehensive platform that includes project management as well as invoicing utilities. Plus, an automated workflow guarantees enhanced control and shorter turnaround times. With a complete and real-time reporting on your translation progress, you have full control over your projects and will always deliver them in time. Also, the Memsource post-editing analysis will let you leverage machine translation matches just like you leverage translation memory matches. This unique feature will increase your productivity and boost your revenue.

Businesses

With Memsource, all your translation related communication with multiple vendors happens in one place. Memsource supports 50+ file types and the translation is provided in the same format. By using translation memory, connectors, and automating your workflows, your translations will be completed much faster and your message delivered on time. You are able to centralize your translation data and share it with your vendors to ensure they use the correct terminology. Your in-house reviewers can perform accuracy check before publication to guarantee 100% accuracy.

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Overview of Memsource Features

  • Supports over 50 file types
  • Faster data transfer with REST APIs
  • Several connectors with online repositories
  • Automated workflows
  • Project management
  • Translation memory
  • Terminology management
  • Integrated machine as well as human translation engines
  • Memsource Editor
  • Memsource Web Editor
  • Task automation
  • Web-based, searchable and with real-time updates

How Much Does Memsource Cost?

Memsource Pricing Plans:

Free Trial

Personal

free

Team Start

$29 / PM / month

Team

$210 / PM / month

Ultimate

$369 / PM / month

Enterprise

By quote

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What are Memsource pricing details?

Memsource Pricing Plans:

Free Trial

Personal

free

Team Start

$29 / PM / month

Team

$210 / PM / month

Ultimate

$369 / PM / month

Enterprise

By quote

 

Team Start – $29 / PM / month
  • For freelancers and small translation companies
Team – $210 / PM / month
  • For growing translation companies
Ultimate – $369 / PM / month – maximum of 10 PMs
  • For large translation companies with API needs
Enterprise – per inquiry
  • For enterprise localization deployments.

 

 

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We know that when you choose to buy a Translation Software it’s vital not only to find out how experts rank it in their reviews, but also to discover whether the actual clients and companies that purchased it are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Memsource reviews across a wide array of social media sites. The information is then featured in an easy to understand form revealing how many people had positive and negative experience with Memsource. With that information available you should be equipped to make an informed business choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Memsource?

Memsource connectors:

  • Zendesk
  • Marketo
  • Salesforce Knowledge
  • Help Scout
  • Hubspot
  • Contentful
  • Contentstack
  • Kentico
  • Magento
  • Sitecore

Plugins:

  • TYPO3
  • Adobe Experience Manager
  • WordPress Plugin
  • Drupal Plugin
  • Figma
  • Sketch

Other integrations:

  • Plunet
  • Atlassian Confluence
  • XTRF
  • Gengo
  • Hakromedia
  • Paligo
  • TransPDF
  • FTP
  • SFTP
  • Google Drive
  • Dropbox
  • GitHub
  • GitLab
  • Git
  • Box
  • OneDrive
  • Bitbucket Cloud
  • Bitbucket Server
  • SharePoint
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft SharePoint Online
  • Joomla

Memsource User Reviews

Memsource average rating:

Average score
4.6/5 (25 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Jessica

PROS: Memsource functions a lot more efficiently compared to older and costly softwares. Typically, I'd have new translators working within a few hours. Everyone gets to use one platform. It's a system that's dependable in all levels: zero downtimes, zero data silos, and zero vendor lock-in.

CONS: Using Memsource Editions can be confusing. There are around ten or so of them. It'd be great if there's WordPress and other CMS support out-of-the-box.

Reviewed 8 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Availability both in the Internet browser and desktop version; familiar interface of CAT tools.

CONS: Tags adding, synchronization of desktop and online versions of app. Access to memsource cloud without having jobs in progress when account is desactivated; Speed of scrolling.

Reviewed 3 years ago

Read full review >

More reviews from 25 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Outstanding cloud based translation solution

Read full review >
Mohamed Hassanin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: You can use the online platform as well as the desktop editor.

CONS: I can't spot any serious problems with the features included.

What do you think about this review?

Great Poor

Could be better

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 15.09.2022 Company Size: 11-50 Employees Industry: Translation and Localization

PROS: Availability both in the Internet browser and desktop version; familiar interface of CAT tools.

CONS: Tags adding, synchronization of desktop and online versions of app. Access to memsource cloud without having jobs in progress when account is desactivated; Speed of scrolling.

What do you think about this review?

Great Poor
Show More User Reviews (25)

Very good tool for translating!!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2022 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: It is a very easy to use and quite complete tool!

CONS: Yhe online tool sometimes doesn't work as good as it would be ideal, so I think it would be great if you can make it works in a more fluid way.

What do you think about this review?

Great Poor

User-friendly and easy navigation for quick translation.

Read full review >
Graeme van Malsen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Easy navigation around the CAT tool and uncomplicated tools within the system.

CONS: It would be nice if the browser-based version was faster when confirming segments and when navigating the QA part.

What do you think about this review?

Great Poor

Memsource for Localization

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Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Memsource is easy to use and stable, good product support.

CONS: The QC function is very time consuming, the same errors have to be ticked off several times in order for the task to be completed which can be frustrating.

What do you think about this review?

Great Poor

Memsource Customer Review

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Lixin Jin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.09.2022 Company Size: More than 100 Employees Industry: Computer Software

PROS: I got amazed about the response time of the support I got. When I submit requests for assistance I can get help within a very short time.

CONS: The user interface of Memsource is not very friendly to use, it would be better to improve for a better user experience.

What do you think about this review?

Great Poor

Best CAT ever

Read full review >
Evgeny Marusik
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Ease of use, availability of desktop version, its intuitive interface, prompt support in case of problems

CONS: nonstop changes, during which some good features were lost

What do you think about this review?

Great Poor

Great software!

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Anonymous Reviewer
5/5

Overall impression

3/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2022 Company Size: More than 100 Employees Industry: Financial Services

PROS: The product is easy to use and simplifies the translation process.

CONS: The company pricing packages are a bit confusing and could be improved.

What do you think about this review?

Great Poor

Excellent tool for management and translation

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Lazaro
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.10.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The first thing that I like about Memsource is how it also works reliably as a management tool on top of being a translation tool. I can use it to manage a translation project and give translators their particular tasks. I also appreciate how users are provided with an instruction manual that you can use any time something is not working right hence maximizing all its features available to the user. It is also easy to access the cloud once you've received the user data and password from the agency you're working with. Monitoring is also a breeze since you can view the files you're working on and how many there are. I also found it incredibly helpful that they had a terminological base on hand and that there is a translation memory available to its users.

CONS: Naming the tool's server can be a complicated affair, but to be fair they do provide you with a manual to help you understand and use the tool's Editor. When it comes to creating, editing, or reviewing projects, there are a lot of choices available to you. However, the fact that you can't use this offline is very limiting, and I do wish that an offline version is also available. I also think they should strengthen the security when it comes to the cloud so users will feel secure having their files up there.

What do you think about this review?

Great Poor

Simple and user-friendly

Read full review >
Carol
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.10.2021 Company Size: 1-10 Employees Industry: N/A

PROS: I love how user-friendly this is. Another thing that I much like about it is how I can download the file and upload it just as easily.

CONS: I don't know if it's because of the tool, but whenever I use it my internet connection gets affected and slows down.

What do you think about this review?

Great Poor

Getting the hang of it is easy

Read full review >
Fermin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.09.2021 Company Size: Industry: N/A

PROS: When I started using this tool, it didn't take me long to get the hang of it and pretty soon I was navigating it and using it effectively. You can easily customize it so it can work for you and meet your needs.

CONS: I think it's favorable to have an offline version. Improvement for the mobile version is highly needed

What do you think about this review?

Great Poor

Had a great time using this

Read full review >
Cyrus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The best thing about this tool is that I don't need to install any new software on my computer to be able to use it. It's all based on the web, so I can use it immediately so long as I have an internet connection.

CONS: I do wish that this tool is more friendly to single users since the multiple roles available aren't really useful if you're the only one using it.

What do you think about this review?

Great Poor

Organized and dependable

Read full review >
Scot
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2021 Company Size: 11-50 Employees Industry: Legislative Office

PROS: There are several things I appreciate about this tool. For one thing, it has really helped me be organized. It has also given me the confidence that any progress I've made on my work is kept safe. This is all thank to their backup feature that ensures my work is saved if ever my internet connection quits on me. Another thing that I appreciate is the fact that this tool allows me to stay on top of my work without me having to take notes on a physical notepad beside my computer.

CONS: I do have to admit that while using Memsourse, it sometimes tends to either be unresponsive or slow. It might be because it's a web-based application. I would like that area to be improved in their future versions.

What do you think about this review?

Great Poor

The tool for the team

Read full review >
Annabelle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: 11-50 Employees Industry: Translation and Localization

PROS: I like how this tool compares favorably when compared to other similar desktop software that is more traditional and expensive. It is really efficient, and it takes me a maximum of four hours to have it up and running. I really appreciate how reliable it is. I haven't experienced downtimes, vendor lock-in, or data silos. The interface is sleek and clean and I don't need to worry about being overloaded with information. I can also choose between Linux, Windows, and OS X when choosing an offline client. Finally, their customer support team is really competent, friendly, and has the answer for you very quickly.

CONS: I am a little confused with the 10 editions of this tool that are around. I also would like for them to provide support for WordPress as well as other content management systems.

What do you think about this review?

Great Poor

The experience using it was great

Read full review >
Evans
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The software is easy to access anywhere, anytime as long as with net connection, which I think is the best thing about it.

CONS: Honestly, I can't think of anything to complain about when it comes to this tool.

What do you think about this review?

Great Poor

Awesome software

Read full review >
Lizzie
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2021 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Compared to complex CATs, Memsource is a breeze to utilize. It takes around half an hour or so to get around the platform. Furthermore, its cloud translation is lets you do your work at the office, home, or even while you're on the road. I like what Memosource is offering. It's less costly compared to its competetitors.

CONS: There's really nothing to hate about Memsource. But if there's want tiny thing that it needs to improve on, it would be getting their project management function in order.

What do you think about this review?

Great Poor

Every translator should use this

Read full review >
Cecile
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2021 Company Size: 1-10 Employees Industry: N/A

PROS: What I like about this tool is how it has made my work so much simpler. It does this by giving me the option to upload a document of any type as well as my own translation memories. I can even export these memories and use them in future projects, making the work move much more quickly. I can also opt to give these memories to my clients. This tool is something I would definitely recommend to any translator, especially one working with a small budget and who need some help handling a large volume of work.

CONS: This tool could be more intuitive. While they have a lot of options, they aren't easy to find and I had to look under numerous tabs before I could find them and get a handle on how to use them and the tool itself. I'd like to see that change in future versions.

What do you think about this review?

Great Poor

Simple and efficient tool

Read full review >
Victor
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.03.2021 Company Size: 51-100 Employees Industry: Information Technology and Services

PROS: First off, I love that you can use this for free and that there's no time period that limits that free use. Even better, the user interface is similar to those already in the market. Getting used to it is not a problem at all.

CONS: I wish that it was possible to have my own translation memories and glossaries attached to the tasks that I am working on because I can't do that with the current version. I am also hoping that they can also include a live sneak peek function soon.

What do you think about this review?

Great Poor

Learning and working with this has been a breeze — so far!

Read full review >
Saul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.03.2021 Company Size: 11-50 Employees Industry: Translation and Localization

PROS: Workflow is very customized. Comes with a pre-installed QA. The online quoting comes with an automation widget. Offers Linux and Mac compatibility.

CONS: A majority of people may not know about Memsource. That includes younger translators, students, and teachers. We're frequently finding ways to look further for more new users in dealing with bigger projects.

What do you think about this review?

Great Poor

Really user-friendly

Read full review >
Sharon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.02.2021 Company Size: 1-10 Employees Industry: N/A

PROS: I like that even if you use the free version, you get all the tools that you need as a translator. On top of all of that, this is user-friendly and the user interface is nice. Best of all, there aren't any ads, even if you're using the free version.

CONS: If there's anything to complain about, it is that the free version isn't really going to be helpful if you're working for a team that is big or you're working for an enterprise.

What do you think about this review?

Great Poor

A dependable ROI recomended for teams.

Read full review >
Salvatore
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2019 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Memsource is a lot more efficient compared to other traditional software in its class. Typically, I would already have new translators running within 3 to 4 hours. Everyone stays within the same platform. On its own, the system is very dependable It has zero downtimes and doesn't come with vendor lock-in/data silos. It's interface is clean and has excellent customer support.

CONS: At the moment, the 10 Memsource Editions available can be confusing. It'd be nice if there's some kind of support for WordPress and other kown CMS out-of-the-box.

What do you think about this review?

Great Poor

It’s a preferred CAT tool for any translation agency.

Read full review >
Kevin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2018 Company Size: 11-50 Employees Industry: Translation and Localization

PROS: It's highly flexible. By that would mean its licenses each month. Great modes for both offline and online editing. Highly customizable.

CONS: One downside. Its license has limitations to a certain number of users.

What do you think about this review?

Great Poor

Powerful and super simple to utilize.

Read full review >
Jack
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2018 Company Size: More than 100 Employees Industry: Translation and Localization

PROS: It's super simple to utilize. It's zippy and robust. It cover a majority of our daily requirements. We get to collaborate with our freelancers without pushing them to have a Memsource Cloud subscription.

CONS: Further traceablity for both the user and job is required. As an admin, I'd like to know to who's in charge of what, when the job was assigned, and which user took the job.

What do you think about this review?

Great Poor

Excellent software tool

Read full review >
Ron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Unlike other complex CATs, Memsource is the opposite. It's simple to use. What's more, it takes around half an hour or so to get used to doing things. Its clound translation system is a joy to work with at the office or even at home.

CONS: Almost nothing to hate with this software. But if push comes to shove, then I'd say Memsource will have to work on its project management feature.

What do you think about this review?

Great Poor

A functioning and excellent ROI recommended for teams.

Read full review >
Jessica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.02.2018 Company Size: 1-10 Employees Industry: Translation and Localization

PROS: Memsource functions a lot more efficiently compared to older and costly softwares. Typically, I'd have new translators working within a few hours. Everyone gets to use one platform. It's a system that's dependable in all levels: zero downtimes, zero data silos, and zero vendor lock-in.

CONS: Using Memsource Editions can be confusing. There are around ten or so of them. It'd be great if there's WordPress and other CMS support out-of-the-box.

What do you think about this review?

Great Poor
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Memsource user reviews

Outstanding cloud based translation solution

Read full review >
Mohamed Hassanin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

Could be better

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 15.09.2022 Company Size: 11-50 Employees Industry: Translation and Localization

Very good tool for translating!!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2022 Company Size: 1-10 Employees Industry: Writing and Editing

User-friendly and easy navigation for quick translation.

Read full review >
Graeme van Malsen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization

Memsource for Localization

Read full review >
Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2022 Company Size: 1-10 Employees Industry: Translation and Localization
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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