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Messagenius Review

Messagenius
Our score: 8.0 User satisfaction: 100%

What is Messagenius?

Messagenius is a secure and intelligent instant messaging platform that simplifies and enhances connection, communication, and collaboration among people in your organization. You can deploy this platform as a white-label cloud-based, on-premise application, or integrate it with your existing tools so your employees can smoothly exchange information and interact with each other. It is designed to address your organization’s communication needs, whether you belong to the healthcare, field service, armed forces, or public defense sector. 

Messagenius provides features that can help you boost the productivity of your employees, including the ability to organize and search contacts from an intuitive interface. It also allows you to exchange text and voice messages, media contents, and documents with your colleagues. You can set up management dashboards with admin and analytics capabilities. Moreover, the platform ensures that all your internal communications and data are kept private and safe. It grants you full ownership and control over encryption keys and security settings.

The instant messaging platform has an API or SDK that enables you to seamlessly integrate it with any software, internal system or database, or tool used in your organization. Messagenius is loaded with customization options as well. You can change the design of its user interface, modify existing features or add new ones, or create various levels of encryption.

Overview of Messagenius Benefits

Improve Productivity 

Messagenius offers a set of tools built to improve the productivity of employees in your organization. One of which is its contact management feature that allows you to set up contact lists where employees can quickly look for individuals in the organization. You can organize all these contact lists in a clean and easy-to-navigate interface. In addition, your employees can use filters such as area, department, role, skill set, and location to easily search for specific contacts.

The instant messaging platform also enables employees to instantly share messages, information, content, and materials with each other. They can send text messages, photos, videos, and documents to their colleagues in just a few seconds. They’ll be able to send voice messages with just a single tap as well, eliminating the need to engage in long phone calls and time-consuming email exchanges. Messagenius, furthermore, lets employees share their current location with co-workers in real-time and deliver updates about important events, schedules, and venues.

Messagenius can increase your employees’ productivity through its workflow optimization features. For example, it automatically triggers subsequent communications or actions once employees received important messages or documents. 

Manage Internal Communications

Admin capabilities are built within Messagenius so you can effectively handle communications in your organization. You can send out mass messages to all your employees at once, especially during disasters or emergencies. With its message delivery tracking feature, you’ll be able to implement various ways to verify if employees are receiving and opening important messages sent to them. You can use fingerprint authentication, checkbox action, or captcha-code as a requirement for your employees when confirming receipt of messages. 

Messagenius also allows you to ensure that high-priority messages are immediately noticed by your employees. The platform displays these messages over other chat messages and alerts employees when those messages are sent out. Additionally, you can set up custom management dashboards for specific teams, employees, or topics and perform live monitoring of internal communications and collaborations. 

Seamless Integration

Whether your organization belongs to the private or public sector, you can easily incorporate Messagenius’ chat capabilities into your existing processes. Using its API or SDK, you’ll be able to set up the instant messaging platform as an add-on to whatever software, systems, and tools being used in your organization. 

You can integrate it with your CRM systems, project or task management software, and other enterprise tools, This helps various departments, teams, and employees to communicate and collaborate within a single messaging app. The platform can even seamlessly connect and work in conjunction with your intranet, database, and directory system. These integrations allow you to automatically synchronize key information between Messagenius and all the tools it’s connected with. 

Complete Data Security  

Messagenius enables people in your organization to rapidly communicate and collaborate with each other without putting the safety and privacy of any confidential data at risk. Being a GDPR-compliant platform, it doesn’t store, access, and use any data shared by your employees through the platform, nor does it engage third parties to access the data

Moreover, Messagenius provides security features to give you full ownership and control over your data. It ensures that data remains private and safe. The instant messaging platform lets you customize encryption settings so that messages, information, and resources are viewed and accessed only by the right individuals.

You can take advantage of the platform’s black hole chat feature as well. With this feature, employees can send and receive messages that automatically self-destruct after a certain period of time. These messages and all conversations formed out of them are removed from devices and servers without leaving a trace of their existence. 

Overview of Messagenius Features

  • Smart Contacts
  • Instant Information Exchange
  • One-Tap Voice Messaging
  • Workflow Optimization
  • Message Broadcast
  • Proof-of-Receipt
  • Priority Messages
  • Special Alerts
  • Management Dashboards
  • Integration
  • Data Ownership
  • GDPR Compliance
  • Black Box Chat
  • Black Hole Chat
  • Encryption Key Management
  • UI & UX Customization
  • White-Label Messaging App

What Problems Will Messagenius Solve?

Problem #1: Poor & Slow Connection with Field Workers

Field service technicians or mobile workers from energy, oil & gas, railway, or airline companies often find it difficult to communicate and coordinate with key managers and personnel. This means problems occurring on-site are usually being relayed too slowly and ineffectively. As a result, the problems are either left unsolved or addressed late or in an inappropriate way. 

Solution: Messagenius offers features that enable on-field workers to quickly connect, communicate, and coordinate with managers, control room staff, admin personnel, or departments. They can report issues in the field using the platform’s one-tap voice messaging system or by sending text messages, pictures, videos, documents, or files. 

They are also given the option to set up an incident room within the platform where all issues that needed to be resolved are automatically added into. All communications made and information or content shared in the incident room can be tracked by managers as well, including voice and chat messages, timestamps, and senders and receivers’ locations.

Additionally, managers can access and use custom dashboards to monitor requests or emergency signals sent by on-field workers. These requests or signals are shown on a map together with some important information about the on-site field workers, like their profile icons, contact details, positions, locations, and shifts.

Problem #2: Lack of Healthcare Communication Tools 

Professionals in the healthcare sector need the right tools to be able to easily communicate with each other. These communication tools can help them fulfill their mission of providing high-quality patient care. However, many hospitals, medical facilities, and healthcare teams lack such kinds of tools that are exclusively tailored to their own sector. 

Solution: With Messagenius, healthcare providers along with their staff can now have a chance to use a white-label messaging app designed to meet their specific communication needs. This app permits doctors to send out instant messages and alerts to the appropriate medical staff or crews in just a single click during emergencies. When they are sending instant alerts, they can also indicate the severity level of the emergency situation and include voice messages and files to describe the situation better.

Furthermore, the healthcare messaging app supports call-to-action (CTA) messaging. This feature allows doctors to send out instant messages that include call-to-action buttons, prompting and guiding medical staff to the next steps they need to do after receiving the messages. As medical staff clicks these CTA buttons, doctors are able to get responses rapidly without the need to send additional messages. 

Problem #3: Risk of Data Breaches

The exchange of sensitive and confidential information among officers and personnel is a common practice in the armed forces and public defense sector. Military or police officers, for instance, need to make sure that classified information won’t fall into the wrong hands as they discuss matters and share documents related to their operations. They have to remove or reduce the possibility of exposing such information to unauthorized individuals, who might access and use the information to compromise the safety and security of the general public. 

Solution: Messagenius comes with capabilities aimed at protecting your internal communications and data from security breaches. The instant messaging platform lets you apply fingerprint scanning, biometric facial recognition, or captcha-code as a requisite for opening and accessing private messages. Plus, you can request proofs of receipt to track and validate that the right persons received and opened the messages using the authentication techniques you’re implementing.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Messagenius Position In Our Categories

Because companies have specific business-related demands, it is prudent that they abstain from going for a one-size-fits-all, ideal solution. Nonetheless, it would be difficult to try to chance on such application even among branded software systems. The efficient step to do would be to note down the varied essential functions which merit analysis including major features, plans, skill aptitude of staff, company size, etc. Next, you must perform your research exhaustively. Go over some of these Messagenius evaluations and explore each of the applications in your list in detail. Such comprehensive research ascertain you avoid poorly fit apps and choose the one that meets all the function your business requires to be successful.

Position of Messagenius in our main categories:

TOP 200

Messagenius is one of the top 200 Communications Software products

Messagenius is also listed in the following subcategories:

Every organization has different wants and requires an application that can be customized for their size, type of workers and customers, and the specific industry they are in. For these reasons, no platform can offer perfect tools out-of-the-box. When you try to find a software app, first be sure what you need it for. Read some Messagenius Instant Messaging Software reviews and ask yourself do you desire basic tools or do you want complex features? Are there any industry-specific tools that you are seeking? Find the answers to these queries to aid your search. There are plenty of factors that you need to reflect on and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that provides all that you want to enhance your company competence and productivity.

How Much Does Messagenius Cost?

Messagenius Pricing Plans:

Free Trial

Messagenius

Contact vendor

Messagenius’ enterprise pricing information is available only upon request. Contact the software provider for details and a quote.

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We realize that when you make a decision to buy Instant Messaging Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Messagenius reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Messagenius. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Italian

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Messagenius pricing details?

Messagenius Pricing Plans:

Free Trial

Messagenius

Contact vendor

Messagenius’ enterprise pricing information is available only upon request. Contact the software provider for details and a quote.

What integrations are available for Messagenius?

Messagenius can integrate with any software with its SDK. In most cases, clients request Messagenius for integrations with their CRMs, intranets, and task managers, among others.

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Reviewed By Louie Andre
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