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SendinBlue Email Review

SendinBlue Email
Our score: 9.3 User satisfaction: 98%

What is SendinBlue Email?

SendinBlue is a tool that empowers companies to build and grow relationships using email campaigns, sophisticated transactional emails, and SMS messages and sophisticated automation of marketing workflows. It incorporates advanced email features, allowing users to know when recipients have opened their emails and adjust the content proactively to increase engagement.

SendinBlue is loaded with features to optimize your processes. It has integrated marketing automation that you can use to personalize your workflows and leverage your contact management. A feature called “send time optimization” helps you increase open rates by using algorithms to pick the right time in sending emails. Additionally, you can build a dynamic list from a set of predetermined filters where contacts are automatically updated every 24 hours.

The campaign tool features flexible templates that you can customize as you see fit for each contact. Conversely, the contacts are easily segmented to match your custom campaigns and making for more effective results. Strong API codes allow for tight, multiple integrations, while the vendor provides reliable support.

Overview of SendinBlue Email Benefits

SendinBlue empowers businesses to build and grow relationships through marketing campaigns, transactional messaging and marketing automation. They accomplish this through a robust suite of email and SMS messaging services within a single, user-friendly solution. More specifically, users get the following:

Attractive newsletters to complement your campaigns

It helps you create newsletters with essential content to pique your audience interest. The tools are easy to handle. For instance, templates can be customized using drag and drop tools.

Leverage marketing automation

SendinBlue offers 8 out-of-the-box automation workflow templates you can use to speed up your workflow and enhance the user experience. The webhook feature enables you to integrate the marketing automation platform with SendinBlue’s email and SMS platforms, as well as other services.

Optimize your email’s send time

The software optimizes your email’s open and click-through rates by using an algorithmic feature to choose the best time to deliver your message based on your chosen date. It uses the historic open-times of your contacts or the previous campaign performance of a contact list (if it’s the first time for a recipient to receive your messages) to determine the optimal send time.

Build a dynamic list

You can create a dynamic list based on a set of pre-determined filters like your search criteria. This list is automatically updated every 24 hours. This feature is essential in utilizing your existing lists by creating new lists from segmenting contacts.

Advanced contact tools

From collecting email addresses to pushing out forms that you can easily customize and embed in our websites, SendinBlue makes it easy to expand your audience and merit more conversions.

Tools of the trade

From abandoned cart reminders to welcome emails, SendinBlue makes the most of relevant technologies to help you manage your contacts more effectively while ensuring optimized communications with prospects and customers.

Smart scheduling

A powerful engine helps you eliminate blind spots and select only the most optimal time to dispatch those emails that you have carefully created.

Actionable analytics

Advanced tools like a heat map, along with the solid statistics will set you on the straight path to improve on your previous campaigns.

Overview of SendinBlue Email Features

  • Marketing Automation
  • Send Time Optimization
  • Dynamic list
  • Email Marketing
  • Transactional Emails
  • SMS Campaigns
  • Transactional SMS
  • Real-time Tracking
  • Order Tracking
  • Subscription Forms
  • Dedicated IP
  • Spam check
  • Newsletter builder
  • Trigger marketing
  • Google Analytics Integration
  • Flexible, Customizable Layouts

What Problems Will SendinBlue Email Solve?

Create clean and professional newsletters

No technical skills required: just drag and drop the design blocks that you want to build a sleek and well-designed newsletter in just a few clicks.

Build and target audience

SendinBlue lets you collect the email addresses and contact information from prospective customers and subscribers with ease.

Automate your marketing communications

SendinBlue’s advanced  marketing automation optimizes your contact management through personalized workflows: specifically, it comes with a number of out-of-the-box automation workflow templates to improve your user experience with just a few clicks. There are templates for welcome emails, abandoned cart reminders, and more.

SendinBlue Email Position In Our Categories

Since companies have distinct business-related demands, it is only practical that they avoid settling on an all-encompassing, “perfect” software system. Be that as it may, it is hard to discover such a software solution even among popular software solutions. The better step to do would be to spell out the various critical functions that call for a research like important features, budget, skill aptitude of the users, organizational size, etc. After which, you should perform the research exhaustively. Read some SendinBlue Email evaluations and explore the other software options in your list in detail. Such detailed product investigation ensures you weed out ill-fitting apps and choose the system that includes all the benefits your business requires for optimal results.

Position of SendinBlue Email in our main categories:

TOP 10

SendinBlue Email is one of the top 10 Marketing Software products

SendinBlue Email is also listed in the following subcategories:

Each business is different, and might require a special Email Marketing Software solution that will be fit for their business size, type of clients and employees and even individual industry they support. You should not count on getting an ideal services that will work for each company no matter what their background is. It may be a good idea to read a few SendinBlue Email Email Marketing Software reviews first and even then you should remember what the service is supposed to do for your company and your staff. Do you need an easy and intuitive service with just basic features? Will you really use the advanced tools required by pros and big enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable solution that will match your budget.

How Much Does SendinBlue Email Cost?

SendinBlue Email Pricing Plans:

Free Trial

Free

Free

Lite

€19/mo

Essential

€29/mo

Premium

€49/mo

Enterprise

Contact vendor

Free

  • 300 emails/day
  • Unlimited contacts

Lite: €19.00 / month

Everything free, plus:

  • 40,000 emails / mo.
  • No daily sending limit

Essential: €29 / month

Everything in Lite, plus:

  • 40,000 emails / mo.
  • No SendinBlue logo
  • Advanced Statistics

Premium: €49 / month

Everything in Essential, plus:

  • Send time optimization
  • Landing page builder
  • Unlimited Automation workflows

Enterprise: Custom

Everything in Premium, plus:

  • Dedicated account manager
  • Services pack

User Satisfaction

Positive Social Media Mentions 159
Negative Social Media Mentions 2

We realize that when you make a decision to buy Email Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SendinBlue Email reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SendinBlue Email. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Spanish
  • French

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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SendinBlue Email Comparisons

SendinBlue Email user reviews

Excellent in Sending Batches of Newsletters and Emails

Read full review >
Ozella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.05.2020 Company Size: 1-10 Employees Industry: Restaurant

Perfect Solutions for our Email Campaign Issues

Read full review >
Matt
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.04.2020 Company Size: 1-10 Employees Industry: Mining & Metals

Excellent Intuitive Tool

Read full review >
Ayla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.04.2020 Company Size: 1-10 Employees Industry: N/A

Terrific in Boosting an Email Marketing Campaign

Read full review >
Addison
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.02.2020 Company Size: 1-10 Employees Industry: Internet

Sendinblue is a Wonderful Tool

Read full review >
Eldon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.02.2020 Company Size: 1-10 Employees Industry: N/A

What are SendinBlue Email pricing details?

SendinBlue Email Pricing Plans:

Free Trial

Free

Free

Lite

€19/mo

Essential

€29/mo

Premium

€49/mo

Enterprise

Contact vendor

Free

  • 300 emails/day
  • Unlimited contacts

Lite: €19.00 / month

Everything free, plus:

  • 40,000 emails / mo.
  • No daily sending limit

Essential: €29 / month

Everything in Lite, plus:

  • 40,000 emails / mo.
  • No SendinBlue logo
  • Advanced Statistics

Premium: €49 / month

Everything in Essential, plus:

  • Send time optimization
  • Landing page builder
  • Unlimited Automation workflows

Enterprise: Custom

Everything in Premium, plus:

  • Dedicated account manager
  • Services pack

What integrations are available for SendinBlue Email?

SendinBlue integrations makes it conveniently easy to connect the application with your websites, CRMs, and others. It is compatible with all of the most popular tools on the market:

CMS : WordPress, Prestashop, Magento, Drupal, WooCommerce
CRM : Salesforce, Intercom
Web Performance : Google Analytics,

and many others.

SendinBlue Email average rating:

Average score
5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Adrian

PROS: I just love how their email template creator lets you run with just about anything, thanks to its drag and drop interface. You are in total control on every design aspect. Plus, their reports are quite useful and can be segmented to fully drive your point.

CONS: The setting screen can ba a pain when it comes to navigation.

Reviewed 2 years ago

Read full review >

The least favorable review

Byron

PROS: SendinBlue is a very feature rich email software that doesn't carry a heavy price tag. It is surprisingly effective and efficient for its price range, considering I have a large email list, 50,000+ email subscribers. The tool also have an API which allows me to integrate signups.

CONS: I have encountered deliverability issues with SendinBlue, most common of which is our emails getting filtered and delivered straight to the spam mails.

Reviewed 2 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Excellent in Sending Batches of Newsletters and Emails

Read full review >
Ozella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.05.2020 Company Size: 1-10 Employees Industry: Restaurant

PROS: It’s easier to create newsletters with different templates and designs using Sendinblue. It helps our marketing team to send emails for dozens of people simultaneously as well. We’ve tried the free version first, then eventually upgraded to a paid subscription.

CONS: I hope it loads faster. That would help us save even more time.

What do you think about this review? Great Poor

Perfect Solutions for our Email Campaign Issues

Read full review >
Matt
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.04.2020 Company Size: 1-10 Employees Industry: Mining & Metals

PROS: It’s convenient to use, such as in importing our contacts and making emails. Its website is great as well. As a bonus, it has a reliable customer service that speaks our local language.

CONS: It would be better if the tool has features for sending less than 40,000 emails a month. That would be perfect for small enterprises. Other than that, the tool works great.

What do you think about this review? Great Poor

Excellent Intuitive Tool

Read full review >
Ayla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.04.2020 Company Size: 1-10 Employees Industry: N/A

PROS: Automation and convenience are great with Sendinblue. It has a free subscription with more included features than other alternatives. It’s easy to learn and doesn’t cause trouble when sending newsletters right away.

CONS: The tool is fantastic. I can’t find any problem with it.

What do you think about this review? Great Poor

Terrific in Boosting an Email Marketing Campaign

Read full review >
Addison
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.02.2020 Company Size: 1-10 Employees Industry: Internet

PROS: The tool drastically boosts my email campaign in different ways. It’s easy to make emails with different designs, and it features a simple yet functional interface. It also makes campaign analysis easier through reports, which is important in improving email campaigns. It works with PrestaShop perfectly as well.

CONS: I wish it has more templates for emails. That would help in coming up with effective email designs depending on different purposes.

What do you think about this review? Great Poor

Sendinblue is a Wonderful Tool

Read full review >
Eldon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.02.2020 Company Size: 1-10 Employees Industry: N/A

PROS: This tool is amazingly easy to use and helps boost our brand visibility through email. It features reliable analytics which helps in gauging the efficiency of our campaigns. We can determine how many clicks our emails receive, who has read each, as well as if somebody has repeatedly opened an email. It also helps us know the rates of emails sent and the number of subscribers we have. All are important for email campaigns.

CONS: I’m looking for ways to combine all our email lists into one. As of now, I’m not yet sure if it’s possible with this tool.

What do you think about this review? Great Poor

It met my Emailing Needs Efficiently

Read full review >
Constance
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.02.2020 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: Sendinblue is the kind of emailing tool I’ve been looking for. It is easy to install and use, and it doesn’t give any hassle in creating newsletters. Also, there’s no problem in adding a lot of contacts now and then. I got these all for free; although, I’m willing to upgrade when it becomes necessary.

CONS: The free version doesn’t allow the use of photos without captions. I’m not satisfied with the available edit box sizes in templates too. And I’m not sure if the paid version offers these features.

What do you think about this review? Great Poor

Gets The Job Done But Can Be Frustrating At Times

Read full review >
Walter
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Design

PROS: The drag and drop feature and the image gallery are among the things we love about SendinBlue. It makes editing process easy as well as swapping/replacing images and links.

CONS: The system can be very difficult to navigate sometimes and the benefits of the service is not always clear. There are instances when it just too technical and this stresses us out when it happens. Also, when I send codes, they are usually sent as emails and it can be very frustrating.

What do you think about this review? Great Poor

SendinBlue is imperative for non-profits!

Read full review >
Ronald
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Retail

PROS: We greatly benefit from the "pay as you use" feature of the software, enabling us to save lots of money compared to the previous email systems we used before. We have a small email list, just under 1,000 and SendinBlue allows us to operate within our budget. That means we have more money to spend on other things.

CONS: Nothing to dislike. We love it!

What do you think about this review? Great Poor

Reasonably Priced, High Value Email Platform

Read full review >
Bob
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: The system is very transparent compared to Constant Contact, the email system we used previously. I abandoned Constant Contact because they didn't want my business. I had to search for an email system that would send out my press releases and SendinBlue was a lifesaver. Once they verified I am not a scammer, they immediately helped me with my business and have been very patient with me, considering the nature of my clients' businesses. I have been with SendinBlue ever since.

CONS: The only downside is that they don't have a 24/7 support service.

What do you think about this review? Great Poor

An email tool that grows with you!

Read full review >
Byron
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: SendinBlue is a very feature rich email software that doesn't carry a heavy price tag. It is surprisingly effective and efficient for its price range, considering I have a large email list, 50,000+ email subscribers. The tool also have an API which allows me to integrate signups.

CONS: I have encountered deliverability issues with SendinBlue, most common of which is our emails getting filtered and delivered straight to the spam mails.

What do you think about this review? Great Poor

Unparalleled Customer Experience

Read full review >
Brenda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I had no experience in managing large email lists and SendinBlue made the whole experience a walk in the park. We love that we have to undergo a strict verification process as this boosts confidence that my newsletters will never sent to spam folders. Their customer service is also an excellent feature.

CONS: It may take some time, but I would say that the verification process is all worth it.

What do you think about this review? Great Poor

User-Friendly Email System That Is A Must Have!

Read full review >
Cameron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Their customer support is very responsive whenever we encounter issues. Everytime we call for support, their support reps handle our problems quickly and it is evident that they do it with high level attention to details.

CONS: I wish they have a more diverse selection of email templates with lots of customization options and a short learning curve. Most of the time, the software doesn't have the templates we need.

What do you think about this review? Great Poor

Top Value Product That Delivers Great Experience

Read full review >
Adrian
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.02.2018 Company Size: 1-10 Employees Industry: Financial Services

PROS: I just love how their email template creator lets you run with just about anything, thanks to its drag and drop interface. You are in total control on every design aspect. Plus, their reports are quite useful and can be segmented to fully drive your point.

CONS: The setting screen can ba a pain when it comes to navigation.

What do you think about this review? Great Poor

A Tool That Easily Meets My Expectations

Read full review >
Joy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.12.2017 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: SendinBlue simply just have the tools and features we need that our previous software did not have. We initially switched because of the cost but we discovered that SendinBlue makes it easy for us to format and design truly dynamuc pages. Setup was quick and sending emails was simple and fast.

CONS: I feel misled when they advertised that you get a certain number of free emails in a month. This is simply not the case. There was also an instance when we were ready to send our emails and the system suddenly wanted to verify the email database source. Good thing the timing wasn't critical.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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