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MozyPro Review

MozyPro
Our score: 8.1 User satisfaction: 96%

What is MozyPro?

MozyPro is a cloud backup service that allows you to run backups and schedule them. You can set it and forget it and it will do automatic backups monthly, weekly or daily. If you prefer, you can have the system continuously do backups all through the day.

Mozy is a product of EMC, one of the world’s largest data storage solution providers. The scalable and secure platform is able to safeguard your important files, just as it does for millions of other users and thousands of organizations worldwide. For these, it utilizes high tech servers in top tier data centers that implement round the clock network and system monitoring as well as robust facility protection.

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Overview of MozyPro Benefits

You get anytime access to customer support through phone and email alongside a community support portal as well as an extensive knowledge hub complete with guides, tutorials and documentation.

It gives you the option to have your backups managed by MozyPro’s extensive network of partners with full expertise to provide you top of the line service, allowing you precious time to focus on your business. The platform also provides managed corporate or personal encryption keys so only you have data access.

Mozy is ISO 27001 certified and is compliant with several international data protection and quality standards to guarantee that your data, documents, information, and files are safe all the time.

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Overview of MozyPro Features

  • Round-the-clock customer support
  • Certifications & audits
  • Scheduled or automatic backups
  • Centralized management of account
  • Customization
  • Data seeding
  • Backup of laptop and desktop
  • Backup of server
  • Optional encryption key
  • File syncing
  • Local & incremental backups
  • Mobile support & access
  • Data recovery & restore
  • Storage management
  • Top tier data centers

MozyPro Position In Our Categories

Knowing that businesses have distinct business-related needs, it is practical they abstain from preferring a one-size-fits-all, ”best” business program. Be that as it may, it would be difficult to find such a software product even among recognizable software systems. The clever step to undertake would be to make a list of the several main functions which call for a investigation like major features, costing, technical skill ability of staff members, organizational size, etc. The second step is, you should follow through the research fully. Have a look at some of these MozyPro analyses and explore the other software options in your list in detail. Such all-encompassing research ensures you avoid unsuitable apps and subscribe to the system that includes all the features your company requires.

Position of MozyPro in our main categories:

TOP 50

MozyPro is one of the top 50 Backup Software products

If you are considering MozyPro it might also be sensible to check out other subcategories of Backup Software gathered in our base of B2B software reviews.

Organizations have different wants and requirements and no software solution can be perfect in such a condition. It is useless to try to find an ideal out-of-the-box software app that meets all your business needs. The intelligent thing to do would be to adapt the solution for your unique requirements, worker skill levels, finances, and other elements. For these reasons, do not hurry and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the best fit for your particular needs. Do your homework, investigate each short-listed system in detail, read a few MozyPro Backup Software reviews, speak to the maker for explanations, and finally choose the app that provides what you want.

How Much Does MozyPro Cost?

MozyPro Pricing Plans:

Free Trial

10 GB Plan

$9.99/month

50 GB Plan

$19.99/month

100 GB Plan

$39.99/month

250 GB Plan

$94.99/month

500 GB Plan

$189.99/month

1 TB Plan

$379.99/month

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What are MozyPro pricing details?

MozyPro Pricing Plans:

Free Trial

10 GB Plan

$9.99/month

50 GB Plan

$19.99/month

100 GB Plan

$39.99/month

250 GB Plan

$94.99/month

500 GB Plan

$189.99/month

1 TB Plan

$379.99/month

MozyPro offers the following plans:

10 GB Plan

  • Monthly plan – $9.99
  • 1-year plan – $109.89
  • 2-year plan – $209.79

50 GB Plan

  • Monthly plan – $19.99
  • 1-year plan – $219.89
  • 2-year plan – $419.79

100 GB Plan

  • Monthly plan – $39.99
  • 1-year plan – $439.89
  • 2-year plan – $839.79

250 GB Plan

  • Monthly plan – $94.99
  • 1-year plan – $1,044.89
  • 2-year plan – $1,994.79

500 GB Plan

  • Monthly plan – $189.99
  • 1-year plan – $2,089.89
  • 2-year plan – $3,989.79

1 TB Plan

  • Monthly plan – $379.99
  • 1-year plan – $4,179.89
  • 2-year plan – $7979.79

User Satisfaction

Positive Social Media Mentions 18
Negative Social Media Mentions 1

We realize that when you make a decision to get a Backup Software it’s important not only to see how professionals evaluate it in their reviews, but also to discover whether the actual people and companies that bought this software are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and MozyPro reviews across a vast range of social media sites. The information is then displayed in a simple to understand way indicating how many people had positive and negative experience with MozyPro. With that information at hand you should be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for MozyPro?

No information available.

MozyPro User Reviews

MozyPro average rating:

Average score
4.2/5 (10 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Tessie

PROS: Mozy automates the backup and allows you to schedule the activity in just a few clicks. I love that this platform is workable in both Windows and Mac.

CONS: I hope developers could consider offering more storage to users.

Reviewed 4 years ago

Read full review >

The least favorable review

Rufus

PROS: The thing I like is the cloud backup solutions included in Mozy. The reason is that these solutions prevent the backups from getting stored as data in just one physical place. The users who use backup with separate computer systems or external hard drives are always under the fear of losing the data to disastrous physical events like fire accidents. But this is not so with Mozy. The features have also been improved throughout years of and now the data can easily be accessed through mobile devices or the internet. Also, an addition has been made to use the personal encryption keys which are quite necessary for the solutions of cloud backup.

CONS: The upload speed had been paced down by Mozy up to 1-2 MBPS that too along with an OC-3 connection. This problem might have been fixed now but it was the main cause for me to quit. Also, the unlimited subscriptions by Mozy had been replaced by levels of pricing. For the users who have a huge quantity of data, Mozy can prove out to be very costly particularly when compared to the similar systems like CrashPlan which still comes with an unlimited backup plan.

Reviewed 6 years ago

Read full review >

More reviews from 10 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

My remarkable experience with MozyPro

Read full review >
Gaylord
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.12.2021 Company Size: 11-50 Employees Industry: Computer Networking

PROS: Mozy is amazingly user-friendly and really works fast on backing up your data, a crucial capability when your computer is about to crash.

CONS: I haven't encountered issues that totally turned me off.

What do you think about this review?

Great Poor

The perfect backup tool

Read full review >
Tessie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Alternative Medicine

PROS: Mozy automates the backup and allows you to schedule the activity in just a few clicks. I love that this platform is workable in both Windows and Mac.

CONS: I hope developers could consider offering more storage to users.

What do you think about this review?

Great Poor
Show More User Reviews (10)

Excellent for recovering files

Read full review >
Laron
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2021 Company Size: 51-100 Employees Industry: N/A

PROS: Mozy's interface was an irresistible feature. I think anyone's a sucker for simple and user-friendly tools. Its protection environment also gives me the assurance that my data is safe from beginning to the end of the backup process.

CONS: The small space to save files is my chief complaint.

What do you think about this review?

Great Poor

The ultimate backup solution for any business

Read full review >
Theodora
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Mozy is very intuitive to use that it doesn't take a steep learning curve for a new user to be able to master it. It guarantees safety for all the data it handles not only from hacks but other unexplainable disastrous incidents like when that time my phone, on its own, was about to reformat. This emergency backup feature is definitely a must for any business storing important data.

CONS: The only downside for me is that its storage space. It's too small!

What do you think about this review?

Great Poor

Mozy, the great

Read full review >
Ethelyn
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Mozy is the most reliable backup platform that guarantees you don't lose a single file when backing up. Operating it is also simple. Most importantly, its systems are secure, keeping any breaches at bay.

CONS: The backing up, especially the scheduling, an be a bit tedious of a process. But if that's not fixable, I'm okay with it as long as it increases storage size.

What do you think about this review?

Great Poor

User-friendly and reliable

Read full review >
Trystan
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.03.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Mozy must be everyone's go-to backup platform as it is extremely to use. It's extremely secure so that gives me invaluable peace of mind. Another plus is that it is open-source, so we can modify it to fit clients' individual needs. In all, I'm really happy with this purchase.

CONS: The biggest downside is it has a relatively small storage space. Its process can also be streamlined further.

What do you think about this review?

Great Poor

Excellent

Read full review >
Darrell
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.03.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Because it is extremely user-friendly, Mozy can be mastered in a few hours, especially for tech-savvy people. Aside from its simplicity, another thing I like best about it is it notifies when there is potential harm on the device thus prompts you to backup.

CONS: It needs to hike its storage space.

What do you think about this review?

Great Poor

Conventional Backup for computers in Office

Read full review >
Jodi
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: 1-10 Employees Industry: Events Services

PROS: It is fast and systematized. If we talk about functions then even Google Drive and Dropbox can be used. The fact that it creates backup of all office’s data twice a day is what gives it the advantage over them.

CONS: Apart from the charges that add up when you lose data, the capacity charge makes the overall cost high. Mozy can only do automatic backup whereas Dropbox can also be used as working folder too.

What do you think about this review?

Great Poor

Awesome choice for small-mid size business at such price!

Read full review >
Rufus
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: The thing I like is the cloud backup solutions included in Mozy. The reason is that these solutions prevent the backups from getting stored as data in just one physical place. The users who use backup with separate computer systems or external hard drives are always under the fear of losing the data to disastrous physical events like fire accidents. But this is not so with Mozy. The features have also been improved throughout years of and now the data can easily be accessed through mobile devices or the internet. Also, an addition has been made to use the personal encryption keys which are quite necessary for the solutions of cloud backup.

CONS: The upload speed had been paced down by Mozy up to 1-2 MBPS that too along with an OC-3 connection. This problem might have been fixed now but it was the main cause for me to quit. Also, the unlimited subscriptions by Mozy had been replaced by levels of pricing. For the users who have a huge quantity of data, Mozy can prove out to be very costly particularly when compared to the similar systems like CrashPlan which still comes with an unlimited backup plan.

What do you think about this review?

Great Poor

Unlimited plans have been stopped and the speed is very slow.

Read full review >
Velma
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Information Technologies

PROS: The simplicity with which we can use it is the best part as anybody can configure or do restoration in it without having any technical background. The most useful part is the mounted drive present in the local machine.

CONS: It may be a time consuming process of retrieving your drives during restoration when the machine crashes.

What do you think about this review?

Great Poor
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My remarkable experience with MozyPro

Read full review >
Gaylord
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.12.2021 Company Size: 11-50 Employees Industry: Computer Networking

The perfect backup tool

Read full review >
Tessie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Alternative Medicine

Excellent for recovering files

Read full review >
Laron
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2021 Company Size: 51-100 Employees Industry: N/A

The ultimate backup solution for any business

Read full review >
Theodora
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.06.2021 Company Size: 11-50 Employees Industry: N/A

Mozy, the great

Read full review >
Ethelyn
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.06.2021 Company Size: More than 100 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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