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Digital Assistant Review

Digital Assistant
Our score: 8.0 User satisfaction: 86%

What is Digital Assistant?

Now Assistant is a smart digital assistant for the workplace that consolidates information from various data sources and turns notifications into actionable alerts. It makes searching for relevant pieces of data easier, as it can integrate with both cloud and on-premises data sources. The application is also voice-enabled, so you can perform hands-off search and further streamline your productivity.

The integration capability of Now Assistant also extends to enterprise applications. This allows you to utilize the smart assistant wherever you are—be it in SharePoint, on Chrome, or on a web app. Thus, you can continue performing your work even as you call up the smart assistant. On top of that, you can work with the same set of data across platforms with the solution’s session synchronization ability.

Overview of Digital Assistant Benefits

Platform-agnostic Access

Now Assistant has robust application connectors that allow it to synchronize with over 50 partner solutions. Aside from that, it can integrate with other applications via vendors’ API, letting you create a most cohesive ecosystem. Because of this, you can easily access data from and functionalities of myriad platforms in real-time, whether they are cloud-based or on-premises services.

Tailored Notifications

Rather than serve you with simple notifications, Now Assistant gives you tailored alerts. The platform designs these in relation to your role and responsibilities as well as to your current location. It also utilizes artificial intelligence and machine learning technologies to learn more about your work behaviors. This way, it can filter the information that you need to see at the right moment.

Actionable Alerts

As soon as you receive a notification, Now Assistant poses multiple options for response. This lets you take action as soon as you receive an alert to minimize the interruptions to your workflow.

Unified Workspace

When you are working with multiple applications at once, you can easily get lost with tasks and notifications. Now Assistant provides you a single workspace where you can perform your tasks, view reminders and pending approvals, and respond to important communications. This lets you streamline your personal workflow and lets you avoid switching between different interfaces, thus saving you time and simplifying your workdays.

Rapid Enterprise Search

Wherever that information is stored, Now Assistant can bring it up for you rapidly. The solution is aided by its integrations with data sources to simplify the search process regardless of the interface or device you are on. This also lets you monitor your teams’ project progressions and even answer schedule-related questions. Moreover, the platform supports voice search to allow you to find the answers you need in a hands-off approach.

Expansive Customization

The free version of Now Assistant may have limited branding options, but it still gives users the leeway to match the interface with the organizational identity. Meanwhile, paid plans give way to broader customization options for user interactions, login screen branding, browser extensions, and more.

Overview of Digital Assistant Features

  • Data Source & Enterprise Apps Integrations
  • Platform-agnostic Smart Assistant
  • Synchronized Sessions
  • Data & Notifications Secure Search

What Problems Will Digital Assistant Solve?

1) Streamlined Daily Tasks

When employees plan their holidays, they usually need to access the company intranet to view how much time off they have left. After that, they have to find the right HR application to lodge their leave request. With Now Assistant, they can reduce the time spent on either processes as workers can simply pick up the phone and ask the smart assistant how much time off they need. Once they know, they can continue the conversation by telling the digital assistant to book their time off. This sends a notification to the manager instantly, thus there is little delay in approvals.

2) Conversational UI

Now Assistant enables sales managers to procure lists of high scoring leads from their CRM with ease through Slack. That is because the platform can connect with different CRM systems and can draw the relevant information from them anytime. The Slack integration also gives a conversational approach that lets users ask the chatbot questions rather than key in complex commands.

3) On-the-Go Assistant

Even when users are driving, they can perform their tasks. For example, when a worker needs to know how much they have left in their budget for a new budget, they can simply call up Now Assistant via Alexa or other smart assistants. This lets them get a concrete answer in a matter of seconds so they can proceed with the meeting and the planning phase.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Digital Assistant Position In Our Categories

Bearing in mind businesses have their own business-related wants, it is only rational that they steer clear of preferring a one-size-fits-all, “perfect” solution. Needless to say, it is almost impossible to try to discover such an app even among widely used software products.
The practicable thing to undertake can be to write down the different main factors that call for a scrutiny including critical features, packages, skill aptitude of staff, company size, etc. Then, you must do your product research fully. Go over these Digital Assistant review articles and explore the other solutions in your shortlist more closely. Such detailed product research ensure you take out ill-fitting applications and subscribe to the one that delivers all the benefits you require business requires to be successful.

Position of Digital Assistant in our main categories:

TOP 50

Digital Assistant is one of the top 50 Office Software products

If you are interested in Digital Assistant it could also be a good idea to analyze other subcategories of Office Software collected in our base of B2B software reviews.

Each enterprise has different wants and needs an application that can be personalized for their size, type of workers and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you search a software app, first be sure what you want it for. Read some Digital Assistant Office Software reviews and ask yourself do you need basic functionality or do you need sophisticated tools? Are there any industry-specific functionalities that you are seeking? Get the answers to these questions to aid your search. There are plenty of elements that you need to mull over and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that provides all that you need to enhance your firm effectiveness and productivity.

How Much Does Digital Assistant Cost?

Digital Assistant Pricing Plans:

Free Trial

Small Team

Free

Medium Team

$15/month

Large Team

$3,995/server/month/annual payment

Now Assistant Enterprise Plan

Contact vendor

Now Assistant has two types of enterprise pricing: team plans and a single enterprise plan. Under team plans, a free subscription affords you limited tools to support your small team. Meanwhile, the paid plans have varying features that support the needs of medium and large teams and multi-regional enterprises.

Team Plans

Small Team – Free

  • 35 Cards
  • Low-code Card Designer
  • Smart Notifications
  • Instant Push/15-Minute Pull Refresh Times
  • Chatbot
  • SSO with SAML & OAuth Connectors
  • 25 Cloud Data Source Integrations
  • Built-in Analytics Dashboard
  • Build & Train an AI Model
  • Basic Branding
  • Standard Support

Medium Team – $15.00/month or $4.00/user/month/annual billing

  • All Small Team Features
  • Unlimited Cards
  • Instant Push/10-Minute Pull Refresh Times
  • Unlimited Cloud Data Source Integrations
  • On-premises Data Integration
  • ELK-Stack Real-time Analytics Data Export
  • AI Insight Rules Configuration
  • Real-time Active Directory Sync
  • Custom Name, Login Screen, App Manifest
  • Priority Support

Large Team – $3,995.00/server/month/annual billing

  • All Medium Team Features
  • Unlimited Users
  • Instant Push/5-Minute Pull Refresh Times
  • Hybrid Cloud Now Assistant
  • AI Recommendation Engine
  • Complete White Label
  • Custom Browser Extensions
  • Custom Chatbots
  • 24/7 Support

 

Now Assistant Enterprise Plan – request pricing information

  • Interoperable AI Engine
  • User Matching
  • Unified Management
  • Proxy
  • Web Farm
  • Postgres/SQL Server Cluster Database
  • Worker & Real-time Clusters
  • Dedicated Support
  • Customer Success Manager
  • 24/7 Support

User Satisfaction

Positive Social Media Mentions 30
Negative Social Media Mentions 4

We realize that when you make a decision to buy Office Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Digital Assistant reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Digital Assistant. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Digital Assistant pricing details?

Digital Assistant Pricing Plans:

Free Trial

Small Team

Free

Medium Team

$15/month

Large Team

$3,995/server/month/annual payment

Now Assistant Enterprise Plan

Contact vendor

Now Assistant has two types of enterprise pricing: team plans and a single enterprise plan. Under team plans, a free subscription affords you limited tools to support your small team. Meanwhile, the paid plans have varying features that support the needs of medium and large teams and multi-regional enterprises.

Team Plans

Small Team – Free

  • 35 Cards
  • Low-code Card Designer
  • Smart Notifications
  • Instant Push/15-Minute Pull Refresh Times
  • Chatbot
  • SSO with SAML & OAuth Connectors
  • 25 Cloud Data Source Integrations
  • Built-in Analytics Dashboard
  • Build & Train an AI Model
  • Basic Branding
  • Standard Support

Medium Team – $15.00/month or $4.00/user/month/annual billing

  • All Small Team Features
  • Unlimited Cards
  • Instant Push/10-Minute Pull Refresh Times
  • Unlimited Cloud Data Source Integrations
  • On-premises Data Integration
  • ELK-Stack Real-time Analytics Data Export
  • AI Insight Rules Configuration
  • Real-time Active Directory Sync
  • Custom Name, Login Screen, App Manifest
  • Priority Support

Large Team – $3,995.00/server/month/annual billing

  • All Medium Team Features
  • Unlimited Users
  • Instant Push/5-Minute Pull Refresh Times
  • Hybrid Cloud Now Assistant
  • AI Recommendation Engine
  • Complete White Label
  • Custom Browser Extensions
  • Custom Chatbots
  • 24/7 Support

 

Now Assistant Enterprise Plan – request pricing information

  • Interoperable AI Engine
  • User Matching
  • Unified Management
  • Proxy
  • Web Farm
  • Postgres/SQL Server Cluster Database
  • Worker & Real-time Clusters
  • Dedicated Support
  • Customer Success Manager
  • 24/7 Support

What integrations are available for Digital Assistant?

Now Assistant supports a wide range of cloud and on-premises integrations. Furthermore, it enables integrations with third-party solutions using vendor APIs. The following are only a few examples of supported platforms:

  • Slack
  • Microsoft Teams
  • Cisco Webex Teams
  • Workplace by Facebook
  • Yammer
  • Salesforce Chatter
  • Skype
  • SharePoint
  • IntelliEnterprise
  • Dropbox
  • Box
  • Oracle
  • OneDrive
  • Google Chome
  • Firefox
  • Safari
  • Edge
  • ERP
  • Workday
  • SAP
  • Google Apps for Work
  • Office 365
  • Microsoft Exchange Server
  • CRM
  • Salesforce
  • Project Management
  • Asana
  • Jive Producteev
  • AxoSoft
  • Airtable
  • Podio
  • ServiceNow
  • Freskdesk
  • Freshservice
  • Userecho
  • Google Assistant
  • Cortana
  • Alexa
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Reviewed By Nestor Gilbert
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