Microsoft 365 Review

Microsoft 365
Our score: 9.0 User satisfaction: 96%
Logo of Microsoft 365

What is Microsoft 365?

Microsoft 365 is a smart solution that combines Windows 10, Office 365, and Enterprise Mobility + Security. There are editions for Business, Enterprise, and Education.

Microsoft 365 Business is an improvement over Office 365 Business Premium, and is ideal for companies with less than 300 employees. It gives you all the features of Office 365 including services such as Skype, OneDrive, Office software and other collaboration functionalities. In addition, you get specialized tools to track team metrics, send invoices, and manage your firm’s online presence.

With Microsoft 365 Business, you obtain a single console to manage device and user settings, and self-service PC deployment utilizing Windows AutoPilot. Moreover, you can automatically deploy Office applications on Windows 10 PCs. Other features are protection for business data across devices, secure access to files on mobile devices, and safeguarding of Windows 10 devices against spyware, viruses, and malware using Windows Defender.

Microsoft 365 Enterprise is designed for teamwork. It offers tools such as Office 365 ProPlus for co-authoring, Yammer for networking across your company, Microsoft Teams and Skype for chat, and voice and video calls, SharePoint to connect with people, apps, and content, and Exchange with calendar and email.

Microsoft 365 Education empowers educators to promote teamwork, inspire creativity, and offer a safe and simple experience using a single platform designed for education. With a Microsoft 365 Education device license, you get Windows, Office 365 Education, and Intune for Education. If you buy 30 or more licenses, you qualify to get free training for your instructors from a certified Microsoft training partner.

Overview of Microsoft 365 Benefits

The Microsoft Graph

The Microsoft Graph plays a key part in Microsoft 365. It is simply all the data from your activities in Office applications, mobile apps, and the Edge browser. Other inputs included are business info from LinkedIn and web-indexing data from SharePoint, Azure AD,, and Bing. The Graph utilizes machine learning and artificial intelligence to improve services such as grammar checker in Word. Cloud services learn grammar patterns and offer more kinds of corrections. Microsoft wants developers to utilize the Graph to create smarter and more proactive apps using the intelligence offered through Azure cloud services.

New Windows Features in Microsoft 365

These include Sets and Your Phone. Sets allow you to group multiple applications in a single window with tabs at the top. You can incorporate browser pages in a set, and utilize Alt-Tab to shift between webpages and apps in the set. Sets works with all UWP apps and with desktop applications that have been updated for this feature. Your Phone is a window on your PC that displays messages, notifications, and photos from your iOS and Android mobile devices.

Adaptive Cards

In Microsoft 365, Teams and Outlook applications get actionable Adaptive Cards which appear in the message and change to reflect alterations in your company’s Microsoft Graph data. For instance, a manager can approve an expense report in a card. You can also pay bills in a card utilizing Microsoft Pay.

Mobile Features

Microsoft 365 offers mobile device management tools. This allows you to deploy security and app settings to iOS and Android devices, and to Windows desktops and tablets. It also permits automatic deployment on Windows 10 devices but not on the mobile operating systems.

Cloud Storage and Services

You get OneDrive’s web-based storage and sharing, and also access to all the Office web applications when you are not using your own device. Microsoft 365 offers Skype for Business accounts and 1TB of OneDrive cloud storage similar to Office 365 subscription.


Microsoft 365 provides improved security compared to an Office 365 subscription as you get unlimited cloud storage for Exchange email, Windows Defender Exploit Guard, App protection (this limits saving or copying proprietary info in mobile apps), remote wiping ability, and Advanced Threat Protection.

Overview of Microsoft 365 Features

  • Office 365
  • Windows 10
  • Enterprise Mobility + Security
  • Business, Enterprise, and Education modules
  • Microsoft Graph
  • Mobile device management capabilities
  • Cloud storage and services
  • Email and calendaring
  • Data protection controls
  • Cyberthreat protection
  • Administration and deployment
  • Dependability and support

Microsoft 365 Position In Our Categories

Since businesses have particular business-related requirements, it is practical that they steer clear of adopting a one-size-fits-all, “perfect” solution. Nevertheless, it is almost impossible to try to stumble on such an app even among popular software products. The practical thing to undertake can be to shortlist the varied significant aspects that require scrutiny like key features, plans, skill ability of staff members, business size, etc. Next, you must perform the product research fully. Have a look at some of these Microsoft 365 analyses and scrutinize each of the software programs in your shortlist in detail. Such detailed research can make sure you keep away from mismatched apps and select the one which has all the benefits you require company requires.

Position of Microsoft 365 in our main categories:

TOP 10

Microsoft 365 is one of the top 10 Office Software products

If you are interested in Microsoft 365 it could also be beneficial to investigate other subcategories of Office Software listed in our base of SaaS software reviews.

Since each organization has specific business needs, it is advisable for them to refrain from seeking a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a platform even among widely used software solutions. The smart thing to do would be to catalog the various important elements that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Microsoft 365 Office Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth groundwork can make sure you reject ill-fitting systems and zero in on the solution that offers all the elements you require for business success.

How Much Does Microsoft 365 Cost?

Microsoft 365 Pricing Plans:

Free Trial

Microsoft 365 Business


Microsoft 365 Business – $20/user/month

  • Up to 300 users
  • Office applications
  • File and document viewing and editing
  • Collaboration services
  • Business applications
  • Security
  • Device management

Contact Microsoft Sales to get pricing details of the Enterprise and Education editions.

User Satisfaction

Positive Social Media Mentions 367
Negative Social Media Mentions 9

We realize that when you make a decision to buy Office Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Microsoft 365 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Microsoft 365. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile


  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Microsoft 365 Alternatives

Top Competitors To Microsoft 365 By Price

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What are Microsoft 365 pricing details?

Microsoft 365 Pricing Plans:

Free Trial

Microsoft 365 Business


Microsoft 365 Business – $20/user/month

  • Up to 300 users
  • Office applications
  • File and document viewing and editing
  • Collaboration services
  • Business applications
  • Security
  • Device management

Contact Microsoft Sales to get pricing details of the Enterprise and Education editions.

What integrations are available for Microsoft 365?

Office 365 which is part of Microsoft 365 supports the following integrations:

  • Zapier
  • Asana
  • Freshdesk
  • Google Calendar
  • Google Contacts
  • Smartsheet
  • Todoist
  • Trello
  • Workable
  • Xero
  • Zoho Projects

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Reviewed By Louie Andre
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