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OroCommerce Review

OroCommerce
Our score: 8.4 User satisfaction: 100%

What is OroCommerce?

OroCommerce is a B2B e-commerce platform equipped with best-in-class features and supreme flexibility. With this, you can build and grow your online presence and even expand into the mobile arena.

OroCommerce features an inbuilt CRM to help you gain a complete overview of customer touchpoints. With the aid of this, you can have your sales, marketing, customer support, and e-commerce units on the same page. Thus, you can streamline workflows and ensure the consistency of information across the organization.

Moreover, though OroCommerce is designed with B2B ventures in mind. It can support B2C business models and B2X scenarios. As such, the platform can work for you whether you are a supplier, a distributor, a retailer, a brand, a manufacturer, or a wholesaler.

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Overview of OroCommerce Benefits

Out-of-the-box Features

OroCommerce is equipped with out-of-the-box e-commerce functionalities that are suitable for B2B and B2X scenarios. It allows you to oversee corporate accounts, keeping multiple price lists, and displaying products in general and specific catalogs. The platform’s functionality range is wide so you can expect to find more tools and features once you become acquainted with it.

Open-source B2B Platform

OroCommerce is an open-source B2B platform, which means that it is powered by innovations that are designed for modification and customization. Because of that, you are afforded supreme flexibility so you can adapt the solution to your ecosystem. Additionally, this means that you can integrate it with ease with compatible and complementary platforms and services.

Integration Marketplace

The extensibility of OroCommerce is apparent in its marketplace, where you can find products and solutions that you can integrate with the platform free or for a fee. When you do connect these systems, you can create a streamlined business operation where information exchange can happen in real time.

Built-in CRM

Addressing your B2B concerns is made easier by OroCommerce as it has a robust built-in CRM. With this, you can organize your contacts and arrange the customer interaction workflow. This component also enables you to take advantage of opportunities for growth, as different groups in your organization can seamlessly aid each other.

Multi-organization Capability

If you have different organizations, websites, and stores under your management, you can oversee them still in a single platform. That is because OroCommerce can support multiple entities, allowing you to scale your business and maximize the use of the system. On top of that, you can be efficient in switching between businesses and brands.

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Overview of OroCommerce Features

  • Built-in Native CRM
  • Corporate Account Management
  • User Roles & Access Permissions
  • Multi-tenant Capability
  • Content Management System
  • Custom B2B Catalog Management
  • Product Information Management
  • Multiple Price Lists
  • Multiple Shopping Lists
  • Streamlined Order Submissions
  • Segmentation & Reporting Engine
  • Workflow Engine

What Problems Will OroCommerce Solve?

1) A Self-Serve/Transactional Model where business buyers purchase online without speaking to sales representatives – much like Amazon’s new offering, Amazon for Business. However, when selling online to businesses, merchants require specific B2B features like managing corporate customer accounts, offering custom pricing for negotiated contracts, and supporting purchasing on credit or through invoices. Many B2B companies are starting to sell online and want that “Amazon-experience”.

OroCommerce offers native B2B features that businesses can use to quickly start selling online.

2) Buyer-Seller Interactions where buyers can request quotes and negotiate pricing while merchants respond to proposals and submit orders. These complex interactions that were previously face-to-face, over the phone, or through email are now moving to online commerce. By 2020, customers expect to manage 85% of their business relationships without any human interaction.

OroCommerce digitizes the RFQ to Quote to Order process by enabling online quote requests, supporting online sales quotes, and finalizing orders from its B2B eCommerce system. All negotiations are tracked, logged, and accessible in its CRM along with any free-form notes so both the buyer and seller have a complete history of past interactions.

3) The B2B Marketplace is starting to become immensely popular. A B2B Marketplace is where brands offer an ecosystem of complementary third-party products, services, and add-ons allowing both buyers to post multiple offers and vendors to respond to multiple bids. This means a B2B marketplace platform must support access to multiple vendors/manufacturers and enable them to post products and set pricing while buyers can request quotes from multiple vendors and ask for bids.

OroCommerce provides out-of-the-box features and flexibility to integrate into any third-party business application.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

OroCommerce Position In Our Categories

Bearing in mind businesses have distinct business-related requirements, it is logical that they avoid going for a one-size-fits-all, “perfect” business application. Nevertheless, it would be futile to find such application even among recognizable software systems. The practical step to undertake can be to jot down the numerous chief factors that merit consideration such as essential features, plans, technical skill ability of staff, business size, etc. Next, you must do the research thoroughly. Have a look at some of these OroCommerce review articles and look over the other software programs in your list more closely. Such well-rounded research ensure you stay away from mismatched software products and buy the one that meets all the benefits your business requires to realize efficiency.

Position of OroCommerce in our main categories:

TOP 100

OroCommerce is one of the top 100 eCommerce Platforms products

Companies have diverse needs and requirements and no software solution can be ideal in such a scenario. It is futile to try to find an ideal off-the-shelf software product that fulfills all your business requirements. The intelligent thing to do would be to customize the solution for your unique wants, staff member skill levels, budget, and other elements. For these reasons, do not hasten and invest in well-publicized leading applications. Though these may be widely used, they may not be the best fit for your particular wants. Do your homework, investigate each short-listed application in detail, read a few OroCommerce eCommerce Platforms reviews, contact the maker for clarifications, and finally choose the application that presents what you need.

How Much Does OroCommerce Cost?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

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What are OroCommerce pricing details?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

OroCommerce provides community and enterprise pricing information by quote. Contact the vendor to request your custom pricing. Here’s an overview of their plans:

OroCommerce Communication Edition (CE) – Free

Ideal for small businesses starting to sell online and developers assessing performance and functionality.

  • Open source

OroCommerce Enterprise Edition (EE) – by quote

Ideal for mid- to large-sized enterprises looking for scalability and a solution to drive business growth.

  • Out-of-the-box B2B features

User Satisfaction

Positive Social Media Mentions 100
Negative Social Media Mentions 0

We are aware that when you choose to purchase a eCommerce Platforms it’s crucial not only to see how professionals evaluate it in their reviews, but also to check if the real clients and companies that bought these solutions are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and OroCommerce reviews across a broad array of social media sites. The data is then presented in an easy to digest format showing how many people had positive and negative experience with OroCommerce. With that information available you will be ready to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • German
  • Spanish
  • French
  • Russian
  • Dutch
  • Polish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for OroCommerce?

OroCommerce has a marketplace where you can find compatible applications like ERP, CRM, PIM, order management, and other complementary platforms. Below are a few examples of the solutions that OroCommerce can integrate with:

  • MailChimp
  • PayPal Express Checkout
  • eBay
  • Alexa Connector
  • Zendesk
  • Akeneo
  • SAP ERP
  • SAP B1
  • Apruve
  • dotmailer
  • QuickBooks
  • Marello
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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