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OroCommerce Review
What is OroCommerce?
OroCommerce is a B2B e-commerce platform equipped with best-in-class features and supreme flexibility. With this, you can build and grow your online presence and even expand into the mobile arena.
OroCommerce features an inbuilt CRM to help you gain a complete overview of customer touchpoints. With the aid of this, you can have your sales, marketing, customer support, and e-commerce units on the same page. Thus, you can streamline workflows and ensure the consistency of information across the organization.
Moreover, though OroCommerce is designed with B2B ventures in mind. It can support B2C business models and B2X scenarios. As such, the platform can work for you whether you are a supplier, a distributor, a retailer, a brand, a manufacturer, or a wholesaler.
Show MoreOverview of OroCommerce Benefits
Out-of-the-box Features
OroCommerce is equipped with out-of-the-box e-commerce functionalities that are suitable for B2B and B2X scenarios. It allows you to oversee corporate accounts, keeping multiple price lists, and displaying products in general and specific catalogs. The platform’s functionality range is wide so you can expect to find more tools and features once you become acquainted with it.
Open-source B2B Platform
OroCommerce is an open-source B2B platform, which means that it is powered by innovations that are designed for modification and customization. Because of that, you are afforded supreme flexibility so you can adapt the solution to your ecosystem. Additionally, this means that you can integrate it with ease with compatible and complementary platforms and services.
Integration Marketplace
The extensibility of OroCommerce is apparent in its marketplace, where you can find products and solutions that you can integrate with the platform free or for a fee. When you do connect these systems, you can create a streamlined business operation where information exchange can happen in real time.
Built-in CRM
Addressing your B2B concerns is made easier by OroCommerce as it has a robust built-in CRM. With this, you can organize your contacts and arrange the customer interaction workflow. This component also enables you to take advantage of opportunities for growth, as different groups in your organization can seamlessly aid each other.
Multi-organization Capability
If you have different organizations, websites, and stores under your management, you can oversee them still in a single platform. That is because OroCommerce can support multiple entities, allowing you to scale your business and maximize the use of the system. On top of that, you can be efficient in switching between businesses and brands.
Show MoreOverview of OroCommerce Features
- Built-in Native CRM
- Corporate Account Management
- User Roles & Access Permissions
- Multi-tenant Capability
- Content Management System
- Custom B2B Catalog Management
- Product Information Management
- Multiple Price Lists
- Multiple Shopping Lists
- Streamlined Order Submissions
- Segmentation & Reporting Engine
- Workflow Engine
What Problems Will OroCommerce Solve?
1) A Self-Serve/Transactional Model where business buyers purchase online without speaking to sales representatives – much like Amazon’s new offering, Amazon for Business. However, when selling online to businesses, merchants require specific B2B features like managing corporate customer accounts, offering custom pricing for negotiated contracts, and supporting purchasing on credit or through invoices. Many B2B companies are starting to sell online and want that “Amazon-experience”.
OroCommerce offers native B2B features that businesses can use to quickly start selling online.
2) Buyer-Seller Interactions where buyers can request quotes and negotiate pricing while merchants respond to proposals and submit orders. These complex interactions that were previously face-to-face, over the phone, or through email are now moving to online commerce. By 2020, customers expect to manage 85% of their business relationships without any human interaction.
OroCommerce digitizes the RFQ to Quote to Order process by enabling online quote requests, supporting online sales quotes, and finalizing orders from its B2B eCommerce system. All negotiations are tracked, logged, and accessible in its CRM along with any free-form notes so both the buyer and seller have a complete history of past interactions.
3) The B2B Marketplace is starting to become immensely popular. A B2B Marketplace is where brands offer an ecosystem of complementary third-party products, services, and add-ons allowing both buyers to post multiple offers and vendors to respond to multiple bids. This means a B2B marketplace platform must support access to multiple vendors/manufacturers and enable them to post products and set pricing while buyers can request quotes from multiple vendors and ask for bids.
OroCommerce provides out-of-the-box features and flexibility to integrate into any third-party business application.
Awards & Quality Certificates
OroCommerce Position In Our Categories
Bearing in mind companies have specific business-related needs, it is sensible that they avoid adopting an all-encompassing, “perfect” business application. Needless to say, it would be difficult to try to find such application even among recognizable software systems. The reasonable thing to undertake would be to set down the various essential factors which merit deliberation including critical features, budget, skill ability of the users, organizational size, etc. The second step is, you must follow through the research fully. Read some of these OroCommerce evaluations and scrutinize each of the applications in your shortlist in detail. Such well-rounded research guarantees you circumvent mismatched software products and buy the system which provides all the benefits your business requires to realize efficiency.
Position of OroCommerce in our main categories:
TOP
100
OroCommerce is one of the top 100 eCommerce Platforms products
It is essential to realize that almost no software in the eCommerce Platforms category will be a perfect solution that can fulfill all the requirements of different business types, sizes and industries. It may be a good idea to read a few OroCommerce eCommerce Platforms reviews first as certain services can excel exclusively in a very small set of applications or be created with a really specific industry in mind. Others may work with a goal of being simple and intuitive and consequently lack complicated functionalities needed by more experienced users. There are also apps that support a wide group of users and provide a rich feature toolbox, however this frequently comes at a more expensive price of such a solution. Ensure you're aware of your needs so that you pick a software that has specifically the functionalities you look for.
How Much Does OroCommerce Cost?
OroCommerce Pricing Plans:
Free Trial
OroCommerce Community Edition
Free
OroCommerce Enterprise Edition
Contact vendor
What are OroCommerce pricing details?
OroCommerce Pricing Plans:
Free Trial
OroCommerce Community Edition
Free
OroCommerce Enterprise Edition
Contact vendor
OroCommerce provides community and enterprise pricing information by quote. Contact the vendor to request your custom pricing. Here’s an overview of their plans:
OroCommerce Communication Edition (CE) – Free
Ideal for small businesses starting to sell online and developers assessing performance and functionality.
- Open source
OroCommerce Enterprise Edition (EE) – by quote
Ideal for mid- to large-sized enterprises looking for scalability and a solution to drive business growth.
- Out-of-the-box B2B features
User Satisfaction
Positive Social Media Mentions
100
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a eCommerce Platforms it’s crucial not only to find out how professionals score it in their reviews, but also to check whether the actual people and enterprises that purchased it are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and OroCommerce reviews across a vast range of social media sites. The data is then displayed in an easy to understand way indicating how many clients had positive and negative experience with OroCommerce. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- German
- Spanish
- French
- Russian
- Dutch
- Polish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for OroCommerce?
OroCommerce has a marketplace where you can find compatible applications like ERP, CRM, PIM, order management, and other complementary platforms. Below are a few examples of the solutions that OroCommerce can integrate with:
- MailChimp
- PayPal Express Checkout
- eBay
- Alexa Connector
- Zendesk
- Akeneo
- SAP ERP
- SAP B1
- Apruve
- dotmailer
- QuickBooks
- Marello
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