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Pinnacle Cart Review

Pinnacle Cart
Our score: 9.2 User satisfaction: 100%

What is Pinnacle Cart?

Pinnacle Cart is an attractive, feature-rich, fully-customizable ecommerce solution that distinguishes itself from other solutions by offering additional services like digital marketing, customer support, development and more to their clients. It’s these offerings the make PinnacleCart a truly “full service” solution for growing businesses.

It comes packed with a variety of useful features, neatly arranged on a user-friendly interface, and accompanied by a selection of beautiful and customizable templates. It comes with a quick-start guide to help you through the set-up process and it’s also has support for several languages and currencies which make Pinnacle Cart just as perfect for international businesses as it is for small companies.

PinancleCart comes with a number of professionally designed storefront options. To begin, you simply select a template, customize it to your brand (no coding needed ) and turn it on. All templates are mobile ready and you also get a Facebook store at no additional cost. Once your store is active, you will be able to see all of your product pages, as well as information on existent orders, customers, and inventory. Everything is managed through one, easy to understand control panel. Thought this control panel you can manage everything including, adding/editing products, managing payment methods, setting up shipping, managing orders and more. In order to make the process of setting up your store faster and more intuitive, Pinnacle Cart offers first-time users sample products and automated population of their test database.

Pinnacle Cart also supports selling digital products.

Pinnacle Cart has been in business for close to 15 years and really focuses on the marketing aspect of eCommerce. The features and tools they build are focused on getting more visitors to your store and converting those visitors into buyers. Your store is hosted in a PCI-compliant environment, and using their apps center, you can easily connect your store to other useful applications like QuickBooks, Stamps.com, Avalara and more. As a user, you will also be entitled to premium customer support, and access to a knowledgeable team ready to answer all of your questions.

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Overview of Pinnacle Cart Benefits

Often referred to as a “perfect shopping cart & eCommerce solution”, Pinnacle Cart certainly does a lot to make merchants lives easier. Put into perspective, the system combines all features necessary to boost conversions, traffic, and of course sales. Better yet, Pinnacle Cart helps you manage your sales once the store is launched and active, and ensures that you will deliver nothing but the best customer experience.

How will your business benefit from Pinnacle Cart? Let’s check:

Creation of attractive and exposed online stores

Pinnacle Cart really does give you everything you need to create attractive store and get the most exposure of your products. Out of the box it comes with a web-based, mobile and Facebook store. You will have access to a number of beautiful, eloquently designed and SEO-optimized storefronts and product pages, and just enough flexibility to decide how your products will be promoted. Note that all templates are mobile-ready, which means you can easily target audiences browsing from their tablets and smartphones.

Total store control

What makes Pinnacle Cart different than similar shopping cart service providers is its scalability. It truly is 100% customizable, which combined with powerful, enterprise-grade features gives merchants everything they need to be successful. Let’s not forget that Pinnacle Cart is also a smartly integrated system, and works in synergy with leading accounting, sales, and CRM tools and popular marketplaces.

It’s also worth noting the usefulness of their additional services. Growing companies need cost-effective resources to grow their business. Using their professional services team, merchants to now outsource their live chat and customer service to PinnacleCart. Additionally, they can do your marketing and development for you. Unlike most outsourcing services, they provide these addition services to only eCommerce companies. And with over 30,000 successful business using their platform, the team has the experience and expertise companies need to grow. Some of the marketing services they offer include: SEO, SEM, PPC, influencer marketing, optimized product descriptions, on-page SEO, link building, social media management and more.

Marketing tools

Rather than being ‘just another webstore system’, Pinnacle Cart takes care of important activities behind the wheel, among which making sure that you’re targeting the right buyers, and that your products are well promoted. The system increases the exposure of your offerings with an array of modern marketing tools, all designed to support its omni-channel shopping experience.

Pinnacle Cart will ensure the best possible ranking for your store on Google, Yahoo, an Bing, allowing you to work with advanced features such as cross-selling, abandoned cart remarketing, discount codes, gift certificates, product reviews, and many more. It is also integrated with Google AdWords, Search Console and Google Analytics, and makes it possible to track the progress of your performance and depict both positive and negative trends.

SEO optimization & Customer engagement

Pinnacle Cart offers some of the best SEO and traffic optimization features on the market, often perceived as more accurate than the ones of leading market places. For instance, you can capture and collect customer information in many unique ways, including the accounts they create to track the status of their orders or to enroll in your loyalty programs. Another interesting possibility is to launch your own online blog, where you will share new information and interact with your customers.

Advanced shipping & payment methodology

Pinnacle Cart currently supports all leading shipping carriers and more than 30 payment methods, and thus makes it possible to sell all around the world. Another possibility is to create your own shipping and payment methods, and make use of local delivery add-ons.

Data security

Pinnacle Cart is also shielded with tight security measures bearing the PA-DDS certification, which counts as the highest protective standard online stores can possibly get. Within the system, the admin can also ascribe roles and permission, and govern who has access to data. Pinnacle Cart gives you a free SSL with every new account.

Useful integrations

Another thing that makes Pinnacle Cart a preferred suggestion across the expert community is the number of well-chosen integrations it offers. At the moment, Pinnacle Cart works in synergy with names such as QuickBooks, Transaction Central, Google. eBay, Amazon, Virtual Merchant, WorldPay, Shopzilla, Avalara, and many more.

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Overview of Pinnacle Cart Features

  • Easy Set-up tools
  • Design tools and features
  • Image Management
  • Search Engine Optimization
  • Product Merchandising
  • Wholesale / Drop Shipping
  • Customer Management
  • Inventory Tracking
  • Payment & Shipping Options
  • Recurring Billing
  • Taxes
  • Product & Category Management
  • Order Management
  • Content Management
  • Security
  • Checkout & Registration
  • Reporting & Business Analytics
  • Administration
  • Currency & Language
  • Marketing & Promotions
  • Import & Export
  • Product Attributes

What Problems Will Pinnacle Cart Solve?

1. Order information synced with QuickBooks – Joe runs a multi-million dollar business and doesn’t have the time to move the hundreds of orders he receives over to quick books for his accounting team to manage. PinnacleCart has a native Quick books integration that allows customer and orders to be automatically migrated to QuickBooks in real-time giving Joe back hours of his week.

2. Expert Workforce Solutions – Mary’s is looking to grow her eCommerce company from 1MM to 10MM in revenue within 3 years. Her current staff of 10 is overworked and doesn’t have experience and expertise necessary to reach her goals. By using this Workforce as a Solution service she was able to quickly and cost effectively scale her team to include the Technical and Marketing resources she needed, while adding 24/7 customer support and live chat to her business. Something she didn’t have before.

3. All-In-One solution – Frank had been using a very well known eCommerce platform, but found himself paying extra for every new feature he needed. On top of that, he was being charged a small amount for every sale he made. Eventually he platformed to PinnacleCart ( for free ) and now pays one price for all features.

Awards & Quality Certificates

Pinnacle Cart Position In Our Categories

Because companies have distinctive business needs, it is practical that they avoid settling on a one-size-fits-all, ideal business program. Having said that, it is nearly futile to try to come across such an app even among well-known software products. The practical step to undertake is to spell out the different major factors which demand inspection including key features, costing, skill capability of staff members, company size, etc. The second step is, you must perform the product research comprehensively. Have a look at these Pinnacle Cart analyses and explore the other software products in your shortlist more closely. Such comprehensive product research makes sure you weed out ill-fitting software solutions and choose the one that delivers all the aspects your business requires in sustaining growth.

Position of Pinnacle Cart in our main categories:

TOP 20

Pinnacle Cart is one of the top 20 eCommerce Platforms products

TOP 20

Pinnacle Cart is one of the 20 Shopping Cart Software products

If you are considering Pinnacle Cart it may also be beneficial to check out other subcategories of eCommerce Platforms gathered in our database of B2B software reviews.

It is crucial to keep in mind that almost no service in the eCommerce Platforms category is going to be a perfect solution that can fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few Pinnacle Cart eCommerce Platforms reviews first as certain software may dominate exclusively in a very small group of applications or be designed with a very specific type of industry in mind. Others might work with an intention of being easy and intuitive and consequently lack advanced functionalities needed by more experienced users. There are also software that support a broad group of customers and give you a complex feature set, however this usually comes at a more expensive price of such a software. Be certain that you're aware of your requirements so that you select a software that provides exactly the functionalities you look for.

How Much Does Pinnacle Cart Cost?

Pinnacle Cart Pricing Plans:

Free Trial

StartUp

$44.95/month

Standard

$94.95/month

Advanced

$199.99/month

Enterprise

By quote

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What are Pinnacle Cart pricing details?

Pinnacle Cart Pricing Plans:

Free Trial

StartUp

$44.95/month

Standard

$94.95/month

Advanced

$199.99/month

Enterprise

By quote

Pinnacle Cart provides four enterprise pricing packages that are loaded with tools and functionalities to address various demands and budgets. You can also try Pinnacle Cart for no charge with their free trial offering.

Here are the details:

StartUp– $44.95/month

  • No transaction fees
  • Unlimited products
  • Unlimited administrative accounts
  • Online, mobile, and Facebook stores
  • 450 features
  • 30 payment methods
  • Professional reports
  • 1 GB disk space
  • 2 GB bandwidth

Standard – $94.95/month

  • No transaction fees
  • Unlimited products
  • Unlimited administrative accounts
  • All features from the StartUp plan
  • 10 GB disk space
  • 20 Gb bandwidth

Advanced – $199.99/month

  • No transaction fees
  • Unlimited products
  • Unlimited administrative accounts
  • All features from the Standard plan
  • Dedicated SSL
  • Unlimited disk space
  • Unlimited bandwidth

Enterprise – By quote

  • No transaction fees
  • Unlimited products
  • Unlimited administrative accounts
  • All features from the Advanced Plan
  • Shared SSL
  • Dedicated SSL
  • Unlimited disk space
  • Unlimited storage

To expand the functionality of your Pinnacle Cart package, you can also consider purchasing their handy add-ons:

  • Recurring Billing – $9.95/month
  • Product Filtering – $14.95/month
  • Content Mirroring – by quote

User Satisfaction

Positive Social Media Mentions 121
Negative Social Media Mentions 0

We know that when you decide to purchase a eCommerce Platforms it’s crucial not only to learn how professionals score it in their reviews, but also to check if the actual people and businesses that purchased this software are genuinely satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Pinnacle Cart reviews across a broad range of social media sites. The information is then featured in a simple to understand form indicating how many customers had positive and negative experience with Pinnacle Cart. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Pinnacle Cart?

Pinnacle Cart supports integrations with the following business systems and applications:

  • Stamps.com
  • Endicia
  • QuickBooks
  • Facebook
  • YouTube
  • Stumble
  • Twitter
  • Google
  • Exactor
  • Avalara
  • MailChimo
  • eMagicOne
  • Doba
  • ShipWire
  • AddShoppers
  • Shopzilla
  • WholesaleCentral
  • Bongo
  • PayPal
  • PSiGate
  • SagePay
  • Shift4
  • Stripe
  • Transaction Central
  • USAepay
  • Virtual Merchant
  • Worldpay
  • iTransact.com
  • Moneris
  • Money Bookers
  • NetBilling
  • Pay Junction
  • PayLeap

Pinnacle Cart User Reviews

Pinnacle Cart average rating:

Average score
4.8/5 (7 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Curtis Gardner

PROS: There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great. Benson is the best!

CONS: Set-up can be challenging, but that's pretty typical. The other system we used was like that.

Reviewed 8 years ago

Read full review >

The least favorable review

Randall

PROS: Pinnacle Cart is easy to customize and use according to our needs. This option also has reasonable price deals, especially that it includes all essential features in one package. You do not need to pay for each feature, which is surely more practical than other alternatives. Besides, it has reliable and professional user support that we can trust at all times.

CONS: Installing and integrating Pinnacle Cart into our system is quite tedious. Although, such an issue is common among e-commerce solutions today.

Reviewed 4 years ago

Read full review >

More reviews from 7 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Pinnacle Cart continuously improves

Read full review >
Lura
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I am using Pinnacle Cart for many years now. But today, I have noticed they do scale their services by boosting their customer support. The cart is still fabulous and useful too. No wonder I highly suggest Pinnacle Cart for those who want to scale their online shops!

CONS: The addition of more tools or features can boost Pinnacle Cart even more. Do not get me wrong. The existing features of this platform are great. But we often need to use a third-party tool to satisfy other needs.

What do you think about this review?

Great Poor

Wonderful e-commerce tool, perfect for our demands

Read full review >
Randall
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Pinnacle Cart is easy to customize and use according to our needs. This option also has reasonable price deals, especially that it includes all essential features in one package. You do not need to pay for each feature, which is surely more practical than other alternatives. Besides, it has reliable and professional user support that we can trust at all times.

CONS: Installing and integrating Pinnacle Cart into our system is quite tedious. Although, such an issue is common among e-commerce solutions today.

What do you think about this review?

Great Poor
Show More User Reviews (7)

Efficient e-commerce tool

Read full review >
Alexandrea
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.06.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: Pinnacle Cart is really a big help to us for selling products from a non-profit org, which is essential for their cause. Great user experience in terms of ease of use is the biggest benefit the tool offers. It so seamless to navigate, as well as it makes inventory and sales management super convenient. This tool helps us update thousands of product listings easily. We can update details such as product quantity among other info without hassles, or instantly update photos through a simple upload.

CONS: Pinnacle Cart has no big problem or error. It works so well. Although, I haven’t received any training or tutorial on how to use it for the first time. Regardless, its ease of use is so amazing that I have learned my way around it in a short time.

What do you think about this review?

Great Poor

Many businesses can benefit from Pinnacle Cart

Read full review >
Adolfo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: There are too many points that we love about Pinnacle Cart. First, it is super easy to personalize and use. Second, it comes at a great price since it doesn’t charge any fees, and it includes a lot of features in a package. This means you do not need to pay for each feature individually. And lastly, it has great user support that helps us sort any problem, and they help us maximize the use of Pinnacle Cart too.

CONS: Few features make us ask for guides from the user support. But the entire tool works great as a whole.

What do you think about this review?

Great Poor

Learning is a breeze, has dependable support staff

Read full review >
Rachel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2020 Company Size: 11-50 Employees Industry: N/A

PROS: Pinnacle Cart has helped us kick-start our first online business without unnecessary inconveniences. What we have done is simply select a layout, then load our products from a spreadsheet and select mode of payments. Managing is also very smooth on the admin panel, which is mainly the reason why our shop has received good sales. Not to mention that Pinnacle Cart has great guys in the support team who always help us when needed.

CONS: We have noticed some problems with the live chat feature. However, we’ve solved such an issue right away. And we haven’t seen any other flaw with the tool.

What do you think about this review?

Great Poor

Functional and smooth

Read full review >
Jerome
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.07.2020 Company Size: 11-50 Employees Industry: Management Consulting

PROS: Everything on Pinnacle Cart is smooth and useful. I believe this is a perfect solution for online selling today.

CONS: Pinnacle Cart doesn’t carry sufficient options for templates. You’d end up choosing from a limited selection of designs, themes and layout to use.

What do you think about this review?

Great Poor

PinnacleCart: Great for our business!

Read full review >
Curtis Gardner
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.03.2018 Company Size: 11-50 Employees Industry: Farming

PROS: There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great. Benson is the best!

CONS: Set-up can be challenging, but that's pretty typical. The other system we used was like that.

What do you think about this review?

Great Poor
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Pinnacle Cart Comparisons

Pinnacle Cart user reviews

Pinnacle Cart continuously improves

Read full review >
Lura
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2021 Company Size: 11-50 Employees Industry: N/A

Wonderful e-commerce tool, perfect for our demands

Read full review >
Randall
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.08.2021 Company Size: More than 100 Employees Industry: N/A

Efficient e-commerce tool

Read full review >
Alexandrea
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.06.2021 Company Size: More than 100 Employees Industry: Financial Services

Many businesses can benefit from Pinnacle Cart

Read full review >
Adolfo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.01.2021 Company Size: 11-50 Employees Industry: N/A

Learning is a breeze, has dependable support staff

Read full review >
Rachel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2020 Company Size: 11-50 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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