MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

PlaybookUX Review

PlaybookUX
Our score: 8.0 User satisfaction: 93%

What is PlaybookUX?

PlaybookUX is an end-to-end and all-in-one user experience software built to automate the process of extracting valuable insights from existing and potential customers as they test products, websites, prototypes and wireframes, marketing materials, email templates, concepts and ideas, and more. This software is leveraged by executives, product managers, designers, marketers, and researchers so they can produce and refine products that deliver convenient, seamless, and satisfying user experiences. 

PlaybookUX streamlines important aspects of the user experience research process. The software permits B2C and B2B companies to easily recruit and screen individuals that can participate in user experience studies, sessions, and tasks. It allows them to conduct user experience tests through interviews or tasks where participants’ actual feedback and interactions with products are captured in video, screen, and audio recordings. 

Show More

Overview of PlaybookUX Benefits

Produce Better Products

PlaybookUX is designed to help companies and professionals come up with better products that prospects and customers will find easy to adopt, use, or consume and provide concrete solutions to the problems and challenges they are experiencing.

The user experience software enables them to conduct moderated and unmoderated user testing sessions so they can understand what these people think and feel about their products and find out how they can improve such products.  In moderated user testing sessions, participants engage in one-on-one video interviews where they can directly give their feedback as they test products, websites, prototypes, ad copies, navigation architectures, or email contents.

Meanwhile, unmoderated user testing sessions permit participants to accomplish tasks and answer questions. They can even record their screen and voice during these sessions, making it easy to confirm if they feel excited, motivated, or frustrated while they interact with products. 

Recruit High-Quality Testers

The user experience software simplifies the process of recruiting testers who will actively participate in the user experience research and provide honest and reliable feedback and insights.

PlaybookUX allows companies and professionals to set criteria for vetting testers and craft questions based on these criteria.  PlaybookUX then disseminates the questions to its pool of testers and identifies the testers who match the criteria. In addition, the software uses filters to look for testers with the right demographic and employment attributes. 

Unlock Meaningful Insights

PlaybookUX is equipped with advanced and powerful analytics capabilities that make user experience research synthesis a breeze. The software presents all the important information extracted from testers on a dashboard. With this, companies and professionals can obtain meaningful insights into user experiences. They will be able to verify if prospects and customers understand the true value of their products, new features for applications are worth developing, email contents can effectively convert prospects, or websites provide smooth search and navigation experiences. 

Show More

Overview of PlaybookUX Features

  • Moderated & Unmoderated User Testing
  • Video-Based Sessions
  • UX Testing Templates
  • Streamlined Recruitment
  • Verified & High-Quality Testers
  • Research Synthesis

What Problems Will PlaybookUX Solve?

Problem #1: Tester Recruitment

B2B companies will find it easy to look for professionals who can test new concepts, features, and designs for their products. This is because PlaybookUX can help them recruit testers with the right demographic and employment attributes from a pool of verified and high-quality testers.

Problem #2: Unmoderated User Experience Study

Conducting user experience research requires a significant amount of time and resources. With PlaybookUX, users can conduct unmoderated user experiences studies even if they only have limited time and resources. In these studies, participants are given tasks which they can complete on their own. Their interactions with products are captured through screen and voice recording as well. 

Problem #3: AI-Powered UX Research Synthesis

PlaybookUX leverages Artificial Intelligence to extract important pieces of information from UX research sessions. With this, users no longer need to playback video sessions for long hours, enabling them to generate insights quickly.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

PlaybookUX Position In Our Categories

Keeping in mind businesses have particular business-related requirements, it is only prudent that they abstain from getting a one-size-fits-all, ”best” software system. Be that as it may, it would be almost impossible to try to discover such a software solution even among branded software products. The better thing to do should be to spell out the several key factors that entail research like key features, packages, skill competence of staff members, organizational size, etc. Thereafter, you must double down on your product research fully. Read some PlaybookUX reviews and scrutinize the other software options in your list more closely. Such detailed research ensures you drop unfit applications and select the system which offers all the benefits your business requires.

Position of PlaybookUX in our main categories:

TOP 200

PlaybookUX is one of the top 200 AI Software products

If you are interested in PlaybookUX it could also be a good idea to investigate other subcategories of AI Software listed in our base of SaaS software reviews.

Since each organization has specific business requirements, it is prudent for them to abstain from looking for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among widely used software platforms. The intelligent thing to do would be to catalog the various vital aspects that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some PlaybookUX AI Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive research can make certain you reject ill-fitting applications and choose the system that provides all the features you need for business success.

How Much Does PlaybookUX Cost?

PlaybookUX Pricing Plans:

Free Trial

Pay-As-You-Go

Contact vendor

Subscription

$250/Month

Show More

What are PlaybookUX pricing details?

PlaybookUX Pricing Plans:

Free Trial

Pay-As-You-Go

Contact vendor

Subscription

$250/Month

PlaybookUX offers two SMB and enterprise pricing models – pay-as-you-go and subscription basis. Give the details a look, and choose the pricing model that suits your needs:

Pay-As-You-Go – No Subscription Fee

  • Unmoderated Session – $49/participant
  • Moderated Session – $100/30-minute session/participant or $150/60-minute session/participant
  • Web & Prototype Testing
  • Targeted Demographics
  • Screener Questions
  • AI Analytics Report
  • Unlimited Team Members
  • Unlimited Video Storage
  • Transcripts

Subscription – $250/month

  • Unmoderated Session – $30/participant
  • Moderated Session – $75/30-minute session/participant or $105/60-minute session/participant
  • Web & Prototype Testing
  • Targeted Demographics
  • Screener Questions
  • AI Analytics Report
  • Unlimited Team Members
  • Unlimited Video Storage
  • Transcripts
  • Unlimited Bring Your Own Participants

User Satisfaction

Positive Social Media Mentions 39
Negative Social Media Mentions 3

We are aware that when you make a decision to purchase a AI Software it’s important not only to find out how experts score it in their reviews, but also to discover if the actual users and enterprises that bought it are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PlaybookUX reviews across a broad array of social media sites. The data is then displayed in an easy to digest way indicating how many people had positive and negative experience with PlaybookUX. With that information at hand you will be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for PlaybookUX?

PlaybookUX  supports integration with the following prototyping solutions:

  • Flinto
  • Invision
Note

PlaybookUX
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share