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Salesforce Analytics Cloud Review
What is Salesforce Analytics Cloud?
Salesforce Analytics Cloud is a robust and secure cloud-based business intelligence program that lets medium to large businesses explore and analyze data sets quickly and easily. Powered by Einstein Analytics and Tableau, it promotes the implementation of rapid data exploration, the results of which are displayed through layers of dynamic visualization over underlying data sets. The data presentations it produces are optimized for mobile devices, so users can access and effectively utilize information even when on the go.
As a comprehensive tool, Salesforce Analytics Cloud reveals relevant trends and drops in productivity, and how and why they occurred. As a result, the platform makes it easier for managers to plan towards the mitigation of issues and overall performance improvement. It is also developed to bring your CRM data together, letting you access data from across your entire organization. With clear visualizations that make even the most complex data easier to spot and digest. Salesforce Analytics Cloud also lets users organize the metrics they frequently utilize into customized and simplified dashboards. Furthermore, Salesforce Analytics Cloud uses AI to help users spot opportunities and predict outcomes based on collated data.
Salesforce Analytics Cloud can be used as a standalone service or added to your Salesforce productivity kit. It comes in various pricing plans designed to meet the needs of diverse users.
Show MoreOverview of Salesforce Analytics Cloud Benefits
Salesforce Analytics Cloud delivers data analytics via an engine built based on Salesforce.com’s platform and as such, offers a plethora of benefits for its users. The system is designed to integrate seamlessly into your software infrastructure, particularly with other Salesforce products. It does not require any complex setup and training to process data the right way. Here are more of the tool’s main benefits:
Explore data anywhere
The tool maximizes Tableau’s visualization capabilities and lets you easily view and access data from both internal and external sources. Dashboards and pre-built apps are available for you to explore data, find information, designate tasks, and close a service case, among other tasks. Its mobile-first design also allows your team to slice and dice data using their tablets, phones, and smartwatches.
Get contextual answers and recommendations
Salesforce Analytics Cloud gives AI-powered recommendations, answers, and explanations through its Einstein Analytics module. It quickly analyses millions of data combinations so you can understand trends and events better. It also provides data-driven predictions to let you plan for the future. It also makes it easier for your sales and service teams to quickly get contextual answers to queries.
Access integrated solutions
Salesforce Analytics Cloud’s native integration with your Salesforce Sales Cloud and Service Cloud data simplifies data exploration to spot trends and visualize key performance indicators. Additionally, the Einstein Analytics and Tableau product suites are available in various levels to match any industry or function. This ensures you can easily find the right app for your business to effectively leverage your CRM data.
Show MoreOverview of Salesforce Analytics Cloud Features
- Custom analytics apps
- Custom dashboards
- AI-powered predictions
- Interactive data visualization
- Einstein Analytics SDK
- Data Manager
- Encryption at Rest
- Microsoft PowerPoint or Word reports generation
- Einstein Smart Data Transformations
- Self-Contained Data Storage
- Natural-language responses and recommendations
- 100M data rows and processing
- Action Framework
- Einstein Suggested Visualizations
- Predictive and prescriptive models
- Einstein Analytics Explorer
- Einstein Discovery visible insights
- Fast Start Analytics templates
- Online learning
- Conversation Queries
- Analytics Dashboard Designer
- Partner Analytics Apps on AppExchange
- Visual Data Prep
- Recommended actions
- Premier+ Success: Admin Assist
- Embedded predictive insights and scoring
- Embed real-time scoring
- External data connectors
- iOS and Android Mobile Apps
- Embedded analytics
- Collaboration, Alerts & Notifications
- Automatical data combination analysis
- Sharing Inheritance from Salesforce
- HIPAA, SOC 1 and 2, ISO, and GDPR compliance
Awards & Quality Certificates
Salesforce Analytics Cloud Position In Our Categories
Since companies have specific business-related requirements, it is wise they abstain from preferring a one-size-fits-all, ideal software. Regardless, it is hard to come across such application even among branded software products. The sensible thing to undertake should be to spell out the different important factors which need inspection such as key features, pricing, skill capability of staff, business size, etc. After which, you must do your research to a full extent. Read some of these Salesforce Analytics Cloud review articles and check out the other solutions in your list more closely. Such all-encompassing research guarantees you steer clear of poorly fit software solutions and select the one which includes all the features your company requires in growing the business.
Position of Salesforce Analytics Cloud in our main categories:
TOP
5
Salesforce Analytics Cloud is one of the top 5 Business Intelligence Software products
TOP
5
Salesforce Analytics Cloud is one of the 5 Workflow Management Software products
If you are interested in Salesforce Analytics Cloud it might also be sensible to analyze other subcategories of Business Intelligence Software collected in our database of SaaS software reviews.
Each business has its own characteristics, and can require a specific Business Intelligence Software solution that will be designed for their business size, type of customers and staff and even individual industry they support. We advise you don't count on locating a perfect solution that is going to work for every business no matter what their history is. It may be a good idea to read a few Salesforce Analytics Cloud Business Intelligence Software reviews first and even then you should pay attention to what the solution is supposed to do for your company and your staff. Do you need an easy and straightforward service with only elementary functions? Will you really use the advanced functionalities needed by experts and big enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy app that will fit your budget.
How Much Does Salesforce Analytics Cloud Cost?
Salesforce Analytics Cloud Pricing Plans:
Free Trial
Einstein Discovery User
$75/user/month
Einstein Analytics Growth
$125/user/month
Einstein Analytics Plus
$150/user/month
Tableau Creator
$70/user/month
Tableau Explorer
Starts at $35/user/month
Tableau Viewer
Starts at $12/user/month
What are Salesforce Analytics Cloud pricing details?
Salesforce Analytics Cloud Pricing Plans:
Free Trial
Einstein Discovery User
$75/user/month
Einstein Analytics Growth
$125/user/month
Einstein Analytics Plus
$150/user/month
Tableau Creator
$70/user/month
Tableau Explorer
Starts at $35/user/month
Tableau Viewer
Starts at $12/user/month
Salesforce Analytics Cloud is offered in the following pricing plans:
Einstein Predictions – $75/user/month (billed annually)
- Einstein Prediction Builder suite
- Core Einstein Discovery functionalities
- HIPAA, ISO, and GDPR compliance
Einstein Analytics Growth – $125/user/month (billed annually)
- Analytics Studio suite (except Einstein Discovery Templates)
- Data Platform suite with 100 million storage rows of data
- HIPAA, SOC 1 and 2, ISO, and GDPR compliance
Einstein Analytics Plus – $150/user/month (billed annually)
- Complete Analytics Studio suite
- Complete Einstein Discovery suite
- Einstein Prediction Builder suite
- Data Platform suite with 10 billion storage rows of data
- HIPAA, ISO, and GDPR compliance
Tableau Creator – $70/user/month (billed annually)
- 1 Creator license of Tableau Server or Tableau Online
- Tableau Desktop
- Tableau Prep Builder
Tableau Explorer – Starts at $35/user/month (billed annually)
- Minimum 5 Explorers (users) required
- Explorer license of Tableau Server
Tableau Viewer – Starts at $12/user/month (billed annually)
- Minimum 100 Viewers (users) required
- Viewer license of Tableau Server
User Satisfaction
Positive Social Media Mentions
108
Negative Social Media Mentions
1
We know that when you decide to buy a Business Intelligence Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to check if the actual users and companies that use these solutions are genuinely satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Analytics Cloud reviews across a vast array of social media sites. The data is then displayed in an easy to digest format showing how many people had positive and negative experience with Salesforce Analytics Cloud. With that information available you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Spanish
- French
- Italian
- Dutch
- Portugese
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Salesforce Analytics Cloud?
Salesforce Cloud Analytics offers native integrations with other Salesforce products and third-party apps in AppExchange.
Salesforce Analytics Cloud User Reviews
Salesforce Analytics Cloud average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: SalesForce is great software with amazing features. Some of my favorites are the following: (1) ability to analyze productivity data extensively; (2) dynamic data visualization; (3) easy integration with other important software; and (4) ability to automate and secure processes within the business!
CONS: We experienced a little delay when data are updated.
The least favorable review
PROS: This app just knows what data and sort of analysis you need.
CONS: Visualization of data isn't its strong suit.
More reviews from 14 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Businesses need this!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 22.10.2021
Company Size: More than 100 Employees
Industry: Internet
PROS: Tracking our operation has never been easier! The app is helpful in keeping us updated with all the data trends. It can also be used to evaluate the performance of teams.
CONS: I'm wishing for a more modern interface. It looks outdated and not user-friendly.
5-start program!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.10.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: I love that it has a wide range of helpful features!
CONS: Salesforce needs to update the program since it's not easy to use.
A developer’s friend!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 17.10.2021
Company Size: More than 100 Employees
Industry: Computer Software
PROS: SalesForce is great software with amazing features. Some of my favorites are the following: (1) ability to analyze productivity data extensively; (2) dynamic data visualization; (3) easy integration with other important software; and (4) ability to automate and secure processes within the business!
CONS: We experienced a little delay when data are updated.
Comprehensive data insights
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 06.10.2021
Company Size: More than 100 Employees
Industry: Financial Services
PROS: Tracking business trends and sharing these data with your team is now so much easier with this software.
CONS: It's not user-friendly, so one must spend time learning it for more efficient use.
Helpful, productive app!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 12.07.2021
Company Size: More than 100 Employees
Industry: Information Services
PROS: I love its ability to filter data when needed. It makes reporting easier.
CONS: It's not easy to use. Other programs are more user-friendly and easier to configure.
An interactive tool!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 09.05.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: The app itself is intuitive, user-friendly, and super easy to learn. The dashboards are customizable so you can adjust it according to your data needs.
CONS: I sometimes experience lags when accessing the dashboards. I feel like it's still missing some tools.
Convenient project tracking
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 15.03.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: It allowed us to track the progress of more than 10 projects every day! It's not possible before.
CONS: I love this tool!
Perfect analytics app for companies
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 26.02.2021
Company Size: More than 100 Employees
Industry: Banking
PROS: Some good things about Salesforce Analytics Cloud: (1) optimized app for mobile; (2) reasonable pricing; (3) comprehensive and extensive analysis of data; and (4) integration with other Salesforce software.
CONS: I can't think of anything negative about it! It's amazing.
Accessible!
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 28.01.2021
Company Size:
Industry: Accounting
PROS: The best part of this program is the functional and customizable dashboard. It has a lot of functions that help in team organization.
CONS: It's not easy to use at first!
Helpful in collaborating with a team!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 06.01.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: The best part of Salesforce is its seamless integration with other software/tools that are necessary for our business.
CONS: There are times where it really runs slow and data are lagging.
Extremely helpful!
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 05.04.2020
Company Size: More than 100 Employees
Industry: Internet
PROS: Since this is cloud-based, it allows me to work from home without having to worry about data access. I love how easy it is to find the info I need.
CONS: The user interface is hard to understand which I think hinders users to use it efficiently. You need to undergo training to be able to use it properly.
Great tool for companies and different businesses
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 30.03.2020
Company Size:
Industry: Internet
PROS: This app just knows what data and sort of analysis you need.
CONS: Visualization of data isn't its strong suit.
Great for analyzing data
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 29.03.2020
Company Size: More than 100 Employees
Industry: Research
PROS: This app allows me to access reports easily from the cloud. It also analyzes these data based on your needs.
CONS: I hope every user can customize the fields. Now it's just limited for our operations team.
An important tool for analyzing trends!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 28.03.2020
Company Size: More than 100 Employees
Industry: Higher Education
PROS: I love how Salesforce is able to explain the data to the users. It doesn't only present that data but it also shows what went wrong, or what went right. It's pretty amazing! It makes planning a lot more informed and easier.
CONS: It can be overwhelming if it's your first time using the software, but it gets easier once you spend a good time learning it.
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Businesses need this!
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4/5
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Published on: 22.10.2021
Company Size: More than 100 Employees
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Industry: N/A
A developer’s friend!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
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Published on: 17.10.2021
Company Size: More than 100 Employees
Industry: Computer Software
Comprehensive data insights
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 06.10.2021
Company Size: More than 100 Employees
Industry: Financial Services
Helpful, productive app!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 12.07.2021
Company Size: More than 100 Employees
Industry: Information Services
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