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Salesforce Shield Review

Salesforce Shield
Our score: 8.8 User satisfaction: N/A

What is Salesforce Shield?

Shield is part of the Salesforce Platform of services that include IoT, Einstein Analytics, Identity, Connect, and Bolt which are solutions designed to support and extend the capabilities of the Salesforce CRM. What Salesforce Shield does is protect your enterprise with point-and-click tools that enhance trust, transparency, compliance, and governance across all of your business-critical systems and applications.

Salesforce Shield consists of four integrated components – platform encryption, event monitoring, data archive, and field audit trail. These features take trust and compliance to a new level, enabling you to encrypt sensitive data, monitor app and data use, automate security policies, and run compliance audits. The solution’s rationale is that as more people and companies use Salesforce to store sensitive information or proprietary data, they need mechanisms to ensure they meet both external and internal regulatory compliance requirements.

Overview of Salesforce Shield Benefits

Meet compliance policies with platform encryption

In the course of complying with regulations, you get full control over encryption keys and can set encrypted data permissions to protect sensitive data from unauthorized users. Platform encryption lets you retain critical app functionality such as search, workflow, and validation rules while you natively encrypt your most sensitive data at across all your Salesforce apps.

Monitor events and view performance/usage data

You gain access to detailed performance, security, and usage data on all your Salesforce apps with every interaction tracked and accessed via APIs, and viewed through your data visualization app. You get to see who is accessing critical business data, when, and from where, letting you understand user adoption across your apps. You can likewise troubleshoot and optimize performance to improve end-user experience.

Know the state and value of your data

The field audit trail feature lets you know the state and value of your data for any date, at any time whether for regulatory compliance, internal governance, audit, or customer service. It is built on a big data back end for massive scalability to help you create a forensic data-level audit trail for up to 10 years of history. It even allows you to set triggers for when data is deleted.

Store long-lived data and get easy access

A data archive feature lets you store long-lived business data in Salesforce’s Cloud platform without compromising app performance or data availability. You may have historical data that is not being used regularly, you can use the data archive service to reduce storage costs while ensuring quick data access. This can be particularly useful for health care institutions that are required to store patient data sometimes for decades, but may have to access it immediately when the need arises.

Overview of Salesforce Shield Features

  • Platform encryption
  • Event monitoring
  • Engagement tracking
  • Field audit trail
  • Encryption keys (Salesforce provided or generate your own)
  • Data archive & storage
  • Data tracking
  • Data permission
  • Data triggers
  • Data history
  • Remote data access
  • Multi-tenant
  • Transaction security

Salesforce Shield Position In Our Categories

Bearing in mind companies have their own business-related needs, it is only wise that they steer clear of picking a one-size-fits-all, ”best” software system. Nevertheless, it is futile to try to come across such application even among sought-after software solutions. The sensible step to do should be to write the numerous key functions which call for a investigation such as crucial features, pricing, skill competence of staff members, organizational size, etc. Next, you must follow through your product research through and through. Browse through these Salesforce Shield evaluations and explore each of the software programs in your list more closely. Such well-rounded product investigation can make sure you weed out unsuitable software solutions and select the one that meets all the features your company requires.

Position of Salesforce Shield in our main categories:

Salesforce Shield is also listed in the following subcategories:

Each company is different, and can require a specific IT Security Software solution that will be designed for their company size, type of clients and employees and even particular niche they deal with. You should not count on locating a perfect app that is going to work for every business no matter what their background is. It may be a good idea to read a few Salesforce Shield IT Security Software reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you need a simple and straightforward app with just elementary functions? Will you actually use the complex functionalities required by pros and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable service that will match your budget.

How Much Does Salesforce Shield Cost?

Salesforce Shield Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Security Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Shield reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salesforce Shield. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Salesforce Shield pricing details?

Salesforce Shield Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.

What integrations are available for Salesforce Shield?

Shield integrates with other solutions in the Salesforce Platform Services, as well as with data visualization tools like Einstein Analytics, Splunk, or FairWarning.

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Reviewed By Nestor Gilbert
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