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Salesforce Shield REVIEW

IT Security Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.8

What is Salesforce Shield?

Shield is part of the Salesforce Platform of services that include IoT, Einstein Analytics, Identity, Connect, and Bolt which are solutions designed to support and extend the capabilities of the Salesforce CRM. What Salesforce Shield does is protect your enterprise with point-and-click tools that enhance trust, transparency, compliance, and governance across all of your business-critical systems and applications.

Salesforce Shield consists of four integrated components – platform encryption, event monitoring, data archive, and field audit trail. These features take trust and compliance to a new level, enabling you to encrypt sensitive data, monitor app and data use, automate security policies, and run compliance audits. The solution’s rationale is that as more people and companies use Salesforce to store sensitive information or proprietary data, they need mechanisms to ensure they meet both external and internal regulatory compliance requirements.

Overview of Salesforce Shield Benefits

Meet compliance policies with platform encryption

In the course of complying with regulations, you get full control over encryption keys and can set encrypted data permissions to protect sensitive data from unauthorized users. Platform encryption lets you retain critical app functionality such as search, workflow, and validation rules while you natively encrypt your most sensitive data at across all your Salesforce apps.

Monitor events and view performance/usage data

You gain access to detailed performance, security, and usage data on all your Salesforce apps with every interaction tracked and accessed via APIs, and viewed through your data visualization app. You get to see who is accessing critical business data, when, and from where, letting you understand user adoption across your apps. You can likewise troubleshoot and optimize performance to improve end-user experience.

Know the state and value of your data

The field audit trail feature lets you know the state and value of your data for any date, at any time whether for regulatory compliance, internal governance, audit, or customer service. It is built on a big data back end for massive scalability to help you create a forensic data-level audit trail for up to 10 years of history. It even allows you to set triggers for when data is deleted.

Store long-lived data and get easy access

A data archive feature lets you store long-lived business data in Salesforce’s Cloud platform without compromising app performance or data availability. You may have historical data that is not being used regularly, you can use the data archive service to reduce storage costs while ensuring quick data access. This can be particularly useful for health care institutions that are required to store patient data sometimes for decades, but may have to access it immediately when the need arises.

Overview of Salesforce Shield Features

  • Platform encryption
  • Event monitoring
  • Engagement tracking
  • Field audit trail
  • Encryption keys (Salesforce provided or generate your own)
  • Data archive & storage
  • Data tracking
  • Data permission
  • Data triggers
  • Data history
  • Remote data access
  • Multi-tenant
  • Transaction security

Salesforce Shield Position In Our Categories

Salesforce Shield is also listed in the following subcategories:

Category:Position:Category:Position:
IT Security Software#27
Category:Position:
IT Security Software#27

Since each company has specific business wants, it is sensible for them to refrain from looking for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a platform even among popular software platforms. The smart thing to do would be to catalog the various vital elements that need consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Salesforce Shield reviews and look into each of the other solutions in your shortlist in detail. Such in-depth groundwork can make sure you reject ill-fitting applications and zero in on the solution that offers all the aspects you need for business success.

How Much Does Salesforce Shield Cost?

Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.

User Satisfaction

We realize that when you make a decision to buy IT Security Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Shield reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salesforce Shield. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Salesforce Shield pricing details?

Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.

What integrations are available for Salesforce Shield?

Shield integrates with other solutions in the Salesforce Platform Services, as well as with data visualization tools like Einstein Analytics, Splunk, or FairWarning.

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