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SearchUnify Review

SearchUnify
Our score: 6.0 User satisfaction: 100%

What is SearchUnify?

SearchUnify is a powerful, AI-driven enterprise search solution built by Grazitti Interactive for websites, online communities, customer support systems, and help portals. It is a reliable software that searches, organizes, and analyzes information/data across multiple platforms and websites to deliver rich and relevant insights with accuracy and speed. This is a semantic search platform that transforms businesses into self-service leaders with cross-platform integration capability to increase case deflections and enhance user engagement.

The program makes every content existing in multiple formats, platforms, and data sources securely searchable and accessible. It provides an interactive dashboard that delivers clear visualization of information to help businesses understand their user search behavior, content quality, and trends in usability.

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Overview of SearchUnify Benefits

SearchUnify is the go-to enterprise search tool for businesses looking to drive higher customer engagement, self-service success, and increased case deflection. This is an AI-driven solution that comes with a suite of advanced features to transform your business into a self-service leader. It is an easy to install platform that allows you to quickly integrate all data sources and configure all your desired search parameters without any struggle thanks to the built-in connectors for diverse content sources.

The program leverages Artificial Intelligence algorithms obtained for the end user behavior to deliver accurate and relevant search results. It organizes and integrates content from multiple platforms and sites within a single search interface and answers users’ questions in a comprehensive and timely manner. The software presents personalized information to every user based on their access permission, role, search behavior, data projects, and preferred data sources.

Additionally, SearchUnify has a content gap analysis tool. The tool delivers key insights into content engagement, search trends, and usage analytics. It helps you understand what your customers are searching on your website, the content they find useful, and the queries that deliver nil results. This helps you improve your content and use the rich media to improve the average time spent on the web pages. It also reduces the bounce rate and makes the relevant content easily accessible.

The smart auto-suggestion feature is another noteworthy feature of SearchUnify. The feature makes it easy for your site users to find relevant information using intelligent and context-based suggestions. It leverages the type-ahead search to autocomplete user queries to deliver fast and seamless search experience. In addition, the multilingual search capability boosts the experience of all site users regardless of the language they use to search.

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Overview of SearchUnify Features

  • Auto-classification
  • Channel for product insights
  • Intelligent search reporting
  • BOT substitute technology
  • Out of the box integrations
  • Result optimization
  • Multiplatform search
  • Smart auto-suggestions
  • Information security
  • Content Gap analysis
  • Manual search optimization
  • Multilingual search
  • Natural language processing

SearchUnify Position In Our Categories

Because businesses have distinctive business-related demands, it is wise they avoid going for an all-encompassing, ideal software. At any rate, it would be difficult to discover such an app even among recognizable software products. The rational step to undertake is to tabulate the numerous significant aspects which demand scrutiny such as major features, costing, technical skill aptitude of staff members, organizational size, etc. The second step is, you must double down on your product research exhaustively. Go over some SearchUnify evaluations and scrutinize each of the software solutions in your shortlist in detail. Such comprehensive research ensures you keep away from ill-fitting software products and subscribe to the one that has all the aspects your business requires for optimal results.

Position of SearchUnify in our main categories:

TOP 100

SearchUnify is one of the top 100 Site Search Solutions products

If you are interested in SearchUnify it might also be a good idea to check out other subcategories of Site Search Solutions collected in our database of SaaS software reviews.

Each business is different, and may need a specific Site Search Solutions solution that will be fit for their company size, type of customers and staff and even particular niche they support. We advise you don't count on finding a perfect solution that is going to work for every business no matter what their history is. It may be a good idea to read a few SearchUnify Site Search Solutions reviews first and even then you should pay attention to what the service is intended to do for your company and your employees. Do you need an easy and straightforward app with only basic functions? Will you really use the complex functionalities required by pros and large enterprises? Are there any particular features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid service that will fit your budget.

How Much Does SearchUnify Cost?

SearchUnify Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SearchUnify pricing details?

SearchUnify Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SearchUnify doesn’t publish its enterprise pricing details.  Contact the vendor for a detailed pricing quote.

User Satisfaction

Positive Social Media Mentions 94
Negative Social Media Mentions 0

We know that when you choose to purchase a Site Search Solutions it’s important not only to see how experts rank it in their reviews, but also to find out if the actual users and enterprises that purchased these solutions are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SearchUnify reviews across a wide range of social media sites. The information is then presented in a simple to digest way revealing how many users had positive and negative experience with SearchUnify. With that information available you should be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SearchUnify?

SearchUnify integrates with the following business systems and applications:

  • Drupal
  • Lithium
  • Jive
  • SharePoint
  • Salesforce
  • WordPress
  • MadCap
  • MindTouch
  • Service Cloud
  • Zendesk
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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