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Servant Keeper Review

Servant Keeper
Our score: 7.1 User satisfaction: 88%

What is Servant Keeper?

Servant Keeper is a church management software by Servant PC and available as an on-premises as well as cloud-based solution that makes it easier to manage church operations. It eliminates redundancy and duplicate entries and automates processes. It makes it easier to quickly enter data into the program and automatically transfers information and creates family profiles.

Adding new people to and existing family is as easy as it could be and can be done by just entering the first name as the software fills in rest of the information automatically. Its customization options mean church of any size can benefit from its powerful features and customize it according to their individual requirements. Powerful and easy-to-use search features allow building dynamic groups based on different factors such as age, location, time, interests and so on.

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Overview of Servant Keeper Benefits

Servant Keeper offers a powerful set of tools that allow churches to manage everything more effectively, ranging from pledge campaigns to searchable data. The easy-to-use, fully automated and highly customizable software requires very little learning curve and saves time by speeding things up. Automation of daily processes help eliminate redundancy, while deep customizability allow different churches to manage their operations according to their own working style. The software allows customizing every field, which enables users to generate custom reports, letters and more.

Servant Keeper is available as desktop software as well as a cloud-based solution for improved accessibility, while mobile apps extent the functionality and access even further. The desktop version is available for both Windows and Mac based systems and does not require expensive hardware to work fluidly. The ability to handle both individual and family profiles allows users to access and store profile information in one place. The main list shows all the profiles by default, which can be customized to only show the most active ones. Adding custom fields to the profiles is easy, while multi-level security ensures there is no unauthorized access to personal information of members.

The segmentation features allow users to create personalized letters using the built-in mail merge feature. The software also makes it easier to track donations and record split transactions. Complete audit trails ensure better visibility and provide churches with all the information they need to stay updated. The report templates include member lists, attendance reports, important events, skills and interests of members, daily reports and more and can be customized to add even more fields.

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Overview of Servant Keeper Features

  • On-premises and cloud-based
  • Android and iOS apps
  • Individual/family profiles
  • Customizable profile fields
  • Mail merge
  • Online directory
  • Autofill fields
  • Donation management
  • Multi-level security
  • Automated data entry screens
  • Group segmentation and emails
  • Customizable reports
  • Scheduling
  • Reminders and alerts
  • Email statements
  • Audit trail
  • Personalized letters
  • Contribution statements
  • Attendance and payment tracking
  • Targeted messaging

Servant Keeper Position In Our Categories

Keeping in mind businesses have specific business-related demands, it is rational they abstain from seeking an all-encompassing, ”best” solution. Still, it is troublesome to try to discover such application even among branded software products. The correct thing to do is to jot down the different critical factors that need examination including key features, pricing, technical skill capability of the employees, organizational size, etc. Then, you must follow through the product research to a full extent. Read these Servant Keeper reviews and check out the other software products in your list more closely. Such all-encompassing product research ensures you stay away from unsuitable software solutions and select the system which delivers all the function your company requires.

Position of Servant Keeper in our main categories:

TOP 50

Servant Keeper is one of the top 50 Church Management Software products

If you are interested in Servant Keeper it may also be beneficial to investigate other subcategories of Church Management Software gathered in our base of B2B software reviews.

Companies have diverse wants and requirements and no software solution can be perfect in such a situation. It is useless to try to find a perfect off-the-shelf software app that fulfills all your business wants. The wise thing to do would be to customize the solution for your specific requirements, employee skill levels, budget, and other factors. For these reasons, do not rush and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your particular needs. Do your homework, look into each short-listed platform in detail, read a few Servant Keeper Church Management Software reviews, speak to the maker for explanations, and finally settle for the application that presents what you require.

How Much Does Servant Keeper Cost?

Servant Keeper Pricing Plans:

Free Trial

Local installation

$299 for small churches

Cloud-based solution

$299 for small churches

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What are Servant Keeper pricing details?

Servant Keeper Pricing Plans:

Free Trial

Local installation

$299 for small churches

Cloud-based solution

$299 for small churches

Here are Servant Keeper’s enterprise pricing details:

Local installation: $599 or $299 for small churches, $50 per additional computer

  • Churches maintain backups themselves
  • Unlimited users
  • Administration Manager
  • Membership Manager
  • Contribution Manager
  • Attendance Tracking
  • Touchpoint Tracking
  • Groups Keeper
  • Reports Manager
  • SK Writer
  • Email Writer
  • Background Check Management

Cloud-based solution: $599, $299 for small churches

Local installation features, plus:

  • Automatic and free backup
  • Unlimited and free additional seats
  • Access Database From Any Device Through Online Office
  • Mobile Ministry App
  • Mobile Attendance App
  • Mobile Enrolling in Classes
  • Mobile Counseling Notes & Files
  • Mobile Visitation Notes and Maps
  • Online Directory
  • Self-Managed Member Profiles
  • Access to Personal Giving History

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 3

We are aware that when you decide to purchase a Church Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to check whether the real clients and companies that bought these solutions are genuinely satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Servant Keeper reviews across a vast range of social media sites. The data is then displayed in a simple to understand format showing how many people had positive and negative experience with Servant Keeper. With that information at hand you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Servant Keeper?

Servant Keeper integrates with the following business systems and applications:

  • Eventbrite
  • MailChimp
  • GIVE+ by VANCO payment solutions
  • Clickbook MMX
  • QuickBooks
  • Verified Volunteers by Sterling Talent Solutions
  • Protect My Ministry

Servant Keeper User Reviews

Servant Keeper average rating:

Average score
4.6/5 (8 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Stanton

PROS: Servant Keeper generates very comprehensive reports that are crucial in our decision making. Aside from this, you have a wide room to personalize how to present the report.

CONS: The three-step process to access the platform is tedious. I think the two steps would be enough.

Reviewed 5 years ago

Read full review >

The least favorable review

Ramona

PROS: I love how Servant Keeper cleanly categorizes groups, for instance, based on memberships and non-membership contributions, and lay them down neatly in one location. It also integrates seamlessly with our in-house systems and databases.

CONS: There is nothing about Servant Keeper that disappoints me.

Reviewed 4 years ago

Read full review >

More reviews from 8 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Robust enough to handle finance and attendance affairs at church

Read full review >
Cristopher
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: Servant Keeper is a user-friendly platform that can store everything you need in each aspect of managing your church.

CONS: It is quite limited when it comes to customizing the organization of data.

What do you think about this review?

Great Poor

Fitting for any church, whether small or big

Read full review >
Gladyce
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Servant Keeper gives you great storage for your members and visitors' contact details. You can even keep tabs of their donations, which helps in budgeting work.

CONS: It can only search last names, which is not realistic because we come to know and remember people at church through their first names. It also requires a steep learning curve before you can get comfortable with the interface.

What do you think about this review?

Great Poor
Show More User Reviews (8)

Our great experience with Servant Keeper

Read full review >
Ramona
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I love how Servant Keeper cleanly categorizes groups, for instance, based on memberships and non-membership contributions, and lay them down neatly in one location. It also integrates seamlessly with our in-house systems and databases.

CONS: There is nothing about Servant Keeper that disappoints me.

What do you think about this review?

Great Poor

Excellent solution

Read full review >
Stanton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.06.2021 Company Size: Industry: Religious Institutions

PROS: Servant Keeper generates very comprehensive reports that are crucial in our decision making. Aside from this, you have a wide room to personalize how to present the report.

CONS: The three-step process to access the platform is tedious. I think the two steps would be enough.

What do you think about this review?

Great Poor

Excellent tool for handling church records

Read full review >
Alden
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.04.2021 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: The interface is extremely easy to use. Expanding our contact list and sending emails is a walk in the park.

CONS: I just wish that the interface can have a more modern look.

What do you think about this review?

Great Poor

Impressive technology

Read full review >
Hattie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Servant keeper is a one-stop-shop platform for all church management needs, be it on finance, recording donations, and keeping track of expenses, among others.

CONS: The search engine is faulty at times so I can't immediately find people or whatever information in our database.

What do you think about this review?

Great Poor

Scales up the quality of church services

Read full review >
Shana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.04.2020 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: Our first impression with Servant Keeper is that it was easy to use. We continued using it and we are very happy with how it has transformed our processes at church, especially on keeping records of participants and visitors. A big advantage is that it works on the cloud, so anyone of us from the internal team of the church can access files anywhere and even through mobile.

CONS: The need to create a lot of files for different aspects of the operations is quite time-consuming.

What do you think about this review?

Great Poor

Everyone at church benefits from this

Read full review >
Lelia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.04.2020 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: Everyone in our church likes how Servant Keeper made efficient our work, especially on tracking attendance of the youth. These reports we share with parents. The automated system thus allows us to share quickly their kids' attendance or non-attendance.

CONS: I had encountered errors in updating the directory.

What do you think about this review?

Great Poor
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Servant Keeper Comparisons

Servant Keeper user reviews

Robust enough to handle finance and attendance affairs at church

Read full review >
Cristopher
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: 1-10 Employees Industry: Religious Institutions

Fitting for any church, whether small or big

Read full review >
Gladyce
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: 1-10 Employees Industry: N/A

Our great experience with Servant Keeper

Read full review >
Ramona
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: 11-50 Employees Industry: N/A

Excellent solution

Read full review >
Stanton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.06.2021 Company Size: Industry: Religious Institutions

Excellent tool for handling church records

Read full review >
Alden
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.04.2021 Company Size: More than 100 Employees Industry: Religious Institutions
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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