ServiceNow Cloud Management Review

ServiceNow Cloud Management
Our score: 9.2 User satisfaction: 95%

What is ServiceNow Cloud Management?

ServiceNow Cloud Management software is a solution that takes businesses to the cloud much faster using an extended service management approach. The technology allows users to deliver enterprise‑class services faster while eliminating runaway costs, user complexity or additional risks.

ServiceNow Cloud Management accelerates the delivery of cloud services. This is done via a centralized self-service user interface that streamlines cloud operations using a single system of action. Organizations can reduce public cloud risks and uphold enterprise-class quality of services with stable policies and configuration processes. These govern the use of infrastructure resources and helps businesses live up to availability, compliance and security requirements.

With ServiceNow Cloud Management, users secure visibility of cloud operations from a unified view into cloud resources, ownership and costs. These allow them to develop better management decisions in line with their offered business services.

Overview of ServiceNow Cloud Management Benefits

ServiceNow Cloud Management’s primary feature is its Cloud User Portal. The self-service database allows users to request cloud resources using a multi‑cloud self‑service catalog. They are also provided with visibility into the cost, quota, usage of their resources in order to oversee the lifecycle and health of their cloud resources.

With ServiceNow Cloud Management, users can access their customized services catalog exactly the way they prefer. They can also order new services, send requests, or monitor incidents that are affecting their resources. The user experience is simple without compromising the thoroughness of the features, as it provides on‑demand access to multi‑cloud resources while giving IT control over the process.

ServiceNow Cloud Management users are presented with a single pane of glass to manage, govern, and design cloud services from a cloud administration point of view. The portal is based on the Service Portal and offers dashboards for various personnel, such as the cloud administrator, cloud governor, cloud designer, and cloud operator.

ServiceNow Cloud Management allows users to build a cloud agnostic application blueprint using a visual designer or YAML representation. Existing investment in AWS CloudFormation (CF) templates and Azure ARM templates can be leveraged by turning them into blueprints. Catalog items and workflows are automatically generated from the blueprints, thus saving time between blueprint design to rolling it out to end users.

ServiceNow Cloud Management has a policy engine that encodes organization governance policies and works hand-in-hand with the automated workflow. This ensures that the right level of controls are applied in resource placement, resource selection, naming convention and more. IT personnel can speed up delivery and meet new needs, while still ensuring control or the allocation of the correct compliant resources.

Overview of ServiceNow Cloud Management Features

  • Asset management
  • Change and release management
  • Configuration management
  • Incident management
  • It cost management
  • Problem management
  • Service catalog
  • Demand management
  • Project portfolio management
  • Resource management
  • Software development lifecycle
  • IT governance, rick & compliance
  • Vendor performance management
  • Facilities service automation
  • Field service automation
  • HR service automation
  • Create Now development suite
  • Service creator
  • ServiceWatch & ServiceNow Discovery
  • Performance Analytics

ServiceNow Cloud Management Position In Our Categories

Keeping in mind businesses have special business-related requirements, it is only wise that they avoid deciding on a one-size-fits-all, ideal solution. Be that as it may, it would be difficult to pinpoint such a software system even among sought-after software solutions.
The reasonable step to undertake should be to shortlist the various main aspects that require analysis like crucial features, pricing, technical skill ability of the employees, business size, etc. Next, you should conduct the product research thoroughly. Have a look at some ServiceNow Cloud Management evaluations and explore each of the solutions in your shortlist more closely. Such detailed product investigation ensures you avoid unsuitable applications and choose the one which meets all the features you require business requires.

Position of ServiceNow Cloud Management in our main categories:

TOP 10

ServiceNow Cloud Management is one of the top 10 Cloud Management Software products

If you are interested in ServiceNow Cloud Management it might also be a good idea to investigate other subcategories of Cloud Management Software collected in our database of B2B software reviews.

There are trendy and widely used applications in each software group. But are they essentially the best fit for your organization’s specific wants? A market-leading software application may have thousands of subscribers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few ServiceNow Cloud Management Cloud Management Software reviews and consider the aspects that you want in the software such as the cost, main functionality, available integrations etc. Then, choose a few solutions that fit your requirements. Try out the free trials of these apps, read online comments, get clarifications from the seller, and do your investigation systematically. This profound homework is certain to assist you select the finest software solution for your organization’s specific wants.

How Much Does ServiceNow Cloud Management Cost?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

There are no enterprise pricing information on ServiceNow’s official website. Interested buyers may contact a sales representative for details.

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 1

We realize that when you make a decision to buy Cloud Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceNow Cloud Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceNow Cloud Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac


  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceNow Cloud Management pricing details?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

There are no enterprise pricing information on ServiceNow’s official website. Interested buyers may contact a sales representative for details.

What integrations are available for ServiceNow Cloud Management?

ServiceNow Cloud Management integrates with the following business systems and applications:

  • TeamViewer  
  • Zoho CRM  
  • Anypoint Platform  
  • Mule ESB  
  • Smartsheet  
  • Jamf Pro  
  • RingCentral  
  • RingCentral Office  
  • xMatters  
  • Litmos LMS  
  • Clarizen  
  • Dell Boomi  
  • Bright Pattern  
  • ClicData  
  • Dialpad Reviews
  • OpsGenie  
  • LogMeIn Rescue  
  • LogicMonitor  
  • Yonyx  
  • PagerDuty  
  • 3CLogic  
  • VictorOps  
  • Stamplay
  • Workato  
  • Device42  
  • OneLogin  
  • ManageEngine Desktop Central  
  • APIANT  
  • Identity Services  
  • Dynatrace Ruxit  
  • EmployWise  
  • Cloud Elements  
  • CloudMonix  
  • Nintex  
  • ComAround Knowledge  
  • Jive  
  • RunMyProcess  
  • Blink  
  • IMIconnect  
  • netTerrain DCIM  
  • Azuqua  
  • Flow  
  • CyberArk Privileged Account Security  
  • Uptime Infrastructure Monitor  
  • BigPanda  
  • Skedulo  
  • Numerify  
  • CloudHub  
  • Apica Loadtest

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Reviewed By Jenny Chang
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