ServiceNow Cloud Management Review

ServiceNow Cloud Management
Our score: 9.2 User satisfaction: 95%

What is ServiceNow Cloud Management?

ServiceNow Cloud Management software is a solution that takes businesses to the cloud much faster using an extended service management approach. The technology allows users to deliver enterprise‑class services faster while eliminating runaway costs, user complexity or additional risks.

ServiceNow Cloud Management accelerates the delivery of cloud services. This is done via a centralized self-service user interface that streamlines cloud operations using a single system of action. Organizations can reduce public cloud risks and uphold enterprise-class quality of services with stable policies and configuration processes. These govern the use of infrastructure resources and helps businesses live up to availability, compliance and security requirements.

With ServiceNow Cloud Management, users secure visibility of cloud operations from a unified view into cloud resources, ownership and costs. These allow them to develop better management decisions in line with their offered business services.

Overview of ServiceNow Cloud Management Benefits

ServiceNow Cloud Management’s primary feature is its Cloud User Portal. The self-service database allows users to request cloud resources using a multi‑cloud self‑service catalog. They are also provided with visibility into the cost, quota, usage of their resources in order to oversee the lifecycle and health of their cloud resources.

With ServiceNow Cloud Management, users can access their customized services catalog exactly the way they prefer. They can also order new services, send requests, or monitor incidents that are affecting their resources. The user experience is simple without compromising the thoroughness of the features, as it provides on‑demand access to multi‑cloud resources while giving IT control over the process.

ServiceNow Cloud Management users are presented with a single pane of glass to manage, govern, and design cloud services from a cloud administration point of view. The portal is based on the Service Portal and offers dashboards for various personnel, such as the cloud administrator, cloud governor, cloud designer, and cloud operator.

ServiceNow Cloud Management allows users to build a cloud agnostic application blueprint using a visual designer or YAML representation. Existing investment in AWS CloudFormation (CF) templates and Azure ARM templates can be leveraged by turning them into blueprints. Catalog items and workflows are automatically generated from the blueprints, thus saving time between blueprint design to rolling it out to end users.

ServiceNow Cloud Management has a policy engine that encodes organization governance policies and works hand-in-hand with the automated workflow. This ensures that the right level of controls are applied in resource placement, resource selection, naming convention and more. IT personnel can speed up delivery and meet new needs, while still ensuring control or the allocation of the correct compliant resources.

Overview of ServiceNow Cloud Management Features

  • Asset management
  • Change and release management
  • Configuration management
  • Incident management
  • It cost management
  • Problem management
  • Service catalog
  • Demand management
  • Project portfolio management
  • Resource management
  • Software development lifecycle
  • IT governance, rick & compliance
  • Vendor performance management
  • Facilities service automation
  • Field service automation
  • HR service automation
  • Create Now development suite
  • Service creator
  • ServiceWatch & ServiceNow Discovery
  • Performance Analytics

ServiceNow Cloud Management Position In Our Categories

Since businesses have particular business demands, it is wise they steer clear of deciding on a one-size-fits-all, ideal solution. However, it would be almost impossible to try to find such application even among widely used software products. The right step to undertake should be to set down the various important factors that need investigation such as important features, pricing, skill competence of staff members, company size, etc. Then, you should perform your product research through and through. Read some of these ServiceNow Cloud Management review articles and look into the other software options in your list more closely. Such all-encompassing research guarantee you stay away from poorly fit software products and subscribe to the system that provides all the function you require business requires.

Position of ServiceNow Cloud Management in our main categories:

TOP 10

ServiceNow Cloud Management is one of the top 10 Cloud Management Software products

If you are interested in ServiceNow Cloud Management it might also be sensible to analyze other subcategories of Cloud Management Software gathered in our base of B2B software reviews.

Each organization has different wants and requires a system that can be personalized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no system can provide perfect tools off-the-shelf. When you try to find a software product, first be sure what you require it for. Read some ServiceNow Cloud Management Cloud Management Software reviews and ask yourself do you need basic features or do you want complex functionality? Are there any industry-specific tools that you are searching for? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to consider and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the system that offers all that you require to improve your company efficiency and productivity.

How Much Does ServiceNow Cloud Management Cost?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

There are no enterprise pricing information on ServiceNow’s official website. Interested buyers may contact a sales representative for details.

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 1

We realize that when you make a decision to buy Cloud Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceNow Cloud Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceNow Cloud Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac


  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceNow Cloud Management pricing details?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

There are no enterprise pricing information on ServiceNow’s official website. Interested buyers may contact a sales representative for details.

What integrations are available for ServiceNow Cloud Management?

ServiceNow Cloud Management integrates with the following business systems and applications:

  • TeamViewer  
  • Zoho CRM  
  • Anypoint Platform  
  • Mule ESB  
  • Smartsheet  
  • Jamf Pro  
  • RingCentral  
  • RingCentral Office  
  • xMatters  
  • Litmos LMS  
  • Clarizen  
  • Dell Boomi  
  • Bright Pattern  
  • ClicData  
  • Dialpad Reviews
  • OpsGenie  
  • LogMeIn Rescue  
  • LogicMonitor  
  • Yonyx  
  • PagerDuty  
  • 3CLogic  
  • VictorOps  
  • Stamplay
  • Workato  
  • Device42  
  • OneLogin  
  • ManageEngine Desktop Central  
  • APIANT  
  • Identity Services  
  • Dynatrace Ruxit  
  • EmployWise  
  • Cloud Elements  
  • CloudMonix  
  • Nintex  
  • ComAround Knowledge  
  • Jive  
  • RunMyProcess  
  • Blink  
  • IMIconnect  
  • netTerrain DCIM  
  • Azuqua  
  • Flow  
  • CyberArk Privileged Account Security  
  • Uptime Infrastructure Monitor  
  • BigPanda  
  • Skedulo  
  • Numerify  
  • CloudHub  
  • Apica Loadtest

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Reviewed By Jenny Chang
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