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ServiceNow Cloud Management Review

ServiceNow Cloud Management
Our score: 9.2 User satisfaction: 95%

What is ServiceNow Cloud Management?

ServiceNow Cloud Management software is a solution that takes businesses to the cloud much faster using an extended service management approach. The technology allows users to deliver enterprise‑class services faster while eliminating runaway costs, user complexity or additional risks.

ServiceNow Cloud Management accelerates the delivery of cloud services. This is done via a centralized self-service user interface that streamlines cloud operations using a single system of action. Organizations can reduce public cloud risks and uphold enterprise-class quality of services with stable policies and configuration processes. These govern the use of infrastructure resources and helps businesses live up to availability, compliance and security requirements.

With ServiceNow Cloud Management, users secure visibility of cloud operations from a unified view into cloud resources, ownership and costs. These allow them to develop better management decisions in line with their offered business services.

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Overview of ServiceNow Cloud Management Benefits

ServiceNow Cloud Management’s primary feature is its Cloud User Portal. The self-service database allows users to request cloud resources using a multi‑cloud self‑service catalog. They are also provided with visibility into the cost, quota, usage of their resources in order to oversee the lifecycle and health of their cloud resources.

With ServiceNow Cloud Management, users can access their customized services catalog exactly the way they prefer. They can also order new services, send requests, or monitor incidents that are affecting their resources. The user experience is simple without compromising the thoroughness of the features, as it provides on‑demand access to multi‑cloud resources while giving IT control over the process.

ServiceNow Cloud Management users are presented with a single pane of glass to manage, govern, and design cloud services from a cloud administration point of view. The portal is based on the Service Portal and offers dashboards for various personnel, such as the cloud administrator, cloud governor, cloud designer, and cloud operator.

ServiceNow Cloud Management allows users to build a cloud agnostic application blueprint using a visual designer or YAML representation. Existing investment in AWS CloudFormation (CF) templates and Azure ARM templates can be leveraged by turning them into blueprints. Catalog items and workflows are automatically generated from the blueprints, thus saving time between blueprint design to rolling it out to end users.

ServiceNow Cloud Management has a policy engine that encodes organization governance policies and works hand-in-hand with the automated workflow. This ensures that the right level of controls are applied in resource placement, resource selection, naming convention and more. IT personnel can speed up delivery and meet new needs, while still ensuring control or the allocation of the correct compliant resources.

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Overview of ServiceNow Cloud Management Features

  • Asset management
  • Change and release management
  • Configuration management
  • Incident management
  • It cost management
  • Problem management
  • Service catalog
  • Demand management
  • Project portfolio management
  • Resource management
  • Software development lifecycle
  • IT governance, rick & compliance
  • Vendor performance management
  • Facilities service automation
  • Field service automation
  • HR service automation
  • Create Now development suite
  • Service creator
  • ServiceWatch & ServiceNow Discovery
  • Performance Analytics

ServiceNow Cloud Management Position In Our Categories

Knowing that companies have special business needs, it is rational they steer clear of getting a one-size-fits-all, ideal system. Having said that, it would be hard to try to pinpoint such an app even among sought-after software products. The practicable thing to do would be to tabulate the different important functions that need analysis like key features, price plans, skill aptitude of staff, organizational size, etc. After which, you should conduct your research thoroughly. Browse through some of these ServiceNow Cloud Management evaluations and explore the other software programs in your list more closely. Such detailed product research guarantee you steer clear of mismatched apps and pay for the one that has all the features your business requires to be successful.

Position of ServiceNow Cloud Management in our main categories:

TOP 10

ServiceNow Cloud Management is one of the top 10 Cloud Management Software products

If you are interested in ServiceNow Cloud Management it may also be beneficial to analyze other subcategories of Cloud Management Software gathered in our database of SaaS software reviews.

Every business is different, and can call for a specific Cloud Management Software solution that will be adjusted to their business size, type of customers and staff and even specific niche they cater to. We advise you don't count on locating an ideal services that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few ServiceNow Cloud Management Cloud Management Software reviews first and even then you should keep in mind what the service is intended to do for your company and your employees. Do you need a simple and straightforward app with just basic features? Will you actually use the advanced tools needed by experts and big enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a solid solution that will match your budget.

How Much Does ServiceNow Cloud Management Cost?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ServiceNow Cloud Management pricing details?

ServiceNow Cloud Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

There are no enterprise pricing information on ServiceNow’s official website. Interested buyers may contact a sales representative for details.

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 1

We are aware that when you make a decision to buy a Cloud Management Software it’s crucial not only to find out how experts rank it in their reviews, but also to find out whether the actual users and companies that purchased these solutions are genuinely content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceNow Cloud Management reviews across a vast array of social media sites. The data is then displayed in an easy to digest form revealing how many people had positive and negative experience with ServiceNow Cloud Management. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ServiceNow Cloud Management?

ServiceNow Cloud Management integrates with the following business systems and applications:

  • TeamViewer  
  • Zoho CRM  
  • TeamSupport.com  
  • Anypoint Platform  
  • Mule ESB  
  • Smartsheet  
  • Jamf Pro  
  • RingCentral  
  • RingCentral Office  
  • xMatters  
  • Litmos LMS  
  • Clarizen  
  • Dell Boomi  
  • Bright Pattern  
  • ClicData  
  • Dialpad Reviews
  • OpsGenie  
  • LogMeIn Rescue  
  • LogicMonitor  
  • Yonyx  
  • PagerDuty  
  • 3CLogic  
  • VictorOps  
  • Stamplay
  • Workato  
  • Device42  
  • OneLogin  
  • ManageEngine Desktop Central  
  • APIANT  
  • Identity Services  
  • Dynatrace Ruxit  
  • EmployWise  
  • Cloud Elements  
  • CloudMonix  
  • Nintex  
  • ComAround Knowledge  
  • Jive  
  • RunMyProcess  
  • Blink  
  • IMIconnect  
  • netTerrain DCIM  
  • Azuqua  
  • Built.io Flow  
  • CyberArk Privileged Account Security  
  • Uptime Infrastructure Monitor  
  • BigPanda  
  • Skedulo  
  • Numerify  
  • CloudHub  
  • Apica Loadtest
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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