ShipMonk Review
What is ShipMonk?
ShipMonk is an order fulfillment platform especially designed for ecommerce businesses. The platform makes order fulfillment as stress-free as possible through its four main modules for managing inventory, orders, shipping, and warehousing. By streamlining these processes, the software helps users focus on growing their business.
ShipMonk software offers an inventory portal that lets you accurately track inventory levels. The portal centralizes information from multiple sales channels into a single hub, so you don’t have to go back and forth between systems to check inventory. Aside from tracking inventory levels, the inventory portal also identifies bestselling SKUs and sends low stock alerts.
The software also comes with an order management portal. The portal helps you manage the customer experience by providing accurate tracking for each order, starting from the moment it completes the checkout process. ShipMonk also provides features for managing the order returns process, so that you can process refunds more quickly.
Additionally, ShipMonk handles shipping through its partnerships with major carriers. You can use its built-in calculator to calculate real-time shipping rates and export CSV files to create customized reports. Through the platform, you can also reship orders if needed.
The software also gives you the ability to more efficiently manage inventory across multiple warehouses. You’ll get full control over features so you can tweak these in a way that best benefits your business. For instance, you can set predefined assignment logics to use for order fulfillment.
Aside from ShipMonk software features, the platform further offers various services to help startups and other businesses. It provides fulfillment services for ecommerce companies and retail businesses, along with Delivered Duty Paid services. Shipmonk can also be used for fulfilling orders for crowdfunding campaigns, preparing inventory for Fulfillment by Amazon, and taking advantage of Amazon Prime seller status.
Through all these software features and services, ShipMonk makes order fulfillment as convenient and manageable as possible.
Show MoreOverview of ShipMonk Benefits
Hassle-free inventory management
ShipMonk ensures that you can always keep track of inventory levels no matter how many warehouses you use. The software can also be synced with multiple sales channels, so it automatically adjusts inventory levels as each sale is made. You’ll also get low stock alerts so you’ll know when you need to replenish your inventory. Moreover, the platform offers features for SKU management, so you can easily identify bestselling SKUs and blacklist old SKUs when necessary.
Efficient order management
ShipMonk ensures that your business’ order management process is as smooth and efficient as possible. Through the platform, you can track every order from warehouses all the way to the customer’s front step. You can easily sync the software with sales channels to ensure data accuracy and avoid manual data imports. The software also offers features for handling order returns and processing refunds. All these features ensure that order management is more convenient for you and and that you provide better customer service.
Transparent shipping processes
The software gives you plenty of insights into your shipping processes. You can view a wide variety of shipping reports through the software’s dashboard and export data to CSV files for reporting purposes. You’ll also be able to calculate accurate, real-time shipping rates, thanks to Shipmonk’s partnerships with major carriers. For added convenience, the system also reships orders if their tracking numbers haven’t been updated.
Powerful warehousing features and automation
The software lets you use warehouses located on both coasts of the US, so you can be sure that your customers get their orders in the fastest, most affordable way possible. You can split your inventory across these warehouses, and the software chooses to fulfill the order from the warehouse that provides the best turnaround time without compromising pricing. This ensures that you provide competitive shipping rates, which helps reduce shopping cart abandonment.
Seamless integration with Amazon services
The solution can help prepare your inventory so it’s ready for various Amazon services, like Fulfillment By Amazon and Amazon Prime memberships. ShipMonk can fulfill up to 10,000 orders each day and offers cross-docking services to help reduce costs and improve the overall efficiency of your services.
Built-in integrations with marketing tools
ShipMonk offers native integrations with an extensive selection of marketing tools like shopping cart software (Shopify, 3Dcart, WooCommerce), marketplaces (eBay, Etsy, Jet), and retailers (Target, Forever 21, Walmart). No matter what systems you use, you can integrate them with Shipmonk and take full advantage of the platform’s capabilities.
Show MoreOverview of ShipMonk Features
- Inventory management
- Order fulfillment
- Shipping management system
- Warehouse management
- Shipping calculator
- Shipping reports
- Shipping discounts
- Multichannel ecommerce fulfillment
- Pick and pack services
- Intelligent storage and inventory system
- Returns management
- Dedicated Happiness Engineer
- Custom packing procedures
- Retail fulfillment
- Multi-retailer support
- Cross-docking services
- EDI compliance
- Consolidation and breaking bulk
- Bulk processing
- Special projects
- Kitting and assembly services
- Flexible shipping options
- Automated SKU mapping and bundling
- Crowdfunding fulfillment
- Onboarding assistance
- Fulfillment By Amazon preparation services
- Amazon product compliance
- Integration with Amazon Seller Fulfilled Prime
- SLA maintenance
- Delivered duty paid fulfillment
- Branded order tracking
- Proactive exception handling
- High-touch customer service
ShipMonk Position In Our Categories
Since companies have special business wants, it is sensible that they abstain from choosing an all-encompassing, ideal software. Needless to say, it would be hard to try to stumble on such an app even among sought-after software products. The practical step to undertake should be to note down the different main functions which necessitate consideration like major features, costing, technical skill competence of staff, organizational size, etc. Thereafter, you should perform your research thoroughly. Browse through some of these ShipMonk analyses and check out each of the applications in your shortlist more closely. Such well-rounded product investigation ascertains you stay away from mismatched software solutions and buy the one which provides all the function your business requires to be successful.
Position of ShipMonk in our main categories:
TOP
100
ShipMonk is one of the top 100 eCommerce Platforms products
TOP
50
ShipMonk is one of the 50 Warehouse Management Software products
Since each enterprise has particular business requirements, it is sensible for them to abstain from searching for a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a platform even among market-leading software solutions. The clever thing to do would be to jot down the various essential elements that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some ShipMonk eCommerce Platforms reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive research can make sure you reject ill-fitting applications and choose the app that provides all the features you require for business success.
How Much Does ShipMonk Cost?
ShipMonk Pricing Plans:
Free Trial
What are ShipMonk pricing details?
ShipMonk Pricing Plans:
Free Trial
ShipMonk pricing depends on various factors, like fulfillment type, pick fees, your storage requirements, and several one-off costs. For instance, for ecommerce fulfillment, the platform offers these rates:
Ecommerce fulfillment – 0–100 orders
First Item Pick Fee Per Order – $2.50
Additional Items Per Order – $0.50
Promotional inserts – $.20
Return Processing – $2.00 + $.50 per additional item
Storage requirements:
Small Bin – $1/month
Medium Bin – $2/month
Large Bin – $3/month
X-Large Bin – $4/month
Pallet – $20/month
One-off costs:
Special Projects – $45/man-hour
Container Unloading – $300 per 20′ container, $500 per 40’ container
Minimum Pick and Pack Fee – $250/month
Packaging Materials- $.15 – $2.00
You can also contact the vendor to get a custom quote for your business.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to get a eCommerce Platforms it’s vital not only to find out how professionals rank it in their reviews, but also to check whether the actual people and companies that purchased it are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShipMonk reviews across a wide array of social media sites. The information is then presented in an easy to understand way indicating how many users had positive and negative experience with ShipMonk. With that information at hand you will be ready to make an informed business choice that you won’t regret.
Video
Screenshots
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ShipMonk?
ShipMonk offers native integrations with a wide variety of third-party apps for marketing and ecommerce. These integrations include:
- 3Dcart
- Shopify
- BigCommerce
- WooCommerce
- PayPal
- Square
- Magento
- Weebly
- Squarespace
- eBay
- Etsy
- Newegg
- Wish
- Target
- Best Buy Marketplace
- Walmart
- Returnly
- GeekSeller
- ShipStation
- BlueVine
- Brightpearl
- Salesforce Commerce Cloud
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