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Shopify Plus Review

Shopify Plus
Our score: 9.5 User satisfaction: 99%

What is Shopify Plus?

Shopify Plus is an award winning cloud-based enterprise e-commerce platform for high volume merchants. It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Many large brands and fast growing companies use Shopify Plus to boost their business.

Shopify offers a highly distributed, multi-tenant platform that processes billions of dollars a year. This platform reduces IT expenses and with it you don’t have to worry about transaction fees, rack space, or bandwidth.

Shopify Plus makes it simple to sell your products on all major marketplaces and social networks. Its multichannel capabilities boost customer engagement, improve sales, and increase brand awareness across any channel you choose.

The vendor’s expert team of account managers, dedicated support agents, and technical designers make transition to Shopify Plus smooth and fast.

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Overview of Shopify Plus Benefits

Hosting

Shopify’s highly scalable SaaS platform assures 99.97% uptime for your website and gives your visitors a fast and enjoyable experience. The SaaS model reduces your IT hardware and manpower costs, meaning you can concentrate on your business, rather than IT.

Bandwidth

Shopify Plus can handle thousands of orders per minute with ease. With Shopify Plus, there’s no limit to your sales volume, the bandwidth you require, or the number of products you can sell.

Payments

You can sell online, in-store and through any channel you wish. It’s possible to accept payments from Bitcoin, PayPal, and more than 70 other payment gateways. You can sell in multiple regions and in different languages. Plus, you can negotiate credit card rates by accepting payments directly with Shopify Plus.

Security

Shopify Plus is certified Level 1 PCI DSS compliant, and uses continuous risk management and annual on-site compliance.

Customization

Shopify Plus offers responsive designs for any brand and any screen. The software gives you complete control over the feel and look of your website. You can define your layout, branding, and content in any way you like. The fully responsive platform allows you to create beautiful customer experiences that work on any screen and any platform.

Reports

Shopify Plus’ advanced reporting and analytics features, boosted by Google’s Enhanced Ecommerce Analytics engine, help online retailers get deep insights and understand customers better.

Multichannel Sales

You can use Shopify Plus’ ready-to-go app integrations with Ordoro, Brightpearl, Stitch Labs, and Channel Advisor, or create custom apps to link your sales channels. It’s also possible to use the software’s open APIs to perfectly fit your e-commerce presence with your current multichannel operation.

Custom Fulfillment

Shipwire, Webgistix, and Fulfillment by Amazon are already built in for Shopify Plus customers. You can also use the robust API to create a custom fulfillment app to connect to other solutions you use.

Content Delivery Network (CDN)

The vendor’s large network of servers located around the world ensures your customers can load your online store at fast speeds wherever they are.

Support

Shopify Plus offers dedicated account management and support to help you improve your online store. You can instantly access 24/7 priority support through phone and email.

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Overview of Shopify Plus Features

  • Level 1 PCI compliance
  • Fast servers
  • Unlimited bandwidth
  • 97% uptime
  • Exclusive APIs
  • 7000+ CPU cores
  • 200 TB storage
  • 70+ payment gateways
  • 1000+ professionally built apps
  • Seamless integrations
  • Powerful insights
  • White glove account management
  • Dedicated account managers
  • 24/7 phone and email support

Shopify Plus Position In Our Categories

Since companies have special business-related demands, it is only prudent they steer clear of picking a one-size-fits-all, “perfect” software. Just the same, it is troublesome to try to stumble on such an app even among sought-after software products. The correct step to undertake is to list the various essential aspects that demand consideration including key features, plans, skill levels of the users, business size, etc. Next, you must double down on the product research fully. Browse through some Shopify Plus evaluations and check out each of the software systems in your shortlist more closely. Such all-encompassing product investigation ascertains you avoid unfit applications and pay for the one that provides all the benefits your company requires.

Position of Shopify Plus in our main categories:

TOP 10

Shopify Plus is one of the top 10 eCommerce Platforms products

TOP 5

Shopify Plus is one of the 5 Shopping Cart Software products

If you are considering Shopify Plus it may also be beneficial to check out other subcategories of Shopping Cart Software listed in our database of B2B software reviews.

Each enterprise has its own characteristics, and might need a special Shopping Cart Software solution that will be fit for their company size, type of customers and employees and even particular niche they deal with. We advise you don't count on finding a perfect services that will be suitable for every company regardless of their background is. It may be a good idea to read a few Shopify Plus Shopping Cart Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your employees. Do you require a simple and straightforward solution with just essential features? Will you actually use the advanced tools needed by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid solution that will fit your budget.

How Much Does Shopify Plus Cost?

Shopify Plus Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Shopify Plus pricing details?

Shopify Plus Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Shopify Plus pricing is available on a by quote basis only. You can contact Shopify Plus directly for more detailed pricing information and a quote adjusted to your specific requirements and budget. The most significant factors affecting the price are the amount of sales and specific needs of your business (growth, technology, design, support, etc). You can easily request a quote here.

User Satisfaction

Positive Social Media Mentions 100
Negative Social Media Mentions 1

We realize that when you decide to get a Shopping Cart Software it’s important not only to see how experts evaluate it in their reviews, but also to check if the real clients and enterprises that purchased these solutions are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Shopify Plus reviews across a broad range of social media sites. The data is then presented in a simple to digest way revealing how many clients had positive and negative experience with Shopify Plus. With that information available you should be equipped to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shopify Plus?

Shopify’s restful APIs, SDKs, and App store offer extensive integration possibilities. You can integrate and enhance your store’s capabilities with thousands of professionally built apps, or create your own with the help of one of the vendor’s trusted partners. Plus, you can get exclusive pricing on some of the best apps. You can also use the API to connect to your preferred accounting, CRM, and ERP systems and other software — or, you can seek the vendor’s help to source a custom connector for your company.

Shopify Plus User Reviews

Shopify Plus average rating:

Average score
4.5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Brent

PROS: This platform is always updated to keep us up-to-date with the latest feature trends in the industry. I love their chat feature for customer support! It's helpful in resolving issues.

CONS: I love everything about it!

Reviewed 4 years ago

Read full review >

The least favorable review

Fay

PROS: It has a wide variety of plugins that can help you grow your business! You won't also need a developer to set up your store because it is user-friendly and straightforward. You can set it up on your own. Shopify also has 24/7 chat support, which I really like.

CONS: If you're using too many plugins, Shopify tends to slow down. The support is also not that reliable based on our experience.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Uncomplicated e-commerce platform

Read full review >
Doris
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like that Shopify Plus is highly customizable and has many integrations! It's also super user-friendly.

CONS: The plugins are quite pricey.

What do you think about this review?

Great Poor

Best platform for your e-commerce business!

Read full review >
Darrel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: Retail

PROS: It's super easy to use even if you don't have any programming or web development experience!

CONS: It's a bit challenging to customize the setup if you're trying to scale your business.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Makes content writers’ job easier

Read full review >
Zaria
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The user-interface, especially the data storage, is organized, optimized, and intuitive, making the user experience great! I love the product page editor! It's super easy to use.

CONS: I wish Shopify could double as a CMS by improving their content management capabilities.

What do you think about this review?

Great Poor

Definitely the best one in the market!

Read full review >
Claire
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.10.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This is an all-in-one platform for all your e-commerce/online store needs! The best things about it are its user-friendliness, integrations, speed, and customizations.

CONS: Shopify requires us to use their checkout processor. They would ask for fees if we'd prefer using another app for this function.

What do you think about this review?

Great Poor

Great way to run and protect your business

Read full review >
Stella
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Shopify is safe and secured software. You don't have to worry about your business data, customer information, and banking details. It works with PSI and it also issues SSL certificates.

CONS: You have to get the most expensive plan to get access to your site's code. It uses Liquid as a programming language, and you must have a knowledge of it to further your customizations.

What do you think about this review?

Great Poor

Love the plug-ins!

Read full review >
Fay
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.04.2021 Company Size: 11-50 Employees Industry: Retail

PROS: It has a wide variety of plugins that can help you grow your business! You won't also need a developer to set up your store because it is user-friendly and straightforward. You can set it up on your own. Shopify also has 24/7 chat support, which I really like.

CONS: If you're using too many plugins, Shopify tends to slow down. The support is also not that reliable based on our experience.

What do you think about this review?

Great Poor

Setting up an e-commerce store has never been this easier!

Read full review >
Jada
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.04.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: The best parts of Shopify for me are the import/export feature and the gift card feature.

CONS: It's a bit pricey for me.

What do you think about this review?

Great Poor

I love Shopify so much!

Read full review >
Brent
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.03.2021 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: This platform is always updated to keep us up-to-date with the latest feature trends in the industry. I love their chat feature for customer support! It's helpful in resolving issues.

CONS: I love everything about it!

What do you think about this review?

Great Poor

The best one in the market!

Read full review >
Bria
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I love how easy it is to use because of the simple backend interface, and yet, it still allows you to create a complex website conveniently.

CONS: It sometimes slows down and loading the website is also not fast all the time. It's not optimized for SEO.

What do you think about this review?

Great Poor

Multiple store management!

Read full review >
Guy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.01.2021 Company Size: 11-50 Employees Industry: Consumer Electronics

PROS: We're able to manage multiple online stores by just using one platform. This platform is excellent, as well as their support team!

CONS: I wish there's a way to make shifting from one store to another easier. I also hope they would expand the list of third-party apps and integrations supported by the platform.

What do you think about this review?

Great Poor

User-friendy, even for non-programmers!

Read full review >
Everardo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2020 Company Size: 11-50 Employees Industry: Consumer Electronics

PROS: You will no longer need an in-house developer if you have Shopify Plus!

CONS: Some add-on apps slow down the system.

What do you think about this review?

Great Poor

Great for e-commerce, inventory management, etc.

Read full review >
Clyde
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.10.2020 Company Size: More than 100 Employees Industry: N/A

PROS: This platform is high-performing. We were able to handle customer requests quickly and resolve other issues within the system.

CONS: The "Edit Order" application has glitches where it flashes every time you open it.

What do you think about this review?

Great Poor

Definitely the best one out there!

Read full review >
Else
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2020 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: Shopify is the most user-friendly platform among its competitors! It's also highly functional and the range of integrations is just superb. It's helpful in our multi-channel marketing efforts.

CONS: Some themes are limiting the functions within site, which affects the overall customer experience.

What do you think about this review?

Great Poor

Highly recommended for online businesses!

Read full review >
Alexander
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Shopify Plus is a flexible and robust app! It has so many amazing characteristics and features such as the following: (1) 24/7 support; (2) optimized app assembly; (3) quick and modern server; (4) has REST and GraphQL API; and (5) really affordable!

CONS: Shopify doesn't allow so many customizations for bigger e-commerce stores. I also recently find support less helpful as they become more scripted in dealing with users.

What do you think about this review?

Great Poor
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Shopify Plus user reviews

Uncomplicated e-commerce platform

Read full review >
Doris
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2021 Company Size: More than 100 Employees Industry: N/A

Best platform for your e-commerce business!

Read full review >
Darrel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: Retail

Makes content writers’ job easier

Read full review >
Zaria
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2021 Company Size: 11-50 Employees Industry: N/A

Definitely the best one in the market!

Read full review >
Claire
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.10.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

Great way to run and protect your business

Read full review >
Stella
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2021 Company Size: 11-50 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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