SMhack Review

Our score: 8.0 User satisfaction: N/A

What is SMhack?

SMhack is one of market’s current social media marketing leaders, known by its ability to serve small and medium businesses and digital agencies with a variety of cross-channel marketing functionalities. What caught our attention from the first moment we encountered this product was its simplicity, which balances with productivity as rare as once in 5 cases. For experienced marketers, this means they’ve finally discovered the asset necessary to develop a social media strategy that draws the best practices of both markets’ opportunities and prominent competitors. To make the story even more involving, SMhack offers a surprisingly flexible pricing scheme, varying from $39 packages for startups and small businesses to quote-based payment for agencies and large enterprises.

But what is it that makes SMhack so attractive? To start with, it’s the ‘I’ve seen this‘ interface, where even most complex operations can be performed by least-savvy users. SMhack is the all-in-one deck every marketer desires, in order to monitor, post, and collaborate without switching programs. The investment is worth even from the productivity aspect, encompassing features such as engagement monitoring, task management, reporting, and performance analysis, and works smooth with Google Analytics and Slack to ensure there will be no manual data entry. For what is worth, SMhack knows how to save money, time, and effort all at once.

Overview of SMhack Benefits

We could spend hours discussing the benefits of SMhack, but our team believes there are few essential advantages that must be brought to the attention of potential users. The bottom line is that SMhack is a multi-functional platform which combines capabilities the marketing world couldn’t combine before, and it does so with an intuitive interface and moderate pricing. Let’s dive a bit deeper:

The most distinctive SMhack advantage compared to similar products is it the following one: The platform will not simply monitor social media posts, comments and tags, but DMs and conversations as well. As a matter of fact, it can respond to whatever conversation thread in seconds, and protect both your brand and strategy allowing you to react without leaving the platform. The capacity refers to both Facebook and Twitter.

Further on, SMhack is an amazing publishing tool, where you can manage and post content easily and fast, schedule upcoming posts, and line up in a special SMhack queue to get assistance, and publish in the most convenient moment for your business. As you can already guess, this is the catch and the rare diamond of paying for SMhack, as the program will eliminate the risk of wrong human estimation.

Another thing worth of mentioning is collaboration, as the platform provides also for member contributions and discussions, advanced team reporting, and a variety of tickets and post notes that keep each team member on the same page. As the manager and admin of the program, you will be able to monitor and evaluate performance while completing other activities in the system, and draft accurate reports based on the info you obtain. The best part is probably that you get to set the permissions of who is supposed/allowed to do what, meaning that the system is a secure haven for your corporate data.

While speaking of reporting, we shouldn’t neglect even the social analytics capacity of this platform, especially knowing that SMhack manages as many clients as necessary on a single dashboard. Thanks to it, you can evaluate engagement and performance, calculate the ROI of your social involvement, and draft dedicated client reports at any moment.

Overview of SMhack Features

  • User-Friendly Interface
  • Flexible Pricing
  • Social Media Competition Tracking
  • Slack Integration
  • Google Analytics Integration
  • Chrome Extension
  • Unlimited Users
  • Capturing Posts, DMs, and Mentions in a Single Database
  • Social Media Workflow
  • Task Management
  • Tracked Competitors
  • Multiple Client Accounts
  • Dedicated Client Reports
  • Analytics
  • Keyword/Hashtag Monitoring
  • Permission Setting
  • Conversation Monitoring
  • Direct Comments
  • Separate Notifications
  • Collaboration
  • Social Inbox

What Problems Will SMhack Solve?

Scenario 1: Team size not a limitation

Sam heads the social media team for a marketing firm. His team handles close to 50 client accounts and he has to plan and execute his strategy for these accounts with his team. He uses SMhack because he can add all his team members to the solution at no cost(unlike earlier days where he used to share login credentials with 10 of his team members). Sam also believes in transparency. He adds his clients to the team too so that they understand how Sam’s working with their social media accounts. Complete transparency at not cost.

Features: Unlimited Users, Pricing only based on number of social profiles.

Scenario 2: Lead generation through social media

Rachel has just joined as an intern at Sam’s firm. She is working with a team who’s client is a small local store which makes great sneakers. Rachel is a go-getter and doesn’t just want to be a fly on the wall. She logs into SMhack and types the keywords ‘red sneakers in scranton’ and gets 15 tweets about it. She starts interacting with each one of them. By the end of the day, that small store reports 3 sales from their social media profile. All this while, Sam was watching every move that Rachel made on the common Slack channel via SMhack’s integration. Visibly impressed, he decides to give her a permanent offer.

Features: Keyword monitoring, hashtag monitoring, Slack integration

Scenario 3: Social media competitor report

Mike has been in charge of business development at Sam’s firm. He has identified an ice-cream joint that can really get a boost with their services. He’s tried several times in the past but the owners of the joint seem set in the old ways. He decides to use SMhack’s competitor tracking reports. He compares the ice-cream joint’s profile with their rival’s and drafts a plan to beat their strategy. Educating the client about their competition really helped Mike get that deal and SMhack’s reports ensured that he gets them.

SMhack Position In Our Categories

Knowing that businesses have special business wants, it is wise that they steer clear of selecting a one-size-fits-all, ”best” business application. Just the same, it would be futile to come across such application even among recognizable software systems. The correct step to undertake should be to list the numerous essential factors that entail inspection such as critical features, plans, technical skill aptitude of the employees, organizational size, etc. The second step is, you must follow through your product research thoroughly. Read some SMhack reviews and explore each of the applications in your shortlist in detail. Such comprehensive product investigation ensure you circumvent unsuitable applications and pay for the system that includes all the features your business requires for success.

Position of SMhack in our main categories:

TOP 500

SMhack is one of the top 500 Marketing Software products

SMhack is also listed in the following subcategories:

Organizations have diverse wants and requirements and no software application can be perfect in such a scenario. It is useless to try to find an ideal out-of-the-box software system that fulfills all your business needs. The intelligent thing to do would be to customize the solution for your unique needs, staff member skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your unique wants. Do your research, check out each short-listed platform in detail, read a few SMhack Marketing Software reviews, speak to the seller for explanations, and finally select the app that presents what you want.

How Much Does SMhack Cost?

SMhack Pricing Plans:

Free Trial

Free Plan


Basic Plan

$3 per profile/month

Business Plan

$6 per profile/month

Agency Plan

$7 per profile/month

SMhack offers four pricing packages, priced depending on the number of social profiles you are interested to manage. A useful free trial is available for all plans.

The prices for each package are as follows:

  • Free Plan
  • Basic Plan – $3 per profile per month
  • Business Plan – $6 per profile per month
  • Agency Plan – $7 per profile per month

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SMhack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SMhack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SMhack pricing details?

SMhack Pricing Plans:

Free Trial

Free Plan


Basic Plan

$3 per profile/month

Business Plan

$6 per profile/month

Agency Plan

$7 per profile/month

SMhack offers four pricing packages, priced depending on the number of social profiles you are interested to manage. A useful free trial is available for all plans.

The prices for each package are as follows:

  • Free Plan
  • Basic Plan – $3 per profile per month
  • Business Plan – $6 per profile per month
  • Agency Plan – $7 per profile per month

What integrations are available for SMhack?

SMhack integrates with the following systems and applications:

  • Google Analytics
  • Slack

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Reviewed By Jenny Chang
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