SMhack REVIEW

Marketing Software

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USER SATISFACTION 100%
OUR SCORE 8.0

What is SMhack?

SMhack is one of market’s current social media marketing leaders, known by its ability to serve small and medium businesses and digital agencies with a variety of cross-channel marketing functionalities. What caught our attention from the first moment we encountered this product was its simplicity, which balances with productivity as rare as once in 5 cases. For experienced marketers, this means they’ve finally discovered the asset necessary to develop a social media strategy that draws the best practices of both markets’ opportunities and prominent competitors. To make the story even more involving, SMhack offers a surprisingly flexible pricing scheme, varying from $39 packages for startups and small businesses to quote-based payment for agencies and large enterprises.

But what is it that makes SMhack so attractive? To start with, it’s the ‘I’ve seen this‘ interface, where even most complex operations can be performed by least-savvy users. SMhack is the all-in-one deck every marketer desires, in order to monitor, post, and collaborate without switching programs. The investment is worth even from the productivity aspect, encompassing features such as engagement monitoring, task management, reporting, and performance analysis, and works smooth with Google Analytics and Slack to ensure there will be no manual data entry. For what is worth, SMhack knows how to save money, time, and effort all at once.

Overview of SMhack Benefits

We could spend hours discussing the benefits of SMhack, but our team believes there are few essential advantages that must be brought to the attention of potential users. The bottom line is that SMhack is a multi-functional platform which combines capabilities the marketing world couldn’t combine before, and it does so with an intuitive interface and moderate pricing. Let’s dive a bit deeper:

The most distinctive SMhack advantage compared to similar products is it the following one: The platform will not simply monitor social media posts, comments and tags, but DMs and conversations as well. As a matter of fact, it can respond to whatever conversation thread in seconds, and protect both your brand and strategy allowing you to react without leaving the platform. The capacity refers to both Facebook and Twitter.

Further on, SMhack is an amazing publishing tool, where you can manage and post content easily and fast, schedule upcoming posts, and line up in a special SMhack queue to get assistance, and publish in the most convenient moment for your business. As you can already guess, this is the catch and the rare diamond of paying for SMhack, as the program will eliminate the risk of wrong human estimation.

Another thing worth of mentioning is collaboration, as the platform provides also for member contributions and discussions, advanced team reporting, and a variety of tickets and post notes that keep each team member on the same page. As the manager and admin of the program, you will be able to monitor and evaluate performance while completing other activities in the system, and draft accurate reports based on the info you obtain. The best part is probably that you get to set the permissions of who is supposed/allowed to do what, meaning that the system is a secure haven for your corporate data.

While speaking of reporting, we shouldn’t neglect even the social analytics capacity of this platform, especially knowing that SMhack manages as many clients as necessary on a single dashboard. Thanks to it, you can evaluate engagement and performance, calculate the ROI of your social involvement, and draft dedicated client reports at any moment.

Overview of SMhack Features

  • User-Friendly Interface
  • Flexible Pricing
  • Social Media Competition Tracking
  • Slack Integration
  • Google Analytics Integration
  • Chrome Extension
  • Unlimited Users
  • Capturing Posts, DMs, and Mentions in a Single Database
  • Social Media Workflow
  • Task Management
  • Tracked Competitors
  • Multiple Client Accounts
  • Dedicated Client Reports
  • Analytics
  • Keyword/Hashtag Monitoring
  • Permission Setting
  • Conversation Monitoring
  • Direct Comments
  • Separate Notifications
  • Collaboration
  • Social Inbox

What Problems Will SMhack Solve?

Scenario 1: Team size not a limitation

Sam heads the social media team for a marketing firm. His team handles close to 50 client accounts and he has to plan and execute his strategy for these accounts with his team. He uses SMhack because he can add all his team members to the solution at no cost(unlike earlier days where he used to share login credentials with 10 of his team members). Sam also believes in transparency. He adds his clients to the team too so that they understand how Sam’s working with their social media accounts. Complete transparency at not cost.

Features: Unlimited Users, Pricing only based on number of social profiles.

Scenario 2: Lead generation through social media

Rachel has just joined as an intern at Sam’s firm. She is working with a team who’s client is a small local store which makes great sneakers. Rachel is a go-getter and doesn’t just want to be a fly on the wall. She logs into SMhack and types the keywords ‘red sneakers in scranton’ and gets 15 tweets about it. She starts interacting with each one of them. By the end of the day, that small store reports 3 sales from their social media profile. All this while, Sam was watching every move that Rachel made on the common Slack channel via SMhack’s integration. Visibly impressed, he decides to give her a permanent offer.

Features: Keyword monitoring, hashtag monitoring, Slack integration

Scenario 3: Social media competitor report

Mike has been in charge of business development at Sam’s firm. He has identified an ice-cream joint that can really get a boost with their services. He’s tried several times in the past but the owners of the joint seem set in the old ways. He decides to use SMhack’s competitor tracking reports. He compares the ice-cream joint’s profile with their rival’s and drafts a plan to beat their strategy. Educating the client about their competition really helped Mike get that deal and SMhack’s reports ensured that he gets them.

SMhack Position In Our Categories

Position of SMhack in our main categories:

200

SMhack is one of the top 200 Marketing Software products

200

SMhack is one of the top 200
Marketing Software products


SMhack is also listed in the following subcategories:

Category:Position:
Marketing Automation Software#64 Social Media Monitoring Software#52

Each company is different, and can call for a specific Marketing Automation Software solution that will be designed for their company size, type of clients and employees and even specific industry they cater to. You should not count on finding a perfect app that is going to work for every company no matter what their history is. It may be a good idea to read a few SMhack reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you need a simple and intuitive solution with only elementary functions? Will you actually make use of the advanced functionalities required by pros and large enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a solid software that will fit your budget.

How Much Does SMhack Cost?

SMhack Pricing Plans For Enterprises & Small Business:

SMhack offers three pricing packages, priced depending on the number of social profiles you are interested to manage. The minimal number of profiles is 5, but you can also choose a package version for 10, 20,30, 50, or 50+ users. A useful free trial is available for all plans. You can easily sign up for SMhack free trial hare.

The prices for each package are as follows:

5 Users

  • Standard – $39/month
  • Premium -$49/month
  • Agency-$59/month

10 Users

  • Standard – $59/month
  • Premium – $69/month
  • Agency – $79/month

20 Users

  • Standard – $109/month
  • Premium – $129/month
  • Agency – $149/month

30 Users

  • Standard – $149/month
  • Premium – $179/month
  • Agency – $209/month

50 Users

  • Standard – $199/month
  • Premium – $249/month
  • Agency – $299/month

50+ Users

  • Standard – by quote
  • Premium – by quote
  • Agency -by quote

These are the features for each package:

Standard Package

  • Social Media Publishing
  • SMhack Queue
  • Social Media Analytics
  • Publishing Calendar
  • 1 Tracked Competitor

Premium Package

  • All Standard Package Feature
  • Social Inbox
  • Task Management
  • Chrome Extension
  • Google Analytics & Slack Integration
  • 3 Tracked Competitors

Agency Package

  • All Premium Package Features
  • Multiple Client Accounts
  • Dedicated Client Reports
  • 5 Tracked Competitors

 

User Satisfaction

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SMhack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SMhack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

99

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are SMhack pricing details?

SMhack Pricing Plans:

SMhack offers three pricing packages, priced depending on the number of social profiles you are interested to manage. The minimal number of profiles is 5, but you can also choose a package version for 10, 20,30, 50, or 50+ users. A useful free trial is available for all plans. You can easily sign up for SMhack free trial hare.

The prices for each package are as follows:

5 Users

  • Standard – $39/month
  • Premium -$49/month
  • Agency-$59/month

10 Users

  • Standard – $59/month
  • Premium – $69/month
  • Agency – $79/month

20 Users

  • Standard – $109/month
  • Premium – $129/month
  • Agency – $149/month

30 Users

  • Standard – $149/month
  • Premium – $179/month
  • Agency – $209/month

50 Users

  • Standard – $199/month
  • Premium – $249/month
  • Agency – $299/month

50+ Users

  • Standard – by quote
  • Premium – by quote
  • Agency -by quote

These are the features for each package:

Standard Package

  • Social Media Publishing
  • SMhack Queue
  • Social Media Analytics
  • Publishing Calendar
  • 1 Tracked Competitor

Premium Package

  • All Standard Package Feature
  • Social Inbox
  • Task Management
  • Chrome Extension
  • Google Analytics & Slack Integration
  • 3 Tracked Competitors

Agency Package

  • All Premium Package Features
  • Multiple Client Accounts
  • Dedicated Client Reports
  • 5 Tracked Competitors

 

What integrations are available for SMhack?

SMhack integrates with the following systems and applications:

  • Google Analytics
  • Slack

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