Solutionreach Dental Review

Convenient Patient Access

Today’s dental patients are tech-savvy. They want to be hands-on with their appointments and treatments. That is something Solutionreach Dental is aware of, that is why the total dental practice solution includes a patient portal and app. These features allow patients to schedule an appointment online, on any device, by themselves. This reduces the no-show rates as patients can choose a more convenient time for a check-up.

ASAP Appointments

In case a patient cancels, a dental practice can instantly alert their other patients about the opening. Solutionreach dental facilitates the swift notification of interested patients through an ASAP group within the platform. With the group set up, the software automatically informs those people of the available appointment slot and encourages them to give the clinic a call or to request an appointment online.

Two-Way Conversations

With Solutionreach Dental, dentists can communicate with their patients through texts via a HIPAA-compliant tool. This lets dental doctors categorize priority messages no matter where they are.

Additionally, Solutionreach Dental allows users to save a full history of their patient conversations for compliance purposes. Also, it is not just the text the solution keeps a record of—it also audits emojis and images for contextual purposes.

Timely Reminders

No-shows can hurt a dental practice as it is a missed opportunity to generate income. To remedy that, dental clinics can use the automated patient reminder feature in Solutionreach Dental. It lets them send customizable messages to patients to be sent at the right time and delivered via the patient’s preferred method, whether email or text.

Satisfaction Surveys

What do patients think of a dentist’s or a clinic’s service? With Solutionreach Dental, it is easy to find out. The solution comes with customizable surveys that let practitioners know whether they are performing to expectations or need to improve in selected areas.

Information Outreach

Patient education does not have to be limited to in-clinic brochures and in-appointment instructions. Dentists can extend it to educational newsletters sent to patients between appointments. This lets them keep up their engagement and create lasting relationships.

Dental Marketing

The Solutionreach platform is replete with tools that help dental clinics reach more potential patients. The solution aids them in creating targeted content that attracts and wins new clients. On top of that, they can use the same tools to retain their existing customers and to foster loyalty in them.

Online Reputation Management

Unhappy customers are wont to post about their no-good experience online. This can dissuade prospective patients from visiting the clinic. To avoid such pitfalls, dentists and their staff can use the Solutionreach Dental platform’s online reputation management dashboard to address patient woes on the web and to offer their gratitude to those who posted glowing reviews about them.