Spekit Review

Salesforce Documentation 

Spekit aids you in setting up and implementing the right kind of training needed by your sales teams so they can adopt and use important sales or business tools better. The platform permits you to easily create documentation for applications especially Salesforce. This way, you can share and reinforce all essential information, knowledge, and training for adopting Salesforce across your sales teams. 

With Spekit, you’ll be able to build Salesforce documentation right straight within Salesforce. You can choose specific fields, objects, options, or picklist values in Salesforce and create documentations for those existing pieces of information. You can also customize your Salesforce documentation by adding various types of contents in different formats, including videos, slides, walkthroughs,  images, PDFs, and infographics. 

The Salesforce documentation you built can be accessed by your sales teams from Salesforce and other web and mobile applications and tools they’re using. This means they can get all the information they need about using Salesforce wherever they are at any time, thereby increasing their efficiency, productivity, and performance. 

Spekit also provides you with an easy and centralized way to update your Salesforce documentations. For example, the platform enables you to instantly track any new fields, objections, or picklist values added to Salesforce. You can, then, modify your Salesforce documentations to keep them up-to-date with the latest changes made in Salesforce. When you update your Salesforce documentation in Spekit, Salesforce, or any app, all the changes you made are automatically applied to everywhere those documentations are shown. 

Sales Team Performance

The digital adoption platform doesn’t only help you improve how your sales teams adopt and use applications, but it also assists you in ensuring that they are able to perform well. Spekit allows you to deliver comprehensive and contextualized training to your sales teams so they can get all relevant information and knowledge where and when they need them most to enhance their performance. 

Aside from application documentations, Spekit also enables you to provide your sales teams with training resources related to the processes they are executing. You can set up these training resources together with application documentations with the platform. All these application documentations and training resources can be accessed by your sales teams across the different applications they are using. 

As a result, they can immediately find and access whatever information or answers they need while they are currently performing their specific tasks. For instance, as sales personnel is viewing the lead page in Salesforce, he can review your strategies for converting leads. Likewise, his teammate can check training content for personalization while writing an email in Gmail.  By surfacing relevant training resources and content within the workflows of your sales teams, you’ll be able to effortlessly reinforce strategies and methodologies and produce better results. 

Real-Time Analytics

Spekit lets you gain insights into the effectiveness and performance of your training. It delivers real-time metrics that help you measure and assess how your sales teams are engaging with training content. You can find out which training content they are viewing and using most of the time and which types of training content are performing well. 

In addition, you can ask them to give feedback about training content and share any sentiments or opinions they have regarding your training. You’ll be able to determine if they are experiencing difficulties in following certain processes or consuming training contents. This way, you can create training and content that are more responsive to their needs.