Squadcast Review
What is Squadcast?
Squadcast is a platform built around Site Reliability Engineering (SRE) practices with on-call scheduling and incident management capabilities. It helps tech teams of any size adopt the best SRE practices to boost their incident resolution metrics and their systems’ reliability. The platform provides its users with a centralized dashboard that displays the system’s health. Tech teams can track their SLIs, inspect SLOs, take automated actions, and use virtual incident war rooms for faster incident resolutions.
The software also comes with highly configurable features such as alert deduplication and contextual tagging, enabling tech teams to discover everything they need and take necessary actions efficiently. Tech teams can communicate any incident or the status of their service to relevant stakeholders through the Status Page, helping businesses attain transparency, which is one of SRE’s core features.
Furthermore, Squadcast converts incident data to actionable learning insights. The system offers an automated incident timeline that displays crucial information such as the date the incident happened, and the staff who resolved it. Platform users can also generate postmortem documents as well as MTTA/MTTR Performance Report with ease.
Squadcast comes with API, enabling businesses to integrate the system with third-party applications such as Google Hangouts, Slack, and Azure Monitor. The platform also offers native mobile applications that tech teams can use to manage incidents and take actions while on the go.
Show MoreOverview of Squadcast Benefits
SRE-Focused Platform
Squadcast is a Site Reliability Engineering (SRE)-focused software. It offers SRE-specific features that empower businesses to adopt the best practices of incident management through SRE principles.
Offers Site Reliability Essentials
Squadcast enables users to track Service Level Indicators (SLIs) such as status codes, memory, and latency, inspect Service Level Objectives (SLO) on a single dashboard, and use automated actions to reduce toil. Additionally, the app helps tech teams get their SLA as well as error budget expenditure under control.
Free Public Status Page
Transparency is one of SRE’s core principles. And Squadcast helps businesses attain transparency through the free status page. Tech teams can configure the public-facing services as well as their dependent components and display their status in real-time. Furthermore, the platform allows users to add a subscription option for their public status page.
Integrates With Wide Array Of Applications
Squadcast offers integration with third-party tools for monitoring, communications, log management, error tracking, version control, and a whole lot more. Examples of available integrations are AWS Cloud Trail, Cisco DNAC, Google Hangouts, Github, and Jenkins. The integration allows organizations to take action and collaborate across their existing suite of applications.
Incident Management On The Go
Squadcast has native mobile applications for Android and iOS devices, enabling your tech team to manage incidents and take actions even while away from the office. The app also comes with incident timelines, incident war rooms, and schedules.
Show MoreOverview of Squadcast Features
- Centralized SLO Dashboard
- War Room
- Public And Private Status Pages
- Alert Deduplication
- Event Tagging
- Tag-Based Routing
- On-Call Scheduling
- Rule-Based Suppression
- Auto Recorded Incident Timeline
- Analytics
What Problems Will Squadcast Solve?
Engineers, IT and DevOps/SRE teams choose Squadcast because they want to promote SRE best practices and not just manage on-call schedules and incident response. What makes it unique compared to other competitors in this space are:
- Promote SRE Best Practices – Squadcast is an SRE-focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature the software provider builds is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
- Site reliability Essentials – Ability to configure and monitor SLOs for latency, memory, and status codes. Bringing SLA and error budget expenditure under control.
- Free Public Status Page – One of the core principles of SRE is Transparency. Squadcast helps organizations level up their reliability and transparency with our free public Status page. They can configure their public-facing services and their dependent components and show their status in real-time directly within Squadcast.
Awards & Quality Certificates
Squadcast Position In Our Categories
Since businesses have specific business wants, it is wise they avoid deciding on a one-size-fits-all, ideal software system. Having said that, it would be hard to try to chance on such a software system even among well-known software systems. The rational thing to undertake should be to jot down the different vital functions that need inspection including major features, packages, skill levels of staff, organizational size, etc. The second step is, you must double down on the product research to a full extent. Have a look at some Squadcast evaluations and scrutinize the other software options in your list more closely. Such all-encompassing product investigation makes sure you avoid mismatched software solutions and subscribe to the one which delivers all the benefits your business requires.
Position of Squadcast in our main categories:
TOP
200
Squadcast is one of the top 200 IT Management Software products
If you are considering Squadcast it may also be sensible to investigate other subcategories of IT Management Software gathered in our base of B2B software reviews.
Organizations have diverse wants and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find a perfect off-the-shelf software product that meets all your business wants. The wise thing to do would be to customize the application for your special needs, employee skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized leading systems. Though these may be widely used, they may not be the ideal fit for your particular requirements. Do your groundwork, look into each short-listed system in detail, read a few Squadcast IT Management Software reviews, contact the maker for explanations, and finally choose the product that presents what you require.
How Much Does Squadcast Cost?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
What are Squadcast pricing details?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
Squadcast offers a free plan and two enterprise pricing packages billable on a monthly and annual basis:
Essential Plan – $0
- 200 Free SMS
- 200 Free Calls
- 100 Response Actions Per Month
- 5 Services
- 5 SLOs
- 1 Status Page
-
10 Incident Postmortem with Templates
- Unlimited Email & Push Notifications
- Unlimited SLIs
- On-call Schedules
- Escalation Policies
- Schedule Overrides
- Squads
- Multiple Alert Sources For A Single Service
- Alert Deduplication
- Service Maintenance Windows
- Rule-based Alert Suppression
- SLO Tracking Dashboards
- Subscribe to Status Page
- Public Status Page
- Incident War Rooms
- ChatOps Integration
- Historical Incident Search
- Event Severity Levels
- Native Integrations With The Event Source
- Events Attributes-Based Incident Routing
- MTTA / MTTR Performance Report
- Auto Recorded Incident Timelines
- User and Incident-Based Analytics
- API
- Role-based Access Control
- Mobile App
- Knowledge Base
- 6-Months Data Retention
Pro Plan – $12/user/month ($9/user/month if billed annually)
- Up to 10 Free Stakeholders
- Unlimited Free SMS
- Unlimited Free Calls
- Unlimited Response Actions
- Unlimited Services
- Unlimited SLOs
-
Unlimited Incident Postmortem with Templates
- 5 Status Page
- Private Status Page
- Everything in the Essential Plan
- JIRA Integration
- SCM Integrations for the Dynamic Squad
- Phone, Email, & Chat Support
- 1-year Data Retention
-
Exportable Incident Timelines
Enterprise Plan – $25/user/month ($19/user/month if billed annually)
- Unlimited Stakeholders
- Unlimited Number of Status Pages
- Everything in the Pro Plan
- Single Sign-On
- Customer Reliability Engineer
- Dedicated Account Manager
- Unlimited Data Retention
User Satisfaction
Positive Social Media Mentions
99
Negative Social Media Mentions
12
We realize that when you choose to purchase a IT Management Software it’s important not only to find out how professionals rank it in their reviews, but also to discover if the real users and companies that bought this software are indeed content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Squadcast reviews across a broad range of social media sites. The information is then presented in a simple to understand way revealing how many people had positive and negative experience with Squadcast. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Squadcast?
Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:
- AWS CloudTrail
- AWS CloudWatch
- AppDynamics
- App Signal
- Azure Monitor
- Azure AD SSO
- Buildkite
- Circleci
- Checkmk
- Cisco DNAC
- CopperEgg
- Conviva
- Crashlytics
- Coralogix
- Custom SAML 2.0
- Dynatrace
- Datadog
- Elastic
- ElastAlert
- Freshping
- Ghost Inspector
- Github
- Google SSO
- Google Hangouts
- Graylog
- Grafana
- InsightOps
- Instana
- Icinga2
- HoneyBadger
- HetrixTools
- Jira Server
- Jira Cloud
- Jenkins
- Microsoft ADFS SSO
- Logstash
- Loggly
- LogDNA
- Okta
- New Relic
- Nagios
- MongoDB
- Papertrail
- PRTG Network Monitor
- OverOps
- OpManager
- Rollbar
- Rapid7 InsightIDR
- Prometheus
- Pingdom
- Sensu
- Sematext
- Scout APM
- Runscope
- SignalFX
- Server Density
- Sentry
- Sensu Go
- Splunk
- SolarWinds AppOptics APM
- Slack
- Site24x7
- StatusCake
- Stacktify’s Retrace
- Stackdriver
- Sqreen
- Uptime Robot
- Terraform
- Sysdig
- Sumo Logic
- Zabbix
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