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Squadcast Review

Squadcast
Our score: 8.6 User satisfaction: 89%

What is Squadcast?

Squadcast is a platform built around Site Reliability Engineering (SRE) practices with on-call scheduling and incident management capabilities. It helps tech teams of any size adopt the best SRE practices to boost their incident resolution metrics and their systems’ reliability. The platform provides its users with a centralized dashboard that displays the system’s health. Tech teams can track their SLIs, inspect SLOs, take automated actions, and use virtual incident war rooms for faster incident resolutions.

The software also comes with highly configurable features such as alert deduplication and contextual tagging, enabling tech teams to discover everything they need and take necessary actions efficiently. Tech teams can communicate any incident or the status of their service to relevant stakeholders through the Status Page, helping businesses attain transparency, which is one of SRE’s core features.

Furthermore, Squadcast converts incident data to actionable learning insights. The system offers an automated incident timeline that displays crucial information such as the date the incident happened, and the staff who resolved it. Platform users can also generate postmortem documents as well as MTTA/MTTR Performance Report with ease. 

Squadcast comes with API, enabling businesses to integrate the system with third-party applications such as Google Hangouts, Slack, and Azure Monitor. The platform also offers native mobile applications that tech teams can use to manage incidents and take actions while on the go.

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Overview of Squadcast Benefits

SRE-Focused Platform

Squadcast is a Site Reliability Engineering (SRE)-focused software. It offers SRE-specific features that empower businesses to adopt the best practices of incident management through SRE principles.

Offers Site Reliability Essentials

Squadcast enables users to track Service Level Indicators (SLIs) such as status codes, memory, and latency, inspect Service Level Objectives (SLO) on a single dashboard, and use automated actions to reduce toil. Additionally, the app helps tech teams get their SLA as well as error budget expenditure under control.

Free Public Status Page

Transparency is one of SRE’s core principles. And Squadcast helps businesses attain transparency through the free status page. Tech teams can configure the public-facing services as well as their dependent components and display their status in real-time. Furthermore, the platform allows users to add a subscription option for their public status page.

Integrates With Wide Array Of Applications

Squadcast offers integration with third-party tools for monitoring, communications, log management, error tracking, version control, and a whole lot more. Examples of available integrations are AWS Cloud Trail, Cisco DNAC, Google Hangouts, Github, and Jenkins. The integration allows organizations to take action and collaborate across their existing suite of applications.

Incident Management On The Go

Squadcast has native mobile applications for Android and iOS devices, enabling your tech team to manage incidents and take actions even while away from the office. The app also comes with incident timelines, incident war rooms, and schedules.

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Overview of Squadcast Features

  • Centralized SLO Dashboard
  • War Room
  • Public And Private Status Pages
  • Alert Deduplication
  • Event Tagging
  • Tag-Based Routing
  • On-Call Scheduling
  • Rule-Based Suppression
  • Auto Recorded Incident Timeline
  • Analytics

What Problems Will Squadcast Solve?

Engineers, IT and DevOps/SRE teams choose Squadcast because they want to promote SRE best practices and not just manage on-call schedules and incident response. What makes it unique compared to other competitors in this space are:

  • Promote SRE Best Practices – Squadcast is an SRE-focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature the software provider builds is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
  • Site reliability Essentials – Ability to configure and monitor SLOs for latency, memory, and status codes. Bringing SLA and error budget expenditure under control.
  • Free Public Status Page – One of the core principles of SRE is Transparency. Squadcast helps organizations level up their reliability and transparency with our free public Status page. They can configure their public-facing services and their dependent components and show their status in real-time directly within Squadcast.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Squadcast Position In Our Categories

Knowing that companies have special business-related requirements, it is rational they avoid settling on a one-size-fits-all, ”best” business program. Needless to say, it is almost impossible to try to find such an app even among recognizable software products. The reasonable thing to undertake is to spell out the several key factors which necessitate consideration such as important features, budget, technical skill capability of staff members, business size, etc. Next, you should follow through your research exhaustively. Have a look at some Squadcast evaluations and explore the other applications in your shortlist in detail. Such well-rounded product investigation guarantees you steer clear of poorly fit apps and select the one that delivers all the benefits your company requires for success.

Position of Squadcast in our main categories:

TOP 200

Squadcast is one of the top 200 IT Management Software products

If you are interested in Squadcast it could also be beneficial to analyze other subcategories of IT Management Software collected in our database of SaaS software reviews.

Organizations have different wants and requirements and no software application can be ideal in such a condition. It is useless to try to find a perfect out-of-the-box software product that meets all your business needs. The wise thing to do would be to modify the application for your unique needs, worker skill levels, budget, and other factors. For these reasons, do not hurry and invest in well-publicized leading systems. Though these may be widely used, they may not be the best fit for your unique needs. Do your research, investigate each short-listed platform in detail, read a few Squadcast IT Management Software reviews, contact the vendor for explanations, and finally choose the application that provides what you need.

How Much Does Squadcast Cost?

Squadcast Pricing Plans:

Free Trial

Essential Plan

$0

Pro Plan

$12/user/month

Enterprise Plan

$25/user/month

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What are Squadcast pricing details?

Squadcast Pricing Plans:

Free Trial

Essential Plan

$0

Pro Plan

$12/user/month

Enterprise Plan

$25/user/month

Squadcast offers a free plan and two enterprise pricing packages billable on a monthly and annual basis:

Essential Plan – $0

  • 200 Free SMS
  • 200 Free Calls
  • 100 Response Actions Per Month
  • 5 Services
  • 5 SLOs
  • 1 Status Page
  • 10 Incident Postmortem with Templates
  • Unlimited Email & Push Notifications
  • Unlimited SLIs
  • On-call Schedules
  • Escalation Policies
  • Schedule Overrides
  • Squads
  • Multiple Alert Sources For A Single Service
  • Alert Deduplication
  • Service Maintenance Windows
  • Rule-based Alert Suppression
  • SLO Tracking Dashboards
  • Subscribe to Status Page
  • Public Status Page
  • Incident War Rooms
  • ChatOps Integration
  • Historical Incident Search
  • Event Severity Levels
  • Native Integrations With The Event Source
  • Events Attributes-Based Incident Routing
  • MTTA / MTTR Performance Report
  • Auto Recorded Incident Timelines
  • User and Incident-Based Analytics
  • API
  • Role-based Access Control
  • Mobile App
  • Knowledge Base
  • 6-Months Data Retention

Pro Plan – $12/user/month ($9/user/month if billed annually)

  • Up to 10 Free Stakeholders
  • Unlimited Free SMS
  • Unlimited Free Calls
  • Unlimited Response Actions
  • Unlimited Services
  • Unlimited SLOs
  • Unlimited Incident Postmortem with Templates
  • 5 Status Page
  • Private Status Page
  • Everything in the Essential Plan
  • JIRA Integration
  • SCM Integrations for the Dynamic Squad
  • Phone, Email, & Chat Support
  • 1-year Data Retention
  • Exportable Incident Timelines

Enterprise Plan – $25/user/month ($19/user/month if billed annually)

  • Unlimited Stakeholders
  • Unlimited Number of Status Pages
  • Everything in the Pro Plan
  • Single Sign-On
  • Customer Reliability Engineer
  • Dedicated Account Manager
  • Unlimited Data Retention

User Satisfaction

Positive Social Media Mentions 99
Negative Social Media Mentions 12

We know that when you choose to purchase a IT Management Software it’s vital not only to learn how experts rank it in their reviews, but also to find out if the real clients and enterprises that bought it are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Squadcast reviews across a vast range of social media sites. The data is then featured in an easy to understand form showing how many people had positive and negative experience with Squadcast. With that information available you will be ready to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Squadcast?

Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:

  • AWS CloudTrail
  • AWS CloudWatch
  • AppDynamics
  • App Signal
  • Azure Monitor
  • Azure AD SSO
  • Buildkite
  • Circleci
  • Checkmk
  • Cisco DNAC
  • CopperEgg
  • Conviva
  • Crashlytics
  • Coralogix
  • Custom SAML 2.0
  • Dynatrace
  • Datadog
  • Elastic
  • ElastAlert
  • Freshping
  • Ghost Inspector
  • Email
  • Github
  • Google SSO
  • Google Hangouts
  • Graylog
  • Grafana
  • InsightOps
  • Instana
  • Icinga2
  • HoneyBadger
  • HetrixTools
  • Jira Server
  • Jira Cloud
  • Jenkins
  • Microsoft ADFS SSO
  • Logstash
  • Loggly
  • LogDNA
  • Okta
  • New Relic
  • Nagios
  • MongoDB
  • Papertrail
  • PRTG Network Monitor
  • OverOps
  • OpManager
  • Rollbar
  • Rapid7 InsightIDR
  • Prometheus
  • Pingdom
  • Sensu
  • Sematext
  • Scout APM
  • Runscope
  • SignalFX
  • Server Density
  • Sentry
  • Sensu Go
  • Splunk
  • SolarWinds AppOptics APM
  • Slack
  • Site24x7
  • StatusCake
  • Stacktify’s Retrace
  • Stackdriver
  • Sqreen
  • Uptime Robot
  • Terraform
  • Sysdig
  • Sumo Logic
  • Zabbix
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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