SurchX Review
What is SurchX?
SurchX is a surcharge solution that enables merchants to increase their profits by surcharging their customers and still retain or even grow their client base. Majority of the modern consumers use credit cards to pay for products and services and each transaction entails a credit card processing fee that is usually 3% of the actual price, which is paid by merchants to credit card companies. This burns a huge hole to the merchants’ revenue – up to 30% of their profit.
With SurchX, merchants recover operational losses due to processing fees from credit card companies by securely passing said fees to their customers. The software does this while adhering to compliance policies of 67 regulatory bodies in the United States.
When a customer pays via credit card, SurchX’s powerful API instantly immediately recognizes the credit card being used, the processing fee being charged, and how much of the fee can the merchant pass on to the customer as permitted by the law. SurchX then automatically adds the processing fee to the customer’s total purchase price.
Show MoreOverview of SurchX Benefits
Recover Losses
SurchX presents merchants and retailers with a secure and legal way to recover their losses due to credit card processing fees. As many customers purchase products and pay for services using credit cards instead of cash, merchants have to shoulder the costs of credit card processing fees, which represents 30% of their annual profit.
With SurchX, you are able to pass on processing fees to your customers and recoup your losses. That means more profit for your business.
Completely Legal
Surcharging your customers is legal, although the amount you can pass on to your customers varies based on location, prevailing policies, and laws. SurchX is compliant with over 60 regulatory bodies and does all the calculating and charging.
The software automatically identifies the credit card of the buyer and the processing fees and instantly scours its database for policies and laws that apply to the said transaction. Based on its findings, SurchX then passes on the processing fee to the customer, the amount depending on what the law allows. You never have to worry about breaking any law with SurchX.
Consumers are okay with it
According to research, the vast majority of customers don’t mind paying the credit card processing fee whenever they transact using their credit cards. That means you don’t have to worry about losing customers if you start surcharging them.
Show MoreOverview of SurchX Features
- Powerful API
- Compliant With Leading Regulatory Bodies
- Compatible with over 600k credit card types
- Integrations with popular payment gateways and shopping carts
What Problems Will SurchX Solve?
Use cases:
- SurchX tested on a mini storage business with recurring revenues. They disclosed the surcharge. No one canceled, no one complained. Four people out of 2,350 opted for an alternative payment method.
- Food delivery services and supermarkets with narrow margins can use SurchX. Supermarkets often have net margins of 1% and rely on turnover to make money.
- SurchX is used by call centers. SurchX specializes in making Card-Not-Present transactions, where customers often use reward cards that cost merchants interchange fees and higher processing costs.
Awards & Quality Certificates
SurchX Position In Our Categories
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Position of SurchX in our main categories:
TOP
500
SurchX is one of the top 500 eCommerce Platforms products
If you are interested in SurchX it could also be beneficial to investigate other subcategories of eCommerce Platforms listed in our database of SaaS software reviews.
It is crucial to note that hardly any app in the eCommerce Platforms category is a perfect solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few SurchX eCommerce Platforms reviews first as some solutions can dominate exclusively in a very narrow set of applications or be created with a very specific type of industry in mind. Others may function with a goal of being simple and intuitive and therefore lack complex features needed by more experienced users. There are also solutions that support a broad group of customers and give you a complex feature set, however this frequently comes at a higher price of such a solution. Be certain that you're aware of your requirements so that you purchase a service that has specifically the features you look for.
How Much Does SurchX Cost?
SurchX Pricing Plans:
Free Trial
SurchX
Free
What are SurchX pricing details?
SurchX Pricing Plans:
Free Trial
SurchX
Free
SurchX is free. It doesn’t offer enterprise pricing. In most cases, they don’t charge anything or they may add 0.5% to the transaction, depending on various situations. For more info, get in touch with the software vendor.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to buy a eCommerce Platforms it’s important not only to see how professionals score it in their reviews, but also to check if the real people and companies that bought it are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SurchX reviews across a broad array of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with SurchX. With that information at your disposal you should be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SurchX?
SurchX integrates with the following business systems and applications:
- Magento
- Woocommerce
- Shopify
- Shopify+
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