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SurchX Review

SurchX
Our score: 8.0 User satisfaction: N/A

What is SurchX?

SurchX is a surcharge solution that enables merchants to increase their profits by surcharging their customers and still retain or even grow their client base. Majority of the modern consumers use credit cards to pay for products and services and each transaction entails a credit card processing fee that is usually 3% of the actual price, which is paid by merchants to credit card companies. This burns a huge hole to the merchants’ revenue – up to 30% of their profit.

With SurchX, merchants recover operational losses due to processing fees from credit card companies by securely passing said fees to their customers. The software does this while adhering to compliance policies of 67 regulatory bodies in the United States.

When a customer pays via credit card, SurchX’s powerful API instantly immediately recognizes the credit card being used, the processing fee being charged, and how much of the fee can the merchant pass on to the customer as permitted by the law. SurchX then automatically adds the processing fee to the customer’s total purchase price.

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Overview of SurchX Benefits

Recover Losses

SurchX presents merchants and retailers with a secure and legal way to recover their losses due to credit card processing fees. As many customers purchase products and pay for services using credit cards instead of cash, merchants have to shoulder the costs of credit card processing fees, which represents 30% of their annual profit.

With SurchX, you are able to pass on processing fees to your customers and recoup your losses. That means more profit for your business.

Completely Legal

Surcharging your customers is legal, although the amount you can pass on to your customers varies based on location, prevailing policies, and laws. SurchX is compliant with over 60 regulatory bodies and does all the calculating and charging.

The software automatically identifies the credit card of the buyer and the processing fees and instantly scours its database for policies and laws that apply to the said transaction. Based on its findings, SurchX then passes on the processing fee to the customer, the amount depending on what the law allows. You never have to worry about breaking any law with SurchX.

Consumers are okay with it

According to research, the vast majority of customers don’t mind paying the credit card processing fee whenever they transact using their credit cards. That means you don’t have to worry about losing customers if you start surcharging them.

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Overview of SurchX Features

  • Powerful API
  • Compliant With Leading Regulatory Bodies
  • Compatible with over 600k credit card types
  • Integrations with popular payment gateways and shopping carts

What Problems Will SurchX Solve?

Use cases:

  • SurchX tested on a mini storage business with recurring revenues. They disclosed the surcharge. No one canceled, no one complained. Four people out of 2,350 opted for an alternative payment method.
  • Food delivery services and supermarkets with narrow margins can use SurchX. Supermarkets often have net margins of 1% and rely on turnover to make money.
  • SurchX is used by call centers. SurchX specializes in making Card-Not-Present transactions, where customers often use reward cards that cost merchants interchange fees and higher processing costs.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SurchX Position In Our Categories

Keeping in mind companies have special business needs, it is only wise they avoid deciding on an all-in-one, “perfect” software product. At any rate, it is nearly futile to find such an app even among popular software solutions. The best thing to do can be to jot down the numerous vital factors which necessitate careful thought including major features, budget, skill competence of the users, company size, etc. Thereafter, you should double down on your research systematically. Browse over some of these SurchX analyses and scrutinize the other software programs in your list more closely. Such comprehensive research makes sure you stay away from unsuitable apps and choose the system that provides all the features your business requires.

Position of SurchX in our main categories:

TOP 500

SurchX is one of the top 500 eCommerce Platforms products

If you are interested in SurchX it could also be sensible to investigate other subcategories of eCommerce Platforms listed in our base of B2B software reviews.

There are popular and widely used systems in each software category. But are they necessarily the best fit for your enterprise’s unique needs? A popular software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few SurchX eCommerce Platforms reviews and mull over the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, select a few apps that fit your requirements. Try out the free trials of these platforms, read online opinions, get clarifications from the seller, and do your homework thoroughly. This profound homework is sure to assist you choose the most excellent software solution for your company’s specific requirements.

How Much Does SurchX Cost?

SurchX Pricing Plans:

Free Trial

SurchX

Free

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What are SurchX pricing details?

SurchX Pricing Plans:

Free Trial

SurchX

Free

SurchX is free. It doesn’t offer enterprise pricing. In most cases, they don’t charge anything or they may add 0.5% to the transaction, depending on various situations. For more info, get in touch with the software vendor.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a eCommerce Platforms it’s important not only to find out how experts rank it in their reviews, but also to discover whether the real users and enterprises that bought this software are genuinely satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SurchX reviews across a wide array of social media sites. The information is then featured in an easy to digest format indicating how many people had positive and negative experience with SurchX. With that information at hand you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SurchX?

SurchX integrates with the following business systems and applications:

  • Magento
  • Woocommerce
  • Shopify
  • Shopify+
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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