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Sysomos Review

Sysomos
Our score: 8.9 User satisfaction: 96%

What is Sysomos?

Sysomos is an analytics service that provides business intelligence to social media, offering great leverage to its users so they can understand their market better and engage their audiences more effectively in social media through a variety of powerful tools the platform makes available to make such effective engagements possible.

As one of the leading global providers of social analytics and insights, Sysomos serves the needs of the world’s leading agencies and more than 80 percent of the world’s brands. It is powered by the most advanced data science platform that makes it a top of the line analytics service.

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Overview of Sysomos Benefits

Sysomos offers a variety of products that address the different needs for business intelligence in social media. One of these products is MAP, a social research and analytics engine with a massive, searchable database that indexes and analyzes billions of conversations as they happen across the social web to give a clear picture of the people and conversations that will matter to your brand and take deep, actionable insights based on such data.

Real-time online social monitoring and engagement is also available with Heartbeat. It collects all relevant information online so companies can track and measure activity around their brands and products. For Facebook-specific needs, Scout offers Facebook trends and topics analysis with aggregated and anonymized data. This tool lets users uncover what people interact with in Facebook when it comes to the brand, the products, and even the competition.

Sysomos offers image monitoring as well through Gaze. Made for social media, analytics, campaign management and reporting, Gaze finds images of your brand across all social channels and brings them together in one place and be aware of the visuals they share and see that will be helpful in marketing strategies.

For social marketing needs, there is Expion, which provides marketers the tools to discover top performing content, plan upcoming campaigns, engage with audiences and measure paid and organic metrics for audience targeting in near real time.

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Overview of Sysomos Features

  • Single interface
  • Unlimited search with unlimited results
  • Influencer identification
  • Advanced market insight
  • Analytics
  • Real-time monitoring
  • Competitive benchmarking

Sysomos Position In Our Categories

Because companies have distinct business-related requirements, it is prudent they steer clear of buying an all-in-one, ideal software system. Needless to say, it would be futile to try to discover such application even among popular software solutions. The better thing to undertake is to note down the varied important aspects which need inspection including major features, pricing, technical skill capability of staff members, company size, etc. After which, you should do the product research through and through. Go over some Sysomos review articles and check out the other software programs in your shortlist in detail. Such well-rounded research guarantees you circumvent mismatched software products and choose the one that meets all the function your company requires.

Position of Sysomos in our main categories:

TOP 50

Sysomos is one of the top 50 Business Intelligence Software products

TOP 100

Sysomos is one of the 100 Marketing Software products

Each company has different wants and requires a system that can be customized for their size, type of employees and buyers, and the specific industry they are in. For these reasons, no software can proffer perfect features off-the-shelf. When you look for a software app, first be sure what you want it for. Read some Sysomos Social Media Monitoring Software reviews and ask yourself do you need basic functionality or do you require advanced features? Are there any industry-specific features that you are looking for? Get the answers to these questions to aid your search. There are multiple factors that you need to reflect on and these include your budget, specific business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the system that offers all that you want to improve your firm effectiveness and productivity.

How Much Does Sysomos Cost?

Sysomos Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Sysomos pricing details?

Sysomos Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Sysomos offers a separate SMB and enterprise pricing tier for each product, calculated in accordance with the business’s scale and needs. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 87
Negative Social Media Mentions 4

We realize that when you make a decision to buy a Social Media Monitoring Software it’s crucial not only to find out how professionals rank it in their reviews, but also to discover if the actual clients and enterprises that bought these solutions are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Sysomos reviews across a vast array of social media sites. The data is then featured in a simple to digest way revealing how many people had positive and negative experience with Sysomos. With that information available you will be ready to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Sysomos?

Sysomos offers Data, Charts, Sentiment, Engagement, and Workflow API, the same as a variety of analytic widgets you can use to connect it to your other business systems. A long list of social media listening tools is also available.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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