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ThoughtSpot Review

ThoughtSpot
Our score: 8.2 User satisfaction: 100%

What is ThoughtSpot?

ThoughtSpot is a next-generation, search-driven analytics solutions for enterprises. It enables every user to pull up relevant company information in a matter of seconds, due to the platform’s powerful search and data analysis capabilities that can provide automated insights with one mouse click.

ThoughtSpot allows users to share information across the enterprise speedily because of the solution’s rapid performance. With this, even dispersed members of an organization can share intelligence with each other seamlessly.

More than that, ThoughtSpot gives users the power of a thousand analysts within easy reach. The AI-backed solution provides companies with fast answers gleaned from their existing data and transform them into a story that is visual and digestible for every stakeholder.

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Overview of ThoughtSpot Benefits

Single BI Solution

Instead of relying on several intelligence and analytics platforms to gather all kinds of relevant data, companies can eschew them and settle for one application: ThoughtSpot. That is because the platform offers visibility into all aspects of the business to enable companies to adequately meet the challenges that may come their way.

Powerful Search Function

ThoughtSpot is a search-driven solution that allows users to look for any kind of data within the search bar. The platform even offers smart suggestions as users type with the help of DataRank. This makes data more accessible even to users who are less familiar with BI tools.

Instantaneously-Created Charts

Rather than going through multiple processes to create a chart, users can automatically view data graphically because of ThoughtSpot’s instant chart creation ability. This allows users to generate a visually-appealing and easily-understandable story with a few mouse or keyboard clicks that they can present on-premises or share via email to stakeholders.

Maximized Data Sources

With ThoughtSpot, businesses can connect all of their data sources and enable users to search for and access information from any one of them directly from the platform. This lets companies give their users fast access to information any time they need them.

Granular User Definition

To ensure that only those with the proper authorizations can view sensitive company data, ThoughtSpot allows administrators to stringently control who has access to which rows and columns and sections of intelligence. On top of that, the solution also protects search suggestions according to these settings.

Unlimited Data Scaling

As businesses grow, so do their data needs. This is something the creators of ThoughtSpot understand, which is why the platform can be scaled up with ease. Aside from that, it also applies automatic load balancing across all servers to ensure that it offers the best performance to users.

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Overview of ThoughtSpot Features

  • Guided Search
  • Automated Insights
  • Search Suggestions
  • Real-Time Keyword Validation
  • Query Transparency
  • Chart Creation
  • Pinboards Creation & Sharing
  • Drag-and-Drop Capability
  • Drill Anywhere Capability
  • Cross-Source Analysis
  • Granular User Access Control
  • Calculation Engine
  • Data Sharding & Replication

ThoughtSpot Position In Our Categories

Because companies have unique business-related wants, it is prudent they abstain from seeking an all-encompassing, “perfect” business program. Nonetheless, it is almost impossible to discover such application even among sought-after software solutions. The best thing to do can be to shortlist the various key factors that entail consideration including critical features, costing, technical skill aptitude of staff members, business size, etc. Thereafter, you should do your research exhaustively. Go over some of these ThoughtSpot evaluations and explore each of the solutions in your shortlist more closely. Such comprehensive product research ascertains you avoid unfit apps and subscribe to the one that provides all the features your business requires.

Position of ThoughtSpot in our main categories:

TOP 200

ThoughtSpot is one of the top 200 Business Intelligence Software products

If you are interested in ThoughtSpot it could also be a good idea to analyze other subcategories of Business Intelligence Software listed in our base of SaaS software reviews.

It is crucial to note that virtually no service in the Business Intelligence Software category is going to be an ideal solution that can match all the needs of different company types, sizes and industries. It may be a good idea to read a few ThoughtSpot Business Intelligence Software reviews first as some services can dominate exclusively in a really narrow group of applications or be designed with a very specific type of industry in mind. Others may operate with a goal of being easy and intuitive and therefore lack advanced functionalities desired by more experienced users. You can also come across services that cater to a broad group of customers and give you a powerful feature toolbox, however that usually comes at a higher cost of such a software. Be certain that you're aware of your requirements so that you pick a service that offers all the functionalities you search for.

How Much Does ThoughtSpot Cost?

ThoughtSpot Pricing Plans:

Free Trial

Enterprise

Contact vendor

Extended Enterprise

Contact vendor

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What are ThoughtSpot pricing details?

ThoughtSpot Pricing Plans:

Free Trial

Enterprise

Contact vendor

Extended Enterprise

Contact vendor

ThoughtSpot offers two packages, both featuring unlimited users.  Contact the vendor to know more about their enterprise pricing details and other product information.

Enterprise – request pricing information

  • Unlimited Users
  • Scale in 250GB Increments
  • Guided Search
  • SpotIQ Automated Insights
  • Intelligent Search Suggestions
  • Real-Time Keyword Validation
  • Query Transparency
  • Automatic Best-Fit Chart Creation
  • Pinboards Creation & Sharing
  • Drill Anywhere
  • Custom Branding
  • Native & JDBC/ODBC Compliant Connectors
  • High-Speed Bulk Data Loader
  • Cross-Source Analysis
  • LDAP & SAML Integration
  • Granular Access Control
  • In-Memory Calculation Engine
  • Data Sharding & Replication
  • Built-In Fault Tolerance
  • Scale-Out Ready

Extended Enterprise – request pricing information

  • Unlimited Users
  • Scale in 250GB Increments
  • All Enterprise Features
  • Embedded Relational Search
  • Embedded Charts & Pinboards
  • Data API Access
  • User/Groups Management API
  • Metadata API
  • Unlimited Groups

User Satisfaction

Positive Social Media Mentions 157
Negative Social Media Mentions 0

We realize that when you choose to buy a Business Intelligence Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to check whether the real users and companies that use this software are indeed satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ThoughtSpot reviews across a broad array of social media sites. The data is then displayed in an easy to digest way indicating how many clients had positive and negative experience with ThoughtSpot. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ThoughtSpot?

ThoughtSpot integrates with various data sources such as the following:

  • Microsoft Excel
  • SAP
  • Twitter
  • Facebook
  • Google Analytics
  • Salesforce
  • Marketo
  • JIRA
  • Oracle
  • MySQL
  • SQL Server
  • IBM DB2
  • Teradata

The platform also offers Extended Enterprise subscribers access to the solution’s APIs. For more information about integrations, contact support or view the documentation on the website.

ThoughtSpot User Reviews

ThoughtSpot average rating:

Average score
4.2/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Lenore

PROS: The user journey in ThoughtSpot is very effortless from beginning to end. We are particularly impressed with its maximized collection of data sources and granular user definitions. So now we don't need experts to create charts, thus, eliminating staffing costs.

CONS: We occasionally encounter loading errors. But you can request help from its technical support and they suggest some setup adjustments for the app to run faster.

Reviewed 4 years ago

Read full review >

The least favorable review

Ari

PROS: I can upload files on the web using just URL. This makes my uploading process easier and faster.

CONS: It sucks that it imposes limits on uploading files.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

The best BI startup

Read full review >
Fiona
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.11.2021 Company Size: Industry: N/A

PROS: ThoughtSpot is a topnotch business intelligence tool that I have seen progress beginning its creation and up to know what it is now with its countless upgrades.

CONS: ThoughtSpot is often quite behind other rivals when it comes to introducing new iterations. So I suggest they accelerate their advancement.

What do you think about this review?

Great Poor

Incredible for data search and management

Read full review >
Myrtie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2021 Company Size: More than 100 Employees Industry: Education Management

PROS: ThoughtSpot is the best BI out there, with its vast features and competitive pricing.

CONS: I haven't experienced any error or slow down so I'm very pleased about this.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Robust in analytics and visuals

Read full review >
Isabel
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: ThoughtSpot harnesses a powerful machine learning tool that can more accurately find what we want based on simple word searches and provide insights with more detail as to how these data are relevant to us.

CONS: Moving forward, I hope to see ThoughtSpot adopt new features like sharing and new visualization templates.

What do you think about this review?

Great Poor

Remarkable searching solution

Read full review >
Ari
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Banking

PROS: I can upload files on the web using just URL. This makes my uploading process easier and faster.

CONS: It sucks that it imposes limits on uploading files.

What do you think about this review?

Great Poor

Having flexibility in your data management is amazing

Read full review >
Lenore
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2021 Company Size: More than 100 Employees Industry: Publishing

PROS: The user journey in ThoughtSpot is very effortless from beginning to end. We are particularly impressed with its maximized collection of data sources and granular user definitions. So now we don't need experts to create charts, thus, eliminating staffing costs.

CONS: We occasionally encounter loading errors. But you can request help from its technical support and they suggest some setup adjustments for the app to run faster.

What do you think about this review?

Great Poor

Impressive BI and easy even for beginners

Read full review >
Otto
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 07.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: With its SpotIQ Automated Insights and intelligent search suggestions, among others, ThoughtSpot stepped up the game for BI. It is extremely user-friendly and has been improving with very useful upgrades.

CONS: I often encounter errors when uploading files. It's very limiting.

What do you think about this review?

Great Poor

Powerful tool with multiple functionalities

Read full review >
Winston
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 05.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: ThoughtSpot offers a wide array of visualization options that you can customize flexibly to fit them to your needs. It also integrates seamlessly with Microsoft tools. Its smooth operationalization gives me peace of mind.

CONS: I hope it could offer training for onboarding so this could make the learning process easier and faster. Apart from this, we encounter lags in the load time after changing data streams and filters being used. We hope, overall, its technical team could proactively and systematically check errors happening in the software.

What do you think about this review?

Great Poor

Excellent

Read full review >
Cameron
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.04.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: ThoughtSpot is a great miner of data. It goes beyond searching to providing data which you never thought you could make use of until you used ThoughtSpot

CONS: This platform perfectly suits my needs. I have no issue with it whatsoever.

What do you think about this review?

Great Poor

A good find

Read full review >
Elian
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.02.2021 Company Size: Industry: Retail

PROS: ThoughtSpot can integrate smoothly with all widely used warehousing software, and it provides an automated calendar that is easily accessible to our team.

CONS: Their pricing should be more at par with its competitors so it can be more attractive. Then, in the beginning, we needed time to learn ThoughtSpot which I think is normal with all transitions.

What do you think about this review?

Great Poor

Thumbs up to management

Read full review >
Kurt
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: ThoughSpot is an excellent BI tool that can integrate with your various data sources, and you can access all of them through only ThoughtSpot. It also has a set of stringent standards to ensure that only authorized people have access to sensitive data.

CONS: It held a forum session that was very organized and had panelists with really helpful insights.

What do you think about this review?

Great Poor

Cool BI for data search

Read full review >
Lolita
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 18.04.2020 Company Size: Industry: N/A

PROS: I'm saving a great deal of time in changing charts and variables, in using the real-time keyword validation feature, and leveraging insights provided by SpotIQ

CONS: It took quite a learning curve before we could understand the interface and how certain commands work. There remain tedious processes in the system, such as when producing sheets and when sharing access to documents.

What do you think about this review?

Great Poor

Your mus-have BI tool for key search

Read full review >
Kristofer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.04.2020 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

PROS: ThoughtSpot boasts of a powerful search function that allows easier and faster mining of data. Apart from this, I love that ThoughSpot allows easy creation of charts to make them visually appealing and understandable.

CONS: I attended a session to learn more about how organizations leverage ThoughtSpot but most had very generic insights, which were not helpful for someone like me who has an average understanding on how to use the software.

What do you think about this review?

Great Poor

Accelerates your work time

Read full review >
Erwin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Its biggest strengths for me are its interface, SpotIQ Analytics, integration with various other tools, and prompt action from its technical support team.

CONS: I hope it could allow more room for modification in data modeling.

What do you think about this review?

Great Poor

Excellent for data engineers

Read full review >
Dante
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.03.2020 Company Size: Industry: N/A

PROS: It processes and creates visualizations of data like the speed of the light. The easy to customize and understand interface is also a must-have.

CONS: The command for modifying category labels can be a bit tricky.

What do you think about this review?

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The best BI startup

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Fiona
4/5

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Published on: 17.11.2021 Company Size: Industry: N/A

Incredible for data search and management

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Myrtie
5/5

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5/5

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5/5

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Published on: 16.10.2021 Company Size: More than 100 Employees Industry: Education Management

Robust in analytics and visuals

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Isabel
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2021 Company Size: 11-50 Employees Industry: N/A

Remarkable searching solution

Read full review >
Ari
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Banking

Having flexibility in your data management is amazing

Read full review >
Lenore
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2021 Company Size: More than 100 Employees Industry: Publishing
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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