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TUNE Review

TUNE
Our score: 9.3 User satisfaction: 99%

What is TUNE?

TUNE is a partner marketing platform developed to build, manage, and grow partner programs and networks. This fully customizable and flexible SaaS platform powers marketing relationships across the mobile and web. Headquartered in Seattle, TUNE offers solutions for networks and advertisers to get their hands on the right set of tools. With that, it is used by various advertising networks, affiliate marketers and brands around the globe.

TUNE enables users to create a branded partner experience through various solutions like personalized dashboards, white labeling and saved reports. It also empowers you to work smarter with automation tools and native postback capabilities.

Overview of TUNE Benefits

TUNE does not impose any signup fees or contracts to sign. Simply get started and pay per month based on the features you need and the volume of traffic on your network. For the same price, you will get reliable customer support and a full feature development cycle. One of the most distinctive features of TUNE is that the company uses real-time customer feedback to base their decisions and design innovations, and will, therefore, expect you to contribute with advice and opinions.

Setting up and running TUNE is easy. The system offers an intuitive and understandable interface, thanks to which users start developing campaigns in minutes, and use its maximal potential to customize performance advertising in a business-specific manner. It is exactly because of it that TUNE is now a preferred system among top mobile and desktop networks, being a single and advanced hub that tracks, measures, and manages thousands of publishers.

Thanks to the numerous integrations it offers, TUNE tracks metrics, platforms, and different devices, and integrates both mobile and desktop data with ease. Basically, data will flow seamlessly in your software ecosystem, and there will be almost no need to do manual data entry.

For online retailers, TUNE secures quality insights into their purchase processes, 99.9% tracking uptime, and the possibility to export and compare accurate and reliable data to base their business decisions and further plans on it. In a restricted way, the system allows agents to communicate with clients and provide online support, or organize live training and share support documentation.

Overview of TUNE Features

  • Campaign optimization
  • Lead generation
  • Full customization
  • Fraud detection
  • Offer exchange
  • Ad networks
  • Email management
  • Real-time reports
  • Customer support
  • Links tracking
  • Employee management
  • Affiliate & advertiser management
  • API & developer tools

TUNE Position In Our Categories

Since companies have unique business wants, it is only practical that they steer clear of paying for a one-size-fits-all, ideal business application. Needless to say, it would be futile to pinpoint such a software solution even among widely used software solutions. The efficient step to do would be to write the varied important functions that need scrutiny like critical features, price plans, skill competence of the employees, company size, etc. The second step is, you should conduct the product research thoroughly. Browse through some TUNE analyses and look into each of the software programs in your list more closely. Such all-encompassing product investigation makes sure you keep away from ill-fitting applications and buy the one that includes all the aspects you require business requires to realize efficiency.

Position of TUNE in our main categories:

TOP 3

TUNE is one of the top 3 Affiliate Marketing Software products

TOP 3

TUNE is one of the 3 Marketing Software products

TUNE is also listed in the following subcategories:

It's important to note that hardly any service in the Affiliate Marketing Software category will be an ideal solution able to meet all the needs of various company types, sizes and industries. It may be a good idea to read a few TUNE Affiliate Marketing Software reviews first as specific services can excel just in a really narrow set of applications or be created with a really specific type of industry in mind. Others can operate with a goal of being easy and intuitive and as a result lack advanced features desired by more experienced users. There are also solutions that support a large group of customers and offer a powerful feature base, but this frequently comes at a more significant price of such a solution. Make sure you're aware of your requirements so that you purchase a solution that provides all the features you search for.

How Much Does TUNE Cost?

TUNE Pricing Plans:

Free Trial

Professional

$279/month

Enterprise

$799/month

Elite

Contact vendor

TUNE provides three SMB and enterprise pricing packages to choose from. Give the details a look, and select your plan:

Professional – $279/month

  • 100 offers and unlimited users
  • 300,000 gross clicks/month
  • Limited API
  • Email support only
  • Publisher Interface
  • Mail Room access

Enterprise – $799/month

  • Unlimited users and offers
  • 1 million gross clicks/month
  • Complete 2-way API
  • Phone/chat/email support
  • Publisher Interface
  • Mail Room access
  • Dedicated account manager
  • Fraud detection and alerts
  • International languages and currencies
  • Mobile device parameters

Elite – custom pricing

  • Custom built for your needs
  • Infinite clicks/month
  • Custom API support and consultation
  • Premium support + Customer Success Executive
  • Complete feature access

User Satisfaction

Positive Social Media Mentions 139
Negative Social Media Mentions 1

We realize that when you make a decision to buy Affiliate Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TUNE reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TUNE. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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TUNE Comparisons

TUNE user reviews

Not helping with canceling the contract

Read full review >
Michal Jedrzejczak
3/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 23.10.2019 Company Size: N/A Industry: N/A

When it comes to things, it’s the professionalism that counts the most.

Read full review >
Lindsey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2019 Company Size: 11-50 Employees Industry: Internet

Outstanding Attribution Partners for mobile ever seen

Read full review >
Ora
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: Industry

Despite its limitations, it’s still a good platform.

Read full review >
Carlos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

User-friendly and very much straightforward.

Read full review >
Jackie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

What are TUNE pricing details?

TUNE Pricing Plans:

Free Trial

Professional

$279/month

Enterprise

$799/month

Elite

Contact vendor

TUNE provides three SMB and enterprise pricing packages to choose from. Give the details a look, and select your plan:

Professional – $279/month

  • 100 offers and unlimited users
  • 300,000 gross clicks/month
  • Limited API
  • Email support only
  • Publisher Interface
  • Mail Room access

Enterprise – $799/month

  • Unlimited users and offers
  • 1 million gross clicks/month
  • Complete 2-way API
  • Phone/chat/email support
  • Publisher Interface
  • Mail Room access
  • Dedicated account manager
  • Fraud detection and alerts
  • International languages and currencies
  • Mobile device parameters

Elite – custom pricing

  • Custom built for your needs
  • Infinite clicks/month
  • Custom API support and consultation
  • Premium support + Customer Success Executive
  • Complete feature access

What integrations are available for TUNE?

TUNE integrates with the following business systems and applications:

  • Invoca
  • ScrubKit
  • Atlas
  • Cake Marketing
  • DirectTrack
  • LinkTrust
  • Tracking202
  • LimeLight CRM
  • DFP From Google
  • DoubleClick for Publishers
  • Google Adwords
  • MobileAds
  • Right Media
  • Google Checkout
  • PayPal
  • Aweber
  • TheOfferMachine
  • 1ShoppingCart
  • 3DCart
  • Big Commerce
  • Magento
  • Shopify
  • Shopsite Pro

TUNE average rating:

Average score
4.8/5 (9 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Samuel

PROS: The daily tasks that are done with HasOffers are enjoyed a lot by us. Comprehensive API gives us the benefit that we use as a base to construct our product mostly as we are an integration partner. There are large numbers of opportunities provided by API which are used in order to create an adjustable invoicing solution over the functionality of HasOffers. Apart from the excellent technical basis, TUNE team has also proven to be phenomenal. It is also impressive the way various requirements of companies whether large or small are fulfilled through this service's features that keep track of performance. They have 24/7 support service availability for their clients from anywhere in the world. The interface is very simple to work with and has a wide range of features which will provide you help when you will need to do traffic optimization and assessment.

CONS: Due to the amount of data, few responses of API are slower.

Reviewed 2 years ago

Read full review >

The least favorable review

Michal Jedrzejczak

PROS: We have been barely using your product for almost 2 years with a hope to growing our advertising branch, but we never did. We wanted to cancel the contract or downgrade - but Tune management do not agree, they want us to pay it fully even we do not use it. We contacted Tune nicely asking to downgrade it, cancel it...in return we got "deal" that we can cancel it and pay it fully to the end (whats the point) or we can extend it for another 12 months. Thank you! That is what I was looking for

CONS: I think that company could be more friendly and help-full, rather than selling their stuff and then counting just money. We were pushed to extend the contract for another 12 months, even we have not used it....and now we regret it

Reviewed 4 months ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Not helping with canceling the contract

Read full review >
Michal Jedrzejczak
3/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 23.10.2019 Company Size: N/A Industry: N/A

PROS: We have been barely using your product for almost 2 years with a hope to growing our advertising branch, but we never did. We wanted to cancel the contract or downgrade - but Tune management do not agree, they want us to pay it fully even we do not use it. We contacted Tune nicely asking to downgrade it, cancel it...in return we got "deal" that we can cancel it and pay it fully to the end (whats the point) or we can extend it for another 12 months. Thank you! That is what I was looking for

CONS: I think that company could be more friendly and help-full, rather than selling their stuff and then counting just money. We were pushed to extend the contract for another 12 months, even we have not used it....and now we regret it

What do you think about this review? Great Poor

When it comes to things, it’s the professionalism that counts the most.

Read full review >
Lindsey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2019 Company Size: 11-50 Employees Industry: Internet

PROS: Great team. They're good at what they do. Product is reliable. Company is trustworthy from the start.

CONS: HasOffers doesn't seem to have a server in China. Therefore, system operations on our end won't run efficiently. I'm keeping my fingers crossed that this would be resolved.

What do you think about this review? Great Poor

Outstanding Attribution Partners for mobile ever seen

Read full review >
Ora
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: Industry

PROS: It can be challenging to get a suitable mobile attribution partner. In order to analyze what the requirements of your business are and which products are providing powerful enough features to fit your ultimate objective and metrics. More than 3 mobile attribution partners were interviewed by me and so far HasOffers has been found to be the most suitable amongst all in providing the product to keep a track of your mobile campaigns. Detailed insights focused into the partner networks and campaigns are provided by the products that are discovered and distributed by them. Being one of their worthy clients we have been continually involved in the beta products they have and are mostly asked to give acknowledgement to help in creation of their upcoming products.

CONS: Your capabilities to do anything at all or access data in your campaigns gets obstructed when the reporting is down (which is the case mostly) compared to its smooth functioning and experience when all things are working properly. It may seem to be costly as each of our clicks is being charged and mostly the events are described by Tune. This leads to the imbalance in our ability to keep a track in order to reduce the charges every month.

What do you think about this review? Great Poor

Despite its limitations, it’s still a good platform.

Read full review >
Carlos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: UI is really easy to get around in. Very simple to operate. Support staff has been great. They know what they're talking about when resolving issues.

CONS: Processing capabilities are missing. This becomes evident if a huge data pull is involved. Limited filtering. This goes for both pre- and post- data pull.

What do you think about this review? Great Poor

User-friendly and very much straightforward.

Read full review >
Jackie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I love the intuitiveness of the software. The platform offers seamless integration with other softwares. These include 24metrics, Fraud Shield, and AffiliTest. User-friendly.

CONS: There are some areas that are cumbersome to deal with. For example, if a publisher won't apply for an offer, you'll have to push push into the campaign card. Then you'll need to make a phsyical approval of them. It's challenging when a publisher wants to push more than one campaign or whenever a publisher settles to pushing a single campaign.

What do you think about this review? Great Poor

A fantastic team and one heck of technology!

Read full review >
Chelsea
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: We love working with HasOfferes every single day. Being an integration partner, we were able to largely benefit from its extensive API in creating our product. The API offers plenty of opportunities for developing an invoicing solution that's flexible. That's on top of the functionality offered by HasOffers. Aside from its fantastic technical basis, we're happy with the work the TUNE team has done.

CONS: Depending on data volume, certain API responses takes awhile to roll out.

What do you think about this review? Great Poor

Amazing experience with HasOffers in 2018

Read full review >
Larby S. Amirouche
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Hasoffers is a straightforward affiliate marketing campaign management system that is tailored to a niche industry of affiliate marketing. The software has been in the industry for years now and as result of this has been able to make improvements on the UI improving its efficiency and the accuracy of its core tracking. The software is best in its class and is operated by a world-class team of software engineers with a passionate all-star team supporting them. Peter is an amazing CEO.

CONS: SSL installation in a more streamlined fashion would help the company immeasurably.

What do you think about this review? Great Poor

Great Technology & Great Team

Read full review >
Samuel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2018 Company Size: 1-10 Employees Industry: Information Technologies

PROS: The daily tasks that are done with HasOffers are enjoyed a lot by us. Comprehensive API gives us the benefit that we use as a base to construct our product mostly as we are an integration partner. There are large numbers of opportunities provided by API which are used in order to create an adjustable invoicing solution over the functionality of HasOffers. Apart from the excellent technical basis, TUNE team has also proven to be phenomenal. It is also impressive the way various requirements of companies whether large or small are fulfilled through this service's features that keep track of performance. They have 24/7 support service availability for their clients from anywhere in the world. The interface is very simple to work with and has a wide range of features which will provide you help when you will need to do traffic optimization and assessment.

CONS: Due to the amount of data, few responses of API are slower.

What do you think about this review? Great Poor

Mobile healthcare organizations should use this.

Read full review >
Mike
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: HasOffers offers things for us. As a matter of fact, they've recently signed a BAA with us. The team of account management is responsive and highly technical. After some hand holding, the platform becomes a little easier to utilize.

CONS: Its "install" event isn't labelled within our own affiliate reporting. This led to some confusion with our affiliates. Conversions become registration if there happens to be monetary value designated to it. On the other hand, mobile events consisting of conversions without financial avalues will install.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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