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UpKeep REVIEW

Maintenance Management Software - CMMS

2 user reviews
USER SATISFACTION 97%
OUR SCORE 8.2

What is UpKeep?

UpKeep is a computerized maintenance management system (CMMS) that enables managers in various industries and businesses including facility, property, restaurant, and manufacturing to enhance communication by sending real time updates to all members of the team. The software can be deployed on desktop and mobile platforms, ensuring that every workflow is streamlined and each member are aware of their tasks and when to do them.

With UpKeep, businesses enjoy significant savings in costs as expenses are drastically reduced and performance and uptime for each asset are increased. Users have easy access to their data anytime and anywhere. Tracking costs and viewing reports is also a breeze as every information is easily viewable with just a click of a button. This innovative and intelligent modern CMMS also offers customization options that help businesses further expedite each and every work process.

Overview of UpKeep Benefits

UpKeep helps facility, property, restaurant and manufacturing managers improve communication by enabling real-time status updates for your team. Our mobile and desktop applications can help streamline help team members stay on the same page, knowing what to do and when to do it at any given time. This is known to slash costs and boost asset uptime.

UpKeep was created out of necessity – the need for managers for a mobile-first solution for asset management that enable them to communicate with on-field technicians as well as the need for technicians to have a portal that gives them immediate access to information without the hassles of going through tons of paperwork. This innovative and intuitive maintenance management system just simplifies any and every workflow process.

UpKeep is a mobile-first maintenance management solution which sets it apart from the rest of all of the other desktop or local server based. It is what you might call an advanced and complete CMMS that is proven to expedite workflow processes. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

By closely monitoring your business, UpKeep helps reduce potential downtime of your most valuable assets. Save precious time and money by tracking work orders and inventory. Then easily view reports of work orders at the click of a button. Just a few ways that preventative maintenance software keeps things running smoothly.

Overview of UpKeep Features

  • Preventative Maintenance
  • Asset / Inventory Management
  • Barcode Scanning
  • Real Time Push Notifications
  • Messaging
  • Exporting Capabilities
  • Email / Print PDF Work Orders
  • Email / Print PDF Invoices
  • Camera & Photo Storage
  • Enhanced Scheduling
  • Signature Capture
  • File Storage
  • Video Uploading
  • In-app Reporting
  • Public Request URL
  • Dashboard and KPIs
  • Multi-Facility
  • Custom Integration / APIs

What Problems Will UpKeep Solve?

With UpKeep, you can schedule preventative maintenance on equipment such as replacing filters on HVAC machines every quarter.

People appreciate the ability to snap a picture and attach it to a work order when there is a breakdown. You can even circle with your finger on the image to show exactly where the problem is occurring.

Awards & Quality Certificates

Award
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UpKeep Position In Our Categories

Position of UpKeep in our main categories:

50

UpKeep is one of the top 50 Facility Management Softwareproducts

Top
20

UpKeep is one of the 20 Fixed Asset Management Softwareproducts

200

UpKeep is one of the top 200 Project Management Softwareproducts

50

UpKeep is one of the 50
Facility Management Software products

20

UpKeep is one of the 20
Fixed Asset Management Software products

200

UpKeep is one of the 200
Project Management Software products


UpKeep is also listed in the following subcategories:

Category:Position:Category:Position:
Maintenance Management Software - CMMS#4
Category:Position:
Maintenance Management Software - CMMS#4

There are well-liked and widely used systems in each software group. But are they automatically the best fit for your enterprise’s special wants? A popular software solution may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few UpKeep reviews and mull over the elements that you wish to have in the software such as the fees, main features, available integrations etc. Then, select a few systems that fit your wants. Try out the free trials of these platforms, read online reviews, get information from the maker, and do your homework systematically. This in-depth research is sure to help you find the best software application for your firm’s unique requirements.

How Much Does UpKeep Cost?

UpKeep Pricing Plans:
Free trial
Free
Free
Starter
$30/user/month
Professional
$48/user/month
Business Plus
$79/user/month
Enterprise
By quote

UpKeep is available for free, for teams, and for enterprises. Here are the plans to choose from:

Free

  • Unlimited work orders
  • Unlimited work requests
  • Unlimited locations, assets, and parts
  • Unlimited users, requesters, and view-only users
  • Limited searching and history
  • Limited photo capture
  • Barcode scanning
  • In-app messaging
  • Email notifications, push notifications, and mobile applications
  • Self-service help

Starter – $25/user/month (annual billing) or $30/user month-to-month

  • All Free features, plus:
  • Work Order Sharing
  • Form Templates
  • Preventative Maintenance
  • Image Attachments
  • Photo Capture & Drawing
  • PDF & CSV Exporting
  • Image Attachments
  • Form Items
  • Work Order History
  • Integrations:
    • Slack
    • Zapier
    • Box
  • Self-Service Help
  • Chat Support

Professional – $40/user/month (annual billing) or $48/user month-to-month

  • All Starter features, plus:
  • File Uploads
  • Signature Confirmation
  • Request Portal
  • Standard Dashboard
  • Master Log and Planner
  • One-on-One Phone Support

Business Plus – $70/user/month (annual billing) or $79/user month-to-month

  • All Professional features, plus:
  • Asset Downtime Reporting
  • Asset Check In / Check Out
  • Lock-Out Tag-Out
  • API Access
  • Dedicated Account Manager

Enterprise – pricing by quote

  • All Business Plus features, plus:
  • Monnit Sensors
  • Custom Integrations
  • Enterprise Dashboard
  • Onsite Implementation, Training, and Support

User Satisfaction

We realize that when you make a decision to buy Maintenance Management Software - CMMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UpKeep reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UpKeep. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

115

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

UpKeep User Reviews


Anonymous Reviewer 12 months ago
Verified
user


What are UpKeep pricing details?

UpKeep Pricing Plans:
Free trial
Free
Free
Starter
$30/user/month
Professional
$48/user/month
Business Plus
$79/user/month
Enterprise
By quote

UpKeep is available for free, for teams, and for enterprises. Here are the plans to choose from:

Free

  • Unlimited work orders
  • Unlimited work requests
  • Unlimited locations, assets, and parts
  • Unlimited users, requesters, and view-only users
  • Limited searching and history
  • Limited photo capture
  • Barcode scanning
  • In-app messaging
  • Email notifications, push notifications, and mobile applications
  • Self-service help

Starter – $25/user/month (annual billing) or $30/user month-to-month

  • All Free features, plus:
  • Work Order Sharing
  • Form Templates
  • Preventative Maintenance
  • Image Attachments
  • Photo Capture & Drawing
  • PDF & CSV Exporting
  • Image Attachments
  • Form Items
  • Work Order History
  • Integrations:
    • Slack
    • Zapier
    • Box
  • Self-Service Help
  • Chat Support

Professional – $40/user/month (annual billing) or $48/user month-to-month

  • All Starter features, plus:
  • File Uploads
  • Signature Confirmation
  • Request Portal
  • Standard Dashboard
  • Master Log and Planner
  • One-on-One Phone Support

Business Plus – $70/user/month (annual billing) or $79/user month-to-month

  • All Professional features, plus:
  • Asset Downtime Reporting
  • Asset Check In / Check Out
  • Lock-Out Tag-Out
  • API Access
  • Dedicated Account Manager

Enterprise – pricing by quote

  • All Business Plus features, plus:
  • Monnit Sensors
  • Custom Integrations
  • Enterprise Dashboard
  • Onsite Implementation, Training, and Support

What integrations are available for UpKeep?

UpKeep offers an open API with support across many different products. Please contact us to learn more!

User reviews


User reviews in total: 2

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Anonymous Reviewer
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Published 12 months ago
Verified
user
We've been using UpKeep for the last 5 months now and the team has quickly adopted it. We've been trying to run our facility on paper and excel documents and one day a...



What do you think about this review? Great Poor

Dora from Ruckel Properties

Published 2 years ago

UpKeep has been great for our company. We can quickly and easily set up maintenance work orders and report on work done, as needed.

This app was just what we were looking for to eliminate unnecessary paperwork.

Asset management apps typically don’t look good and are not user intuitive. I would highly recommend you check this application out.


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