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Fiix Review

Fiix
Our score: 8.5 User satisfaction: 100%

What is Fiix?

Fiix is an online system for maintaining and managing assets and helping you perform preventative and scheduled maintenance of equipment and assets, work orders, parts inventory, reporting, purchasing, and more. The solution can be utilized to manage multiple businesses, facilities, divisions, and locations from a centralized database, through the web app or native mobile apps for iOS and Android devices.

With Fiix, you can create, manage, and assign an unlimited number of work orders, and get notifications when an assignment is completed. Plus, you can attach files, videos, and images to work orders and include detailed work instructions. Technicians can track the parts used, time spent, and supplies consumed.

Multiple assets can be added to work orders, and tasks can be cloned, enabling the creation of inspection rounds. Work orders for preventive and scheduled maintenance can be generated automatically generated based on a range of trigger criteria including time, date, alarms, meter readings, or other events. The drag-and-drop calendar allows you to balance workloads and priorities, assign jobs to technicians, and view the status of each maintenance job.

Overview of Fiix Benefits

Fiix provides a comprehensive, yet easy-to-use, maintenance and asset management software. The innovative cloud-based solution empowers businesses to organize their maintenance departments and turn data into actionable insights. Fiix combines an unparalleled mobile experience, with seamless integrations to other enterprise systems, and a rich set of dashboards, KPIs and reporting capabilities. The result:

Asset and Work Order Management that is focused on maintenance

The relentlessly attention on where and how maintenance and operations work together provides a deep and unique set of capabilities to optimize the planning, scheduling, and execution of preventative and predictive maintenance.

Fiix has simplified IT

As an early innovator, the market-leading cloud solution is modern, scalable and high performance. Fiix provides a freedom to focus for maintenance–not managing IT, Fiix across the board, Fiix is easy to use, implement, manage and extend.

Dashboards, KPIs and reporting that bridges maintenance expertise with actionable insights

Maintenance teams are in the driver’s seat with a firm of understanding of key metrics for both operations and business objectives.

Unique customer success services that is part of the offering

Fiix partners closely with customers to guide them through a digital transformation journey, helping to ensure technicians and management alike are adopting and growing the solution.

Fiix includes tools for tracking rotating spares and assets between work orders, facilities, sites, and external repair shops. You can manage permissions so that employees submit requests before moving assets between locations. Plus, there is control over who approves or rejects requests for individual sites. MRO (maintenance, repair, and operating supplies) inventory and purchasing can also be managed with Fiix, with a built-in MRO marketplace, and the ability to create and electronically send RFQs and purchase orders.

Preventive and scheduled maintenance can be triggered by specific dates and times, alarms, events, meter readings, or other conditions. Notifications are automatically sent by email for maintenance requests, to send work orders to technicians, equipment alarm states, low stock, and more.

Barcodes and QR codes are generated automatically for assets, allowing you to scan printed tags with the mobile app to pull up asset records. Rotating spares and assets can be tracked while moving between sites, suppliers, and contractors. Plus, management of tool inventory and usage is centralized. The CMMS workflow can be configured to match existing maintenance workflows, and drop-down menus and custom fields can be added to work order forms.

The fast path to better maintenance

Fiix is a cloud-based maintenance and asset management software solution that schedules, organizes, and tracks your maintenance activities.

Say goodbye to complicated, expensive maintenance software

Fiix is cloud-based, mobile-enabled, and easy to use. It gives your company freedom from antiquated, complex CMMS software.

Fast setup

It takes just minutes to get set up, not weeks. This cloud-based CMMS system allows you to speed up organizing all maintenance tasks and activities into one simple platform.

Built for any business

Fiix is a simple app for your entire team. For complicated work, this system has the features you need to move projects forward.

Designed to skyrocket productivity

Fiix stops you from spending hours logging work orders and staring at a list of tasks trying to figure out what’s next. It’s your maintenance slog and the program is meant to end it.

Customizable reporting

Get insights from your CMMS data. Create custom reports, leverage over 100 existing reports, or check key KPIs on your CMMS dashboard.

Mobilize like never before

The new Fiix mobile CMMS app lets you be truly mobile with your maintenance operations. New features like offline mode and easier work order management put everything you need at your fingertips—wherever work takes you.

Fully customizable, interactive dashboard

The Fiix dashboard quickly goes through the data for you, giving you immediate information access so you know what areas to improve. Whether it’s understanding low stock levels, work orders that are overdue, work requests and others, the system is able to address these.

Easily import assets

Easily import your existing assets and maintenance data from CSV or Excel to seamlessly migrate from other maintenance and asset management software systems.

Simplified work orders

Easily create, assign, and manage unlimited work orders from your mobile device, tablet, or desktop computer. See who’s working on what, and get notifications when the work is complete.

Drag and drop calendar

View, assign, and balance technicians’ assignments and priorities with the drag and drop calendar. The calendar gives you a full overview of what maintenance is done by who, when, and what its status is.

Automated scheduled maintenance

Create preventive and scheduled maintenance work orders and automatically generate those work orders based on date, time, event, alarms, or meter readings.

Parts and supplies tracking

Get better control over inventory. Track parts and supplies, optimize inventory levels, or manage inventory at multiple locations through a single, integrated maintenance and asset management system.

Overview of Fiix Features

  • Asset management
  • Asset tagging and scanning
  • Audit log
  • Automated email notifications
  • Calendar management
  • Certification tracking
  • Custom report builder
  • Customizable branding
  • Customizable interface
  • Customizable workflows
  • ERP integrations
  • Failure codes
  • Inventory, parts, and supplies management
  • Machine integration adaptors
  • Meter and alarm-based maintenance triggers
  • Multi-asset work orders and inspection rounds
  • Multi-site management
  • Nested preventative maintenance
  • Purchasing management
  • Real-time updates
  • Resource scheduling
  • Rotating asset tracking
  • Scheduled reporting
  • Tool inventory and usage management
  • Work orders
  • Work order status tracking

What Problems Will Fiix Solve?

1. Field-based maintenance has been a daunting task. 

For Vasco Vieira, Maintenance Engineering Director at Voltalia, the challenge his team was facing was obvious. They were using Excel spreadsheets to track their maintenance activities and lacked a solution to deal with document management, tickets, materials, failures, and quality controls. Further, they were unable to identify and measure any KPIs. This was made more challenging with mobile operations.

Migrating to Fiix Mobile CMMS., day-to-day operations at Voltalia have improved dramatically where organization and data collection are concerned. From a technical point of view, it is easy for technicians to report and organize their time—all the info is in one place. Voltalia can now analyze activities and have indicators of effectiveness of work, and analyze the real time they take to do the work.

2. Multi-sites manage their own works impervious of the others.

At Ardagh, maintenance looked like 7 different companies, each site with their own approach. There was no uniformity of work practices. Everyone was just doing their own thing the best way they could.

One of the first noticeable benefits of implementing Fiix was the ability to generate detailed reports for Ardagh’s KPIs. The foundation of their maintenance program is PMs, so the first things they dove into were schedule compliance, PM task completion, and reactive maintenance percentage.

3. The challenge of getting tech-averse people to see how systems improve return on investment.

After purchasing Fiix, Rambler Metals got to work learning the system. They made extensive use of the customer success services and got everyone on board quickly. Even the technology-averse guys who have trouble, say, using an ATM, could understand how to work the system.

Immediate hopes for Fiix came to fruition quickly. The technicians were able to go back to turning wrenches much faster. Before adopting Fiix, there were only 8.5–9 hours of possible wrench time per shift, with the remaining time being set aside to document, sort, and prioritize asset notes and work orders by hand. Now, there are closer to 10 hours of wrench time per shift.

Awards & Quality Certificates

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Fiix Position In Our Categories

Knowing that companies have distinct business wants, it is only wise they steer clear of picking an all-in-one, ideal system. Still, it would be hard to discover such an app even among well-known software systems. The reasonable thing to do can be to note down the varied important factors that require investigation like crucial features, plans, skill ability of staff, company size, etc. The second step is, you should double down on the research exhaustively. Read these Fiix reviews and explore the other software products in your list in detail. Such comprehensive product investigation guarantee you steer clear of mismatched software solutions and choose the one that offers all the function you require company requires to realize efficiency.

Position of Fiix in our main categories:

TOP 100

Fiix is one of the top 100 Project Management Software products

Fiix is also listed in the following subcategories:

Since each organization has particular business needs, it is advisable for them to abstain from seeking a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a system even among widely used software solutions. The intelligent thing to do would be to jot down the various important factors that need consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Fiix Maintenance Management Software - CMMS reviews and check out each of the other systems in your shortlist in detail. Such exhaustive homework can make certain you discard ill-fitting applications and select the solution that presents all the aspects you require for business success.

How Much Does Fiix Cost?

Fiix Pricing Plans:

Free Trial

BASIC PLAN

$40/user/month

PROFESSIONAL PLAN

$60/user/month

ENTERPRISE PLAN

Contact vendor

Fiix offers several monthly and annual subscriptions for users to choose from. Once you sign up for an annual plan, you also get 2 months for free. These are the three enterprise pricing options available:

BASIC PLAN – $40/user/month with annual billing option Basic out-of-the-box maintenance software for a small business Standard Features

  • Work order
  • Asset management
  • Preventive maintenance
  • Mobile app
  • Internal and external notifications
  • Calendar
  • Asset tagging and scanning
  • Meter and alarm PM triggers
  • MRO marketplace
  • Pass/Fail inspection tasks

Advanced Features

  • Dashboard
  • Unlimited service requests

Reporting

  • Reports and report scheduler

Support

  • Embedded video tutorials
  • Helpdesk access
  • Email and phone support

Payment

  • Credit card payment option
  • Annual invoicing
  • 1 user minimum

PROFESSIONAL PLAN – $60/user/month with annual billing option Complete maintenance management software for any size business Get all Basic Plan features, plus: Advanced Features

  • Multi-site management
  • Purchasing and RFQs
  • Nested prevented maintenance
  • Multi-asset work orders and rounds
  • Rotating assets
  • Inventory cycle count
  • Tool crib

Customization

  • Custom branding

Reporting

  • Custom report builder

Regulatory and Compliance

  • User certification tracking

ENTERPRISE PLAN – Custom pricing with monthly and annual billing options Deeply integrated and customizable maintenance management solution Get all Professional Plan features, plus: Advanced Features

  • Failure codes

Customization

  • Customizable interface
  • Customizable workflows

API and Connectors

  • ERP integrations
  • Custom API integrations
  • Machine integrations adapters

Regulatory and Compliance

  • Audit log

Security

  • Database export
  • Configurable firewall

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 0

We realize that when you make a decision to buy Maintenance Management Software - CMMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fiix reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fiix. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Fiix pricing details?

Fiix Pricing Plans:

Free Trial

BASIC PLAN

$40/user/month

PROFESSIONAL PLAN

$60/user/month

ENTERPRISE PLAN

Contact vendor

Fiix offers several monthly and annual subscriptions for users to choose from. Once you sign up for an annual plan, you also get 2 months for free. These are the three enterprise pricing options available:

BASIC PLAN – $40/user/month with annual billing option Basic out-of-the-box maintenance software for a small business Standard Features

  • Work order
  • Asset management
  • Preventive maintenance
  • Mobile app
  • Internal and external notifications
  • Calendar
  • Asset tagging and scanning
  • Meter and alarm PM triggers
  • MRO marketplace
  • Pass/Fail inspection tasks

Advanced Features

  • Dashboard
  • Unlimited service requests

Reporting

  • Reports and report scheduler

Support

  • Embedded video tutorials
  • Helpdesk access
  • Email and phone support

Payment

  • Credit card payment option
  • Annual invoicing
  • 1 user minimum

PROFESSIONAL PLAN – $60/user/month with annual billing option Complete maintenance management software for any size business Get all Basic Plan features, plus: Advanced Features

  • Multi-site management
  • Purchasing and RFQs
  • Nested prevented maintenance
  • Multi-asset work orders and rounds
  • Rotating assets
  • Inventory cycle count
  • Tool crib

Customization

  • Custom branding

Reporting

  • Custom report builder

Regulatory and Compliance

  • User certification tracking

ENTERPRISE PLAN – Custom pricing with monthly and annual billing options Deeply integrated and customizable maintenance management solution Get all Professional Plan features, plus: Advanced Features

  • Failure codes

Customization

  • Customizable interface
  • Customizable workflows

API and Connectors

  • ERP integrations
  • Custom API integrations
  • Machine integrations adapters

Regulatory and Compliance

  • Audit log

Security

  • Database export
  • Configurable firewall

What integrations are available for Fiix?

An open API, and a full set of developer resources, including API documentation, samples, sandbox, and support, allows for seamless integration to multiple enterprise systems. Integrations include ERP vendors, such as SAP, Oracle Netsuite,  Single-Sign-On, Microsoft Dynamics 365, SensrTrx, Infor, meter-readings, or Scada systems to name a few.

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Reviewed By Jenny Chang
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