Vertex Cloud Indirect Tax Review

PROS: I love the software especially because it allows us to store exemption certificates. The software is also really easy to use and access.

CONS: Can't think of anything I hate about the software.

PROS: This software automates preparation of tax returns and calculation of sale tax. I love that it's accessible through the web.

CONS: I can't think of anything bad about it. I just hope it keeps on improving.

PROS: The software gives us monthly updates. Because of Vertex Cloud, we no longer have to have a hardware installed to help us with our tax work.

CONS: All good for now!

PROS: Vertex makes everything easier for us. It auto-calculates taxes based on the tax policies of different States. It considers tax-exempt customers. Taxes are calculated real-time! I also love that we get to integrate the system in our website.

CONS: We experienced some glitches that resulted to sale losses.

PROS: Vertex Cloud produces returns for you. The only thing you have to do is upload necessary files/data. My team no longer have to stress out preparing taxes manually.

CONS: Vertex doesn't offer training for users to have better experience in using the software. I also hope there would be an on-call agent that can help with the configurations.

PROS: The software is really helpful when it comes to tax-related tasks. I love how it expedites our process especially in tax reporting.

CONS: None so far! Great software.

PROS: It keeps our system updated whenever there are changes with the tax State laws.

CONS: It doesn't cater well to companies from other countries.

PROS: The software is cost-effective because it improves a lot of aspects in our work. It automatically adjusts whenever there are changes with tax laws of various states. They also have A+ customer support. I stopped worrying about audit because of Vertex.

CONS: Check accuracies and issues can take time. There is also no option to manually post tax exempt sales. I've also experienced some troubles in downloading information.

PROS: I love the tax calculation feature of this program! The price is fixed and budget-friendly.

CONS: What I don't like is the pricing for the returns filing. It's a bit pricey given than it charge per transaction instead of a fixed price like the tax calculation.

PROS: I love the user-interface! It doesn't overwhelm new users and other users who aren't familiar with tax processing.

CONS: I've had some issues with importing adjustments where I have to upload it twice because it wasn't properly working.

PROS: What I like best about this software is their customer service! The agent assigned to us has been very responsive and pro-active. Very knowledgeable on the filing processes.

CONS: There should be an assigned representative from the very start.

PROS: Vertex Cloud is an excellent, user-friendly app. Business transactions are now done with ease and convenience.

CONS: Nothing to dislike! This app is great.

PROS: The app does a lot! It's really helpful to us especially on tax calculation and reporting. It also allows us to view transaction details. It also helps us in managing tax-exempt customers.

CONS: There are some issues on the software's compatibility with other apps. We've experienced difficulties in integrating it with other software, and got no luck with their customer/technical support as well. It also took us a while before we're able to reconcile returns with the data in our general ledger. I hope there's an easier way to do this.

PROS: This program does the job! It keeps me worry-free about taxes because I know it takes care of it and ensures that we're tax compliant! It does everything for you so you no longer have to stress yourself out thinking about taxes. It saves us a lot of time. Their customer support is also super helpful!

CONS: Quite unaffordable for businesses on a budget.