Whitebox Review

Our score: 8.2 User satisfaction: 93%

What is Whitebox?

WhiteBox provides business owners with comprehensive order fulfillment solutions. It makes selling and delivering products to customers a less painful experience. Its services include quality control and knitting, inventory tracking, warehousing, order fulfillment, and online product listing. The solution also offers help when it comes to managing returned products or orders and handling customer service.

Basically, the platform covers your entire online sales process. It will help you ensure that you don’t overstock or understock products. Therefore, you don’t need to pay much on storage costs. Furthermore, the solution creates a multi-page quality control document for each product so you don’t need to worry about the condition of every item you ship. Warehouse management and order fulfillment tools are also available to guarantee that customer’s orders are delivered as fast as possible without compromising the experience and quality of the product.

The application integrates with the most popular and world’s biggest online retailers such as Amazon and eBay. WhiteBox can create your product pages on these websites as well as on your online store. They even take professional photos of your products to be displayed on the aforementioned sites.

In case a customer returns a product, WhiteBox also takes care of the process. Also, you don’t have to worry about answering customer queries because WhiteBox will handle it for you.

Overview of Whitebox Benefits

eCommerce Process Automation

It is not easy to run an online store or an eCommerce business. Even if you list your products through today’s popular platforms like eBay and Amazon, there’s still so much work that goes into the logistical side of managing and running such business. To keep your customers happy and ensure success, you have to make dozens of things work perfectly together. This is when you can take advantage of Whitebox. The platform is designed to take care of every pesky detail that goes into managing an eCommerce business such as writing product descriptions, capturing and posting product photos, making your site search engine friendly, and even processing credit card payments. The service can help you manage your entire online sales process so you can focus on growing your business.

Customer Service

Reliable customer service is a vital part of running a business. With Whitebox, you don’t have to worry about answering the queries of your customers. The service will handle it for you. Furthermore, they will handle product return processes on your behalf. What’s more, they will help you meet your evolving customer expectations and provide better service by acquiring real-time product feedback.

Cost savings

Whitebox calculates the amount of inventory you should send and asks for inventory once or twice a month depending on your product’s demand. This way, you can avoid overstocking and paying for high storage costs. You will be able to have just enough stock to keep your items moving.

Sell products on popular sale channels with ease

Sales channels such as Amazon are a great place for sellers to sell their products and to have broader customer reach. Such a marketplace often provides a means to store and ship your products. However, that’s just a bit of the work. You also need to do kitting, quality control, photographing, handle product returns and more. Also, you’ll need to employ technical staff to work on Amazon’s complex system and people to handle customer service. But with Whitebox, you won’t have to worry about those processes. The platform will help you sell your products on today’s popular sales channel without dealing with the nitty-gritty of the process.

Overview of Whitebox Features

  • Inventory tracking
  • Warehouse management
  • Order fulfillment services
  • Kitting services
  • Packaging service
  • Online product listing
  • Analytics and reporting tools
  • Product return processing
  • Customer feedback management

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Whitebox Position In Our Categories

Since companies have particular business wants, it is sensible they steer clear of seeking an all-in-one, ideal solution. However, it is hard to come across such a software system even among well-known software products. The reasonable thing to do should be to list the several major functions that demand analysis like essential features, budget, technical skill capability of staff, company size, etc. Thereafter, you must conduct the research systematically. Have a look at some of these Whitebox review articles and look into the other software systems in your list in detail. Such comprehensive product investigation ascertains you keep away from unsuitable software products and choose the one that provides all the aspects you require company requires in growing the business.

Position of Whitebox in our main categories:

TOP 100

Whitebox is one of the top 100 eCommerce Software products

If you are interested in Whitebox it may also be a good idea to check out other subcategories of eCommerce Software gathered in our database of SaaS software reviews.

It is essential to realize that hardly any app in the eCommerce Software category is an ideal solution that can fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few Whitebox eCommerce Software reviews first as some software may dominate exclusively in a very small group of applications or be designed with a very specific industry in mind. Others may operate with an intention of being easy and intuitive and as a result lack advanced elements desired by more experienced users. There are also solutions that focus on a broad group of customers and give you a complex feature toolbox, but that in most cases comes at a more significant cost of such a solution. Be certain that you're aware of your needs so that you choose a service that offers all the features you search for.

How Much Does Whitebox Cost?

Whitebox Pricing Plans:

Free Trial


Contact vendor

Whitebox charges new users with an onboarding or starting fee of $3,000 inclusive of up to 10 SKUs and a product listing. They also offer a simple enterprise pricing plan for fulfillment services. It costs a minimum amount of $1,000 a month or a 10% cut in the monthly product sales revenue.

Contact the vendor to know the software’s exact price based on your requirements.

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 6

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Whitebox reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Whitebox. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Whitebox pricing details?

Whitebox Pricing Plans:

Free Trial


Contact vendor

Whitebox charges new users with an onboarding or starting fee of $3,000 inclusive of up to 10 SKUs and a product listing. They also offer a simple enterprise pricing plan for fulfillment services. It costs a minimum amount of $1,000 a month or a 10% cut in the monthly product sales revenue.

Contact the vendor to know the software’s exact price based on your requirements.

What integrations are available for Whitebox?

Whitebox integrates with the following platforms:

  • Amazon
  • eBay
  • Wallmart
  • YourStore

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Reviewed By Nestor Gilbert
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