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ShipRocket Review

ShipRocket
Our score: 9.0 User satisfaction: 97%

What is ShipRocket?

ShopRocket is a comprehensive e-commerce system that offers all the tools required to meet the shipping requirements of companies of all sizes. With just a few clicks, you can generate shipments, download documents, schedule pickups, and manage your orders, shipments, NDRs, and RTOs all in one location. You can also calculate shipping prices based on delivery distance and shipping mode and more.

The platform also enables you to expand your business. You may ship conveniently, reach distant cities easily, and extend your services to every home by adding an infinite number of pickup locations to your account. Ship to more than 220 countries worldwide with reputable delivery partners including DHL, FedEx, and Aramex.

The ShipRocket process is also simple. First, import all of your orders using the automated channel sync, choose the shipment, and then choose a courier partner based on your needs. Next, pack your orders, print labels, and deliver to your courier partner. Finally, you can track the order and update your clients by SMS and email.

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Overview of ShipRocket Benefits

Expanded Sales Channel

With ShipRocket, you may select from a variety of reliable courier partners, like FedEx, Aramex, and DHL, based on your shipping needs. This means that you’ll have more choices when it comes to selecting the best prices and providing service in more places. It also makes order fulfillment simpler by linking all of your pickup locations to your Shiprocket account to cover several warehouses or offer your items through various vendors.

Order Management

ShipRocket lets you handle all of your forward and return orders from a single platform; allowing you to can generate, process, and monitor your orders with just a few clicks. You may control your forward orders, recall orders, sync your inventory, monitor reconciliation, and more on a unified dashboard. The platform also lets you see crucial data at all times such as the status of your shipped shipments, a summary of your orders, total shipments count, and shipping status, as well as your total, weekly, monthly, and yearly revenue, depending on the value of your orders.

Automated Shipping

Your choice of the best courier partner is aided by the Courier Recommendation Engine (CORE), which considers ratings, cost, and performance. Additionally, you may integrate many sales channels and marketplaces, such as Shopify, WooCommerce, Amazon, etc., to automatically pull all of your orders. An automated Non Delivery tab that helps your business maintain a smooth flow and avoid being stuck with return orders also allows you to save time and money on your return orders.

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Overview of ShipRocket Features

  • Global Shipping
  • Multi-functional Dashboard
  • Multiple Shipping Partners
  • Shipping Rate Calculator
  • Label and Buyer Communication
  • User-Centric Mobile Application
  • Timely COD Reconciliation
  • Merchant Logs

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

ShipRocket Position In Our Categories

Since companies have distinct business-related needs, it is only sensible that they abstain from buying a one-size-fits-all, ”best” business program. Just the same, it is hard to stumble on such a software product even among well-known software products. The clever thing to undertake should be to shortlist the numerous significant aspects that entail deliberation such as essential features, budget, skill levels of staff members, business size, etc. Next, you must do the product research thoroughly. Browse through these ShipRocket review articles and explore each of the software solutions in your list in detail. Such all-encompassing research guarantees you keep away from poorly fit apps and subscribe to the one that offers all the tools your company requires for optimal results.

Position of ShipRocket in our main categories:

TOP 50

ShipRocket is one of the top 50 eCommerce Platforms products

If you are considering ShipRocket it may also be beneficial to check out other subcategories of eCommerce Platforms listed in our database of B2B software reviews.

It's crucial to realize that virtually no software in the eCommerce Platforms category is a perfect solution able to fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few ShipRocket eCommerce Platforms reviews first as certain software might dominate just in a very small group of applications or be created with a very specific industry in mind. Others may work with an intention of being simple and intuitive and therefore lack complicated functionalities desired by more experienced users. You can also come across software that cater to a large group of customers and provide a rich feature toolbox, however this in most cases comes at a higher cost of such a software. Be certain that you're aware of your requirements so that you buy a software that has specifically the features you search for.

How Much Does ShipRocket Cost?

ShipRocket Pricing Plans:

Free Trial

Smart

Contact vendor

Lite

Starts at Rs. 26/500gms

Professional

Starts at Rs. 20/500gms

Enterprise

Contact vendor

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What are ShipRocket pricing details?

ShipRocket Pricing Plans:

Free Trial

Smart

Contact vendor

Lite

Starts at Rs. 26/500gms

Professional

Starts at Rs. 20/500gms

Enterprise

Contact vendor

ShipRocket offers several enterprise pricing plans for businesses of varying scales. It also features a simplified plan with smart courier allocation.

Smart – By quote

  • Intelligent Courier Allocation
  • 1 eCommerce Channel Integration
  • Chat, Call & Email Support
  • Automated Channel Order Sync
  • Domestic Shipping
  • NDR Calling and IVR Response Setup

Lite – Starts at Rs. 26/500gms

  • 1 E-commerce Channel Integration
  • Chat, Call & Email Support
  • Automated Channel Order Sync
  • Domestic and International Shipping

Professional – Starts at Rs. 20/500gms

  • Multiple Ecommerce Channel Integrations
  • Priority Support
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi-Channel Price & Inventory Sync
  • Free NDR Call Center Setup

Enterprise – By quote

  • Customized Integrations
  • Dedicated Account Manager
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi-Channel Price & Inventory Sync
  • Free NDR Call Center Setup

User Satisfaction

Positive Social Media Mentions 113
Negative Social Media Mentions 4

We are aware that when you make a decision to get a eCommerce Platforms it’s crucial not only to find out how experts score it in their reviews, but also to discover whether the actual clients and companies that use this software are genuinely content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShipRocket reviews across a wide range of social media sites. The data is then featured in a simple to digest format revealing how many clients had positive and negative experience with ShipRocket. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ShipRocket?

ShipRocket integrates with various e-commerce and marketplace channels including:

  • Amazon
  • eBay
  • BIG Commerce
  • Magento
  • Messenger
  • Shopify
  • PrestaShop
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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