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Wrike REVIEW

Professional Services Automation Software - PSA

13 user reviews
USER SATISFACTION 95%
OUR SCORE 9.7

What is Wrike?

Wrike is a cloud-based project and work management software that offers solutions dedicated to professional services. Built to help professionals, its rich set of features streamlines and enhances the management of your projects, client requirements, collaboration, and resources. Centralizing data and tasks lets you automate repetitive manual processes and deliver services with consistency and efficiency to exceed your client expectations.

Wrike ensures your client and project are connected between individuals, teams, departments, and clients. By having unified strategic goals, you can quickly assign your team members the right tasks so they can get started immediately and deliver them efficiently. Monitoring of tasks is completed with standard quality as you can optimize the process by creating project templates to follow. Dashboards and Reports give you real-time visibility and transparency of your work’s progress and performance. This empowers you to keep track of projects easily, identify areas for improvement, and spot any issues before they impact your workflow.

Organizing, planning, and tracking client projects can be accomplished with ease using Wrike’s top features such as document proofing, approval tracking, real-time dashboards, flexible categories, and Gantt charts, among others. Accessible on iOS and Android devices, this software ensures you can continue working anytime in any location using any device. You may also add a selection of professional services package to suit your needs best.

Overview of Wrike Benefits

Wrike helps professionals deliver projects successfully to their clients. It empowers collaboration, optimizes workflows, streamlines planning and provides real-time visibility to you and your team. Using the software will give you the following benefits:

Unified Project Goals

Wrike helps you manage your projects easily by organizing them into categories according to project, folders, tasks, and subtasks. Resources can be utilized efficiently with a quick workload view. This shows you your resources so you can balance, track, and re-calibrate them accordingly. Gantt charts also ensure you stay on top of your project’s schedule and set dependencies through a visual timeline to make sure projects are delivered according to your client’s expectations.

Connected Communication and Collaboration

Communication, an important aspect of project collaboration, is streamlined by simply mentioning the right person using “@”. They are instantly notified of the message so they can respond in a timely manner. You can also keep in touch with your client by continuing communication and file sharing for people outside your company. Native iOS and Android Wrike apps ensure work is not interrupted even while on the go.

Streamlined Processes and Workflows

Work assignment is automated using Wrike’s dynamic request forms. The relevant requester’s information is collected automatically which accelerates assignment to the right team or member. For duplicating recurring tasks, you can build templates to speed up the process and customize it according to its specific goal so you don’t have to keep on creating them from scratch.

Real-Time Project Visibility

When it comes to driving margins, Wrike supports you with project visibility and robust reporting. Keep track of your project’s status through your dashboards in real-time that you can configure by only showing your priority updates, graphs and progress. It also has a user-friendly report wizard for you to easily build reports or edit them for full project transparency and visibility. Additionally, approval cycles can be finished in a short time with a complete context of documents, images, and videos.

Overview of Wrike Features

  • Real-time dashboards
  • Integrations
  • Dependencies
  • Resource allocation and management
  • Project templates
  • Time tracking
  • Document proofing
  • Task management
  • Notes tracking
  • Board view
  • Approval tracking
  • File sharing
  • Categories
  • Custom reports
  • Gantt charts
  • Request forms

Awards & Quality Certificates

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Wrike Position In Our Categories

Wrike is also listed in the following subcategories:

Category:Position:Category:Position:
Professional Services Automation Software - PSA#1
Category:Position:
Professional Services Automation Software - PSA#1

Since each organization has particular business wants, it is sensible for them to desist from looking for a one-size-fits-all perfect software system. Needless to say, it would be useless to try to find such a platform even among widely used software applications. The smart thing to do would be to list the various vital factors that require consideration such as key features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Wrike reviews and check out each of the other systems in your shortlist in detail. Such in-depth homework can make sure you reject ill-fitting systems and select the app that provides all the aspects you need for business success.

How Much Does Wrike Cost?

Wrike Pricing Plans:
Free trial
Free
Free
Professional
$9.80/user/month
Business
$24.80/user/month
Wrike for Marketers
$34.60/user/month
Enterprise
Contact vendor

Wrike pricing is tiered according to the features you need. Meanwhile, you may contact the vendor to request for packages based on your professional services. This ensures a better onboarding and deployment that matches your needs best.

Free – $0

This plan is for teams of up to 5 users who need a simple task management tool.

  • Real-time activity stream
  • iOS and Android apps
  • Advanced email integration
  • Task discussions
  • Spreadsheet view
  • Task management
  • Basic app integrations
  • File sharing

Professional – $9.80/user/month

This plan is for teams of up to 5, 10 and 15 users who need a more robust project planning and collaboration solution.

  • All inclusions of Free plan
  • Advanced filters
  • Shareable, real-time Dashboards
  • Custom widgets
  • Dynamic timeline
  • Gantt Chart
  • Workload view
  • Time-tracking
  • 5GB storage
  • Advanced mass actions
  • Notification center
  • MS Project, Excel, iCal, and RSS integrations
  • Unlimited collaborators
  • Custom reports
  • Unlimited levels of hierarchy folders
  • Subtasks

Business – 24.80/user/month

This plan is for teams with at least 5 up to 200 users who need more advanced reporting and work management customization options.

  • All inclusions of Professional plan
  • Resource management
  • Shared workflows
  • Salesforce integration
  • Scheduled notifications
  • Custom workflows
  • Branded workspace
  • 50GB storage
  • Graphical analytics
  • Request form
  • Custom fields
  • User group and permission
  • Report templates
  • 15GB video upload/month
  • Calendar
  • Time tracking

Wrike for Marketers – $34.60/user/month

This plan is specifically for marketing and creative teams with at least 5 to unlimited users.

  • All inclusions of Business plan
  • Marketing and Creative workflow
  • Adobe Creative Cloud extension
  • Video proofing

Enterprise – By quote

This plan is for teams with at least 5 to unlimited users who need a complete and advanced project management control and security.

  • All inclusions of Business plan
  • IT-controlled admin permissions
  • User audit report
  • Password policies
  • 15GB video upload/month
  • Active Directory integration
  • 100GB storage
  • SAML 2.0 SSO
  • Compliance policies
  • Network access
  • 2-factor authentication

User Satisfaction

We realize that when you make a decision to buy Professional Services Automation Software - PSA it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Wrike reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Wrike. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

57

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Chinese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Wrike pricing details?

Wrike Pricing Plans:
Free trial
Free
Free
Professional
$9.80/user/month
Business
$24.80/user/month
Wrike for Marketers
$34.60/user/month
Enterprise
Contact vendor

Wrike pricing is tiered according to the features you need. Meanwhile, you may contact the vendor to request for packages based on your professional services. This ensures a better onboarding and deployment that matches your needs best.

Free – $0

This plan is for teams of up to 5 users who need a simple task management tool.

  • Real-time activity stream
  • iOS and Android apps
  • Advanced email integration
  • Task discussions
  • Spreadsheet view
  • Task management
  • Basic app integrations
  • File sharing

Professional – $9.80/user/month

This plan is for teams of up to 5, 10 and 15 users who need a more robust project planning and collaboration solution.

  • All inclusions of Free plan
  • Advanced filters
  • Shareable, real-time Dashboards
  • Custom widgets
  • Dynamic timeline
  • Gantt Chart
  • Workload view
  • Time-tracking
  • 5GB storage
  • Advanced mass actions
  • Notification center
  • MS Project, Excel, iCal, and RSS integrations
  • Unlimited collaborators
  • Custom reports
  • Unlimited levels of hierarchy folders
  • Subtasks

Business – 24.80/user/month

This plan is for teams with at least 5 up to 200 users who need more advanced reporting and work management customization options.

  • All inclusions of Professional plan
  • Resource management
  • Shared workflows
  • Salesforce integration
  • Scheduled notifications
  • Custom workflows
  • Branded workspace
  • 50GB storage
  • Graphical analytics
  • Request form
  • Custom fields
  • User group and permission
  • Report templates
  • 15GB video upload/month
  • Calendar
  • Time tracking

Wrike for Marketers – $34.60/user/month

This plan is specifically for marketing and creative teams with at least 5 to unlimited users.

  • All inclusions of Business plan
  • Marketing and Creative workflow
  • Adobe Creative Cloud extension
  • Video proofing

Enterprise – By quote

This plan is for teams with at least 5 to unlimited users who need a complete and advanced project management control and security.

  • All inclusions of Business plan
  • IT-controlled admin permissions
  • User audit report
  • Password policies
  • 15GB video upload/month
  • Active Directory integration
  • 100GB storage
  • SAML 2.0 SSO
  • Compliance policies
  • Network access
  • 2-factor authentication

What integrations are available for Wrike?

Wrike supports the following third-party integrations for your PSA:

  • Apple Mail
  • Microsoft Outlook
  • Gmail
  • Microsoft Project
  • DropBox
  • Box
  • Slack
  • Google Drive
  • Salesforce
  • Microsoft Excel
  • IBM

User reviews


User reviews in total: 13

7
4
0
1
1

Average Rating:

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The most favorable review

Jeff

7 months ago


Pros: There are lot of helpful features within Wrike starting from Gantt chart- that helps you with complex projects that require different tasks or phases in order to be completed, to Folders & Projects- Organization that helps you to manage projects from different angles like: customer-driven, sales-driven, marketing-driven and it allows you to manipulate and move projects into various folders. The Tasks feature allows you to assign the tasks to different people within the team. There is even an option for duplicating folders with their tasks

Cons: I’d like to create dependencies between projects. In addition, when I want to change a tasks’ deadline it automatically changes the subtasks’ deadline and whenever I want to push some things forward/backward with Gantt chart I need to go into each subtask to adjust them as well. Also, the duration can be complicated especially when we have several tasks and we are not sure about the actual time on a given day whether it is enough or not.

The least favorable review

Paul Murphy

10 months ago


Pros: A very powerful project management tool with some good features

Cons: Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.

Anonymous Reviewer
Report a concern

Published 2 weeks ago
Overall, this product is not very user friendly and has restrictions based on the subscription level.



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
There are lot of helpful features within Wrike starting from Gantt chart- that helps you with complex projects that require different tasks or phases in order to be...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I like how they planned the functionality of this product. It allows you to create new custom fields which is great thing. It offers multiple ways to review all your...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I like that Wrike helps me to stay on track of all the tasks and to organize them, it reminds me to accomplish the things I need to get done by due dates and priority. It...



2 people think this review is helpful

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Paul Murphy
Report a concern

Published 10 months ago
Verified
user
A very powerful project management tool with some good features



1 person thinks this review is helpful

What do you think about this review? Great Poor
Published 1 year ago
Verified
user
This tool is flexible and easy to use. Its support team is great and it provides great videos that help you to better understand this tool. Our team found new way of...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Wrike is made for managing various projects with various team members. We use it to keep track of all the activities during the last week and while performing weekly team...



1 person thinks this review is helpful

What do you think about this review? Great Poor
Published 1 year ago
Verified
user
What I like most about Wrike is its flexibility. It allows you to customize the experience the way you want so it can suit all your needs. We were searching for a...



1 person thinks this review is helpful

What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I like that I’m able to invite any contact so they can contribute to a project. Its UI is intuitive and it doesn’t require much time to learn how it functions. It...



3 people think this review is helpful

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Anonymous Reviewer
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Published 1 year ago
Verified
user
I really appreciate that it is not too complex as other collaboration tools get too carried away with all the details.



1 person thinks this review is helpful

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