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Wrike Review

Wrike
Our score: 9.6 User satisfaction: 95%

What is Wrike?

Wrike is a cloud-based project and work management software that offers solutions dedicated to professional services. Built to help professionals, its rich set of features streamlines and enhances the management of your projects, client requirements, collaboration, and resources. Centralizing data and tasks lets you automate repetitive manual processes and deliver services with consistency and efficiency to exceed your client expectations.

Wrike ensures your client and project are connected between individuals, teams, departments, and clients. By having unified strategic goals, you can quickly assign your team members the right tasks so they can get started immediately and deliver them efficiently. Monitoring of tasks is completed with standard quality as you can optimize the process by creating project templates to follow. Dashboards and Reports give you real-time visibility and transparency of your work’s progress and performance. This empowers you to keep track of projects easily, identify areas for improvement, and spot any issues before they impact your workflow.

Organizing, planning, and tracking client projects can be accomplished with ease using Wrike’s top features such as document proofing, approval tracking, real-time dashboards, flexible categories, and Gantt charts, among others. Accessible on iOS and Android devices, this software ensures you can continue working anytime in any location using any device. You may also add a selection of professional services package to suit your needs best.

Overview of Wrike Benefits

Wrike helps professionals deliver projects successfully to their clients. It empowers collaboration, optimizes workflows, streamlines planning and provides real-time visibility to you and your team. Using the software will give you the following benefits:

Unified Project Goals

Wrike helps you manage your projects easily by organizing them into categories according to project, folders, tasks, and subtasks. Resources can be utilized efficiently with a quick workload view. This shows you your resources so you can balance, track, and re-calibrate them accordingly. Gantt charts also ensure you stay on top of your project’s schedule and set dependencies through a visual timeline to make sure projects are delivered according to your client’s expectations.

Connected Communication and Collaboration

Communication, an important aspect of project collaboration, is streamlined by simply mentioning the right person using “@”. They are instantly notified of the message so they can respond in a timely manner. You can also keep in touch with your client by continuing communication and file sharing for people outside your company. Native iOS and Android Wrike apps ensure work is not interrupted even while on the go.

Streamlined Processes and Workflows

Work assignment is automated using Wrike’s dynamic request forms. The relevant requester’s information is collected automatically which accelerates assignment to the right team or member. For duplicating recurring tasks, you can build templates to speed up the process and customize it according to its specific goal so you don’t have to keep on creating them from scratch.

Real-Time Project Visibility

When it comes to driving margins, Wrike supports you with project visibility and robust reporting. Keep track of your project’s status through your dashboards in real-time that you can configure by only showing your priority updates, graphs and progress. It also has a user-friendly report wizard for you to easily build reports or edit them for full project transparency and visibility. Additionally, approval cycles can be finished in a short time with a complete context of documents, images, and videos.

Overview of Wrike Features

  • Real-time dashboards
  • Integrations
  • Dependencies
  • Resource allocation and management
  • Project templates
  • Time tracking
  • Document proofing
  • Task management
  • Notes tracking
  • Board view
  • Approval tracking
  • File sharing
  • Categories
  • Custom reports
  • Gantt charts
  • Request forms

Awards & Quality Certificates

This award is given to the best product in our project management software category. It highlights its superior quality and underlines the fact that it's a leader on the market.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Wrike Position In Our Categories

Since companies have special business demands, it is prudent they avoid subscribing to a one-size-fits-all, ideal software. Regardless, it would be difficult to try to find such an app even among recognizable software products. The better thing to undertake would be to set down the numerous main factors which merit research such as major features, plans, skill aptitude of the employees, business size, etc. Then, you must double down on the product research comprehensively. Browse through some of these Wrike review articles and explore each of the software options in your shortlist more closely. Such well-rounded research ascertains you keep away from ill-fitting software solutions and select the system that includes all the function you require business requires.

Position of Wrike in our main categories:

Wrike is also listed in the following subcategories:

There are popular and widely used systems in each software group. But are they automatically the best fit for your company’s special needs? A market-leading software solution may have thousands of users, but does it provide what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Wrike Professional Services Automation Software - PSA reviews and mull over the elements that you want in the software such as the cost, main functionality, available integrations etc. Then, select a few systems that fit your requirements. Try out the free trials of these apps, read online reviews, get information from the vendor, and do your research meticulously. This in-depth homework is certain to help you select the best software application for your firm’s special requirements.

How Much Does Wrike Cost?

Wrike Pricing Plans:

Free Trial

Free

Free

Professional

$9.80/user/month

Business

$24.80/user/month

Wrike for Marketers

$34.60/user/month

Enterprise

Contact vendor

Wrike pricing is tiered according to the features you need. Meanwhile, you may contact the vendor to request for packages based on your professional services. This ensures a better onboarding and deployment that matches your needs best.

Free – $0

This plan is for teams of up to 5 users who need a simple task management tool.

  • Real-time activity stream
  • iOS and Android apps
  • Advanced email integration
  • Task discussions
  • Spreadsheet view
  • Task management
  • Basic app integrations
  • File sharing

Professional – $9.80/user/month

This plan is for teams of up to 5, 10 and 15 users who need a more robust project planning and collaboration solution.

  • All inclusions of Free plan
  • Advanced filters
  • Shareable, real-time Dashboards
  • Custom widgets
  • Dynamic timeline
  • Gantt Chart
  • Workload view
  • Time-tracking
  • 5GB storage
  • Advanced mass actions
  • Notification center
  • MS Project, Excel, iCal, and RSS integrations
  • Unlimited collaborators
  • Custom reports
  • Unlimited levels of hierarchy folders
  • Subtasks

Business – 24.80/user/month

This plan is for teams with at least 5 up to 200 users who need more advanced reporting and work management customization options.

  • All inclusions of Professional plan
  • Resource management
  • Shared workflows
  • Salesforce integration
  • Scheduled notifications
  • Custom workflows
  • Branded workspace
  • 50GB storage
  • Graphical analytics
  • Request form
  • Custom fields
  • User group and permission
  • Report templates
  • 15GB video upload/month
  • Calendar
  • Time tracking

Wrike for Marketers – $34.60/user/month

This plan is specifically for marketing and creative teams with at least 5 to unlimited users.

  • All inclusions of Business plan
  • Marketing and Creative workflow
  • Adobe Creative Cloud extension
  • Video proofing

Enterprise – By quote

This plan is for teams with at least 5 to unlimited users who need a complete and advanced project management control and security.

  • All inclusions of Business plan
  • IT-controlled admin permissions
  • User audit report
  • Password policies
  • 15GB video upload/month
  • Active Directory integration
  • 100GB storage
  • SAML 2.0 SSO
  • Compliance policies
  • Network access
  • 2-factor authentication

User Satisfaction

Positive Social Media Mentions 57
Negative Social Media Mentions 2

We realize that when you make a decision to buy Professional Services Automation Software - PSA it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Wrike reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Wrike. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Wrike user reviews

eXo best collaborative tool

Read full review >
Simiyu W
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: More than 100 Employees Industry: Import and Export

We have found Wrike as helpful solution for our organization

Read full review >
Alvin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: More than 100 Employees Industry: N/A

One of the best organizational tools in the market today

Read full review >
Abe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Higher Education

Wrike – intutive and flexible tool

Read full review >
Arturo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: N/A

Good software, Inflexible business practices

Read full review >
Greg Carson
2/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 10.07.2019 Company Size: 11-50 Employees Industry: Financial Services

What are Wrike pricing details?

Wrike Pricing Plans:

Free Trial

Free

Free

Professional

$9.80/user/month

Business

$24.80/user/month

Wrike for Marketers

$34.60/user/month

Enterprise

Contact vendor

Wrike pricing is tiered according to the features you need. Meanwhile, you may contact the vendor to request for packages based on your professional services. This ensures a better onboarding and deployment that matches your needs best.

Free – $0

This plan is for teams of up to 5 users who need a simple task management tool.

  • Real-time activity stream
  • iOS and Android apps
  • Advanced email integration
  • Task discussions
  • Spreadsheet view
  • Task management
  • Basic app integrations
  • File sharing

Professional – $9.80/user/month

This plan is for teams of up to 5, 10 and 15 users who need a more robust project planning and collaboration solution.

  • All inclusions of Free plan
  • Advanced filters
  • Shareable, real-time Dashboards
  • Custom widgets
  • Dynamic timeline
  • Gantt Chart
  • Workload view
  • Time-tracking
  • 5GB storage
  • Advanced mass actions
  • Notification center
  • MS Project, Excel, iCal, and RSS integrations
  • Unlimited collaborators
  • Custom reports
  • Unlimited levels of hierarchy folders
  • Subtasks

Business – 24.80/user/month

This plan is for teams with at least 5 up to 200 users who need more advanced reporting and work management customization options.

  • All inclusions of Professional plan
  • Resource management
  • Shared workflows
  • Salesforce integration
  • Scheduled notifications
  • Custom workflows
  • Branded workspace
  • 50GB storage
  • Graphical analytics
  • Request form
  • Custom fields
  • User group and permission
  • Report templates
  • 15GB video upload/month
  • Calendar
  • Time tracking

Wrike for Marketers – $34.60/user/month

This plan is specifically for marketing and creative teams with at least 5 to unlimited users.

  • All inclusions of Business plan
  • Marketing and Creative workflow
  • Adobe Creative Cloud extension
  • Video proofing

Enterprise – By quote

This plan is for teams with at least 5 to unlimited users who need a complete and advanced project management control and security.

  • All inclusions of Business plan
  • IT-controlled admin permissions
  • User audit report
  • Password policies
  • 15GB video upload/month
  • Active Directory integration
  • 100GB storage
  • SAML 2.0 SSO
  • Compliance policies
  • Network access
  • 2-factor authentication

What integrations are available for Wrike?

Wrike supports the following third-party integrations for your PSA:

  • Apple Mail
  • Microsoft Outlook
  • Gmail
  • Microsoft Project
  • DropBox
  • Box
  • Slack
  • Google Drive
  • Salesforce
  • Microsoft Excel
  • IBM

Wrike average rating:

Average score
4.6/5 (15 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: The collaboration and organization that we've gained from this are amazing!

CONS: It takes a while to fully get accustomed to the program, but that is a minor thing.

Reviewed 3 years ago

Read full review >

The least favorable review

PROS: A very powerful project management tool with some good features

CONS: Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.

Reviewed 2 years ago

Read full review >

More reviews from 41 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

eXo best collaborative tool

Read full review >
Simiyu W
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: More than 100 Employees Industry: Import and Export

PROS: Ease of Use, limitless collaboration and ability to locate colleagues and share knowledge.

CONS: Ability to ha e forums to share errors and received support from community.

What do you think about this review? Great Poor

We have found Wrike as helpful solution for our organization

Read full review >
Alvin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: What I like most about Wrike is its flexibility. It allows you to customize the experience the way you want so it can suit all your needs. We were searching for a solution so we can replace home-grown software that is written by someone who no longer works at our place. We are non-profit organization and the price that Wrike offers is great.

CONS: We use this software for more than 3 years, whenever we run into some issues or misunderstandings we call its customer team and they resolve the solution for us.

What do you think about this review? Great Poor

One of the best organizational tools in the market today

Read full review >
Abe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that Wrike helps me to stay on track of all the tasks and to organize them, it reminds me to accomplish the things I need to get done by due dates and priority. It is a flexible tool that can be used by any kind of business because it helps you to keep the team together and connected during the projects, it allows you to assign tasks to other members.

CONS: They could make the layout of Wrike more intuitive because it can be little hard to learn it at the beginning.

What do you think about this review? Great Poor

Wrike – intutive and flexible tool

Read full review >
Arturo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: This tool is flexible and easy to use. Its support team is great and it provides great videos that help you to better understand this tool. Our team found new way of collaborating and they have really improved the delivery time and reduce the meeting hours for checking project updates.

CONS: First of all, there is no way to automatically export report into PDF format, I have to log in check the reporting system every single day. I’d really like to receive print report in my email. Also, they could make the request from builder more flexible.

What do you think about this review? Great Poor

Good software, Inflexible business practices

Read full review >
Greg Carson
2/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 10.07.2019 Company Size: 11-50 Employees Industry: Financial Services

PROS: Love the product at first. Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it. Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use. No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use. Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

CONS: duct at first. Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it. Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use. No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use. Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

What do you think about this review? Great Poor

Charged during our trial period and they wont refund

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 14.05.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Overall, this product is not very user friendly and has restrictions based on the subscription level.

CONS: There are a lot of basic features that are excluded from lower subscription plans forcing you to pay for more than what you need. My card was charged during my trail period and they wont refund the subscription even though I chose to cancel during the trial period.

What do you think about this review? Great Poor

Wrike is all in one project management solution

Read full review >
Jeff
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: More than 100 Employees Industry: Photography

PROS: There are lot of helpful features within Wrike starting from Gantt chart- that helps you with complex projects that require different tasks or phases in order to be completed, to Folders & Projects- Organization that helps you to manage projects from different angles like: customer-driven, sales-driven, marketing-driven and it allows you to manipulate and move projects into various folders. The Tasks feature allows you to assign the tasks to different people within the team. There is even an option for duplicating folders with their tasks

CONS: I’d like to create dependencies between projects. In addition, when I want to change a tasks’ deadline it automatically changes the subtasks’ deadline and whenever I want to push some things forward/backward with Gantt chart I need to go into each subtask to adjust them as well. Also, the duration can be complicated especially when we have several tasks and we are not sure about the actual time on a given day whether it is enough or not.

What do you think about this review? Great Poor

It is an effective and powerful tool but complex at the same time

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I like how they planned the functionality of this product. It allows you to create new custom fields which is great thing. It offers multiple ways to review all your projects. You can view them as a list, in a timeline, in a workload and on boards. It is powerful tool and it offers great customer service and documentation.

CONS: They could update the interface and improve the mobile-app. Unfortunately, you cannot use this product on anything except on computer or tablet. Also, there are lot of features and you will need some time in order to learn them all.

What do you think about this review? Great Poor

Poor value for money

Read full review >
Paul Murphy
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 20.07.2018 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: A very powerful project management tool with some good features

CONS: Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.

What do you think about this review? Great Poor

Helpful solution for managing all your tasks and projects

Read full review >
Marcus
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.02.2018 Company Size: 11-50 Employees Industry: Information Technology Services

PROS: Wrike is made for managing various projects with various team members. We use it to keep track of all the activities during the last week and while performing weekly team meeting. It allows you to create project and subtasks within the same project. I like the upload attachment feature so we can easily track the tasks that are related to specific documents instead of searching them through emails. Also, the dates on the tasks is also helpful and I like that I get To Do list emailed with all the dates prioritized.

CONS: Sometimes I forget to use Time Tracking feature. Also, when I get an email that someone is editing a task it can be difficult to match up the email and what I see on Wrike. Additionally, it can be difficult to locate specific tasks when they are moved or marked inactive.

What do you think about this review? Great Poor

This is my favorite project management tool

Read full review >
Dixie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that I’m able to invite any contact so they can contribute to a project. Its UI is intuitive and it doesn’t require much time to learn how it functions. It allows lot of ways to view the tasks in a timeline and in a project, and this means that different users will get the information that is most relevant to them.

CONS: When dealing with numerous projects the deeper views and settings can be very complex. It is great tool but it has some complexity when it comes to multiple projects.

What do you think about this review? Great Poor

Project management for Marketing Teams

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.11.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: I really appreciate that it is not too complex as other collaboration tools get too carried away with all the details.

CONS: The reporting funcion could be a little more detailed. As a team lead I would like to know on some kind of dashboard who is working on what and which tasks have been completed.

What do you think about this review? Great Poor

Wrike simply creates “time”

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2017 Company Size: N/A Industry: N/A

PROS: Wrike simply creates "time". Having tired several free trials of various PM options, Wrike immediately offers the user a user friendly, intuitive, and contemporary framework/design. Thorough analytics with a variety of views generated with less than 1-3 clicks; ahhhhh measurement, tracking with little to no effort or time...you can apply the time and efforts on actual projects and tasks. The collaboration and all in one hub design gives back HOURS in day bc you aren't chasing, searching, categorizing emails to find the trail of info, drafts, approvals, etc. The Outlook integration is tops - communications with wrike application users and external to wrike. With Wrike, you can have scheduled reports, daily view tasks, etc. sent to yourself, others, or a distribution list, and all have links to the specified items. And not enough room here for app praise. (The app rocks)

CONS: The export to excel functionality could be improved upon.

What do you think about this review? Great Poor

Wrike is a realy simple and very flexible solution

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2016 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Other solutions we used so far do not match the simplicity and flexibility of Wrike. Its creative arrangement of folders enables us to sort tasks by agency client and department. We also use Wrike’s API to place the tasks into our custom marketing reports each month. Plus, Wrike’s draggable waterfalls view and overall interface are a dream to work with. At the same time all these features do not hamper Wrike’s flexibility at all.

CONS: Wrike’s default dashboard as well as reporting feature could be improved. However, I understand that Wrike is not a custom app designed specifically for our company’s needs. For example, we have a range of alarms for many types of metrics and these issues cannot be solved by Wrike or any other software for that matter as they are not written specifically for them. Apart from these issues, we find Wrike is a perfect software.

What do you think about this review? Great Poor

Wrike rocks out!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.10.2016 Company Size: N/A Industry: N/A

PROS: The collaboration and organization that we've gained from this are amazing!

CONS: It takes a while to fully get accustomed to the program, but that is a minor thing.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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This award is given to the best product in our project management software category. It highlights its superior quality and underlines the fact that it's a leader on the market.
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