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Zoho Analytics Review

Zoho Analytics
Our score: 8.7 User satisfaction: 99%
Logo of Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is data analytics software that gives you actionable insights and turns data into intuitive visualizations. Previously known as Zoho Reports, this tool was upgraded to a robust self-service business intelligence, data analytics, and online reporting platform. It reveals hidden insights, identifies trends, monitors key business metrics, and determines outliers. The tool makes it easy for anyone in your organization to gain powerful reports without the need for IT’s help.

Zoho Analytics gives you a bird’s-eye view of your organization’s health and performance across various departments by consolidating data from different sources. Users can then utilize this data to drill down into reports through visualizations and building reports and dashboards. And technical skills aren’t required due to its drag-and-drop editor.

You can collaborate with confidence on the platform, as it is highly secure. Reports can easily be shared and published to your team members, clients, and vendors, while you can leverage communication with messages and in-context comments. If an anomaly or outlier occurs, everyone is notified in real time when you set intelligent data alerts.

Zoho Analytics also has a smart assistant named Zia. Built with artificial intelligence, natural language processing, and machine learning technologies, Zia can provide you with KPI widgets and reports in response to your questions. The tool even enables you to embed analytics based on your own branding. It’s also accessible on any mobile device—both iOS and Android—and can be integrated with a variety of third-party apps. Aside from its cloud-based solution, Zoho Analytics gives you the option to install the tool on-premises.

The latest version of Zoho Analytics has advanced across four key areas: data management, AI, data science and machine learning, and extensibility. Below are some notable highlights of the platform across these four categories. Analytics 6.0 also features over 100 updates, including new visualizations, enhanced dashboard building, audit and admin controls, revamped mobile apps, right-to-left (RTL) support, and more.

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Overview of Zoho Analytics Benefits

Zoho Analytics provides a solution that allows anyone in your organization to analyze data regardless of their technical skills or lack thereof. It simplifies data analytics and eliminates the time-consuming process of gathering and consolidating data to generate actionable insights. Here’s an overview of its main benefits:

AI-powered Data Preparation & Cleansing

Zoho DataPrep (Powered by AI): Integrate, model, clean, prepare, enrich, and organize data easily inside Zoho Analytics. The feature is inbuilt within Zoho Analytics and launched as a stand-alone product too.

Streamlines data gathering

Using an easy-to-follow wizard, Zoho Analytics lets you analyze data from various sources such as databases, cloud storage services, and offline or online apps. It streamlines syncing and importing data into the system for data merging, formatting, cleaning, splitting, and calculating feeds.

Empowers visualization with dashboards

The platform’s dashboards give you a quick yet comprehensive glance at your key business metrics such as reports, rich text formats, images, and KPI widgets, among others. Creating dashboards is also accomplished with Zoho Analytics’ drag-and-drop functionality. Layouts are highly flexible with rich formatted text for URL links and images. Meanwhile, it also packs attractive themes to choose from or you can opt to build your own.

Simplifies creation of charts

Starting a chart is simple and it can be found right on the platform’s dashboard. It has a drag-and-drop interface that lets you easily create the chart you need by dragging columns and dropping them on the right shelf without any coding needed.

You can choose from an extensive list of chart types available such as heat maps, line, bar, pie, geo maps, table, and stacked area, among others. Conducting exploratory analytics and drilling down data can be done with ease as charts can be configured with multiple Y-axis and robust filters.

Enhanced augmented analytics

Zia insights, Conversational Analytics, Forecasting models, and What-if analysis.

DataStories

Beautifully created presentations through slideshows and portals.

Optimizes pivot tables

Zoho Analytics empowers pivot tables in its feature set as this type of report enables dynamic and interactive analysis of big data sets. It can be grouped in multiple levels to create more comprehensive summaries and sorted according to columns or required options. Highlighting data cells in the table can be done with conditional formatting to match it with the appropriate conditions.

Supercharges collaboration and flexibility

Zoho Analytics is a cloud-based software that can be easily accessed on the web from any browser (Google Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge), desktop (Mac OS, Ubuntu, and Linux OS), or mobile device (iOS and Android). Its mobile apps are built to keep your team, clients, and vendors connected while on the go. It provides a workspace group where you can collaborate and communicate more productively. Sharing and publishing reports and dashboard is also optimized as they can be embedded on blogs, apps, and websites or shared through a generated URL. Furthermore, the tool supports up to 10 languages and continues to work on adding more to its platform.

Supports on-premise deployment

Zoho Analytics lets you install the software for easy business data analysis and dashboards and reports creation with more control. It runs on Windows and Ubuntu operating systems. It is available on a free trial for 30 days where you can access the professional features. When the trial is over, you will be downgraded to its Personal edition where you can use the software for free forever with limitations on data volumes. Meanwhile, you can continue with its Professional edition for full collaboration capabilities.

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Overview of Zoho Analytics Features

  • Reports & dashboards
  • Self-service BI
  • Zoho DataPrep
  • Zia Insights
  • Conversational AI
  • Tabbed Dashboards
  • Immersive dashboards
  • Export as template
  • Data Storytelling
  • Embedded analytics
  • Chart types
  • iOS & Android mobile apps
  • Scheduled data backup
  • Drag-and-drop interface
  • Query tables
  • Large screen display
  • Slideshow
  • REST API
  • Multi-language support
  • Layouts & themes
  • Live chat support
  • Private links
  • Workspaces
  • Pivot table
  • Email schedules
  • Formula engine
  • KPI widgets
  • Data imports
  • Multiple groups
  • Dynamic filters
  • Public reports & dashboards
  • New Connectors to Jira, LinkedIn, Woo Commerce, Exact Online, Zoho Sprints, Bigin

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Zoho Analytics Position In Our Categories

Since companies have their own business needs, it is only practical they avoid deciding on a one-size-fits-all, ”best” software solution. However, it is nearly futile to try to pinpoint such application even among sought-after software products. The right step to do is to shortlist the different significant aspects that need inspection including critical features, costing, technical skill ability of staff, business size, etc. After which, you should conduct the research fully. Read these Zoho Analytics reviews and explore each of the software systems in your list more closely. Such detailed product investigation guarantees you take out ill-fitting software products and subscribe to the one which meets all the tools your business requires.

Position of Zoho Analytics in our main categories:

TOP 100

Zoho Analytics is one of the top 100 Business Intelligence Software products

TOP 50

Zoho Analytics is one of the 50 Data Analytics Software products

TOP 50

Zoho Analytics is one of the top 50 Data Visualization Software products

If you are considering Zoho Analytics it could also be beneficial to check out other subcategories of Business Intelligence Software listed in our database of SaaS software reviews.

Every organization has different needs and needs a system that can be personalized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you search a software app, first be sure what you require it for. Read some Zoho Analytics Business Intelligence Software reviews and ask yourself do you want basic functionality or do you need sophisticated features? Are there any industry-specific features that you are seeking? Obtain the answers to these queries to assist your search. There are plenty of elements that you need to consider and these include your finances, particular business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the system that offers all that you require to improve your company efficiency and productivity.

How Much Does Zoho Analytics Cost?

Zoho Analytics Pricing Plans:

Free Trial

Free Plan

Free

Basic Plan

$30/month

Standard Plan

$60/month

Premium Plan

$145/month

Enterprise Plan

$575/month

Personal Edition (On-Premise)

Free

Professional Edition (On-Premise)

$1,800/year

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What are Zoho Analytics pricing details?

Zoho Analytics Pricing Plans:

Free Trial

Free Plan

Free

Basic Plan

$30/month

Standard Plan

$60/month

Premium Plan

$145/month

Enterprise Plan

$575/month

Personal Edition (On-Premise)

Free

Professional Edition (On-Premise)

$1,800/year

Zoho Analytics offers four pricing options based on your needs. If your number of users exceeds the available tier on the plan, you can add more at $8 per user per month. Here are the plans offered for its cloud-based deployment: Free plan – $0 This plan is available for 2 users and 10,000 rows/records.

  • Unlimited reports and dashboards
  • 5 workspaces
  • 3 query tables
  • Mobile apps

Basic – $30/month. This plan is available for 2 users and half a million rows/records.

  • Everything in the Free plan
  • Over 100 data connectors and Zoho connectors
  • Daily synchronization
  • Slideshow

Standard – $60/month. This plan is available for 5 users and 1 million rows/records.

  • Everything in the Basic plan
  • Scheduled data backups
  • Data synced at hourly intervals
  • Unlimited groups
  • Database Owners role

Premium – $145/month. This is available for 15 users and 5 million rows/records.

  • Everything in the Standard plan
  • Your own logo rebranding
  • Generate private links

Enterprise – $575/month. This is available for 50 users and 50 million rows/records.

  • Everything in the Premium plan
  • Faster loading of reports and dashboards up to 5 times
  • Live chat support for technical team 24/5

Meanwhile, this is the price if you want to deploy the software on-premise:

Personal – Free Forever

  • 1 user
  • 10 tables
  • 25,000 rows
  • 5 databases
  • Unlimited reports and dashboards

Professional Edition – $1800/year

  • 5 users
  • Unlimited rows, records, databases and reports, and dashboards
  • Email and import scheduling
  • API support
  • Collaboration

User Satisfaction

Positive Social Media Mentions 207
Negative Social Media Mentions 1

We are aware that when you make a decision to get a Business Intelligence Software it’s vital not only to find out how experts score it in their reviews, but also to find out if the real users and businesses that use these solutions are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Zoho Analytics reviews across a vast array of social media sites. The information is then featured in a simple to understand form showing how many people had positive and negative experience with Zoho Analytics. With that information available you should be prepared to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho Analytics?

Zoho Analytics integrates with the following:

  • Zoho Desk
  • Zoho Projects
  • Zoho Survey
  • Zoho CRM
  • Zoho Recruit
  • Zoho BugTracker
  • Zoho Creator
  • Zoho Docs
  • Zoho Finance
  • ManageEngine ServiceDesk Plus
  • ManageEngine SupportCenter Plus
  • SQLite
  • Quickbooks Online
  • Zendesk
  • Amazon Redshift
  • Box
  • Google AdWords
  • Hubspot CRM
  • Microsoft Access
  • Oracle
  • SurveyMonkey
  • MailChimp
  • PostgreSQL
  • Microsoft OneDrive
  • Amazon RDS
  • Sybase
  • Microsoft SQL Server
  • Xero
  • Stripe
  • MySQL
  • Google Drive
  • Teamwork Projects
  • Heroku
  • Salesforce CRM
  • Microsoft Dynamics CRM
  • Google CloudSQL
  • Dropbox

Zoho Analytics User Reviews

Zoho Analytics average rating:

Average score
5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

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The most favorable review

Erica

PROS: The platform has all the features I personally need, and it offers the most flexible method for customization of reports I've ever seen. It syncs perfectly with Zoho CRM, meaning that you can also email the reports automatically, and you can bring data from other sources as well.

CONS: The platform will cause a problem once in five years. That's how good it is! However, we are concerned about something else: currently, the only CRM modules that can sync with Zoho Reports are the default ones. We expect the development team to sync the customizable ones too.

Reviewed 5 years ago

Read full review >

The least favorable review

Ken

PROS: I wouldn’t change Zoho Reports for any other software! Adding and removing uses has never been easier, reporting as well. I monitor and analyze data from any place, at any time!

CONS: Even if the user interface is solid and reponsive, I find it to be somehow wishy-washy. I believe they could do more with the CRM integration, or at least to improve data accessibility.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I can create great reports using this tool

Read full review >
Paul
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.12.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It creates reports in a convenient manner. It also works well with other Zoho projects, making it very convenient for us.

CONS: It helps me create excellent reports so I don't have anything to dislike about this tool.

What do you think about this review?

Great Poor

Very easy to use and flexible

Read full review >
Dennis
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It is very easy to use and helps you create great reports without having much experience creating one before. It also integrates smoothly with other systems like that of SalesForce. Furthermore, it has great customer service. It has the Ask Zia feature that helps you learn more about the functions of Zoho Analytics. Overall, it is a software that I'd highly recommend any company as it helped us a lot in improving our business.

CONS: The addition of comprehensive text-ability will be greatly appreciated as it currently only has a simple editor. Aside from this small improvement, I can say that I don't dislike any other feature of Zoho Analytics.

What do you think about this review?

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Show More User Reviews (14)

A wonderful product for comprehensive reporting, and a prospective cornerstone of your most important decisions

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2021 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: I wouldn’t change Zoho Reports for any other software! Adding and removing uses has never been easier, reporting as well. I monitor and analyze data from any place, at any time!

CONS: Even if the user interface is solid and reponsive, I find it to be somehow wishy-washy. I believe they could do more with the CRM integration, or at least to improve data accessibility.

What do you think about this review?

Great Poor

The business intelligence purchase of a small/middle-size team’s lifetime

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2021 Company Size: More than 100 Employees Industry: Information technology

PROS: The way how Zoho Reports allows you to manage complex variables, and to express those variables in a visible and simplified manner is just unbelievable! If you're expecting a dull dashboard with excel-like tables, you're absolutely wrong. Before I proceed, start thinking of Zoho Reports as an investment in your statistics and information management, and compare its functions to large and logical formulas which are now part of the past.

CONS: Put it like this: sub-folder management is not exceptional. The more distinct your folder levels become, the more difficult it will be for you to manage them.

What do you think about this review?

Great Poor

There is no better software for analyzing/sharing Quickbooks data

Read full review >
Darla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 11-50 Employees Industry: Internet

PROS: I enjoy using Zoho Reports because it is simple and flexible, it features enough drag-and-drop, and it involves all of my colleagues instead of leaving all reports on my schedule. The company uses Zoho Reports to manage Quickbooks data, and we're very happy that the software is well-integrated with QBs flexible tools. In fact, the flexibility level of the two is fairly comparable.

CONS: At the beginning, I felt as if I was struggling unnecessarily to export data from the QB desktop to Zoho Reports. As bad as I am with explanations, the support team understood what I wanted, and started to work on it.

What do you think about this review?

Great Poor

It is a great business intelligence and data analysis software

Read full review >
Lloyd
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 02.06.2021 Company Size: Industry: N/A

PROS: My team and I can analyze data without any prior experience. It also allows me to create comprehensive reports and dashboards despite the size of the data.

CONS: It is quite difficult to use at first so training must be provided by the Zoho team.

What do you think about this review?

Great Poor

Cheap, but powerful

Read full review >
Ann
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.05.2021 Company Size: 1-10 Employees Industry: Consultant

PROS: I don't know about other users, but I've never worked with such solid tool without doing some serious cutting of my budget. This is the first time I got something that powerful on such a reasonable price! Zoho Reports enabled me to create detailed custom reports, and all I have to do is to import data from our local database, either manually or with automatic scripts.

CONS: It took me a while to get used to its interface. The setup process was somehow more than my intuition can handle, and I stuggled to do script uploading because there was no feedback to inform me on the success of my operation. I compared it to some more expensive tools (Tableau, SAP Lumira), and saw that many essential features are still missing. However, Zoho Reports is a great on-budget solution for less advanced operations.

What do you think about this review?

Great Poor

Great software for our company’s needs

Read full review >
Aliya
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.04.2021 Company Size: Industry: N/A

PROS: It has a great UI and is easy to use. It is also great when it comes to tracking all data.

CONS: It's been working smoothly for us so we don't have anything to complain about.

What do you think about this review?

Great Poor

Easy to implement, even easier to report with!

Read full review >
Salvador
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2021 Company Size: 1-10 Employees Industry: Executive Sponsor

PROS: Needless to say, the best features are definitely easiness and simplicity. They are strengthened by well-executed integration with other technologies, and small business can really thank their little stars for such wonderful connectors.

CONS: My comments are not really dislikes. I would call them suggestions instead: Let's say that developers should work to improve troubleshooting for their interface, offer Cloud based data only upon purchase, or charge On-premise software as Service Software in order to make it more optimal.

What do you think about this review?

Great Poor

Your CRM’s flexible BFF

Read full review >
Erica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The platform has all the features I personally need, and it offers the most flexible method for customization of reports I've ever seen. It syncs perfectly with Zoho CRM, meaning that you can also email the reports automatically, and you can bring data from other sources as well.

CONS: The platform will cause a problem once in five years. That's how good it is! However, we are concerned about something else: currently, the only CRM modules that can sync with Zoho Reports are the default ones. We expect the development team to sync the customizable ones too.

What do you think about this review?

Great Poor

I love Zoho Analytics

Read full review >
Clare
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.04.2020 Company Size: Industry: N/A

PROS: It is great in sharing reports and programing is very effective. It also works smoothly with other applications and I can create customized reports very well.

CONS: The UI can still be improved as the images used are quite outdated. This update will make it easier for us to create reports.

What do you think about this review?

Great Poor

We can now study trend analysis easily

Read full review >
Myra
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: I can easily create charts, tables, and build dashboards using Zoho Analytics.

CONS: The dashboards can still be improved. This will make Zoho even better.

What do you think about this review?

Great Poor

Fastest analysis and business intelligence tool on the market

Read full review >
Kathy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.01.2018 Company Size: More than 100 Employees Industry: Food production

PROS: Zoho Reports allows me to analyze even the most complex data in a fast and organized way. I love being able to do that, and I consider my job as pleasant, rather than obligatory.

CONS: I don’t like the fact that the platform requires me to save reports for further operations (exporting, for instance) every time that I want to do a quick analysis. I am loosing time, and my reporting tab gets heaped with unrelated reports that I don't need. Importing data can also be tricky, due to the fact that there are some SQL queiries which are complicated to execute.

What do you think about this review?

Great Poor

Extensive insight, reliable service

Read full review >
Aubrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: The Zoho Reports platform enables every user to clarify data, and to segregate it in multiple points across the Zoho products we're using. As a result, we are producing impecable reports that serve as precious sources for analysing business in general.

CONS: We would prefer support to take place with a proper person on the other side of the line, so that we could discuss the problem and search for even better answers. Still, this is not enough to claim that their helpdesk is not reliable (it is the other way around), or to criticize their technical documentation database which is also very useful.

What do you think about this review?

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Zoho Analytics user reviews

I can create great reports using this tool

Read full review >
Paul
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.12.2021 Company Size: 11-50 Employees Industry: N/A

Very easy to use and flexible

Read full review >
Dennis
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2021 Company Size: More than 100 Employees Industry: N/A

A wonderful product for comprehensive reporting, and a prospective cornerstone of your most important decisions

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2021 Company Size: More than 100 Employees Industry: Aviation & Aerospace

The business intelligence purchase of a small/middle-size team’s lifetime

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2021 Company Size: More than 100 Employees Industry: Information technology

There is no better software for analyzing/sharing Quickbooks data

Read full review >
Darla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 11-50 Employees Industry: Internet
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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