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Zoho BugTracker Review

Zoho BugTracker
Our score: 8.5 User satisfaction: 100%

What is Zoho BugTracker?

Zoho BugTracker is a member of Zoho’s online business productivity kit, namely an online tool for application development and bug tracking that adds transparency to the IT management process. Simple but powerful, Zoho BugTracker can handle a vast variety of scalable projects, and uses advanced incremental functions to personalize the process.

The application operates in a way that it tracks bugs, tracks them to find out where they came from, prioritizes them, and fixes them. Notifications are usually delivered to users via screenshots, messages, or even videos when developers consider that essential for fixing the issue. The performance actions are defined by the user, who also gets a detailed list of previously tackled bugs.

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Overview of Zoho BugTracker Benefits

Zoho BugTracker is a popular addition for software development which uses simple dashboards and fast custom views to organize and manage bugs. Both developers and end-users can benefit from simplified tracking to stay in control of their current and future tasks. What is especially useful to them is the Kanban view because it lists and prioritizes bugs using their severity as a criterion.

The tool offers also an interactive forum where users can streamline collaboration. They are all notified and expected to participate, which increases the chances of keeping everybody on the same page, and making maximal use of a company’s talent capacity.

Due the fact that it keeps project management in a single location, Zoho BugTracker eases task management and control, and empowers time compliance. Every user has a role with predefined privileges, which is how bugs are assigned and solved on the right address.

On the long run, Zoho BugTracker will also decrease unproductive downtimes, since there is a robust suite of management tools the admin can use to version projects and to follow his team. On top of it all, this tool that connects decentralized teams is either free or reasonably priced, but is still efficient enough to meet client expectations.

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Overview of Zoho BugTracker Features

  • Custom Workflows
  • File Sharing
  • User Management
  • Email Notifications
  • Bug Dashboards
  • Bug Reports
  • Custom Fields
  • Custom Views
  • Severity Configuration & Classification
  • Interactive Forums
  • Integrations

Zoho BugTracker Position In Our Categories

Knowing that businesses have their own business-related requirements, it is only wise that they avoid getting an all-in-one, ”best” software system. Just the same, it would be hard to come across such a software system even among branded software products. The right thing to do can be to note down the varied main functions which require careful thought such as crucial features, budget, technical skill aptitude of the employees, organizational size, etc. The second step is, you should follow through the research systematically. Have a look at some of these Zoho BugTracker evaluations and look into the other applications in your shortlist in detail. Such comprehensive research ascertains you weed out unsuitable software solutions and pay for the one that has all the function your company requires for optimal results.

Position of Zoho BugTracker in our main categories:

TOP 200

Zoho BugTracker is one of the top 200 IT Management Software products

If you are considering Zoho BugTracker it may also be sensible to analyze other subcategories of IT Management Software collected in our base of B2B software reviews.

There are popular and widely used applications in each software group. But are they necessarily the best fit for your organization’s unique needs? A trendy software solution may have thousands of customers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Zoho BugTracker IT Management Software reviews and mull over the elements that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, select a few apps that fit your wants. Check out the free trials of these products, read online opinions, get clarifications from the seller, and do your research thoroughly. This profound homework is certain to assist you choose the most excellent software platform for your organization’s special requirements.

How Much Does Zoho BugTracker Cost?

Zoho BugTracker Pricing Plans:

Free Trial

Free

Free

Premium

$50.00/month

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What are Zoho BugTracker pricing details?

Zoho BugTracker Pricing Plans:

Free Trial

Free

Free

Premium

$50.00/month

The basic version of Zoho BugTracker is free, but there are also three paid plans depending on the storage and number of projects you want to include:

Free:

  • 1 Project
  • 5 Users
  • Bug Tracking
  • User Management
  • Import Bugs (CSV & Jira)
  • Pages & Chat
  • 10MB Storage 

Premium: $50.00/month or $40/month when billed yearly

  • Unlimited Projects
  • Up to 25 Users
  • Additional user: $3/user/month
  • Includes All Free Features
  • SLA
  • Custom Fields
  • Business Rules
  • GitHub & BitBucket Integration
  • Custom Notifications
  • Custom Views
  • Time tracking with approval
  • 100GB Storage 

 

User Satisfaction

Positive Social Media Mentions 108
Negative Social Media Mentions 0

We realize that when you make a decision to get a IT Management Software it’s vital not only to find out how professionals score it in their reviews, but also to check whether the real people and enterprises that purchased these solutions are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Zoho BugTracker reviews across a wide range of social media sites. The information is then presented in an easy to digest format showing how many people had positive and negative experience with Zoho BugTracker. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho BugTracker?

Zoho BugTracker integrates with most of Zoho’s customer management, project management, and business intelligence apps, as well as third-part IT management apps:

  • Zoho CRM
  • Zoho Reports
  • Zoho Support
  • Zoho Projects
  • GitHub
  • Box
  • Desk.com
  • Bitbucket
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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