1&1 REVIEW

Hosting Services

USER SATISFACTION 100% ?
OUR SCORE 9.0 ?

What is 1&1?

One of the world’s successful web hosting providers, 1and1 is the web hosting solution of choice for millions of businesses in 10 different countries including Germany, Spain, Great Britain and the United States. 1&1 boasts of garnering 15 million contracts since its launch 26 years ago. In the United States, 1&1 is one of the Top 5 web hosting companies and its hold in the web hosting market is expected to continue with the opening of its massive 55,000 square foot data center in Lenexa, Kansas back in September 2008. 1&1 has over 7,000 employees from all over the globe and its products are widely used in major economies in North America and Europe.

Which are the features and benefits that make 1&1 so special? The company invites novice users to choose and register a domain name, and use it for their websites and email correspondence. They are also invited to transfer existent domains and websites, and do so in a matter of minutes. A creative and easy-to-use builder is put in place to create attractive websites and online stores without coding skills, which you can host on the same platform choosing any of the web hosting, managed hosting, and dedicated WordPress hosting. At the same time, 1&1 supplies you with cloud-based email and office solutions that reduce the costs of maintenance, and guarantees absolute security for your data.

Uptime & Reliability of 1&1

1&1 provides a service uptime guarantee of 99.99% to all its services and plans. In the event of a web page failing below 99.99%, 1&1 offers to issue credits to its clients proportional to the amount of downtime. Clients must demonstrate to 1&1’s satisfaction that the web hosting provider failed to maintain the uptime to qualify for downtime credits.

Overview of 1&1 Features

  • Customizable Templates
  • Mobile Templates
  • E-Commerce Templates
  • Shopping Cart
  • 
Over 500MB space
  • Unlimited Bandwidth

  • Knowledge Base
  • Live Chat
  • Phone Support
  • Email Support
  • Ticket Support
  • Tutorial
  • Gallery Tools
  • Free Photos
  • Forum

How Much Does 1&1 Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Unlimited Windows$0.99UnlimitedNo infoUnlimited100
Unlimited Plus Windows$4.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Pro Windows$9.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Linux$0.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Plus Linux$4.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Pro Linux$9.99UnlimitedNo infoUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Virtual Server M$4.9950GBUnlimited111GB
Virtual Server L$9.99150GBUnlimited112GB
Virtual Server XL$19.99300 GBUnlimited114GB
Virtual Server XXL$29.99400 GBUnlimited116GB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
L2$39.99500GB100 Mbit/s bandwidthAMD Dual Core (2 Cores x 2.6 GHz)No info2GB
A8i$59.991000GB100 Mbit/s bandwidthIntel®Atom™ C2750 (8 Cores x 2.4 GHz with 2.6 GHzNo info8GB
X4i$99.991000GB100 Mbit/s bandwidthIntel®Xeon® E3-1270 V3 (4 Cores (HT) x 3.5 GHz)No info16GB
o12A-32$139.992000GB100 Mbit/s bandwidthAMD Opteron™ 6338P E3-1270 V3 (12 Cores x 2.3 GHz)No info32GB
o12A-64$179.994000GB100 Mbit/s bandwidthAMD Opteron™ 6338P E3-1270 V3 (12 Cores x 2.3 GHz)No info64GB
XL12i$199.992000GB100 Mbit/s bandwidthIntel®Xeon® E5-2640 (6 Cores (HT) x 2.5 GHz with 3No info32GB
x8i349.994000GB1 Gbit/s bandwidthIntel®Xeon® E5-2630 V3 (8 Cores (HT) x 2.4 GHz witNo info64GB

CPanel of 1&1

1&1 offers cPanel with their basic hosting products but encourages users to implement their in-house control panel. Some of the 1and1 solutions that include cPanel feature are Basic Windows hosting, Unlimited Windows, WordPress Unlimited, and WordPress Basic.

Pros & Cons of 1&1

Pros

  • Affordable pricing
  • Fast and easy setup
  • Immediate access to customer support

Cons

  • Changes in settings take days to take effect
  • Outdated tutorials and guides

1&1 Position In Our Categories

Position of 1&1 in our main categories:

20

1&1 is one of the top 20 Hosting Services products


Each company is different, and can require a specific solution that will be designed for their company size, type of customers and employees and even individual industry they support. It's not wise to count on getting a perfect service that will work for every company regardless of their background is. It may be a good idea to read a few 1&1 reviews first and even then you should pay attention to what the hosting service is supposed to do for your company and your employees. Do you require an easy and straightforward hosting with just essential functions? Will you really use the advanced functionalities needed by experts and big enterprises? Are there any particular integrations that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 1&1 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 1&1. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

50

NEGATIVE SOCIAL MENTIONS

0

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • Plesk
Easy Installs
  • b2evolution
  • Drupal
  • Joomla
  • Magento
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Knowledge base
  • Tickets

Customer support details

1&1 offers clients with unlimited phone and email support. The company’s technical support team is standing by 24/7 to provide queries and render assistance for any concern or issue with their 1&1 package. 1&1 also has a help center for clients who are looking for a quick fix and reference.
1&1 also has social media channels and can be reached via Twitter and Facebook. Customers who are looking for video guides may check out the company’s YouTube channel.

What are 1&1 pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Unlimited Windows$0.99UnlimitedNo infoUnlimited100
Unlimited Plus Windows$4.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Pro Windows$9.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Linux$0.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Plus Linux$4.99UnlimitedNo infoUnlimitedUnlimited
Unlimited Pro Linux$9.99UnlimitedNo infoUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Virtual Server M$4.9950GBUnlimited111GB
Virtual Server L$9.99150GBUnlimited112GB
Virtual Server XL$19.99300 GBUnlimited114GB
Virtual Server XXL$29.99400 GBUnlimited116GB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
L2$39.99500GB100 Mbit/s bandwidthAMD Dual Core (2 Cores x 2.6 GHz)No info2GB
A8i$59.991000GB100 Mbit/s bandwidthIntel®Atom™ C2750 (8 Cores x 2.4 GHz with 2.6 GHzNo info8GB
X4i$99.991000GB100 Mbit/s bandwidthIntel®Xeon® E3-1270 V3 (4 Cores (HT) x 3.5 GHz)No info16GB
o12A-32$139.992000GB100 Mbit/s bandwidthAMD Opteron™ 6338P E3-1270 V3 (12 Cores x 2.3 GHz)No info32GB
o12A-64$179.994000GB100 Mbit/s bandwidthAMD Opteron™ 6338P E3-1270 V3 (12 Cores x 2.3 GHz)No info64GB
XL12i$199.992000GB100 Mbit/s bandwidthIntel®Xeon® E5-2640 (6 Cores (HT) x 2.5 GHz with 3No info32GB
x8i349.994000GB1 Gbit/s bandwidthIntel®Xeon® E5-2630 V3 (8 Cores (HT) x 2.4 GHz witNo info64GB

FAQ for 1&1

  1. Do they offer an uptime guarantee and reimburse you for downtime?

    1&1 provides a service uptime guarantee of 99.99% to all its services and plans. In the event of a web page failing below 99.99%, 1&1 offers to issue credits to its clients proportional to the amount of downtime. Clients must demonstrate to 1and1's satisfaction that the web hosting provider failed to maintain the uptime to qualify for downtime credits.

  2. What payment methods do they accept?

    1&1 accepts payments via Visa, Mastercard, Discover, and American Express.

  3. Do you get a free domain with their hosting plan?

    Yes. 1&1 offers a free domain with many of their hosting solutions.

  4. Do they enable you to easily design a website without any HTML or coding experience?

    1&1 subscription comes with the 1and1 WebsiteBuilder function, a tool that helps users with little to no HTML or coding knowledge create a website from scratch. WebsiteBuilder is intuitive and comes with easy to use features. Creating a website is fast as clicking icons, picking color schemes, entering texts, and dragging and dropping boxes.

  5. Do they offer both Windows and Linux hosting services?

    Yes. 1&1 offers hosting services for both Windows and Linux.

  6. What is the security level of their services?

    1&1 data centers are housed in ideal locations where power is an abundant resource. All facilities are installed with the latest security measures to prevent unauthorized access and security breaches as well as advanced cooling and heating systems to ensure that servers are performing to its optimum level.

    1&1 offers subscribers to server, Developer Shared Hosting, and Developer eShop packages a GeoTrust Dedicated SSL Certificate (encrypted website security that protects data exchanges between users and your site) with no added cost. For plans that do not include GeoTrust, customers can get a GeoTrust Dedicated SSL Certificate for $49 per year.

    For additional layer of security, 1&1 offers SiteLock, a security add-on that shields websites hackers, malware, and unauthorized access. SiteLock Basic is priced at $0.99month while the premium version carries a $4.99/month price tag.

  7. Is it a reliable hosting solution for Wordpress?

    1&1 offers fast and easy hosting solution for Wordpress users.

  8. Do they offer unlimited email addresses and bandwidth?

    Yes, 1&1 offers unlimited email addresses and generous amounts of traffic/bandwidth each month.

  9. Do they offer CPanel or any other control panels?

    1&1 offer Cpanel web-based management interface.

  10. Is it a good hosting for e-commerce? Do they offer SSL, shopping carts and payment processing?

    1&1 is a great option for e-commerce websites. In fact, 1&1 has an eCommerce website package that is perfect for those who want to quickly set up and operate their own online store. 1&1 offers subscribers to server, Developer Shared Hosting, and Developer eShop packages a GeoTrust Dedicated SSL Certificate (encrypted website security that protects data exchanges between users and your site) with no added cost.

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