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123-reg Review

123-reg
Our score: 8.6 User satisfaction: 93%
Logo of 123-reg

What is 123-reg?

123-reg is a UK-based web hosting company that claims to be the largest domain provider in the UK. It has registered more than 3 million domain names and hosts more than 1.7 million websites.

123-reg offers VPS, dedicated hosting, cloud hosting, and email hosting services. The company was founded in 2000 and today is part of the HEG which is the largest privately owned hosting company in Europe.

Uptime & Reliability of 123-reg

123-reg offers 99.99% uptime guarantee for its dedicated hosting plans. For these plans, it provides regular security updates, allows for instant server reboots and guarantees instant server replacement in case of hardware failure. The company also ensures that bandwidth is not affected if this happens. 123-reg’s data centers in the UK are monitored 24/7, enabling the company to provide reliable and secure hosting services.

Overview of 123-reg Features

  • 99% uptime guarantee for dedicated server plans
  • Choice of operating systems
  • Rock solid network
  • Built-in redundancy
  • 7-day money back guarantee
  • Cloud backup
  • Host multiple sites on VPS plans
  • UK-based data center with onsite hardware support
  • Latest Dell hardware for VPS plans
  • UK-based support
  • Flexible billing – monthly or yearly billing options

How Much Does 123-reg Cost?

VPS Hosting Plans:

Price
Storage
Bandwidth
RAM
Starter
£9.99
25 GB
Unlimited
512 MB
L
£18.99
70 GB
Unlimited
1 GB
XL
£29.99
100 GB
Unlimited
2 GB
XXL
£44.99
150 GB
UnmaUnlimitedetered data transfer
3 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
S
£49
2x 1TB
Unlimited
1
8 GB
M
£69
2x 1TB
Unlimited
1
16 GB
L
£99
2x 2TB
Unlimited
1
32 GB
XL
£129
2x 256 GB SSD
Unlimited
1
32 GB
XXL
£159
2x 2TB
Unlimited
1
32 GB
3XL
£209
4x 2TB
Unlimited
1
64 GB

CPanel of 123-reg

123-reg offers a choice of Cpanel or Plesk 11 for account management. VPS plan users can use the 123-reg control panel to manage their account and VPS package settings from an easy-to-use online interface. This gives them the freedom to update their settings and administer their VPS hosting whenever they need to.

Pros & Cons of 123-reg

Pros

  •  Well-structured cloud hosting plans
  • Good use of social media for customer interactions
  • Ideal choice for domain registration
  • Good host for UK and European customers

Cons

  • Some customers have complained about the quality of service
  • A few customers have expressed unhappiness with the customer support

123-reg Position In Our Categories

Position of 123-reg in our main categories:

TOP 100

123-reg is one of the top 100 Hosting Services products

If you are interested in 123-reg it may also be beneficial to examine other subcategories of Hosting Services collected in our base of SaaS software reviews.

Every company has different wants and requires a system that can be personalized for their size, type of workers and clients, and the specific industry they are in. For these reasons, no platform can provide perfect functionality out-of-the-box. When you look for a software product, first be sure what you need it for. Read some 123-reg Hosting Services reviews and ask yourself do you want basic functionality or do you need advanced functionality? Are there any industry-specific features that you are looking for? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to reflect on and these include your finances, particular business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the app that presents all that you want to enhance your organization efficiency and productivity.

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 1

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 123-reg reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 123-reg. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM
  • Plesk

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • UK

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

123-reg offers phone and live chat support during office hours. The support teams are based in the UK. On its website, 123-reg offers video tutorials, live system status, FAQs, user guides, knowledge base, and a self-diagnosis tool. The company actively uses Facebook and Twitter for customer interactions.

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What are 123-reg pricing details?

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Starter
£9.99
25 GB
Unlimited
No info
No info
512 MB
L
£18.99
70 GB
Unlimited
No info
No info
1 GB
XL
£29.99
100 GB
Unlimited
No info
No info
2 GB
XXL
£44.99
150 GB
UnmaUnlimitedetered data transfer
No info
No info
3 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
S
£49
2x 1TB
Unlimited
No info
1
8 GB
M
£69
2x 1TB
Unlimited
No info
1
16 GB
L
£99
2x 2TB
Unlimited
No info
1
32 GB
XL
£129
2x 256 GB SSD
Unlimited
No info
1
32 GB
XXL
£159
2x 2TB
Unlimited
No info
1
32 GB
3XL
£209
4x 2TB
Unlimited
No info
1
64 GB

Frequently asked questions about 123-reg

Is it a good hosting platform for Wordpress?

Yes, 123-reg offers full support for WordPress sites.

Do they enable you to effortlessly set up a website without any HTML or coding skills?

Subscribers to 123-reg’s shared hosting plans get a 3-step website builder that comes with ‘drag and drop’ features and a help wizard.

Will you get a free domain with their hosting plan?

123-reg offers a free domain with every account, and allows up to three included domains with select plans.

How can I pay for their services?

123-reg accepts direct debit transactions, PayPal, and major credit cards.

Do they provide CPanel or any other control panels?

123-reg offers a choice of Cpanel or Plesk 11 for account management. VPS plan users can use the 123-reg control panel to manage their account.

Do they offer an uptime guarantee and reimburse you for downtime?

123-reg offers 99.99% uptime guarantee for its dedicated hosting plans. The company gives service credit between 10-30% for downtime.

What is the security level of their services?

123-reg uses security measures such as 24/7 data center monitoring and blacklist monitoring, among others, to provide secure and reliable hosting services.

Do they offer unlimited email addresses and bandwidth?

123-reg offers unlimited email accounts and bandwidth with top-tier plans.

Is it a good hosting for e-commerce? Do they give you SSL, shopping carts and payment processing?

123-reg’s plans fully support e-commerce sites and features such as shopping carts and SSL.

Do they offer both Windows and Linux hosting services?

Yes, 123-reg offers both Windows and Linux hosting services.

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Reviewed By Jenny Chang
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