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123-reg REVIEW

Hosting Services

USER SATISFACTION 93%
OUR SCORE 8.6

What is 123-reg?

123-reg is a UK-based web hosting company that claims to be the largest domain provider in the UK. It has registered more than 3 million domain names and hosts more than 1.7 million websites.

123-reg offers VPS, dedicated hosting, cloud hosting, and email hosting services. The company was founded in 2000 and today is part of the HEG which is the largest privately owned hosting company in Europe.

Uptime & Reliability of 123-reg

123-reg offers 99.99% uptime guarantee for its dedicated hosting plans. For these plans, it provides regular security updates, allows for instant server reboots and guarantees instant server replacement in case of hardware failure. The company also ensures that bandwidth is not affected if this happens. 123-reg’s data centers in the UK are monitored 24/7, enabling the company to provide reliable and secure hosting services.

Overview of 123-reg Features

  • 99% uptime guarantee for dedicated server plans
  • Choice of operating systems
  • Rock solid network
  • Built-in redundancy
  • 7-day money back guarantee
  • Cloud backup
  • Host multiple sites on VPS plans
  • UK-based data center with onsite hardware support
  • Latest Dell hardware for VPS plans
  • UK-based support
  • Flexible billing – monthly or yearly billing options

How Much Does 123-reg Cost?

VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Starter£9.9925 GBUnlimitedNo infoNo info512 MB
L£18.9970 GBUnlimitedNo infoNo info1 GB
XL£29.99100 GBUnlimitedNo infoNo info2 GB
XXL£44.99150 GBUnmaUnlimitedetered data transferNo infoNo info3 GB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
S£492x 1TBUnlimitedIntel Xeon E3-1225v3 / 4 cores18 GB
M£692x 1TBUnlimitedIntel Xeon E3-1230v2 / 4 cores116 GB
L£992x 2TBUnlimitedIntel Xeon E3-1230v2 / 4 cores132 GB
XL£1292x 256 GB SSDUnlimitedIntel Xeon E3-1230v2 / 4 cores132 GB
XXL£1592x 2TBUnlimitedIntel Xeon E5-2420 /12 (2x6) cores132 GB
3XL£2094x 2TBUnlimitedIntel Xeon E5-2420 /12 (2x6) cores164 GB

CPanel of 123-reg

123-reg offers a choice of Cpanel or Plesk 11 for account management. VPS plan users can use the 123-reg control panel to manage their account and VPS package settings from an easy-to-use online interface. This gives them the freedom to update their settings and administer their VPS hosting whenever they need to.

Pros & Cons of 123-reg

Pros

  •  Well-structured cloud hosting plans
  • Good use of social media for customer interactions
  • Ideal choice for domain registration
  • Good host for UK and European customers

Cons

  • Some customers have complained about the quality of service
  • A few customers have expressed unhappiness with the customer support

123-reg Position In Our Categories

Position of 123-reg in our main categories:

100

123-reg is one of the top 100 Hosting Services products


Each business is different, and may need a special solution that will be adjusted to their business size, type of customers and employees and even specific industry they deal with. We advise you don't count on locating an ideal service that will be suitable for each company no matter what their history is. It may be a good idea to read a few 123-reg reviews first and even then you should keep in mind what the hosting service is supposed to do for your company and your employees. Do you require an easy and straightforward hosting with just elementary features? Will you really use the complex functionalities needed by pros and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a trustworthy service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 123-reg reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 123-reg. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

17

NEGATIVE SOCIAL MENTIONS

1

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
  • Plesk
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • UK
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

123-reg offers phone and live chat support during office hours. The support teams are based in the UK. On its website, 123-reg offers video tutorials, live system status, FAQs, user guides, knowledge base, and a self-diagnosis tool. The company actively uses Facebook and Twitter for customer interactions.

What are 123-reg pricing details?

VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Starter£9.9925 GBUnlimitedNo infoNo info512 MB
L£18.9970 GBUnlimitedNo infoNo info1 GB
XL£29.99100 GBUnlimitedNo infoNo info2 GB
XXL£44.99150 GBUnmaUnlimitedetered data transferNo infoNo info3 GB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
S£492x 1TBUnlimitedIntel Xeon E3-1225v3 / 4 cores18 GB
M£692x 1TBUnlimitedIntel Xeon E3-1230v2 / 4 cores116 GB
L£992x 2TBUnlimitedIntel Xeon E3-1230v2 / 4 cores132 GB
XL£1292x 256 GB SSDUnlimitedIntel Xeon E3-1230v2 / 4 cores132 GB
XXL£1592x 2TBUnlimitedIntel Xeon E5-2420 /12 (2x6) cores132 GB
3XL£2094x 2TBUnlimitedIntel Xeon E5-2420 /12 (2x6) cores164 GB

FAQ for 123-reg

  1. Do you receive a free domain with their hosting plan?

    123-reg offers a free domain with every account, and allows up to three included domains with select plans.

  2. What is the security level of their services?

    123-reg uses security measures such as 24/7 data center monitoring and blacklist monitoring, among others, to provide secure and reliable hosting services.

  3. How can I pay for their services?

    123-reg accepts direct debit transactions, PayPal, and major credit cards.

  4. Do they offer CPanel or any other control panels?

    123-reg offers a choice of Cpanel or Plesk 11 for account management. VPS plan users can use the 123-reg control panel to manage their account.

  5. Do they provide both Windows and Linux hosting services?

    Yes, 123-reg offers both Windows and Linux hosting services.

  6. Do they offer an uptime guarantee and reimburse you for downtime?

    123-reg offers 99.99% uptime guarantee for its dedicated hosting plans. The company gives service credit between 10-30% for downtime.

  7. Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

    123-reg’s plans fully support e-commerce sites and features such as shopping carts and SSL.

  8. Is it a suitable hosting solution for Wordpress?

    Yes, 123-reg offers full support for WordPress sites.

  9. Do they let you effortlessly design a website without any HTML or coding experience?

    Subscribers to 123-reg’s shared hosting plans get a 3-step website builder that comes with ‘drag and drop’ features and a help wizard.

  10. Do they offer unlimited email addresses and bandwidth?

    123-reg offers unlimited email accounts and bandwidth with top-tier plans.

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