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Dotster Review

Dotster
Our score: 7.8 User satisfaction: 88%
Logo of Dotster

What is Dotster?

Dotster is an American web hosting company that is based in Vancouver, WA. The company was founded in 2000 and today hosts more than three million domains. The Dotster brand is owned by the Endurance International Group. Dotster offers Linux and Windows hosting, email hosting, and Cpanel VPS plans.

Uptime & Reliability of Dotster

Dotster offers a 99.99% uptime guarantee and provides service credits in case of downtime. The company’s servers are hosted in a secure data center in Massachusetts and it is equipped with HVAC and fully redundant power systems. Dotster also utilizes network optimization and data backups to provide reliable hosting services.

Overview of Dotster Features

  • 99.99% uptime guarantee
  • 24/7 customer support
  • 30-day money back guarantee
  • Free domain name with hosting plans
  • Eco-friendly hosting
  • Free marketing tools with some plans
  • Linux and Windows hosting
  • Fully equipped data center

How Much Does Dotster Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Hosting (Linux)
$3.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Linux)
$6.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Linux)
$13.75/month
Unlimited
Scalable
Unlimited
Unlimited
Basic Hosting (Windows)
$4.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Windows)
$7.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Windows)
$14.75/month
Unlimited
Scalable
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
RAM
Standard
$29.70/month
20 GB
1000 GB
Unlimited
512 MB
Pro
$41.60/month
40 GB
1500 GB
Unlimited
1024 MB
Premium
$67.95/month
60 GB
2000 GB
Unlimited
2048 MB

CPanel of Dotster

For its VPS hosting customers, Dotster provides Cpanel/WHM for website administration. Shared hosting customers get to use a custom control panel that is similar to Cpanel. Dotster helps customers familiarize themselves with the custom panel by providing them a video tour and tutorial.  

Pros & Cons of Dotster

Pros

  • Useful features and tools
  • Excellent customer support
  • Very good uptime

Cons

  • Some customers have complained about billing problems
  • A few customers have expressed unhappiness about the overall service

Dotster Position In Our Categories

Position of Dotster in our main categories:

TOP 200

Dotster is one of the top 200 Hosting Services products

If you are considering Dotster it could also be sensible to examine other subcategories of Hosting Services collected in our base of B2B software reviews.

Each company is different, and might require a particular type of Hosting Services solution that will be designed for their business size, type of clients and employees and even particular industry they deal with. It's not wise to count on getting a perfect app that will be suitable for every company no matter what their background is. It may be a good idea to read a few Dotster Hosting Services reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you require an easy and intuitive app with just essential functions? Will you actually use the advanced tools required by experts and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable app that will fit your budget.

User Satisfaction

Positive Social Media Mentions 60
Negative Social Media Mentions 8

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dotster reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Dotster. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Dotster offers 24/7 customer support through phone and tickets. The company’s online help center hosts a knowledge base, video tutorials, and user guides. Customers who subscribe to the Ultra hosting plan can also buy premium support that provides access to a toll-free phone line, experienced technicians, and quicker response times.

Dotster actively uses Twitter and Facebook for customer interactions. But for tech support, customers are directed to call or submit a ticket.

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Popular Dotster Alternatives

Dotster Comparisons

Top Competitors To Dotster By Price

What are Dotster pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Hosting (Linux)
$3.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Linux)
$6.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Linux)
$13.75/month
Unlimited
Scalable
Unlimited
Unlimited
Basic Hosting (Windows)
$4.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Windows)
$7.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Windows)
$14.75/month
Unlimited
Scalable
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$29.70/month
20 GB
1000 GB
Unlimited
No info
512 MB
Pro
$41.60/month
40 GB
1500 GB
Unlimited
No info
1024 MB
Premium
$67.95/month
60 GB
2000 GB
Unlimited
No info
2048 MB

Frequently asked questions about Dotster

Do they allow you to easily set up a website with no HTML or coding knowledge?

Dotster offers a simple three-step site building wizard with its shared web hosting plans.

Do they provide unlimited email addresses and bandwidth?

Dotster offers unlimited email accounts with its more expensive plans. It does not offer unlimited bandwidth.

Is it a reliable hosting service for Wordpress?

Yes, Dotster provides full support for WordPress installation.

Will you get a free domain with their hosting plan?

Yes, Dotster provides one free domain per account with all its plans.

What payment methods do they accept?

Dotster accepts all major credit cards and PayPal.

Do they offer an uptime guarantee and pay you back for downtime?

Dotster gives a 99.99% uptime guarantee and offers service credits in case of downtime.

Do they provide both Windows and Linux hosting services?

Yes, Dotster offers both Windows and Linux hosting services.

Do they provide CPanel or any other control panels?

Dotster’s VPS hosting customers get Cpanel/WHM for website administration. Shared hosting customers are provided a custom control panel that is similar to Cpanel.

Is it a good choice for e-commerce? Do they offer SSL, shopping carts and payment processing?

Dotster enables easy installation of e-commerce software with its hosting plans.

How secure are their hosting services?

Dotster uses industry standard practices and highly monitored environments to provide secure hosting services.

Note

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Reviewed By Jenny Chang
Page last modified
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