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Acenet Review

Acenet
Our score: 7.3 User satisfaction: 93%
Logo of Acenet

What is Acenet?

Acenet was launched in 2003 and is based in Dearborn, Michigan. They provide top rate web hosting services to clients across the US. Acenet offers shared, VPS, dedicated, and reseller hosting services. Shared hosting packages can upgrade to a dedicated IP address.

Acenet’s VPS plans, which they term “cloud servers,” are designed to offer “Infrastructure as a Service” to businesses. In this category, they provide a range of packages categorized based on specifications such as the allotted storage space and the number of processors.

Acenet also presents a small array of dedicated server plans, with expenses relative to the particular machines being rented. The company offers merchant accounts and SSL certificates in partnership with third-party providers.

Uptime & Reliability of Acenet

Acenet provides a 99.9% uptime guarantee on their website. They utilize advanced Intel Xeon processors and RAID-10 Solid State Drives (SSD). Their shared hosting packages operate on CloudLinux 6 (VPS and Dedicated plan customers can select their own operating system).

Overview of Acenet Features

  • 15 minute average support response
  • 24/7/365 online support helpdesk
  • 30-day moneyback guarantee
  • 99.9% uptime guarantee
  • cPanel
  • Extensive online knowledgebase
  • How-to online video demos
  • Noah’s classifieds
  • PHP
  • Python
  • Shared hosting
  • WordPress

How Much Does Acenet Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Web hosting plan
$150/yr
32 GB
320 GB Transfer
100 parked domains
1,000

VPS Hosting Plans:

Price
Storage
Bandwidth
RAM
XS
$25/mo
48 GB Enterprise SSD
500 GB Transfer
4 GB ECC RAM
Small
$50/mo
96 GB Enterprise SSD
1 TB Transfer
8 GB ECC RAM
Medium
$100/mo
192 GB Enterprise SSD
2 TB Transfer
16 GB ECC RAM
Large
$200/mo
384 GB Enterprise SSD
4 TB Transfer
32 GB ECC RAM
XL
$400/mo
768 GB Enterprise SSD
8 TB Transfer
64 GB ECC RAM

Dedicated server plans:

Price
Storage
Bandwidth
RAM
Enterprise Servers
$149.95/mo
3 x 1 TB HDD
10 TB Transfer
16 GB ECC RAM
Enterprise Servers
$239.95/mo
3 x 1 TB HDD
10 TB Transfer
32 GB ECC RAM

CPanel of Acenet

Acenet offers the use of cPanel control panel to help users manage their accounts. The cPanel comes lwith Softaculuous script installer, which makes it simple to install WordPress, Drupal, and other site applications without technical skills.

Pros & Cons of Acenet

Pros

  • 99.9% uptime guarantee
  • 30-day moneyback guarantee
  • 24/7/365 online support helpdesk
  • Extensive online knowledgebase

Cons

  • No phone support

Acenet Position In Our Categories

Position of Acenet in our main categories:

TOP 200

Acenet is one of the top 200 Hosting Services products

If you are considering Acenet it might also be sensible to check out other subcategories of Hosting Services listed in our base of B2B software reviews.

Every enterprise is different, and may need a specific Hosting Services solution that will be designed for their business size, type of customers and staff and even specific niche they cater to. We advise you don't count on locating a perfect services that is going to work for every business no matter what their history is. It may be a good idea to read a few Acenet Hosting Services reviews first and even then you should pay attention to what the solution is supposed to do for your company and your employees. Do you require a simple and straightforward app with only basic features? Will you actually use the advanced tools needed by pros and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.

User Satisfaction

Positive Social Media Mentions 20
Negative Social Media Mentions 1

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Acenet reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Acenet. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Wordpress hosting

Platform

  • Linux

Scripting & Languages

  • Perl
  • PHP
  • Python

Control Panel

  • CPanel

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Knowledge base
  • Tickets

Customer support details

Acenet does not offer 24/7 phone support. They provide support using an online ticketing system that enables them to prioritize queries. The company guarantees a response within 15 minutes for your query. All members of Acenet’s customer support team are Red Hat Certified System Administrators (RHCSAs). This means they are knowledgeable experts who are sure to resolve  your issue in no time.

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Popular Acenet Alternatives

Acenet Comparisons

Top Competitors To Acenet By Price

What are Acenet pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Web hosting plan
$150/yr
32 GB
320 GB Transfer
100 parked domains
1,000

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
XS
$25/mo
48 GB Enterprise SSD
500 GB Transfer
No info
No info
4 GB ECC RAM
Small
$50/mo
96 GB Enterprise SSD
1 TB Transfer
No info
No info
8 GB ECC RAM
Medium
$100/mo
192 GB Enterprise SSD
2 TB Transfer
No info
No info
16 GB ECC RAM
Large
$200/mo
384 GB Enterprise SSD
4 TB Transfer
No info
No info
32 GB ECC RAM
XL
$400/mo
768 GB Enterprise SSD
8 TB Transfer
No info
No info
64 GB ECC RAM

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Enterprise Servers
$149.95/mo
3 x 1 TB HDD
10 TB Transfer
No info
No info
16 GB ECC RAM
Enterprise Servers
$239.95/mo
3 x 1 TB HDD
10 TB Transfer
No info
No info
32 GB ECC RAM

Frequently asked questions about Acenet

Do they provide unlimited email addresses and bandwidth?

No, Acenet does not offers unlimited email addresses and bandwidth with its plans.

Are their hosting services secure?

Acent uses state-of –the-art security measures at its datacenter to provide secure and reliable hosting services.

Do they give an uptime guarantee and reimburse you for downtime?

Acenet provides a 99.9% uptime guarantee on their website. If you are unable to get 99.9% access to your website, the company will issue a pro-rated credit to you for future services.

What payment methods do they accept?

Acenet accepts credit cards and PayPal.

Do they provide CPanel or any other control panels?

Acenet offers the use of cPanel control panel to manage accounts.

Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

Acenet is a good choice for online stores as they offer merchant accounts and SSL certificates in partnership with third-party providers.

Do they offer both Windows and Linux hosting services?

Acenet offers only Linux hosting services.

Do they let you quickly design a website with no HTML or coding experience?

Acenet offers SiteStudio site builder to help novices.

Do you receive a free domain with their hosting plan?

No, Acenet does not offer a free domain with their hosting plans.

Is it a reliable hosting solution for Wordpress?

Yes, Acenet is a great platform for hosting WordPress sites and blogs.

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Reviewed By Louie Andre
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