Price

$4.86 ?

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HostGator REVIEW

Hosting Services

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USER SATISFACTION 99% ?
OUR SCORE 9.3 ?

What is HostGator?

HostGator offers attractive prices and plenty of features to help advanced Webmasters. The vendor offers quality shared and virtual private server (VPS) Web hosting packages, but it stands out for its dedicated server plans. In fact, the vendor has been awarded the PCMag Editors’ Choice award for dedicated Web hosting.

HostGator offers a generous 45-day moneyback guarantee. One minus point is it does not provide any email security protections. But its customer support is reliable as the vendor provides 24/7 telephone support and online Web chat.

Uptime & Reliability of HostGator

HostGator rents data center space from The Planet, using four facilities in Texas. The vendor offers power back-ups, fire detection and constant monitoring to keep its 12,000 servers safe and secure. HostGator uses 10 different fiber providers, including hardware from Time Warner and AT&T. It currently offers a 99.9% uptime guarantee and an RSS feed for service status updates.

All accounts (except dedicated servers) are backed up every week. If you need to restore a backup, HostGator charges $15, but if you supply the backup file yourself, it’s free. HostGator hosts more than eight million domains, and has a number of high-profile partners such as Cisco, AT&T and Dell. It does not allow overselling, so the capacity it gives is the capacity you actually get. The exception is on a VPS or dedicated server where you’re free to oversell at your own risk.

Overview of HostGator Features

  • PHP
  • WordPress
  • ASP
  • Uptime guarantee
  • Money-back guarantee
  • Backups
  • MySQL
  • Perl
  • cPanel

How Much Does HostGator Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Hatchling Plan$4.86UnlimitedUnlimited1Unlimited
Baby Plan$6.96UnlimitedUnlimitedUnlimitedUnlimited
Business Plan$10.46UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Snappy 500$11.9725 GB500 GBNo info2512 MB
Snappy 1000$33.9760 GB1 TBNo info21000 MB
Snappy 2000$57.97120 GB1.5 TBNo info22000 MB
Snappy 4000$81.97165 GB2 TBNo info24000 MB
Snappy 8000$99.97240 GB3 TBNo info28000 MB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Basic Dedicated Server Linux$105500 GB10 TBIntel Xeon Dual Core 2.3GHz24 GB
Standard Dedicated Server Linux$1321 TB15 TBIntel Xeon Quad Core 2.5GHz34 GB
Elite Dedicated Server Linux$1681 TB20 TBIntel Xeon Quad Core 2.5GHz48 GB
Pro Dedicated Server Linux$2251 TB25 TBIntel Xeon Quad Core 3.3GHz516 GB
Basic Dedicated Server Windows$105500 GB10 TBIntel Xeon Dual Core 2.3GHz24 GB
Standard Dedicated Server Windows$1321 TB15 TBIntel Xeon Quad Core 2.5GHz34 GB
Elite Dedicated Server Windows$1681 TB20 TBIntel Xeon Quad Core 2.5GHz48 GB
Pro Dedicated Server Windows$2251 TB25 TBIntel Xeon Quad Core 3.3GHz516 GB

CPanel of HostGator

HostGator uses cPanel as its control panel. The cPanel comes with a 1-click installer for popular scripts like WordPress, Weebly and Joomla and Weebly. These freebies initially help newbies in setting up their websites without having to deal with any advanced control panel functions. HostGator offers users easy-to-understand video tutorials to make them familiar with how cPanel works. This speeds up the time it takes for users to get associated with the control panel.

Pros & Cons of HostGator

Pros

  • Plenty of discounts
  • Unlimited bandwidth, disk space, and email accounts.
  • 99.99% uptime and a fast server
  • 45-day full money back guarantee
  • Reliable 24/7 customer support
  • Easy to install WordPress and configure emails
  • Cheap, reliable and easy to use

Cons

  • Customer service is a bit erratic
  • Only one domain with basic plan
  • Does not offer one-step WordPress import
  • The shared hosting is overloaded and crammed
  • Bill generation system is unfriendly

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and opinions about HostGator across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostGator. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

242

NEGATIVE SOCIAL MENTIONS

3

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
Easy Installs
  • Drupal
  • Joomla
  • Magento
  • Wordpress
Server Location
  • USA
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostGator’s offers comprehensive support options including 24/7 live chat support, a FAQ, email support or phone support (it offers a toll-free number within the US).

Support and billing is offered through a portal where customers can log in to upgrade their account, access user forums, search the knowledge base and view helpful video tutorials. This account login is separate from the Cpanel login. In addition, transfer requests are handled via a quick online form.

What are HostGator pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Hatchling Plan$4.86UnlimitedUnlimited1Unlimited
Baby Plan$6.96UnlimitedUnlimitedUnlimitedUnlimited
Business Plan$10.46UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Snappy 500$11.9725 GB500 GBNo info2512 MB
Snappy 1000$33.9760 GB1 TBNo info21000 MB
Snappy 2000$57.97120 GB1.5 TBNo info22000 MB
Snappy 4000$81.97165 GB2 TBNo info24000 MB
Snappy 8000$99.97240 GB3 TBNo info28000 MB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Basic Dedicated Server Linux$105500 GB10 TBIntel Xeon Dual Core 2.3GHz24 GB
Standard Dedicated Server Linux$1321 TB15 TBIntel Xeon Quad Core 2.5GHz34 GB
Elite Dedicated Server Linux$1681 TB20 TBIntel Xeon Quad Core 2.5GHz48 GB
Pro Dedicated Server Linux$2251 TB25 TBIntel Xeon Quad Core 3.3GHz516 GB
Basic Dedicated Server Windows$105500 GB10 TBIntel Xeon Dual Core 2.3GHz24 GB
Standard Dedicated Server Windows$1321 TB15 TBIntel Xeon Quad Core 2.5GHz34 GB
Elite Dedicated Server Windows$1681 TB20 TBIntel Xeon Quad Core 2.5GHz48 GB
Pro Dedicated Server Windows$2251 TB25 TBIntel Xeon Quad Core 3.3GHz516 GB

FAQ for HostGator

  1. Do they give an uptime guarantee and reimburse you for downtime?

    HostGator gives a 99.9% uptime guarantee.

  2. Do they offer CPanel or any other control panels?

    Shared plans offer cPanel while dedicated servers and VPS offer cPanel and WHM.

  3. What is the security level of their services?

    The vendor has Safe Harbor certification. Servers have protection with large mod_security rulesets and extensive custom firewall rules that guard against DDoS attacks and hackers. Hosting plans are offered with SpamAssassin to protect email accounts.

  4. Do you receive a free domain with their hosting plan?

    No, HostGator does not offer a free domain with their hosting plan.

  5. Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

    HostGator offers plans that include SSL certificates and private IP addresses as well as support for many popular storefront applications.

  6. Is it a suitable hosting platform for Wordpress?

    Yes, HostGator offers WordPress hosting.

  7. What payment methods do they accept?

    HostGator accepts all major credit cards as well as PayPal.

  8. Do they enable you to effortlessly design a website without any HTML or coding skills?

    With all hosting plans, the vendor offers Site Builder, a free app with hundreds of templates that helps users of all skill levels to easily create a website.

  9. Do they provide both Windows and Linux hosting services?

    Yes, HostGator offers both Windows and Linux hosting services.

  10. Do they provide unlimited email addresses and bandwidth?

    All shared plans offer unlimited email accounts and bandwidth. Dedicated servers and VPS offer unlimited email accounts, while space and bandwidth depend on the chosen plan.

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