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Gradwell Hosting Review

Gradwell Hosting
Our score: 7.3 User satisfaction: 98%
Logo of Gradwell Hosting

What is Gradwell Hosting?

Gradwell was launched in 1998 by Peter Gradwell to help small and medium sized business in the UK get simple yet reliable communication technology services, from VoiP products to web hosting plans to cloud-based business solutions. From a simple startup, Gradwell has ballooned to a vast company composed of 22,000 industry experts who work tirelessly to discover and develop innovations that will users achieve the best communications platform for their business and bridge them to their corporate or individual goals.

Uptime & Reliability of Gradwell Hosting

There is no mention of uptime in Gradwell’s Terms and Conditions but monitoring groups have reported that Gradwell’s uptime is well above 99.4% and has experienced 100% in their most recent observations.

Overview of Gradwell Hosting Features

  • Ready-to-publish site designs are complete with site structures, text and images appropriate for your business
  • Over 400 pre-licensed images included
  • Fully customizable with your own layout, text, images, and more
  • Free Online Store (10 products)
  • Unlimited Storage
  • 0% Transaction Fee
  • Community Support for Online Store
  • 35+ Payment Options
  • 45 Storefront Languages
  • Real Time Shipping Rates
  • Facebook Store App
  • Social Commerce Sharing
  • Support for selling downloadable goods

How Much Does Gradwell Hosting Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Standard
£6.80
5GB
5GB
1
100
Advanced
£12.75
10GB
10GB
2
500
Premier
£20.00
30GB
30GB
3
Unlimited

CPanel of Gradwell Hosting

Gradwell includes its own web control panel for website administration, management, and configuration of clients’ accounts. cPanel and other popular website management platforms are not offered.

Pros & Cons of Gradwell Hosting

Pros

  • Email support included in all hosting plans
  • All products are priced competitively
  • Features are very straightforward

Cons

  • Premium support not available
  • Limited hosting options
  • No cPanel

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to purchase a Hosting Services it’s important not only to learn how professionals score it in their reviews, but also to discover if the real people and enterprises that use this software are indeed satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Gradwell Hosting reviews across a broad array of social media sites. The information is then displayed in a simple to digest format indicating how many users had positive and negative experience with Gradwell Hosting. With that information at your disposal you should be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Top features

-

Platform

-

Scripting & Languages

-

Control Panel

-

Easy Installs

-

Server Location

  • UK

Databases

-

Support

  • Phone
  • Knowledge base

Customer support details

  • Phone Support
  • Email Support
  • Knowledgebase

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Gradwell Hosting Comparisons

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1/5

Overall impression

Many years ago Gradwell was an amazing experience with a reliable service and excellent customer support. However since 2013, they have morphed into the of the most unreliable companies that I have any experience of with staff that are not as knowledgeable as in previous years and a level of unprofessionalism and apathy that has to be experienced to be believed. The cloud based service that they offer for email, web hosting, UNIX and ftp is unreliable and very badly supported. It seems they have tried to grow to fast and too cheaply. It has been a nightmare and I would not recommend this company.

What are Gradwell Hosting pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Standard
£6.80
5GB
5GB
1
100
Advanced
£12.75
10GB
10GB
2
500
Premier
£20.00
30GB
30GB
3
Unlimited

Frequently asked questions about Gradwell Hosting

What are the acceptable payment methods?

Gradwell accepts payment via credit card, direct debit, bank transfer and £ Sterling cheques.

Will you get a free domain with their hosting plan?

Gradwell offers free domains with their annual payment plans.

Do they provide CPanel or any other control panels?

Gradwell includes its own web control panel for website administration, management, and configuration of clients' accounts. cPanel and other popular website management platforms are not offered.

Is it a reliable hosting platform for Wordpress?

There is no information that Gradwell offers WordPress hosting but Gradwell hosting accounts can be configured to host a WordPress website.

Do they enable you to quickly set up a website without any HTML or coding skills?

Gradwell's hosting plans come with a simple Website Builder that is loaded with very basic tools and functionalities and is easy enough for novices.

Do they offer unlimited email addresses and bandwidth?

Gradwell offers unlimited email accounts with their Premier hosting plans. The company does not provide unlimited bandwidth.

Do they provide both Windows and Linux hosting services?

There is no mention of any uptime guarantee or assurance in Gradwell's Terms and Conditions. That said, several monitoring sites report that that company's uptime figure is above 99.4% and has peaked 100%.

What is the security level of their services?

There is no information as to what security measures Gradwell has in place for their network and infrastructure. But it can be assumed that the company implements industry-standard security protocols like other hosting companies and communications solutions providers.

Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?

Gradwell hosting plans come with a free online store with useful features such as community support, multiple languages, Facebook app, and social commerce sharing tool to name a few.

Do they give an uptime guarantee and pay you back for downtime?

There is no mention of uptime in Gradwell's Terms and Conditions but monitoring groups have reported that Gradwell's uptime is well above 99.4% and has experienced 100% in their most recent observations.

Gradwell Hosting User Reviews

Gradwell Hosting average rating:

Average score
1/5 ( user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Saïf-Deen Akanni
1/5

Overall impression

Many years ago Gradwell was an amazing experience with a reliable service and excellent customer support. However since 2013, they have morphed into the of the most unreliable companies that I have any experience of with staff that are not as knowledgeable as in previous years and a level of unprofessionalism and apathy that has to be experienced to be believed. The cloud based service that they offer for email, web hosting, UNIX and ftp is unreliable and very badly supported. It seems they have tried to grow to fast and too cheaply. It has been a nightmare and I would not recommend this company.

women man women man man women

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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