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Hetzner Online Review

Hetzner Online
Our score: 8.0 User satisfaction: 98%
Logo of Hetzner Online

What is Hetzner Online?

Founded in 1997, Germany-based Hetzner Online combines affordable pricing, stable technology, and efficient operation to provide businesses with high-performance hosting solutions to help them achieve their corporate goals. This included partnerships with the leading manufacturers of networking equipment and devices like Dell and Intel. The company continues to deliver innovative products while being committed to environmental protection and to reducing CO2 emissions.

Uptime & Reliability of Hetzner Online

Hetzner does not provide the usual uptime guarantee as other hosting providers have done. That said, independent monitoring sites say that the company’’s overall uptime over the past five years has been 99.99%.

Overview of Hetzner Online Features

  • Web hosting
  • Dedicated Server
  • vServer
  • Managed Server
  • Colocation
  • Storage Box
  • Domain Registration
  • SSL Certificates

How Much Does Hetzner Online Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Level 1
€ 1.60
2 GB
10 GB
1
100
Level 4
€ 4.12
10 GB
unlimited
6
200
Level 9
€ 8.32
25 GB
unlimited
11
300
Level 19
€ 16.72
50 GB
unlimited
21
Unlimited

CPanel of Hetzner Online

cPanel and Plesk are offered as optional administration application. Hetzner Online’s main website management tool is WebMin.

Pros & Cons of Hetzner Online

Pros

  • Wide selection of hosting plans and services
  • cPanel and Plesk are offered in some of their plans
  • All plans come with the latest software and hardware
  • High monthly bandwidth, especially for cheaper models (30TB/month)
  • Remarkable download speeds

Cons

  • Majority of their documents and wiki is in German

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to buy a Hosting Services it’s crucial not only to see how professionals evaluate it in their reviews, but also to find out if the actual clients and companies that bought this software are actually satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Hetzner Online reviews across a wide range of social media sites. The data is then featured in a simple to digest format revealing how many users had positive and negative experience with Hetzner Online. With that information at hand you will be prepared to make an informed business choice that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth

Platform

  • Windows
  • Linux

Scripting & Languages

  • Perl
  • PHP
  • Python

Control Panel

  • CPanel
  • Plesk

Easy Installs

  • Joomla
  • Wordpress
  • SSL

Server Location

-

Databases

  • MySQL

Support

  • Phone
  • Knowledge base
  • Tickets

Customer support details

  • Email Support
  • Phone Support
  • Training
  • Documents
  • Knowledgebase

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What are Hetzner Online pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Level 1
€ 1.60
2 GB
10 GB
1
100
Level 4
€ 4.12
10 GB
unlimited
6
200
Level 9
€ 8.32
25 GB
unlimited
11
300
Level 19
€ 16.72
50 GB
unlimited
21
Unlimited

Frequently asked questions about Hetzner Online

Is it a suitable hosting platform for Wordpress?

Hetzner offers users with a WordPress AppInstaller, which allows them to install the latest version of WordPress in a few simple steps.

Do they offer both Windows and Linux hosting services?

Windows and Linux hosting are supported in a few of Hetzner Online's plans.

Do you get a free domain with their hosting plan?

Hetzner Online does not offer free domains.

Do they offer unlimited email addresses and bandwidth?

Many plans offer unlimited bandwidth. However, unlimited email accounts are only included in premium hosting accounts.

How secure are their hosting services?

Hetzner Online's facilities are equipped with the latest security systems and safety features, such as Electronic access control system and 24/7 camera monitoring of entrances and server rooms. The network is protected by multi-layered security systems to ensure that their network and all data bases are safe from breach and unauthorized access.

Do they give an uptime guarantee and pay you back for downtime?

Hetzner does not provide the usual uptime guarantee as other hosting providers have done. That said, independent monitoring sites say that the company'’s overall uptime over the past five years has been 99.99%.

What payment methods do they accept?

Hetzner Online only accepts payments via credit cards and cash.

Is it a good hosting for e-commerce? Do they provide SSL, shopping carts and payment processing?

Hetzner Online is an ideal option for eCOmmerce as they support a number of eCommerce applications like osCommerce. SSL certificates are also provided for added security.

Do they allow you to easily create a website with no HTML or coding skills?

Hetzner Online has its own in-house SiteBuilder that enables clients to create and manage their websites easily. It comes with an intuitive wizard-style interface that anyone can use to come up with a professionally designed website, thanks to the latest drag-and-drop technology.

Do they offer CPanel or any other control panels?

cPanel and Plesk are offered as optional administration application. Hetzner Online's main website management tool is WebMin.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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