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Network Solutions REVIEW

Hosting Services

USER SATISFACTION 98%
OUR SCORE 8.9

What is Network Solutions?

With an extensive history that goes back to 1979, Network Solutions has played a significant role with the Internet’s growth and evolution. Being a part of the Web.com group of companies, Network Solutions continuously work to help small businesses become a huge success in the online world. With easy and effective hosting products and services, Network Solutions has become a leading name in the hosting and online marketing industries.

Uptime & Reliability of Network Solutions

Network Solutions does not offer any uptime guarantees as stated in their Service Agreement.

Overview of Network Solutions Features

  • Web Hosting
  • WordPress® Blog Hosting
  • SSL Certificates
  • Site Seal
  • Website Scan and Protect
  • Premium Services
  • Ignite Online Marketing
  • Facebook Boost®
  • Pay Per Click Marketing (PPC)
  • ReputationAlert
  • Search Engine Optimization (SEO)
  • Local Leads
  • Email Marketing
  • Ecommerce Website
  • JumpStart Store Set-up
  • Custom Ecommerce Design
  • Take-a-Payment

How Much Does Network Solutions Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Essential Hosting$9.96300GBUnlimited1001000
Professional Hosting$13.29500GBUnlimited1002500
Premium Hosting$29.13UnlimitedUnlimited100Unlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS Essential Hosting$40.0010 GB500 GB1011 GB
VPS Professional Hosting$80.0050 GB2000 GB10011 GB

CPanel of Network Solutions

Network Solutions provide a very basic custom control panel for their users. Tools that come with their control panel include domain tools, FTP, email, script installs, stats and a site builder.

Pros & Cons of Network Solutions

Pros

  • Long and storied history

Cons

  • Awful customer support
  • No cPanel or Plesk
  • No Uptime guarantee

Network Solutions Position In Our Categories

Position of Network Solutions in our main categories:

50

Network Solutions is one of the top 50 Hosting Services products


Each business is different, and might call for a particular type of solution that will be designed for their business size, type of customers and staff and even individual niche they deal with. We advise you don't count on getting an ideal service that is going to be suitable for every company regardless of their background is. It may be a good idea to read a few Network Solutions reviews first and even then you should remember what the hosting service is supposed to do for your business and your employees. Do you require an easy and straightforward hosting with only basic features? Will you actually make use of the complex tools needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Network Solutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Network Solutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

127

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails
Easy Installs
  • Drupal
  • Joomla
  • Wordpress
  • SSL
Server Location
  • USA
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Knowledge base
  • Tickets

Customer support details

  • Email
  • Phone Support
  • Support Tickets
  • FAQs
  • Knowledgebase

What are Network Solutions pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Essential Hosting$9.96300GBUnlimited1001000
Professional Hosting$13.29500GBUnlimited1002500
Premium Hosting$29.13UnlimitedUnlimited100Unlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS Essential Hosting$40.0010 GB500 GB1011 GB
VPS Professional Hosting$80.0050 GB2000 GB10011 GB

FAQ for Network Solutions

  1. Is it a suitable hosting solution for Wordpress?

    WordPress is fully supported. Users will find all the necessary tools and requirements to start building a WordPress site.

  2. Do they let you effortlessly create a website without any HTML or coding knowledge?

    Network Solutions has a Do-It-Myself site builder, a free application that helps non-experienced users to create website from scratch. The application comes with professionally designed templates as well.

  3. Do you get a free domain with their hosting plan?

    Only a few packages come with a free domain offering.

  4. Do they provide CPanel or any other control panels?

    Network Solutions provide a very basic custom control panel for their users. Tools that come with their control panel include domain tools, FTP, email, script installs, stats and a site builder.

  5. What are the acceptable payment methods?

    Network Solutions accepts payments via major credit cards and PayPal.

  6. Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?

    Yes. Network Solutions has a dedicated eCommerce package that includes built-in marketing tools, online product catalog, online store, and more. SSL certificates can be purchased for enhanced security.

  7. Do they offer unlimited email addresses and bandwidth?

    Only a few plans by Network Solutions come with unlimited emails but a number of plans do have unlimited bandwidth.

  8. Do they provide both Windows and Linux hosting services?

    Network Solutions supports both Windows and Linux hosting.

  9. What is the security level of their services?

    Network Solutions faced two high profile security issues that negatively impacted its reliability as a web hosting solutions provider. In 2009, over 570,000 clients who had made purchases through Network Solutions’ ecommerce hosting service were affected by a security breach. The following year, parked domains where discovered to be serving malware to visitors. The malware went undetected by Network Solutions and Google and was only unearthed when security firm Armorize reported it.

  10. Do they offer an uptime guarantee and reimburse you for downtime?

    Network Solutions offer an uptime guarantee of 99.99% and offers service credits for clients who experience downtime in service.

User reviews


User reviews in total: 2

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Christophe Vacher
Report a concern

Published 2 months ago

Bureaucratic hell

Pros: I'm not even sure there are. The use of pages on the account were ok, but nothing outstanding compared to other companies. The problems lie somewhere else with these guys.
Cons: I had been a client of Network Solutions for more than 23 years. They were not hosting my website (thank God!) but my domain name was registered with them. The problem was that the company that had originally registered the domain with them in my name was not around anymore. They had put my name as part of the tech team, but not as primary contact. Nonetheless, I was still the owner of the domain name and I was the person paying the bills.

Recently, because I realized their registration fees were actually much higher than other companies (seriously, how could they possibly justify that?), I was thinking of transferring my domain name to another company. When I went to turn off the automatic payment renewal in my account, I realized that, EVEN AS THE PAYING OWNER OF THE DOMAIN NAME, I COULD NOT CONTROL THAT OPTION, AND I COULD NOT DO ANYTHING AT ALL ON MY OWN DOMAIN NAME.
I contacted them. They explained that I had to be the primary contact in order to do that, and that I had to fill a form and provide specific documents to transfer the primary contact from the former company to my name. I then explained that the former company didn’t exist anymore and I was the only person handling everything, therefore, no one would be able to provide signatures or documents on behalf of the other company.
OMG. It was like opening a can of worms. I spent the past SEVERAL MONTHS being bounced from office to office, explaining my situation again and again, exchanging email after email, being told different stories, that the issue was simple and almost resolved, then it was not, then that the docs I sent were not the right ones, then that I needed to get some of them notarized —which I did— all this to finally have them tell me that the documents were missing the “clause of indemnisation” which I had no idea what it was.
All this to simply transfer a name, even as my account CLEARLY SHOWED THAT I WAS THE OWNER AND THE FINANCIAL SOURCE OF THE DOMAIN NAME.
After all this time and money wasted for absolutely no result, I was so frustrated with these guys that I had enough. I could see this game was going nowhere.
I had to ABANDON MY DOMAIN NAME. After 23 years. I replaced it with another one, registered with another company. 
Network Solutions bureaucracy is absolutely APPALLING, and their fees are absurd. Talking to these guys, day after day, was like talking to robots, who, as polite as they are, are just cogs in a big machine that is simply incapable of handling simple issues. 
This company is from the past, seriously. I will never, ever do business with them again.
Recommendation: Array
Easy of use: Mediocre
Customer support: Array
Cost efficiency: Very poor


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JD

Published 1 year ago

Our account was set for auto renewal, but it was not automatically renewed. We needed to go in manually and used the same card as the one that was noted in our account. However, we were charged 3 reinstatement fees that Network Solutions refused to reimburse us. We are looking to change our services to another provider.


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