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HostPapa Review

HostPapa
Our score: 9.0 User satisfaction: 100%

What is HostPapa?

HostPapa is a hosting company that provides eco-friendly, customer-centric, and highly reliable web hosting solutions and services for you to reach your business and digital ambitions and dreams. HostPapa enables the stress-free, high-performance, and cost-effective hosting of business websites, eCommerce shops, blogs, forums, emails, CRM and CMS systems, Microsoft 365 and Google Workspace apps, and Linux operating systems.

With HostPapa’s shared hosting packages, users will be able to access an easy-to-use website building software. This tool permits them to immediately create, manage, and publish professional-looking, mobile-friendly, and SEO-optimized websites, online stores, or blogs without design or programming skills required. They can also unload their burdens of managing various aspects of their shared hosting subscriptions to a team of customer service, IT, and security professionals.

Moreover, users can opt in for self-managed, managed, or fully-managed VPS hosting. They’ll obtain the high levels of performance, scalability, security, and control they need for hosting and handling sophisticated and demanding websites and applications.

HostPapa has hosting platforms and solutions that are exclusively designed and enhanced for WordPress websites. Its optimized, shared WordPress hosting environments come with built-in tools and capabilities that improve the speed, performance, security, and reliability of WordPress websites.

These include the automatic installation and updating of WordPress CMS and security patches and implementation of advanced web application firewalls and malware scanners. HostPapa also allows users to leverage Jetpack, a WordPress plug-in built with tools for designing, promoting, and securing WordPress websites.

Uptime & Reliability of HostPapa

Guaranteeing a service uptime rate of 99.9%, HostPapa is a hosting company that startups, SMBs, agencies, IT companies, retailers, hosting resellers, bloggers, and digital professionals can trust and rely on. At the core of HostPapa’s web hosting solutions and services are corporate social responsibility, technological competitiveness, and customer service.

HostPapa is a strong practitioner and advocate of green data center strategies. Using Green Tags or Renewable Energy Certificates (RECs), HostPapa works with various suppliers that generate electricity from renewable energy sources like solar, hydroelectric, geothermal, and solar. These suppliers transmit back amounts of electricity to power/utility grids that are equivalent to the exact amounts of electricity that HostPapa’s data centers use.

That means the data center facilities are able to indirectly counterbalance or mitigate the impact of carbon emissions on the environment caused by their consumption of non-renewable energy. Furthermore, this makes the data center facilities more energy-efficient, allowing their hosting systems, equipment, and devices to perform smoothly and excellently without utilizing or wasting a lot of electricity.

HostPapa also ensures that the data center facilities, servers, websites, and applications are up and running in times of emergency, such as during natural disasters, unplanned power outages, machine failures, or network downtimes.

For instance, HostPapa uses multiple diesel-fueled standby generators that operate in redundant or parallel configurations. The emergency generators can instantly and continuously supply backup power to critical data center equipment and devices in the event of a downtime or outage.

Overview of HostPapa Features

  • Sustainable Web Hosting
  • Expert Professional Support
  • Website Designing & Management
  • Enhanced WordPress Hosting
  • Managed VPS Servers
  • Security Solutions
  • Linux-Optimized Platform
  • Proprietary Dashboard
  • Cloudfare & Jetpack CDN
  • Productivity & Collaboration Apps

Awards & Quality Certificates

How Much Does HostPapa Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter
$3.95/month
100GB SSD
Unmetered
1 website
100
Business
$3.95/month
Unlimited SSD
Unmetered
Unlimited
Unlimited
Business Pro
$12.95/month
Unlimited SSD
Unmetered
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Mercury
$19.99/month
60 GB SSD
1 TB
Unlimited
2
2 GB RAM
Venus
$59.99/month
125 GB SSD
2 TB
Unlimited
2
4 GB RAM
Earth
$109.99/month
250 GB SSD
2 TB
Unlimited
2
8 GB RAM
Mars
$169.99/month
500 GB SSD
4 TB
Unlimited
2
16 GB RAM
Jupiter
$249.99/month
1 TB SSD
8 TB
Unlimited
2
32 GB RAM

CPanel of HostPapa

HostPapa makes the world-leading and easy-to-use cPanel control panel accessible to its hosting customers. The user-friendly, web-based tool lets them simplifies and enhances the way they handle all key aspects of their hosting environments. This covers the setting up of email accounts, management of domains, databases, and files, deployment of CMS, CRM, and business applications.

The control panel also lets customers access and assess analytics about their websites and  visitors. Hosting resellers can integrate cPanel or other third-party control panel with the billing and invoice application WHMCS to streamline customer management. Managed and fully-managed VPS hosting customers can choose any control panel they want too.

Pros & Cons of HostPapa

Pros

  • Green data center strategy
  • Multiple website building options
  • Shared hosting support service
  • Affordable business email hosting
  • Open-source platforms and applications
  • Unlimited disk space
  • Unmetered bandwidth
  • Website backup solution

Cons

  • The company doesn’t support Windows hosting
  • No dedicated server hosting offerings
  • The web hosting platform isn’t suitable for large organizations

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 0

We are aware that when you choose to purchase a Hosting Services it’s crucial not only to see how professionals evaluate it in their reviews, but also to discover if the real clients and businesses that bought these solutions are genuinely happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and HostPapa reviews across a broad array of social media sites. The information is then displayed in an easy to understand way revealing how many customers had positive and negative experience with HostPapa. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.

Video

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • UK
  • Canada

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostPapa offers 24/7/365 customer support through phone, live chat, tickets and email. The company provides support in French, German, and Spanish too, besides English. HostPapa also provides country-specific contact numbers on its website.

For self-help, HostPapa offers a knowledge base, multi-lingual video tutorials, and a user forum. The company actively uses Facebook and Twitter to respond to customer queries and issues. It also has a YouTube channel and Google+ account.

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What are HostPapa pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter
$3.95/month
100GB SSD
Unmetered
1 website
100
Business
$3.95/month
Unlimited SSD
Unmetered
Unlimited
Unlimited
Business Pro
$12.95/month
Unlimited SSD
Unmetered
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Mercury
$19.99/month
60 GB SSD
1 TB
Unlimited
2
2 GB RAM
Venus
$59.99/month
125 GB SSD
2 TB
Unlimited
2
4 GB RAM
Earth
$109.99/month
250 GB SSD
2 TB
Unlimited
2
8 GB RAM
Mars
$169.99/month
500 GB SSD
4 TB
Unlimited
2
16 GB RAM
Jupiter
$249.99/month
1 TB SSD
8 TB
Unlimited
2
32 GB RAM

Frequently asked questions about HostPapa

Do they offer both Windows and Linux hosting services?

HostPapa provides Linux hosting solutions with features, like the capability to utilize excellent HP and and SuperMicro servers, SSD storage, CloudFlare CDN network, and open-source apps.

What is the security level of their services?

The hosting company delivers proactive malware and threat detection, Google blacklist monitoring, web app firewalls, Let's Encrypt SSL certificates, RAID-enabled VPS servers, SIteLock & Jetpack, security tools, and professional support & services.

Do they enable you to easily create a website without any HTML or coding skills?

HostPapa has a feature-rich DIY website builder that enables users to create responsive, high-quality, and mobile-friendly websites via customizable templates.

Is it a good hosting solution for Wordpress?

Yes, with HostPapa, users can access a premium-grade managed WordPress hosting platform. This solution enables them to enhance their WordPress websites' availability, loading speeds, Google search rankings, and security effortlessly.

Will you get a free domain with their hosting plan?

HostPapa give users the opportunity to register a domain name for free during their first year of subscription.

Do they give an uptime guarantee and reimburse you for downtime?

HostPapa is giving customers the assurance that its hosting solutions and services will have a 99.9% availability. However, the hosting company is not giving any compensation for downtime or outage.

Do they provide CPanel or any other control panels?

Users will be able to automate server, website, application, database, file, and user management through cPanel. Plus, those who are subscribed to managed VPS hosting or reseller hosting plans can use any third-party control panels.

Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?

Yes, the hosting company has shared hosting plans optimized for eCommerce websites. Users can install various CMS and shopping cart apps on their servers, implement FTPS protocol and improved SSL, and process payments through PayPal.

What payment methods do they accept?

The accepted payment options are as follows: PayPal, MasterCard, Visa, Visa Debit, Visa Electron, American Express, and Solo.

Do they offer unlimited email addresses and bandwidth?

Yes, HostPapa allows users to create an unlimited number of email accounts. Additionally, they can take as much traffic and data as they want for their websites without incurring additional fees for high bandwidth usage.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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