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HostPapa REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 9.0

What is HostPapa?

HostPapa is a Canada-based company that focuses on providing environment-friendly web hosting services fuelled by green energy. This privately-owned firm was founded in 2006. HostPapa provides shared web, VPS, and reseller hosting plans. It offers free SEO tools as well as the Fantastico script installer that supports Joomla, WordPress, wikis and more. The company provides a 30-day money back guarantee.

Uptime & Reliability of HostPapa

HostPapa provides a 99.9% uptime guarantee, but it does not give any refunds for downtime. The company’s data centers are equipped with advanced infrastructure and security measures such as UPS power system and diesel generators, and 24/7 network monitoring and security. HostPapa regularly backs up its servers to be on the safe side in case of a system failure. The company advises its customers also to regularly back up their data and sites.

Overview of HostPapa Features

  • 99.9% uptime guarantee
  • Drag-and-drop website builder
  • Secure and reliable email
  • User-friendly account and website access
  • Free domain name registration
  • Easy-to-use control panel
  • Unlimited disk space and bandwidth
  • Telephone, chat, and email support
  • Multi-lingual support
  • 30-day money back guarantee

How Much Does HostPapa Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Starter$1.95100 GBUnlimited2100
Business$3.95UnlimitedUnlimitedUnlimitedUnlimited
Business Pro$12.95UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS-Plus (Linux VPS plan)$49.9950 GBUnlimitedNo info21.5 GB
VPS-Pro (Linux VPS plan)$79.99100 GBUnlimitedNo info23 GB
VPS-Premium (Linux VPS plan)$149.99$149.99200 GBUnlimitedNo info26 GB
VPS-Plus (Windows VPS plan)$79.9950 GBUnlimitedNo info22 GB
VPS-Pro (Windows VPS plan)$129.99100 GBUnlimitedNo info24 GB
VPS-Premium (Windows VPS plan)$199.99200 GBUnlimitedNo info26 GB

CPanel of HostPapa

HostPapa offers the popular cPanel control panel for account management. Subscribers of reseller plans can utilize WHM along with Cpanel. Windows hosting users are offered the WebsitePanel CP license for free.

Pros & Cons of HostPapa

Pros

  • Website, tutorials, and support are offered in multiple languages
  • Flexible reseller hosting plans
  • Use of green energy to power the hosting services
  • Plans and options are ideal for small and medium-sized companies

Cons

  • Some customers have complained about slow shared hosting servers
  • A few customers have expressed unhappiness about the tech support

HostPapa Position In Our Categories

Position of HostPapa in our main categories:

50

HostPapa is one of the top 50 Hosting Services products


Every enterprise is different, and can require a special solution that will be adjusted to their business size, type of clients and staff and even individual industry they deal with. We advise you don't count on getting an ideal service that is going to work for every business no matter what their background is. It may be a good idea to read a few HostPapa reviews first and even then you should keep in mind what the hosting service is intended to do for your business and your employees. Do you need a simple and intuitive hosting with just basic features? Will you really make use of the complex functionalities required by pros and big enterprises? Are there any specific integrations that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HostPapa reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostPapa. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

32

NEGATIVE SOCIAL MENTIONS

0

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Windows
  • Linux
Scripting & Languages
  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • UK
  • Canada
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostPapa offers 24/7/365 customer support through phone, live chat, tickets and email. The company provides support in French, German, and Spanish too, besides English. HostPapa also provides country-specific contact numbers on its website.

For self-help, HostPapa offers a knowledge base, multi-lingual video tutorials, and a user forum. The company actively uses Facebook and Twitter to respond to customer queries and issues. It also has a YouTube channel and Google+ account.

What are HostPapa pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Starter$1.95100 GBUnlimited2100
Business$3.95UnlimitedUnlimitedUnlimitedUnlimited
Business Pro$12.95UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS-Plus (Linux VPS plan)$49.9950 GBUnlimitedNo info21.5 GB
VPS-Pro (Linux VPS plan)$79.99100 GBUnlimitedNo info23 GB
VPS-Premium (Linux VPS plan)$149.99$149.99200 GBUnlimitedNo info26 GB
VPS-Plus (Windows VPS plan)$79.9950 GBUnlimitedNo info22 GB
VPS-Pro (Windows VPS plan)$129.99100 GBUnlimitedNo info24 GB
VPS-Premium (Windows VPS plan)$199.99200 GBUnlimitedNo info26 GB

FAQ for HostPapa

  1. Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

    HostPapa offers SSL certificates at an additional cost. Using the certificates can enable your website to securely offer e-commerce.

  2. Do they enable you to easily set up a website without any HTML or coding knowledge?

    Novices can use HostPapa’s easy-to-use site builder tool that includes thousands of templates.

  3. Do they provide CPanel or any other control panels?

    HostPapa provides the popular cPanel control panel for account management. Users of reseller packages can also utilize WHM along with cPanel.

  4. Do they give an uptime guarantee and pay you back for downtime?

    HostPapa offers a 99.9% uptime guarantee excluding scheduled maintenance. It does not seem to offer refunds for downtime.

  5. Are their hosting services secure?

    HostPapa’s data centers are equipped with state-of-the-art infrastructure and security measures enabling the company to provide reliable and secure hosting services.

  6. Is it a reliable hosting solution for Wordpress?

    Yes. HostPapa provides a simple one-click installation process for WordPress blogs.

  7. What are the acceptable payment methods?

    HostPapa accepts PayPal and major credit cards.

  8. Do they offer unlimited email addresses and bandwidth?

    Yes, HostPapa offers unlimited email accounts and bandwidth with its premium plans.

  9. Will you receive a free domain with their hosting plan?

    Yes, HostPapa offers a free one-year domain name registration for those who buy plans of minimum one-year duration.

  10. Do they offer both Windows and Linux hosting services?

    Yes, HostPapa offers both Windows and Linux hosting services.

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