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HostPapa Review

HostPapa
Our score: 9.0 User satisfaction: 100%
Logo of HostPapa

What is HostPapa?

HostPapa is a Canada-based company that focuses on providing environment-friendly web hosting services fuelled by green energy. This privately-owned firm was founded in 2006. HostPapa provides shared web, VPS, and reseller hosting plans. It offers free SEO tools as well as the Fantastico script installer that supports Joomla, WordPress, wikis and more. The company provides a 30-day money back guarantee.

Uptime & Reliability of HostPapa

HostPapa provides a 99.9% uptime guarantee, but it does not give any refunds for downtime. The company’s data centers are equipped with advanced infrastructure and security measures such as UPS power system and diesel generators, and 24/7 network monitoring and security. HostPapa regularly backs up its servers to be on the safe side in case of a system failure. The company advises its customers also to regularly back up their data and sites.

Overview of HostPapa Features

  • 99.9% uptime guarantee
  • Drag-and-drop website builder
  • Secure and reliable email
  • User-friendly account and website access
  • Free domain name registration
  • Easy-to-use control panel
  • Unlimited disk space and bandwidth
  • Telephone, chat, and email support
  • Multi-lingual support
  • 30-day money back guarantee

How Much Does HostPapa Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter
$1.95
100 GB
Unlimited
2
100
Business
$3.95
Unlimited
Unlimited
Unlimited
Unlimited
Business Pro
$12.95
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
VPS-Plus (Linux VPS plan)
$49.99
50 GB
Unlimited
2
1.5 GB
VPS-Pro (Linux VPS plan)
$79.99
100 GB
Unlimited
2
3 GB
VPS-Premium (Linux VPS plan)
$149.99$149.99
200 GB
Unlimited
2
6 GB
VPS-Plus (Windows VPS plan)
$79.99
50 GB
Unlimited
2
2 GB
VPS-Pro (Windows VPS plan)
$129.99
100 GB
Unlimited
2
4 GB
VPS-Premium (Windows VPS plan)
$199.99
200 GB
Unlimited
2
6 GB

CPanel of HostPapa

HostPapa offers the popular cPanel control panel for account management. Subscribers of reseller plans can utilize WHM along with Cpanel. Windows hosting users are offered the WebsitePanel CP license for free.

Pros & Cons of HostPapa

Pros

  • Website, tutorials, and support are offered in multiple languages
  • Flexible reseller hosting plans
  • Use of green energy to power the hosting services
  • Plans and options are ideal for small and medium-sized companies

Cons

  • Some customers have complained about slow shared hosting servers
  • A few customers have expressed unhappiness about the tech support

HostPapa Position In Our Categories

Position of HostPapa in our main categories:

TOP 20

HostPapa is one of the top 20 Hosting Services products

If you are interested in HostPapa it could also be beneficial to check out other subcategories of Hosting Services gathered in our base of B2B software reviews.

Each company has different needs and requires a software that can be personalized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no platform can provide perfect functionality out-of-the-box. When you search a software product, first be sure what you want it for. Read some HostPapa Hosting Services reviews and ask yourself do you need basic features or do you require advanced tools? Are there any industry-specific features that you are seeking? Find the answers to these questions to assist your search. There are plenty of aspects that you need to mull over and these include your finances, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the system that provides all that you want to boost your organization competence and productivity.

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HostPapa reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostPapa. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • UK
  • Canada

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostPapa offers 24/7/365 customer support through phone, live chat, tickets and email. The company provides support in French, German, and Spanish too, besides English. HostPapa also provides country-specific contact numbers on its website.

For self-help, HostPapa offers a knowledge base, multi-lingual video tutorials, and a user forum. The company actively uses Facebook and Twitter to respond to customer queries and issues. It also has a YouTube channel and Google+ account.

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Top Competitors To HostPapa By Price

What are HostPapa pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter
$1.95
100 GB
Unlimited
2
100
Business
$3.95
Unlimited
Unlimited
Unlimited
Unlimited
Business Pro
$12.95
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS-Plus (Linux VPS plan)
$49.99
50 GB
Unlimited
No info
2
1.5 GB
VPS-Pro (Linux VPS plan)
$79.99
100 GB
Unlimited
No info
2
3 GB
VPS-Premium (Linux VPS plan)
$149.99$149.99
200 GB
Unlimited
No info
2
6 GB
VPS-Plus (Windows VPS plan)
$79.99
50 GB
Unlimited
No info
2
2 GB
VPS-Pro (Windows VPS plan)
$129.99
100 GB
Unlimited
No info
2
4 GB
VPS-Premium (Windows VPS plan)
$199.99
200 GB
Unlimited
No info
2
6 GB

Frequently asked questions about HostPapa

Do they provide CPanel or any other control panels?

HostPapa provides the popular cPanel control panel for account management. Users of reseller packages can also utilize WHM along with cPanel.

Do they provide an uptime guarantee and reimburse you for downtime?

HostPapa offers a 99.9% uptime guarantee excluding scheduled maintenance. It does not seem to offer refunds for downtime.

Is it a good hosting for e-commerce? Do they offer SSL, shopping carts and payment processing?

HostPapa offers SSL certificates at an additional cost. Using the certificates can enable your website to securely offer e-commerce.

Do they provide both Windows and Linux hosting services?

Yes, HostPapa offers both Windows and Linux hosting services.

Will you receive a free domain with their hosting plan?

Yes, HostPapa offers a free one-year domain name registration for those who buy plans of minimum one-year duration.

Do they allow you to easily design a website without any HTML or coding experience?

Novices can use HostPapa’s easy-to-use site builder tool that includes thousands of templates.

What is the security level of their services?

HostPapa’s data centers are equipped with state-of-the-art infrastructure and security measures enabling the company to provide reliable and secure hosting services.

Is it a suitable hosting solution for Wordpress?

Yes. HostPapa provides a simple one-click installation process for WordPress blogs.

Do they provide unlimited email addresses and bandwidth?

Yes, HostPapa offers unlimited email accounts and bandwidth with its premium plans.

What payment methods do they accept?

HostPapa accepts PayPal and major credit cards.

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Reviewed By Louie Andre
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