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Little Oak Review

Little Oak
Our score: 6.5 User satisfaction: 95%
Logo of Little Oak

What is Little Oak?

Little Oak Hosting is a small, family-owned company that was founded in 2007. It is based in Torrance, CA, and specializes in offering hosting for Mac users. The company’s data center is in Tempe, AZ, with internet connections managed through IO and PhoenixNAP in Phoenix, AZ. Little Oak maintains and operates its own network, equipment, and data center space.

Uptime & Reliability of Little Oak

Little Oak Hosting guarantees 100% uninterrupted network connectivity for all contracted services. In case of downtime, Little Oak Hosting will give a credit for 10% of a customer’s monthly service fees for the service affected for each consecutive period of ten minutes that the network is unavailable.

The maximum credit given in a single calendar month will not exceed 100% of that month’s recurring monthly service fees. The credit must be requested by the customer and will be applied to the affected service only. This guarantee does not cover downtime caused by a scheduled or emergency maintenance, or downtime caused by client error.

Overview of Little Oak Features

  • 100% uptime SLA
  • $125 advertising credits
  • Company-owned data center; immediate security updates, nightly backups
  • Domain name servers (DNS) management
  • Firewall and virus protection included
  • Forwarding, auto-responders, 256-bit encryption
  • Free shared secure sockets layer (SSL)
  • Free SiteBuilder
  • Mac friendly
  • RapidWeaver friendly, including support
  • Server side includes (SSI) support
  • Traffic stats
  • Unlimited domain aliases, external domains, and subdomains
  • Unlimited email accounts
  • Unlimited MySQL databases and users

How Much Does Little Oak Cost?

CPanel of Little Oak

Little Oak provides a custom control panel for all its cloud hosting plans. You can use this control panel to modify, edit, and configure domain names, email addresses, and databases.

Pros & Cons of Little Oak

Pros

  • US-based support
  • Affordable prices
  • Ideal features and reliable support for Mac users

Cons

  • No monthly billing, only yearly option
  • Only cloud hosting offered currently

Little Oak Position In Our Categories

Position of Little Oak in our main categories:

TOP 500

Little Oak is one of the top 500 Hosting Services products

If you are considering Little Oak it could also be beneficial to analyze other subcategories of Hosting Services listed in our base of SaaS software reviews.

It is crucial to keep in mind that almost no service in the Hosting Services category is going to be a perfect solution able to meet all the needs of various business types, sizes and industries. It may be a good idea to read a few Little Oak Hosting Services reviews first as certain solutions can perform well only in a very narrow set of applications or be prepared with a really specific industry in mind. Others can work with a goal of being simple and intuitive and therefore lack complex elements welcomed by more experienced users. You can also find apps that support a broad group of customers and offer a powerful feature toolbox, however that usually comes at a more significant cost of such a software. Be certain that you're aware of your needs so that you purchase a solution that has all the features you look for.

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 11

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Little Oak reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Little Oak. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Perl
  • PHP
  • Ruby on rails

Control Panel

-

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Mambo
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Little Oak offers 24/7 support through phone, live chat, email, and tickets. Its website hosts a knowledge base and FAQs section for self-help. Little Oak’s staff are well trained in Mac OS X, Windows, and Linux. They also provide support for users of RapidWeaver software.

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Frequently asked questions about Little Oak

Do they provide both Windows and Linux hosting services?

Little Oak offers both Windows and Linux hosting, as well as hosting services for Mac.

Will you get a free domain with their hosting plan?

Little Oak currently does not offer shared web hosting plans along with which a free domain is usually offered by web hosting services.

Are their hosting services secure?

At its data center, Little Oak Hosting uses a load-balanced cluster of dual-core Intel based servers. Files are delivered to the web server cluster by a Netapp network-attached storage array. Nightly backups are made to a dedicated storage server. These and other advanced features help Little Oak to provide reliable and secure hosting services.

Do they allow you to easily create a website without any HTML or coding experience?

Little Oak offers a free SiteBuilder to help novices create websites easily.

Do they offer CPanel or any other control panels?

Little Oak provides a custom control panel for all its cloud hosting plans.

Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

Little Oak offers the SiteBuilder Pro tool that you can use to create an e-commerce site packed with essential features such as shopping cart. The company also offers private and shared SSL to boost the security of your e-commerce website.

Do they offer unlimited email addresses and bandwidth?

Little Oak offers unlimited email accounts, but not unlimited bandwidth with its cloud hosting packages.

Do they offer an uptime guarantee and pay you back for downtime?

Little Oak Hosting guarantees 100% uninterrupted network connectivity for all contracted services. In case of downtime, Little Oak Hosting will provide a credit for 10% of a customer's monthly service fees for the service affected for each consecutive period of ten minutes that the network is unavailable.

What payment methods do they accept?

Little Oak accepts major credit cards for payment.

Is it a good hosting platform for Wordpress?

Little Oak provides full support for the WordPress blogging platform.

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Reviewed By Jenny Chang
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