SiteGround REVIEW

Hosting Services

USER SATISFACTION 97% ?
OUR SCORE 9.1 ?

What is SiteGround?

SiteGround is a privately-owned firm founded in 2003. It has offices in the US, Panama, and Bulgaria. SiteGround provides web hosting for small businesses and individuals, and hosts more than 350,000 websites.

SiteGround offers Linux-based shared, reseller, dedicated, and cloud web hosting packages. It supports e-commerce applications like Magento, osCommerce, and Prestashop.

Uptime & Reliability of SiteGround

SiteGround claims to use reliable and fast servers and its uptime is guaranteed to be 99.9%. Its data centers are located in Chicago, Singapore, and Amsterdam.

SiteGround provides many security measures including the add-on HackAlert Monitoring ($1/month), the antispam software tools SpamAssassin and SpamExperts, IP address blocklists, and hotlink protection. It also offers a feature named Leech Protect which helps administrators prevent users from revealing their passwords to portions of the site.

Overview of SiteGround Features

  • 24/7 technical support
  • 30-day money-back guarantee
  • 99.9% uptime guarantee
  • Free ‘.com’ domain
  • Free daily backup
  • Unlimited traffic, emails, DBs
  • Free setup and transfer
  • Cpanel and SSH access
  • Free CloudFlare CDN

How Much Does SiteGround Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
StartUp$3.9510GB10,000 visits1Unlimited
GrowBig$7.9520GB25,000 visitsUnlimitedUnlimited
GoGeek$14.9530GB100,000 visitsUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Entry$60.0020GB5TBNo infoNo info2GB
Business$80.0040GB5TBNo infoNo info2GB
Business Plus$100.0060GB5TBNo infoNo info3GB
Enterprise$140.0080GB5TBNo infoNo info4GB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Entry Server$229500GB5TBIntel Xeon E3-1230 CPU with 4 CPU Cores54GB
Power Server$3291TB5TBIntel Xeon E3-1270 CPU with 4 CPU Cores512GB
Enterprise Server$4294 x 500GB5TB2 x Intel Xeon E5-2620 CPU with 2x6 CPU Cores516GB

CPanel of SiteGround

SiteGround hosting plans use the popular Cpanel for account management. You can use it to manage your databases, folders, and website files, as well as domains and subdomains, and also create email accounts. SiteGround has made Cpanel more user friendly by customizing its skin and organizing its tools. It has added many in-house and third-party tools to give users more control over their account.

Pros & Cons of SiteGround

Pros

  • Integrates with CloudFlare for better security and performance
  • Automatic backups
  • Customers can select server locations
  • Useful support materials
  • Reliable security and customer service

Cons

  • Does not offer unlimited storage and bandwidth
  • No Windows hosting
  • No monthly shared hosting plans

SiteGround Position In Our Categories

Position of SiteGround in our main categories:

10

SiteGround is one of the top 10 Hosting Services products


Each enterprise is different, and might call for a specific solution that will be designed for their business size, type of customers and employees and even specific industry they support. It's not wise to count on locating a perfect service that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few SiteGround reviews first and even then you should pay attention to what the hosting service is intended to do for your company and your staff. Do you need a simple and straightforward hosting with only basic features? Will you actually make use of the complex tools required by pros and big enterprises? Are there any specific integrations that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SiteGround reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SiteGround. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

72

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Top features
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
  • Netherlands
  • Singapore
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Technical support is mostly managed by SiteGround’s European offices and is offered 24/7 by telephone, live chat, and a ticketing system. The company also provides many tutorials, knowledge base articles, and wizards.

What are SiteGround pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
StartUp$3.9510GB10,000 visits1Unlimited
GrowBig$7.9520GB25,000 visitsUnlimitedUnlimited
GoGeek$14.9530GB100,000 visitsUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Entry$60.0020GB5TBNo infoNo info2GB
Business$80.0040GB5TBNo infoNo info2GB
Business Plus$100.0060GB5TBNo infoNo info3GB
Enterprise$140.0080GB5TBNo infoNo info4GB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Entry Server$229500GB5TBIntel Xeon E3-1230 CPU with 4 CPU Cores54GB
Power Server$3291TB5TBIntel Xeon E3-1270 CPU with 4 CPU Cores512GB
Enterprise Server$4294 x 500GB5TB2 x Intel Xeon E5-2620 CPU with 2x6 CPU Cores516GB

FAQ for SiteGround

  1. Do they provide unlimited email addresses and bandwidth?

    SiteGround offers unlimited email addresses but not unlimited bandwidth.

  2. What is the security level of their services?

    SiteGround offers a range of security measures to keep your website safe. It continuously monitors its servers and has strict policies for server login. SiteGround has created its own scripts to check for hacking attempts, and notifies website owners promptly if there is a problem with their files.

  3. Is it a suitable hosting solution for Wordpress?

    SiteGround offers easy one-click installation of WordPress software, as well as several tutorials for WordPress usage in its help center.

  4. Do they offer both Windows and Linux hosting services?

    SiteGround does not offer Windows hosting. All its servers run on the Linux distribution CentOS.

  5. Do they offer an uptime guarantee and pay you back for downtime?

    SiteGround assures a 99.9% network uptime guarantee. In case of network outage not due to scheduled maintenance, you can ask for a credit within three days of the outage.

  6. Will you get a free domain with their hosting plan?

    SiteGround offers one free domain registration with all its hosting plans.

  7. Do they offer CPanel or any other control panels?

    SiteGround offers the popular Cpanel for account management

  8. Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

    SiteGround provides many features and tools for e-commerce. You can select from many merchant account services including MerchantExpress and WorldPay. You can also buy SSL certificates for your website.

  9. Do they allow you to quickly design a website without any HTML or coding skills?

    SiteGround offers a site builder named “Getting Started Wizard,” which helps users build a basic website without technical knowledge.

  10. How can I pay for their services?

    SiteGround accepts only Mastercard and Visa payments.

User reviews


1 Review

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Matt

Published 7 months ago

Terrible support! They constantly tell me to hire a developer when I contact them with issues.

At the end of support chat, they will redirect you to a third party review site if you rate them highly. If you rate them low, the chat is escalated or ends. This is a pretty spammy tactic to put good reviews all over the internet if you ask me.

They also limit your cpu usage and account executions and fail to mention that in the sales page.

Stay away in my opinion.


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