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Web.com Review

Web.com
Our score: 8.8 User satisfaction: 99%
Logo of Web.com

What is Web.com?

Web.com is a US-based company that offers a range of internet services including website building, website design, and online marketing. It offers three hosting plans with a choice of Linux or Windows operating systems. The company provides unlimited domains, disk space, and bandwidth with select plans.

Uptime & Reliability of Web.com

Web.com offers a 99.99% uptime guarantee. Its Pennsylvania-based data centers are top level clustered Tier 4 facilities that have 24/7 onsite security, UVAC cooling systems, and backup power supplies.

Overview of Web.com Features

  • 99% uptime guarantee
  • 1-click install WordPress blog
  • Ample disk space
  • Easy to use website builder
  • Extensive program language support
  • FTP access
  • Leverage existing domain name
  • Numerous open source applications
  • Site restore automatic backup

How Much Does Web.com Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Essential Hosting
$5.95
300 GB
Unlimited
Unlimited
100
Professional Hosting
$7.95
500 GB
Unlimited
Unlimited
500
Premium Hosting
$9.95
Unlimited
Unlimited
Unlimited
1000

CPanel of Web.com

Web.com offers an easy-to-use control panel that can be used to set up and manage your domain. But the website does not specify the brand or type of this control panel, which suggests that it is a custom panel. Web.com’s Linux hosting control panel is packed with popular applications such as WordPress, PHProject, and Drupal. Windows users also get a control panel to manage all their services.

Pros & Cons of Web.com

Pros

  • You can use the sitebuilder, site statistics, and advertising credits to create and promote your website
  • Ideal hosting service for those looking for basic features
  • Plenty of unlimited features

Cons

  • Lack of information about important aspects such as control panel features
  • Lack of VPS and dedicated server plans

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 2

We are aware that when you decide to purchase a Hosting Services it’s vital not only to see how experts rank it in their reviews, but also to discover whether the actual users and enterprises that purchased this software are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Web.com reviews across a broad array of social media sites. The information is then presented in an easy to understand form showing how many clients had positive and negative experience with Web.com. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

-

Easy Installs

  • b2evolution
  • Drupal
  • Joomla
  • Magento
  • Mambo
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Tickets

Customer support details

Web.com provides 24/7 support through phone and email. The company also actively uses Facebook and Twitter for customer interactions. Web.com hosts a blog and offers a newsletter for updates. The website features a number of articles that provide information about website building and other activities.

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Web.com Comparisons

Top Competitors To Web.com By Price

What are Web.com pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Essential Hosting
$5.95
300 GB
Unlimited
Unlimited
100
Professional Hosting
$7.95
500 GB
Unlimited
Unlimited
500
Premium Hosting
$9.95
Unlimited
Unlimited
Unlimited
1000

Frequently asked questions about Web.com

Do they give an uptime guarantee and pay you back for downtime?

Web.com provides a 99.99% uptime guarantee. It offers service credits for any downtime.

Do they provide unlimited email addresses and bandwidth?

Web.com does not provide unlimited email accounts, but offers unlimited bandwidth with select plans.

Are their hosting services secure?

Web.com’s Pennsylvania-based data centers are top level clustered Tier 4 facilities that have 24/7 onsite security, UVAC cooling systems, and backup power supplies, enabling the company to provide secure and reliable hosting services.

Do they provide CPanel or any other control panels?

Web.com offers an easy-to-use control panel that can be used to set up and manage your domain. But the website does not specify the brand or type of this control panel, which suggests that it is a custom panel.

Is it a suitable hosting service for Wordpress?

Yes, Web.com fully supports the WordPress blogging platform.

Do you receive a free domain with their hosting plan?

Yes, Web.com offers a free domain with its hosting plans.

Is it a good choice for e-commerce? Do they give you SSL, shopping carts and payment processing?

Web.com users are free to install the e-commerce platform of their choice that includes features like SSL.

Do they provide both Windows and Linux hosting services?

Yes, Web.com offers both Windows and Linux hosting services.

Do they allow you to effortlessly design a website without any HTML or coding knowledge?

Yes, Web.com provides a site builder to help novices create websites easily.

What are the acceptable payment methods?

Web.com accepts major credits cards and PayPal for payment.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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