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WebFaction Review
What is WebFaction?
Based in London, United Kingdom, WebFaction offers a simple hosting plan designed specifically for web developers. The features offered are basic but a number of the tools and applications can be upgraded individually. The company delivers its hosting services from its three servers located in Dallas (USA), Amsterdam (The Netherlands), and Singapore (Asia), equipped with superior hardware and software tailored to suit the needs and demands of today’s developers.
Uptime & Reliability of WebFaction
There is no mention of an uptime guarantee in WebFaction’s official website. That said, several reports reveal that the hosting company manages to achieve and maintain an uptime average between 99.92% and 100%. WebFaction’s datacenters are built and equipped by Softlayer, an IBM company that uses only the best server hardware and network devices to ensure security, resiliency, and efficiency.
Overview of WebFaction Features
- PHP
- WordPress
- Money-Back Guarantee
- Backups
- MySQL
- Control Panel
- Perl
- Linux
- Auto Responders
- Apache
- Django
- Drupal
- Email Support
- Help Center Live
- IMAP Support
- Java
- Mailing Lists
- Phone Support
- POP3 Support
- PostgreSQL
- Python
- Ruby on Rails
- Server Side Includes
- Shared Hosting
- Shell Access
- SMTP
- Spam Filter
- Support Forum
- Unlimited Sites
- Webmail
How Much Does WebFaction Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
WebFactionPlan
$8.50
100 GB
600 GB
Unlimited
No info
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Dedicated 1
$250
2 x 500 GB
2 TB
No info
No info
4 GB
Dedicated 2
$350
2 x 500 GB
4 TB
No info
No info
8 GB
Dedicated 3
$500
4 x 1 TB
6 TB
No info
No info
16 GB
CPanel of WebFaction
Webfaction does not provide cPanel, but instead offers an in-house proprietary control panel they built from scratch. This control panels features has all the features and tools available in cPanel, plus extra functionalities geared towards developers.
Pros & Cons of WebFaction
Pros
- Affordable pricing
- Responsive ticket support
- Diverse selection of languages and hosting platforms
- Smooth and flawless website transfer
User Satisfaction
Positive Social Media Mentions
146
Negative Social Media Mentions
5
We know that when you make a decision to get a Hosting Services it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual users and companies that purchased this software are indeed happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and WebFaction reviews across a wide array of social media sites. The information is then featured in an easy to understand form indicating how many customers had positive and negative experience with WebFaction. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.
Technical details
Top features
- Wordpress hosting
- Unlimited sites
Platform
- Linux
Scripting & Languages
- Django
- Java
- Perl
- PHP
- Python
- Ruby on rails
Control Panel
-
Easy Installs
- Drupal
- Wordpress
Server Location
- USA
- Netherlands
Databases
- PHPMyAdmin
- MySQL
Support
- Knowledge base
- Tickets
Customer support details
WebFaction deploys highly skilled and experienced support engineers to provide fast and reliable solutions and remedies to all issues experienced by clients via a fast and powerful ticketing system. Clients can also opt to check out WebFaction’s selection of articles as well as support guides for quick and simple reference.
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What are WebFaction pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
WebFactionPlan
$8.50
100 GB
600 GB
Unlimited
No info
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Dedicated 1
$250
2 x 500 GB
2 TB
No info
No info
4 GB
Dedicated 2
$350
2 x 500 GB
4 TB
No info
No info
8 GB
Dedicated 3
$500
4 x 1 TB
6 TB
No info
No info
16 GB
Frequently asked questions about WebFaction
Do they offer unlimited email addresses and bandwidth?
The company do offer unlimited bandwidth with their hosting products while there is no information as to whether WebFaction offers unlimited emails.
Will you get a free domain with their hosting plan?
WebFaction does not provide a free domain for the hosting packages.
Do they offer both Windows and Linux hosting services?
WebFaction only supports Linux hosting.
What is the security level of their services?
WebFaction puts security of their clients' websites at the top of their priorities. All datacenters are set by Softlayer and are running on the best hardware and networking devices. WebFaction consistently applies security patches and implements tools to prevent server high loads and crashes. All servers are monitored by the second and interventions are done within minutes in case of server alert.
Do they give an uptime guarantee and pay you back for downtime?
There is no mention of any uptime guarantee or reimbursement for downtime.
Do they provide CPanel or any other control panels?
Webfaction does not provide cPanel, but instead offers an in-house proprietary control panel they built from scratch. This control panels features has all the features and tools available in cPanel, plus extra functionalities geared towards developers.
What payment methods do they accept?
WebFaction accepts payment via major credit cards (VISA, MasterCard, American Express, and Discovery) and PayPal.
Do they let you effortlessly set up a website without any HTML or coding knowledge?
There is no mention of a free website builder but WebFaction clearly stated that their plans are developed for web developers, which may require considerable programming and coding expertise.
Is it a reliable hosting service for Wordpress?
WebFaction offers a number of easy install scripts including WordPress.
Is it a good hosting for e-commerce? Do they give you SSL, shopping carts and payment processing?
While there is no dedicated plan for eCommerce websites and online stores, WebFaction is loaded with tools and features that can help website owners create online stores and eCommerce websites from scratch.
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