Wooservers is a hosting service solution owned by Aqua Networks, a creative agency based in Springfield, MO. Aqua Networks is known for its affordable IT, web management, and design services. The team is comprised of experts who think outside of the box. They employ a fusion of unique and creative strategy and imagination to deliver products that help businesses achieve their corporate goals without going overboard their business budget.
With Wooservers, Aqua Networks delivers topnotch cloud security for all their customers. The platform stops an average of 5,000 website attacks on a daily basis and shielded 10,000 websites from these attacks. Some of the big names that trust Wooservers include White Shark Media, Privax Ltd, Swiftserve, and Sabercloud.
Aqua Networks offers an uptime guarantee of 99.5% per month and implements a strict “Partial refunds for partial downtime” for refunds. Users must meet the qualifications set by Aqua Networks to qualify for downtime credits. Wooservers is registered brand of Aqua Networks.
Wooservers’ Data Center is based in Scranton, PA and is high security windowless facility physically protected with interior gating, double metal security doors, bulletproof glass walls, as well as top class fire, temperature, and flood alarms. A 16-camera digital video system is also installed and is monitored externally and internally.
As for network connections, the Data center is linked through a 10-Gigabit Ethernet & 2.5Gbps Wavelength handoff(s) on redundant/dual-path OC48/OC192 DWDM fiber-optic transport connections to XO™ Communications and Zayo™ Bandwidth. Power for the Network Operations Center is supplied by UPS (Uninterruptible Power Supply) systems. If in the rare event that power goes out, backup generators automatically activate and take over.
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Wooservers offers cPanel with their plans. cPanel simplifies website management by allowing business owners and webmasters to monitor, track, and update many aspects of website operation with a host of automation tools, analytics, and quick install buttons among others.
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We realize that when you decide to get a Hosting Services it’s crucial not only to see how experts rank it in their reviews, but also to check if the actual users and companies that use these solutions are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Wooservers reviews across a broad array of social media sites. The data is then presented in an easy to digest format indicating how many customers had positive and negative experience with Wooservers. With that information at hand you should be equipped to make an informed buying choice that you won’t regret.
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Support
Wooservers provide customer support via phone, email, live chat, knowledge base, and tickets. Clients may also contact Wooservers via Skype. Aqua Networks, owner of the Wooservers platform, offer 24×7 technical support to their subscribers and also by email.
Overall impression
They've taken a turn for the worse. Hosting has been down for a couple days now with no details or resolution from support. They keep saying they're working on it but no information on what the issue is, how they are resolving it, or an ETA.
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Wooservers provides 100% WordPress support.
Yes, Wooservers offers unlimited email addresses and generous amounts of traffic/bandwidth each month.
Yes. Wooservers offers an uptime guarantee of 99.5%. The company also implements a refund policy in the event of a downtime incident.
Files and websites hosted on Wooservers are rigorously scanned for malware and viruses every day to ensure that websites are safe. The Wooservers security team also has a malicious bot protection system in place to guard websites from bot attacks. A 10 Gbit/s Arbor Anti-DDoS protection is deployed to ensure that the network is protected from network level DDoS attacks.
Physically, Wooservers' data center facility in Scranton, PA is protected by a multi-tiered security system that includes interior gating, double metal security doors, and bulletproof glass walls plus a 16-camera digital video system. The windowless facility is also powered by UPS (Uninterruptible Power Supply) systems with backup generators standing in the event of power failures.
Wooservers accept all major payment methods, including credit/debit cards, as well as online payment channels such as PayPal, Skrill, PerfectMoney etc. For direct money transfer to their UK account, contact Wooservers.
Yes. Wooservers offers hosting services for both Windows and Linux.
Yes, Wooservers offers a free domain for life with a number of its hosting products.
Wooservers offer Cpanel web-based management interface.
Limited/no information available.
Wooservers offer Secure Comodo SSL Certificates. With its offerings and features, Wooservers is an ideal choice for eCommerce websites.
Wooservers average rating:
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Overall impression
They've taken a turn for the worse. Hosting has been down for a couple days now with no details or resolution from support. They keep saying they're working on it but no information on what the issue is, how they are resolving it, or an ETA.
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