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1View Review

1View
Our score: 8.0 User satisfaction: 100%

What is 1View?

1View is a shopping operations management application by Channelplay. It includes mystery shopping and auditing software for a truly comprehensive operations monitoring solution.

With 1View, business owners get a smart survey design, smooth shopper management, and accurate field data gathering. All these are topped by an innovative dashboard that affords entrepreneurs and shop managers an eagle’s eye view of operations.

Furthermore, 1View offers data that are collected, analyzed, and presented in real-time. This provides shop owners and keepers with up-to-the-minute intelligence when they need to make decisions on the fly.

Moreover, 1View can be deployed on computers and mobile devices. This gives users the utmost flexibility and allows them to be more productive no matter what screen size they are utilizing.

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Overview of 1View Benefits

Qlik Sense Integration

With 1View, shops are able to sync with their Qlik Sense accounts for them to be able to create customized reports. On top of that, this affords them the ability to create configurable dashboards for the use of their clients.

Talent LMS Integration

This integration enables 1View clients to produce training and assessment content for their users. This ensures that those who are to conduct activities for shop owners are well-taught before they perform audits and other tasks.

Multilanguage Support

The 1View interface is able to support different languages. This flexibility allows customers to use the software in the language that they are most comfortable with. This enables them to perform their tasks with ease and also paves the way for an increase in productivity.

Multi-Platform Deployment

1View can be used on both desktops and mobile devices. Because it is a cloud-based application, it does not require additional hardware nor does it need users to meet certain specifications. This enables business owners to deploy quickly and scale as they wish.

Moreover, 1View has dedicated mobile apps for both Android and iOS. These applications are equipped with features that expand the use of the solution and enables them to utilize it to its full capabilities.

Customizable Questionnaires

Within 1View, users are also able to design questionnaires that fit their own criteria easily with the drag-and-drop function. This lets them extract the information they need and bypass those that they do not require. On top of that, they can also upload predefined questionnaires created in other applications such as Excel.

Reporting Functions

1View provides retail proprietors with insights regarding the activities of mystery shoppers. These data are real-time due to the live reporting capability of the application. In addition, the software also offers visual presentations of data it has accumulated for better and expedient understanding.

Offline Capability

1View works not just while connected to the internet but when it is in offline mode as well. This ensures that those required to do auditing tasks are still able to perform their job. When they are offline, they can simply record their observations and these are automatically synced to the cloud server once they have a working internet connection again.

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Overview of 1View Features

  • Project Management
  • Shopper Training & Certifications
  • Shopper Portal
  • Client Analytics
  • Learning Center
  • Shopper Payment Management
  • Shopper Profiles
  • User Management

What Problems Will 1View Solve?

1. End-to-End Operations Management

1View streamlines the end-to-end management of mystery shopping. It has features that enable this so that users can access all they require from one platform.

Additionally, 1View also automates manual tasks to that end. This makes certain that organization of data and other operations are sped up with minimal or no errors. This way, human resources dedicated to mystery shopping and auditing can focus their energies on other functions.

2. Multi-Language Reports

With 1View, users are now able to draw up reports in their preferred language. This eliminates most language barriers so everyone at the table is able to fully understand the data presented to them.

3. Full Support

While other similar service providers let users learn their way around the application, 1View provides specialized support and training. This way, those unfamiliar with the application can swiftly get familiar with it and perform their tasks with ease.

Awards & Quality Certificates

1View Position In Our Categories

Since businesses have particular business-related needs, it is only logical that they avoid deciding on a one-size-fits-all, ideal software system. Nevertheless, it is difficult to stumble on such application even among widely used software systems. The clever thing to undertake would be to jot down the different main functions that need analysis such as crucial features, budget, technical skill competence of the employees, organizational size, etc. Next, you should do your product research through and through. Read some 1View analyses and look over each of the software options in your list in detail. Such comprehensive research guarantee you weed out poorly fit applications and buy the one that delivers all the aspects your business requires.

Position of 1View in our main categories:

TOP 200

1View is one of the top 200 eCommerce Platforms products

TOP 100

1View is one of the 100 Shopping Cart Software products

If you are considering 1View it might also be beneficial to check out other subcategories of eCommerce Platforms gathered in our base of SaaS software reviews.

It's important to note that hardly any app in the eCommerce Platforms category is a perfect solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few 1View eCommerce Platforms reviews first as some services might dominate only in a very small set of applications or be created with a really specific type of industry in mind. Others might operate with an intention of being simple and intuitive and as a result lack complicated features needed by more experienced users. You can also come across services that focus on a wide group of customers and provide a rich feature base, but this frequently comes at a higher cost of such a software. Make sure you're aware of your needs so that you buy a solution that offers exactly the functionalities you search for.

How Much Does 1View Cost?

1View Pricing Plans:

Free Trial

Mystery Shopping

$0.50/shop/month

Retail Audits

$0.50/shop/month

Inventory Audits

$2.00/shop/month

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What are 1View pricing details?

1View Pricing Plans:

Free Trial

Mystery Shopping

$0.50/shop/month

Retail Audits

$0.50/shop/month

Inventory Audits

$2.00/shop/month

1View offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Mystery Shopping – $0.50/shop/month

  • Shopping App
  • Audit Proof Navigator
  • Custom Questionnaires
  • Shopper Navigation Assistance
  • Multimedia Proof Collection

Retail Audits – $0.50/shop/month

  • Live Reporting
  • Time-Bound Campaigns
  • Shopper GPS Verification
  • Audit Excellence Reports
  • Real-Time Alerts

Inventory Audits – $2.00/shop/month

  • Offline App Access
  • Multimedia Uploads
  • Inventory Deviation Calculation
  • Barcode Scanner
  • Recommended Audits

User Satisfaction

Positive Social Media Mentions 120
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a eCommerce Platforms it’s crucial not only to find out how experts rank it in their reviews, but also to discover whether the actual people and companies that use these solutions are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 1View reviews across a wide range of social media sites. The data is then presented in a simple to digest way showing how many customers had positive and negative experience with 1View. With that information at hand you will be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for 1View?

1View seamlessly integrates with the following applications:

  • Talent LMS
  • Qlik Sense
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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